Frequently Asked Questions - Honeywell HEIPTZ-2201W-IR User Manual

Appendix
If DDNS is successfully set in "Network Settings" of Network High Speed Dome, direct visit to the Network
5.
High Speed Dome can be realized via entering
PPPOE dial-up access
For Network High Speed Dome dial-up access, see below picture for the network topology:
Setup steps:
1. Log in Network High Speed Dome via crossover cable direct connection.(For details, please refer to
Hardware Installation)
2. Set PPPOE parameters.(for details, please refer to PPPOE settings)
3. Connect Network High Speed Dome to Internet.
If DDNS service is successfully set for the device, the device can be visited via entering domain name into
4.
IE browser.

Frequently asked questions

1.No video image displayed in IE browser.
Possible reason: ActiveX not installed
Solution: ActiveX must be installed when visiting Network High Speed Dome for the first time via Internet
Explore.
How to install: Visit Network High Speed Dome, click Download Address, file download dialog will pop up,
select Run or Save to download. After download finishes, installation interface will pop up, click install, the
installation of ActiveX will start automatically, "Register OCX success" dialog box will pop up to remind the
completion of installation process.
2.Fail to visit Network High Speed Dome via IE after upgrade.
Solution: Delete the caching of Browser:
Open IEclick Toolselect "Internet Options"click delete files button in "Internet temporary files"
select "delete all offline contents"click OK and re-log in Network High Speed Dome.
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http://test.mvddns.net:85 into IE browser.