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SmartNode 5570
Enterprise Session Border
Controller (eSBC)
User Manual
This is a Class A device and is not intended for use in a residential environment.
REGULATORY MODEL NUMBER: 13269D4-001
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSN5570-UM, Rev. E
Revised: June 13, 2019
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Table of Contents
Related Manuals for Patton SmartNode 5570
Summary of Contents for Patton SmartNode 5570
- Page 1 SmartNode 5570 Enterprise Session Border Controller (eSBC) User Manual This is a Class A device and is not intended for use in a residential environment. REGULATORY MODEL NUMBER: 13269D4-001 Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com...
- Page 2 Copyright © 2015–2019, Patton Electronics Company. All rights reserved. The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document. Warranty Information The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
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Page 3: Summary Table Of Contents
Port pin-outs SmartNode 5570 Factory Configuration ......................57 . -
Page 4: Table Of Contents
.............................26 Software tools ..............................27 Power source ..............................27 Location and mounting requirements ......................27 Installing the Patton SmartNode eSBC .........................27 Placing the SmartNode ...........................27 Installing cables ...............................28 Initial Configuration............................31 Introduction ................................32... - Page 5 ........................36 Introduction ................................37 Contact information..............................37 Contacting Patton Technical Services for Free Support ...................37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37...
- Page 6 SmartNode 5570 User Manual Table of Contents Console port................................54 Ethernet ................................54 VDSL-ADSL Port (/A and /AVA & /AVB models only) ..................55 G.SHDSL EFM & ATM port (/2G and /4G models)...................55 Fiber Ports (/F models only) ..........................56 ISDN PRI (E1/T1) Port Pin-outs..........................56...
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Page 7: List Of Figures
List of Figures SmartNode 5571 eSBC and IAD (Front) ........... . . 15 Examples of SN5570 rear panels . -
Page 8: List Of Tables
List of Tables General conventions ..............12 Rear panel ports . -
Page 9: About This Guide
About this guide This guide describes the SmartNode 5570 hardware, installation and basic configuration. For detailed software configuration information refer to the Trinity Release 3.5.x- Command Line Reference Guide and the available Knowledgebase. Audience This guide is intended for the following users: Operators •... -
Page 10: Precautions
CAUTION Safety when working with electricity The SmartNode device contains no user serviceable parts, and is not be opened by the user. The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service personnel. WARNING Mains Voltage: In systems without a power switch, line voltages are present in the power supply when the power cord is connected. -
Page 11: Deutsch
SmartNode 5570 User Manual Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF. To avoid electric shock, use caution when near WAN ports. When detaching the cables, detach the end away from the Smart- WARNING Node first. -
Page 12: General Observations
SmartNode 5570 User Manual In Übereinstimmung mit den Anforderungen der Richtlinie 2002/96/EG über Elektro- und Elektronik-Altgeräte (WEEE) muss sichergestellt sein, dass Altgeräte von anderem Abfall und Schrott getrennt werden und dem Sammel- und Verwertungssystem für Elektro- und Elektronik-Altgeräte in Ihrem Land zum Recycling zugeführt werden. - Page 13 SmartNode 5570 User Manual Table 1. General conventions Convention Meaning The leading SN on a command line represents the nodename of the SmartNode An hash sign at the beginning of a line indicates a comment line.
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Page 14: General Information
Chapter 1 General Information Chapter contents SmartNode 5570 Overview ...........................15 Model Code Conventions ..........................16 Rear panel ports ..............................17 Front panel LEDs ............................19... -
Page 15: Smartnode 5570 Overview
Figure 1. SmartNode 5571 eSBC and IAD (Front) The SmartNode 5570 series consists of several models, see the complete SKU list on the corresponding product page on www.patton.com. All the SN5570 models come equipped with two 10/100/1000 Base-T Ethernet ports and with either 1or 2 PRI (E1/T1) ports. -
Page 16: Model Code Conventions
SmartNode 5570 User Manual 1 • General Information USB 2.0 host port for 3G/4G modem support, which can be used for Survivability applications as a data • backup link. A list of supported USB models can be found in the release notes and in the Trinity Release 3.5.x- Com- mand Line Reference Guide. -
Page 17: Rear Panel Ports
SmartNode 5570 User Manual 1 • General Information Rear panel ports Figure 2 shows examples of SN5570 rear panels. The ports are described in table 2. Figure 2. Examples of SN5570 rear panels Table 2. Rear panel ports Port Description ETH 0/0 &... - Page 18 SmartNode 5570 User Manual 1 • General Information Table 2. Rear panel ports (Continued) Port Description PRI 0/0 - PRI 0/1 RJ-45 connector providing E1 or T1 PRI interface, meeting all require- ments of ITU-T recommendations for G.703. Use a shielded E1 or T1 interface cable for 120 Ohm balanced connections to connect the Smart- Node with an NT or TE.
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Page 19: Front Panel Leds
SmartNode 5570 User Manual 1 • General Information Front panel LEDs Figure 3 shows SmartNode SN5570 front panel LEDs. LED definitions are listed in table 3. Voice Ports SmartNode Figure 3. SmartNode SN5570 front panel LEDs Table 3. LED Definitions... - Page 20 SmartNode 5570 User Manual 1 • General Information Table 3. LED Definitions (Continued) Description ETH 0–ETH1 • On when the Ethernet connection on the corresponding port has a link indication. • Flashes when data is received or transmitted at the corresponding Ethernet port.
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Page 21: Applications Overview
Chapter 2 Applications Overview Chapter contents Introduction ................................22 Application—Edge Intelligence of Enterprise Communication ................22 How it works: ............................23 Application—Multi-service ISDN, Secure VoIP and Data Routing Solution ............23... -
Page 22: Introduction
2 • Applications Overview Introduction Patton’s SmartNode eSBCs deliver the features you need for advanced multiservice voice and data network applications. They combine high quality voice-over-IP with powerful quality of service routing functions to build professional, secure and reliable VoIP and data networks. This chapter describes typical applications for which this SmartNode is uniquely suited. -
Page 23: Application-Multi-Service Isdn, Secure Voip And Data Routing Solution
IP PBX or on the legacy PBX. Application—Multi-service ISDN, Secure VoIP and Data Routing Solution The SmartNode 5570 Series can be used to make and receive calls to and from the public ISDN network and internet telephony services on any ISDN PRI PBX (see figure 5). - Page 24 2 • Applications Overview Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage- ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort Internet connections. Application—Multi-service ISDN, Secure VoIP and Data Routing Solution...
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Page 25: Smartnode Installation
IP related information .............................26 Software tools ..............................27 Power source ..............................27 Location and mounting requirements ......................27 Installing the Patton SmartNode eSBC .........................27 Placing the SmartNode ...........................27 Installing cables ...............................28 Connecting ISDN PBX and NT to the SmartNode’s ISDN PRI ports .............28 Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables ............28... -
Page 26: Planning The Installation
27 to install the device. Site log Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not already keep such a log. Site log entries should include information such as listed in Table 4. -
Page 27: Software Tools
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery with large motors nearby, have a qualified professional test the power. Patton recommends that you include an uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the power fails. -
Page 28: Installing Cables
Connecting the 10/100/1000Base-T Ethernet LAN and WAN cables The SmartNode 5570 has automatic MDX (auto-cross-over) detection and configuration on the Ethernet ports. Any of the two ports can be connected to a host or hub/switch with a straight-through wired cable. -
Page 29: Installation Cable Requirements For The Dsl Wan Cable (Sn5570/2G, /4G, /Ava, /Avb Models)
2 on page 17). There are no user-serviceable parts in the power supply section of the model SN5570. Contact Patton Electronics Technical Support at support@patton.com for more information CAUTION 2. Verify that the AC power cord included with your device is compatible with local standards. If it is not, refer to “Contacting Patton for Assistance”... -
Page 30: Power Led
SmartNode 5570 User Manual 3 • SmartNode Installation Voice Ports Power LED SmartNode Power LED Figure 6. Power LED 4. Verify that the green Power LED is lit (see figure 6). Blinks fast during bootloader phase and blinks slow during boot process of Trinity Software. Becomes solid when the system is up and running. -
Page 31: Initial Configuration
Chapter 4 Initial Configuration Chapter contents Introduction ................................32 Connecting the SmartNode to Your Laptop PC ....................32 Configure the Desired IP Address..........................33 Factory-default IP Settings ..........................33 Login ................................33 Changing the WAN IP address ........................33 Connecting the SmartNode to the Network ......................34 Loading the Configuration (optional)........................35 Additional Information... -
Page 32: Introduction
POTS line. CAUTION The SmartNode 5570 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through cables for host or hub/switch connections (see figure 7). Straight-through wired cable... -
Page 33: Configure The Desired Ip Address
SmartNode 5570 User Manual 4 • Initial Configuration Configure the Desired IP Address Factory-default IP Settings The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 5. Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask. -
Page 34: Connecting The Smartnode To The Network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart- Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 5570 Series is equipped with Auto-MDX Ethernet ports, so you can use straight through or crossover cables for host or hub/ switch connections. -
Page 35: Loading The Configuration (Optional)
ARP tables for each connection. Loading the Configuration (optional) The Patton Community provides several Web Wizards to help with setting up your SmartNode configuration. http://www.patton.com/wizard Patton also provides a collection of configuration templates on the support page at: http://www.patton.com/support/kb.asp —one of which may be similar enough to your application that you... -
Page 36: Contacting Patton For Assistance
Chapter 5 Contacting Patton for Assistance Chapter contents Introduction ................................37 Contact information..............................37 Contacting Patton Technical Services for Free Support ...................37 Warranty Service and Returned Merchandise Authorizations (RMAs)..............37 Warranty coverage ............................37 Out-of-warranty service ..........................38 Returns for credit ............................38 Return for credit policy ..........................38... -
Page 37: Introduction
(RMA). Contact information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems. -
Page 38: Rma Numbers
RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs) -
Page 39: A Compliance Information
Appendix A Compliance Information Chapter contents Compliance ................................40 ................................40 Safety ................................40 Radio and TV Interference (FCC Part 15) ......................40 EC Declaration of Conformity ..........................40 Authorized European Representative ........................40 ISDN Compliance ..............................41... -
Page 40: Compliance
SmartNode 5570 User Manual A • Compliance Information Compliance FCC Part 15, Class A • EN55032, Class A • EN55024 • Safety UL 62368-1/CSA C22.2 N0. 62368-1 • • IEC/62368-1 AS/NZS 62368-1 • Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in... -
Page 41: Isdn Compliance
SmartNode 5570 User Manual A • Compliance Information ISDN Compliance The device is approved for connection to the public ISDN telecommunication network. For the ISDN connection to a carrier network, it shall be con- nected to a network termination device and not connected directly to an outside POTS line. -
Page 42: Specifications
Appendix B Specifications Chapter contents DSP..................................43 Voice Connectivity ..............................43 Data Connectivity ..............................43 Voice Processing (signalling dependent) ........................43 Fax and modem support............................44 WAN Interface (if applicable)..........................44 Voice Signalling..............................45 Voice Routing—Session Router ..........................46 IP Services ................................46 Management .................................47 System ...................................47 Physical .................................47 Plastic Enclosure .............................47 Metal Enclosure... -
Page 43: Dsp
SmartNode 5570 User Manual B • Specifications Refer to the software feature matrix for the most up-to-date specifications. Note One or two 16-channel DSP Voice Connectivity 1 or 2 ISDN PRI ports, 4-wire RJ45 ports NT/TE configurable per port (layer 1 pin-out does not change) Life-line bypass relay between PRI 0/0 and PRI 0/1 ports (Depends on model;... -
Page 44: Fax And Modem Support
SmartNode 5570 User Manual B • Specifications Fax and modem support Automatic fax and modem detection Codec fallback for modem-bypass T.38 Fax-Relay (Gr. 3 Fax, 9.6 k, 14.4 K) G.711 Fax-Bypass WAN Interface (if applicable) For information on configuring the WAN interface, see Chapter 4, “Initial... -
Page 45: Voice Signalling
SmartNode 5570 User Manual B • Specifications Table 6. WAN Interface Specifications Factor Specs G.SHDSL-ATM • Classical IPoA (RFC 1577/2225) (/2G and /4G models) • PPPoE Client (over ATM) (RFC 2516) • IPoA (RFC 2684/1483) • ATM AAL5 encapsulation • Max. 8 PVCs •... -
Page 46: Voice Routing-Session Router
SmartNode 5570 User Manual B • Specifications Voice Routing—Session Router Local switching (hairpinning) Least cost routing Interface huntgroups Call-Distribution groups Number blocking Call Routing Criteria: Interface • Calling/called party number • Time of day, day of week, date • ISDN bearer capability •... -
Page 47: Management
SmartNode 5570 User Manual B • Specifications Management Patton Cloud Management Web-based GUI; Trinity WEB Wizard Industry standard CLI with remote Telnet and SSH access, fully documented HTTP web management and firmware loading TFTP configuration & firmware loading HTTPS configuration & firmware provisioning... -
Page 48: Cabling
Appendix C Cabling Chapter contents Introduction ................................49 Serial Console................................49 Ethernet ................................50 ISDN PRI (E1/T1) ...............................51... -
Page 49: Introduction
POTS line. CAUTION o le Serial Terminal A Patton Model 16F-561 RJ45 to DB-9 adapter is included with Note each SmartNode Series device Figure 9. Connecting a serial terminal Console Connection settings: 19200 Bps •... -
Page 50: Ethernet
SmartNode 5570 User Manual C • Cabling Ethernet Ethernet devices (10/100/1000 Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All Ethernet ports on the SN5570 are Auto-MDX. Use any straight or crossover cable to a host, hubs, switches, PCs or other devices. -
Page 51: Isdn Pri (E1/T1)
SmartNode 5570 User Manual C • Cabling ISDN PRI (E1/T1) The E1/T1 PRI port 0/1 is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. In most cases, a straight-through RJ-45 to RJ-45 can be used to connect the PRI port 0/1 with a PBX. -
Page 52: Pri E1/T1 Cabling
SmartNode 5570 User Manual C • Cabling PSTN o l e PRI PBX SmartNode SmartNode PSTN NT Port 0/0 Port 0/1 RX Tip RX Tip TX Tip TX Tip TX Ring RX Ring TX Ring RX Ring TX Tip TX Tip... -
Page 53: Port Pin-Outs
Appendix D Port pin-outs Chapter contents Introduction ................................54 Console port................................54 Ethernet ................................54 VDSL-ADSL Port (/A and /AVA & /AVB models only) ..................55 G.SHDSL EFM & ATM port (/2G and /4G models)...................55 Fiber Ports (/F models only) ..........................56 ISDN PRI (E1/T1) Port Pin-outs..........................56... -
Page 54: Introduction
SmartNode 5570 User Manual D • Port pin-outs Introduction This section provides pin-out information for the ports of the SmartNode. Console port (N/C) (N/C) (N/C) Pins 1 & 3 are connected together Figure 14. EIA-561 (RJ-45 8-pin) port N/C means no internal electrical connection. -
Page 55: Vdsl-Adsl Port (/A And /Ava & /Avb Models Only)
SmartNode 5570 User Manual D • Port pin-outs Table 8. 1000Base-T RJ-45 Socket Signal TRD0+ TRD0- TRD1+ TRD1- TRD2+ TRD2- TRD3+ TRD3- VDSL-ADSL Port (/A and /AVA & /AVB models only) Table 9. VDSL-ADSL Port: RJ-45 connector Signal Ring Pins not listed are not used Note G.SHDSL EFM &... -
Page 56: Fiber Ports (/F Models Only)
SmartNode 5570 User Manual D • Port pin-outs Fiber Ports (/F models only) For tested and approved modules, please refer to the list of SFPs that Patton has tested at: http://www.patton.com/products/sfpmodules.asp ISDN PRI (E1/T1) Port Pin-outs Table 11. Port 0/0... -
Page 57: E Smartnode 5570 Factory Configuration
Appendix E SmartNode 5570 Factory Configuration Chapter contents Introduction ................................58... -
Page 58: Introduction
SmartNode 5570 User Manual E • SmartNode 5570 Factory Configuration Introduction The factory configuration settings for SmartNode 5570 series can be obtained with the following command through the CLI; login: admin password: <Enter> 192.168.1.1>show config:shipping-config Please see Chapter 4, "Initial Configuration"... -
Page 59: F Reset Button Functions
Appendix F Reset Button Functions Chapter contents Introduction ................................60 Resetting the SmartNode device when it is operating and the Power LED is lit .............61 Resetting the SmartNode device when it is initially powered off ................61 Very exceptional case—minimal config recovery .....................62... -
Page 60: Introduction
SmartNode 5570 User Manual F • Reset Button Functions Introduction The Reset button (see figure 15) is used to do the following: • Reboot the SmartNode device (see section “Resetting the SmartNode device when it is operating and the Power LED is lit”) -
Page 61: Resetting The Smartnode Device When It Is Operating And The Power Led Is Lit
This procedure should only be performed if the SmartNode device is not booting properly. It should used by trained Smart- Node technicians and Patton Support personnel only. CAUTION If the SmartNode device is not booting properly, the Reset button may remedy the problem by switching to the backup image. -
Page 62: Very Exceptional Case-Minimal Config Recovery
61, the SmartNode device is still not operational, the following may remedy the problem by erasing the entire contents of flash memory (no exceptions). However it is recommended that in such a case the device be sent to Patton for analysis and repair. See section “Warranty Service and Returned Merchandise Authoriza- tions (RMAs)”... - Page 63 SmartNode 5570 User Manual F • Reset Button Functions 5. Once booted up, the device will run using the “minimal-config”: #----------------------------------------------------------------# # Minimal configuration file #----------------------------------------------------------------# cli version 4.00 telnet-server shutdown ssh-server no shutdown web-server http shutdown web-server https shutdown...
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Page 64: G End User License Agreement
Appendix G End User License Agreement Chapter contents End User License Agreement ..........................65 1. Definitions ..............................65 2. Title ................................65 3. Term ................................65 4. Grant of License ............................65 5. Warranty ..............................66 6. Termination ..............................66 7. Notices ...............................66 8. Other Licenses ............................66 9. -
Page 65: End User License Agreement
End User agrees to the following conditions: 1. Definitions “Effective Date” shall mean the earliest date of purchase or download of a product containing the Patton Electronics Company Program(s) or the Program(s) themselves. “Program(s)” shall mean all software, software documentation, source code, object code, or executable code. -
Page 66: Warranty
Program(s), even if Patton Electronics Company has been advised of the possi- bility of such damages. Because some states do not allow the exclusion or limitation of liability for consequen- tial or incidental damages, the above limitation may not apply to you. -
Page 67: Unenforceable Provisions
State of Maryland, USA for any dispute arising under or relating to this agreement and waives user’s right to institute legal proceedings in any other jurisdiction. Patton shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any juris- diction where User resides, does business, or has assets.