Important Dates - DataCard CD800 Product Manual

Q: Will the generic or custom impression be factory installed and shipped with the printer?
A: No, the impression will ship separately and can be installed by a Datacard® authorized service
representative or a trained Datacard® Channel Partner.
SOFTWARE
®
Q: What Datacard software supports the CD800 CLM printer?
®
A: Datacard ID Works
printers.
SERVICE & SUPPORT
Q: What is the warranty for the CD800 CLM printer?
A: The CD800 card printer has a 30 month warranty for both the printer and printhead. Complete
warranty details can be found on PartnerPage
Q: What service and support is available for the CD800 CLM printer?
A: Please see the Service Announcement on PartnerPage
Q: What training is available for the CD800 CLM printer?
A: There is a training setup specifically for the CLM and SLM laminators, under code: TE1157.
Other training opportunities are available to Datacard colleagues on PartnerPage
learning, training webinars and direct customer presentations. Contact your regional service and
support teams for more information.
ORDERING
Q: How do I order a CD800 CLM printer?
A: Please refer to Orders and Pricing on PartnerPage
representative, sales manager or sales support representative.
Q: When can I place orders for my CD800 CLM printer?
A: Early 2014.
Q: How do I order a CD800 CLM printer demo package?
A: To order a CD800 CLM card printer demo package, please see the ID Solutions Demo
Program Overview and Request Form on PartnerPage

IMPORTANT DATES

Channel Partner Sales Training Webcast
Marketing Materials Available via PartnerPage.com
Official Public Product Launch – Cartes Paris
Datacard.com end user information available
Price Pages available via PartnerPage.com
Available to order
Demo Program
Product Shipments Begin
®
software and IDCentre
®
software and their families support CD800 CLM
SM
.
SM
for all service options.
SM
, or contact your regional customer service
SM
.
November 12
Datacard Group Confidential
SM
through e-
th th
& 13 , 2013
th
November 19 , 2013
th
November 19 , 2013
th
November 19 , 2013
st
January 1 , 2014
Early, 2014
Early, 2014
Early, 2014
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