AT&T Definity 7406 Plus User Manual

Voice terminal
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AT&T
®
Communications System
DEFINITY
Generic 1 and Generic 3
and System 75
7406 Plus Voice Terminal User's Guide

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Table of Contents

Troubleshooting

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Summary of Contents for AT&T Definity 7406 Plus

  • Page 1 AT&T ® Communications System DEFINITY Generic 1 and Generic 3 and System 75 7406 Plus Voice Terminal User's Guide...
  • Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
  • Page 3: Table Of Contents

    Contents Your 7406 Plus Voice Terminal What the Features Do Voice Features Display Features How to Use the Features Special Instructions Conventions Troubleshooting Quick Reference Lists Voice Features Handset and Speaker Abbreviated Dialing (AD) Automatic Callback Bridging Call Coverage Call Forwarding All Calls Call Park Call Pickup Conference...
  • Page 4 Display Features Inspect Integrated Directory Message Retrieval Normal Stored Number Time/Date Timer Tones and Their Meanings Ringing Tones Handset Tones Troubleshooting System 75 Version Notes Key Words to Know Quick Reference Lists...
  • Page 5: Your 7406 Plus Voice Terminal

    Your 7406 Plus Voice Terminal The 7406 Plus voice terminal is available in two models: one with a display and one without. The display offers some added functionality, but both models are comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY®...
  • Page 6 Starting with the upper left corner of Figure 1 and continuing clockwise: For placing and answering calls (also known as the 1) Handset receiver). These 5 buttons are devoted to handling incoming and 2) Call appearances/ feature buttons outgoing calls (call appearances) and are labeled with an extension number.
  • Page 7 Each of these 6 buttons accesses 2 features, one printed 9) Two-level feature on the top half of the label and one printed on the buttons bottom half of the label. You can access the top feature by pressing [ ] and then the feature button.
  • Page 8: What The Features Do

    What the Features Do Here are brief descriptions of 31 features, including what each one does and how you might want to use it. The first 24 are voice features and the final 7 are display features. Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, the Select Button, Select Ring, Self-Test, and Transfer voice features and Normal mode among the display features.
  • Page 9 Conference Allows you to add parties to a call, so that you can conduct up to a 6-way conversation. (If you wish to conference more than 6 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a party important to a discussion.
  • Page 10 move your voice terminal to a different location (even in the same room), or whenever the light next to [ ] is fluttering. (For best results, use the Speaker Reset Spkr Reset Speakerphone feature when the handset is on-hook.) Select Button Used in any of 4 ways: 1) When used with a feature button, you can access the top-labeled feature on 2-level buttons.
  • Page 11: Display Features

    Display Features Inspect Shows you call-related information for an incoming call when you are already active on a call. Use to identify and screen new calls. Integrated Directory Searches for the extension of another user by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number information.
  • Page 12: How To Use The Features

    How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the voice features and display features. For your convenience, features in both categories are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions below.
  • Page 13: Conventions

    Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps you should follow if you do not have a button assigned for the feature. This box represents a call appearance button, which is xxxxx used exclusively for placing or receiving calls.
  • Page 14: Quick Reference Lists

    Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.
  • Page 15: Voice Features

    Voice Features Handset and Speaker When placing calls or using the voice features, you have the option of doing so off- hook (by lifting the handset) or on-hook (by pressing [ ] ) . If your voice Speaker Reset Spkr terminal is set for the Speakerphone feature, pressing [ ] simultaneously Speaker Reset Spkr...
  • Page 16 To place an AD call Press selected [ [ringback tone] AD xxxxx Press [ ] first if the [ ] is top-labeled Select AD xxxxx on a 2-level button Call is dialed (silently) To program/reprogram On a separate sheet of paper, jot down the outside an outside number, numbers, extensions, and/or feature codes you want extension, or feature code...
  • Page 17: Automatic Callback

    To place a call using an Press [ ] or [ ] or [ Pers List Grp List Sys List AD list button or code or Dial appropriate AD List code: List 1 List 2 [dial tone] List 3 Note: An [ ] may also be available;...
  • Page 18: Bridging

    Bridging To answer a bridged call Press [ ] of bridged call xxxxx Note: If your terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. To use Manual Exclusion Press [ ] while connected to the call Excl xxxxx...
  • Page 19: Call Forwarding All Calls

    Note: You can privately discuss call; if co-worker is not available, press the fluttering [ ] to xxxxx reconnect to call. Press [ ] again to send call to co-worker or Transfer press [ ] to make it a 3-party call Conference Ring Call Forwarding All Calls To temporarily redirect...
  • Page 20: Call Pickup

    Press [ ] again Transfer Call is parked Hang up To retrieve a parked call Dial Answer Back code [dial tone] from any extension Dial extension where call is parked [confirmation tone] If returning to call parked at your voice terminal, dial your own extension Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else.
  • Page 21: Drop

    Press [ ] again Conference Ring All parties now connected Repeat Steps 1–3 for additional conference connections To add a call you’ve put Press [ [dial tone] Conference Ring on hold to another call Held call light continues to flutter; current call you’re connected to light also flutters You are given a new call appearance...
  • Page 22: Hold

    Hold To put a call on hold 1 Press [ Hold while you answer another Green light flutters call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected. To answer a new call Press [ Hold...
  • Page 23: Last Number Dialed

    To answer any intercom Pick up handset call You are connected to call Note: If you are active on another call, first press ] , then press flashing [ Hold xxxxx Last Number Dialed Press [ To automatically redial LastDialed or Dial Last Number Dialed code the last number you dialed (up to 24 digits)
  • Page 24: Message

    To cancel a Leave Word Press [ CanceI LWC or Dial Leave Word Calling Cancel code Calling message [dial tone] Note: You cannot cancel [confirmation tone] 2 Dial extension a message left for an AUDIX subscriber. Note: If reorder tone is heard, message is not canceled;...
  • Page 25: Priority Calling

    Priority Calling To place a priority call Press [ Priority (3-burst ring) or Dial Priority Calling code [dial tone] 2 Dial the extension Note: If your call is not answered and you wish to redirect it to coverage, press [ ] while call is Go to Cvr ringing.
  • Page 26: Select Button

    Press [ To adjust the Select speakerphone to the Green light next to [ ] goes on steadily Select surrounding room Press [ acoustics Speaker Reset Spkr Green light next to [ ] goes off Select Green light next to [ ] flutters Speaker Reset Spkr intermittently...
  • Page 27: Select Ring (And Ringer Volume)

    Select Ring (and Ringer Volume) To select a personalized Press [ Select ring Green light goes steadily Press [ Conference Ring Green light next to [ ] winks Select Current ring pattern plays and repeats every 4 seconds If you have a display, it shows ] (x will be a number from PERSONAL RING #x 1 to 8)
  • Page 28: Self-Test

    Self-Test To test the lights and While on-hook, press [ Select ringer of your voice Green light goes on terminal Press and hold [ Drop Test All lights next to buttons go on steadily Ringer sounds Display is activated Release [ ] to end test Drop Test Ringer and lights return to pretest state;...
  • Page 29: Speaker

    Speaker Note: Your voice terminal is set for either the Speaker (listen-only) or the Speakerphone (listen and talk) function. Check with your System Manager to see which of these two features you can use. You can use the Reset Speakerphone feature only if your voice terminal is set for Speakerphone (listen and talk).
  • Page 30: Speakerphone

    To turn off the speaker Pick up handset and return to handset Green light next to [ ] and red light next Speaker Reset Spkr to [ ] go off Mute Speaker goes off To end a call Press [ Speaker Reset Spkr (while handset is on-hook Green light next to [...
  • Page 31: Transfer

    To prevent the other Note: If the Speakerphone feature is not active, the party from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). Press [ Mute Red light goes on and other party cannot hear Press [ ] again to resume talking to party Mute...
  • Page 32: Voice Message Retrieval

    Voice Message Retrieval To retrieve your voice Dial the Voice Message Retrieval code [dial tone] messages when your (while on-hook or off-hook) Message light is on Press [ [voice prompting] Note: Do not press [ ] if calling from someone else’s extension;...
  • Page 33: Display Features 2

    Display Features In normal mode, the display shows call information for the current active call appearance button: You may have as many as 5 call appearance buttons. Beginning with the first button in the upper left hand corner of your faceplate and going down, the display identifies the first 3 buttons as a, b, and c;...
  • Page 34: Integrated Directory 3

    Integrated Directory Press [ To search directory for a Directory name Key in selected name with dial pad: last name, comma (use [ ] ), first name or initial Press [ ] for each successive directory name Next Msg you wish to see To search for a new name, begin again at Step 1 Lift handset To place call to name...
  • Page 35: Normal 3

    Press [ To see co-worker’s CvrMsgRtrv messages Dial co-worker’s extension (can be during call with Press [ ] to see first message (and then for co-worker) Next Msg each following message) Note: You must first be designated as a systemwide message retriever by your System Manager.
  • Page 36: Time/Date 3

    Press [ Stored To see number stored as a list item Press selected [ ] or [ ] or [ Pers List Grp List Sys List or Dial appropriate AD List code: List 1 List 2 List 3 Note: An [ ] may also be available;...
  • Page 37: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring— A call from another extension. 2 rings— A call from outside or from the attendant. 3 rings—...
  • Page 38: Troubleshooting

    Troubleshooting Solution Problem Reread the procedure and try again. A feature doesn’t work as noted in For many features you must lift the handset before you the book. can use the feature. Check with your System Manager to be sure this feature is administered on your voice terminal.
  • Page 39 Solution Problem Check with your System Manager to be sure your voice There’s no terminal is administered correctly. dial tone. Make sure that the handset and line cords at your voice terminal are securely connected at both ends. Find a working voice terminal of the same type as your own.
  • Page 40: System 75 Version Notes

    System 75 Version Notes If you have Version 1 or 2 of System 75, some features may work a little differently than noted in this guide. The following list explains the slight differences in these features. Note: If you are uncertain what version of the System 75 software your business is using, check with your System Manager.
  • Page 41: Key Words To Know

    Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages.
  • Page 42 party A person who places or answers a call. personal list One of the 4 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains phone numbers of your choice, and stores each of them as a single-digit list item. personal list item One of the 10 available slots on an Abbreviated Dialing personal list.
  • Page 43 trunk A telecommunications channel between your switch and the local or long distance calling network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group. trunk code A dial code of 1, 2, or 3 digits that you dial to access a trunk group to place an outside call.
  • Page 44: Quick Reference Lists

    Quick Reference Lists Feature Codes F e a t u r e C o d e Feature C o d e ABBREVIATED DIALING CALL PICKUP List 1 LAST NUMBER DIALED List 2 LEAVE WORD CALLING List 3 Cancel Program PRIORITY CALLING CALL FORWARDING ALL CALLS SEND ALL CALLS...
  • Page 45 Trunk Codes Abbreviated Dialing* Description C o d e Personal List 1 Personal List 2 Personal List 3 Item Name Name Name Miscellaneous Description E x t e n s i o n Attendant * You may have as many as 3 personal lists, and each list can have either 5 or 10 items;...
  • Page 46 AT&T 555-230-741 Issue 1, June 1992 Graphics © AT&T 1988...

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