Whisperkool mini-split unit specific installation guide (2 pages)
Summary of Contents for WhisperKool Platinum Split 4000 Evaporator
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PLATINUM SPLIT OWNER’S MANUAL The Coolest Thing In Wine Storage...
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WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.
INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.
7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service.
Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation location, piped, and evacuated during this time. Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment. •...
Knockout for suction line Knockout for liquid line Knockout for drain line Circular connection mounting location for bottle probe INSIDE CELLAR Option 2 Knockout for drain line Liquid line knockout Knockout for wiring Suction line knockout www.whisperkool.com | Page 5...
Use 8” supply and 10” return insulated ducting. Ducting should not exceed 25 feet from cellar. Thermostat Remote digital display Temp. Delta 55°F temperature differential between cellar environment and condensing unit intake air Warranty 2 years (parts and labor) www.whisperkool.com | Page 7...
Any break in the vapor barriers (cut, nail hole, over-lapping, etc.) will cause a moisture leak and must be sealed. The electric conduit is a “duct” for vapor to travel in. The conduit should be caulked and sealed on the warm air end. www.whisperkool.com | Page 9...
In cases where glass doors are used and the room size is close to the recommended system size, the next larger size WhisperKOOL system should be used. This will compensate for the insulation loss due to the lower insulating rating of glass.
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However, you must have a fresh air inlet as well. Note: If you are unsure about having adequate ventilation in your install location, please contact us to assess your specific installation at support@whisperkool.com or 1-800-343-9463. Evaporator unit...
LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. This incorporates the following advantages: Self-Calibrating Bottle Probe The bottle probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy.
In the event that a bottle probe should fail, the APST (Advance Product Safety Technology) will automatically transition the refrigeration compressor cycles to a predetermined timed ON/OFF series (based on detailed laboratory testing), which will ensure that the product is kept within a safe temperature range. www.whisperkool.com | Page 13...
° ° CONTROLLER FUNCTIONS High History Scroll Button ° Cellar Pre-Chill (Press and hold 3-5 sec) ° Inactive ° Low History Scroll Button View Set Point Change Set Point (Press and hold 3-5 sec) Power On/Off Compressor is On Unit is in Pre-Chill Mode Fans are On Alarm is Present Unit is in Anti-Frost Mode...
4. Press the SET and the DOWN ARROW buttons simultaneously for 3-5 seconds to access Custom- er Preference Selection Mode (CPSM). CPSM allows the customer to fine-tune their WhisperKOOL unit’s controls, such as humidity, pre-chill duration, and so on (see next page). ALARM The Alarm symbol is shown when the unit encounters an issue that needs attention.
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CUSTOMER Customer Preference Selection Mode (CPSM) permits customers to fine-tune the control operating system of their WhisperKOOL unit. The CPSM menu is accessed by pressing the SET and the DOWN PREFERENCE ARROW buttons simultaneously for 3-5 seconds. SELECTION MODE The following CPSM options are available in the menu: HY - bottle probe differential: This is measured in degrees Fahrenheit.
1. Use a vacuum with brush attachment to clean coils; be careful not to crush coil fins when cleaning 2. Change duct filter if the system is ducted Annually 1. Inspect for corrosion 2. Check wiring connections and integrity of cords 3. Pour a 50/50 bleach solution into the drain line every spring www.whisperkool.com | Page 17...
If so, contact your installing technician to assist with troubleshooting. System runs constantly Possible Cause Solution Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar. www.whisperkool.com | Page 19...
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Unit leaks water Possible Cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...
TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...
WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR — For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts.
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9. Removing the rivets from the Product’s unit housing without prior authorization from WhisperKOOL voids this limited warranty. 10. The End User must first contact WhisperKOOL Customer Service by telephone (at 1-800-343-9463) prior to attempting service on any Product still under the limited warranty; else the limited warranty is voided.
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E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part thereof, unless such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being performed.
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Conditions of Sale shall be interpreted as through drafted jointly by WhisperKOOL and Purchaser. Any dispute will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
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E-mail: support@whisperkool.com Web: www.whisperkool.com B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: 1.
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WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1(800) 343-9463 www.whisperkool.com...
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