SmartNode 5570 Enterprise Session Border Router User Manual This is a Class A device and is not intended for use in a residential environment. +1 (301) 975-1000 Sales Office: +1 (301) 975-1007 Technical Support: support@patton.com E-mail: www.patton.com WWW: Part Number: 07MSN5570-GS, Rev. A...
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Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
Preventing electrostatic discharge damage ............................12 General observations ............................13 General conventions General Information ............................14 ...........................15 SmartNode 5570 Overview ...........................16 SmartNode 5570 Rear Panel .........................18 SmartNode 5570 Front Panel Applications Overview ............................19 ................................20 Introduction ................20 Application—Edge Intelligence of Enterprise Communication ............21 Application—Multi-service ISDN, Secure VoIP and Data Routing Solution...
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SmartNode 5570 User Manual Table of Contents Contacting Patton for Assistance ........................32 ................................33 Introduction Contact information..............................33 ...................33 Contacting Patton Technical Services for Free Support Warranty Service and Returned Merchandise Authorizations (RMAs)..............33 ............................33 Warranty coverage ..............................34 RMA numbers Compliance Information ........................... 35 ................................36...
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SmartNode 5570 User Manual Table of Contents ................................53 2. Title ................................53 3. Term ............................53 4. Grant of License ..............................53 5. Warranty ..............................54 6. Termination ............................54 7. Other Licenses...
About this guide This guide describes the SmartNode 5570 hardware, installation and basic configuration. For detailed software configuration information refer to the Trinity Release 3.5.x- Command Line Reference Guide and the available Knowledgebase. Audience This guide is intended for the following users: •...
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SmartNode 5570 User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential ESBR problems. Warnings are intended to prevent safety hazards that could result in personal injury.
SmartNode 5570 User Manual About this guide Safety when working with electricity • This device contains no user serviceable parts. The device can only be repaired by qualified service person- nel. WARNING • Do not open the device when the power cord is con- nected.
SmartNode 5570 User Manual About this guide Preventing electrostatic discharge damage When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench. Electrostatic Discharge (ESD) can damage equipment and impair electrical circuitry.
SmartNode 5570 User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions...
Trinity device, the 5570 comes with the built in WEB Wizard for ease of use. Figure 1. SmartNode 5570 (Front) The SmartNode 5570 series consists of several models: see the complete SKU list on the corresponding product page on www.patton.com.
1 • General Information SmartNode 5570 Rear Panel The SmartNode 5570 is a compact Enterprise Session Border Router that supports 30 VoIP or Fax calls, by using either G.711, G.722, T.38 or any other codec as indicated under Voice Processing in Appendix B, “Spec-...
SmartNode 5570 User Manual 1 • General Information Table 3. Rear Panel Ports (Continued) Port Description Console figure 2 Used for service and maintenance, the console port (see page 16) an RS-232 RJ-45 connector, connects the product to a serial terminal such as a PC or ASCII Terminal (also called a dumb terminal).
SmartNode 5570 User Manual 1 • General Information Figure 3. SmartNode 5570 front panel SmartNode 5570 Front Panel Figure 3 shows SmartNode 5570 LEDs, the LED definitions are listed in table 4 Table 4. SmartNode 5570 LED Definitions Description Note...
Chapter 2 Applications Overview Chapter contents Introduction ................................20 Application—Edge Intelligence of Enterprise Communication ................20 How it works: ............................21 Application—Multi-service ISDN, Secure VoIP and Data Routing Solution ............21...
2 • Applications Overview Introduction Patton’s SmartNode ESBRs deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional, secure and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited.
IP PBX or on the legacy PBX. Application—Multi-service ISDN, Secure VoIP and Data Routing Solution The SmartNode 5570 Series can be used to make and receive calls to and from the public ISDN network and internet telephony services on any ISDN PRI PBX (see Figure 5).
IP related information .............................23 Software tools ..............................24 Power source ..............................24 Location and mounting requirements ......................24 Installing the Patton SmartNode ESBR .........................24 Placing the SmartNode ...........................24 Installing cables ...............................24 Connecting ISDN PBX and NT to the SmartNode’s ISDN PRI ports .............25 Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ............25...
24 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Table 5.
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails.
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables The SmartNode 5570 has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable.
2 on page 16). There are no user-serviceable parts in the power supply section of the model SN5570. Contact Patton Electronics Technical Support at support@patton.com for more information CAUTION 2. Verify that the AC power cord included with your device is compatible with local standards. If it is not, refer to “Contacting Patton for Assistance”...
Chapter 4 Initial Configuration Chapter contents Introduction ................................28 Connecting the SmartNode to Your Laptop PC ....................28 Configure the Desired IP Address..........................29 Factory-default IP Settings ..........................29 Login ................................29 Changing the WAN IP address ........................29 Connecting the SmartNode to the Network ......................30 Loading the Configuration (optional)........................31 Additional Information...
POTS line. CAUTION The SmartNode 5570 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see figure 7). Straight-through wired cable...
SmartNode 5570 User Manual 4 • Initial Configuration Configure the Desired IP Address Factory-default IP Settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 6. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart- Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 5570 Series is equipped with Auto-MDX Ethernet ports, so you can use straight through or crossover cables for host or hub/ switch connections.
The system is going down NOW Additional Information For detailed information about configuring and operating guidance, set up procedures, and troubleshooting, refer to the Trinity Release 3.5.x– Command Line Reference Guide available online at www.patton.com/man- uals. Loading the Configuration (optional)
Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................33 Contact information..............................33 Contacting Patton Technical Services for Free Support ...................33 Warranty Service and Returned Merchandise Authorizations (RMAs)..............33 Warranty coverage ............................33 Out-of-warranty service ..........................34 Returns for credit ............................34 Return for credit policy ..........................34...
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
Appendix A Compliance Information Chapter contents Compliance ................................36 ................................36 Safety ................................36 Radio and TV interference ............................36 CE Declaration of Conformity ..........................36 Authorized European Representative ........................36 ISDN Compliance ..............................37...
AC outlet (such that the computing equipment and receiver are on different branches). CE Declaration of Conformity Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other pro- visions of Council Directive 1999/5/EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recognition of their conformity.
SmartNode 5570 User Manual A • Compliance Information ISDN Compliance The device is approved for connection to the public ISDN telecommunication network. For the ISDN connection to a carrier network, it shall be con- nected to a network termination device and not connected directly to an outside POTS line.
SmartNode 5570 User Manual B • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. Two 16 channel DSP Voice Connectivity 1 or 2 ISDN PRI ports, 4-wire RJ45 ports NT/TE configurable per port (layer 1 pin-out does not change) Life-line bypass relay between PRI 0/0 and PRI 0/1 ports (Depends on model;...
POTS line. CAUTION o le Serial Terminal A Patton Model 16F-561 RJ45 to DB-9 adapter is included with Note each SmartNode Series device Figure 9. Connecting a serial terminal Console Connection settings: •...
SmartNode 5570 User Manual C • Cabling Ethernet Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN5570 are Auto-MDX. Use any straight or crossover cable to a host, hubs, switches, PCs or other devices.
SmartNode 5570 User Manual C • Cabling ISDN PRI (E1/T1) The E1/T1 PRI port 0/1 is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI port 0/1 with a PBX.
SmartNode 5570 User Manual C • Cabling PSTN o l e PRI PBX SmartNode SmartNode PSTN NT Port 0/0 Port 0/1 RX Tip RX Tip TX Tip TX Tip TX Ring RX Ring TX Ring RX Ring TX Tip TX Tip...
Appendix D Port pin-outs Chapter contents Introduction ................................48 Console port................................48 Ethernet ................................48 ISDN PRI (E1/T1) Port Pin-outs..........................49...
SmartNode 5570 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port (N/C) (N/C) (N/C) Pins 1 & 3 are connected together Figure 14. EIA-561 (RJ-45 8-pin) port Note N/C means no internal electrical connection.
SmartNode 5570 User Manual D • Port pin-outs Table 8. 1000Base-T RJ-45 Socket Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- ISDN PRI (E1/T1) Port Pin-outs Table 9. Port 0/0 Signal RX_TIP RX_RING TX_TIP TX_RING Table 10. Port 0/1...
SmartNode 5570 User Manual E • SmartNode 5570 Factory Configuration Introduction The factory configuration settings for SmartNode 5570 series can be obtained with the following command through the CLI; login: admin password: <Enter> 192.168.1.1>show config:shipping-config Please see Chapter 4, "Initial Configuration"...
Appendix F End User License Agreement Chapter contents End User License Agreement ..........................53 1. Definitions ..............................53 2. Title ................................53 3. Term ................................53 4. Grant of License ............................53 5. Warranty ..............................53 6. Termination ..............................54 7. Other Licenses ............................54...
Program(s), even if Patton Electronics Company has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
The End user may terminate this agreement by returning the Designated Equipment and destroying all copies of the licensed Program(s). Patton Electronics Company may terminate this Agreement should End User violate any of the provi- sions of section, “4. Grant of License”...