Gefen EXT-UHDA-HBT2 User Manual

Gefen EXT-UHDA-HBT2 User Manual

4k ultra hd. hdbaset extender w/ rs-232, 2-way ir, and poh

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HDBaseT Extender
w/ RS-232, 2-way IR, and POH
EXT-UHDA-HBT2
User Manual
Release A2

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Summary of Contents for Gefen EXT-UHDA-HBT2

  • Page 1 HDBaseT Extender ™ w/ RS-232, 2-way IR, and POH EXT-UHDA-HBT2 User Manual Release A2...
  • Page 2 Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this product near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 3 Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notified within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.
  • Page 4: Technical Support

    Contacting Gefen Technical Support Technical Support (707) 283-5900 (800) 472-5555 8:00 AM to 5:00 PM Monday - Friday, Pacific Time Email support@gefen.com http://www.gefen.com Mailing Address Gefen Core Brands, LLC c/o Customer Service 1800 S McDowell Blvd Petaluma, CA 94954 Product Registration Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp...
  • Page 5 4K Ultra HD HDBaseT™ Extender w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bidirectional POH is a trademark of Gefen, LLC. © 2016 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners. Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation without prior written notice.
  • Page 6 Receiver unit over the link cable - only one side needs external power • Advanced EDID Management via Gefen Syner-G™ software • Link Quality Monitoring via Gefen Syner-G™ software • Firmware upgradable via USB, using Gefen Syner-G™ software • Locking power connector • Low profile, surface-mountable enclosures 1080P...
  • Page 7: Packing List

    Bidirectional POH ships with the items listed below. The packing contents of the Sender and Receiver unit are listed below. If any of these items are not present in the box when you first open it, immediately contact your dealer or Gefen. •...
  • Page 8: Table Of Contents

    Table of Contents Getting Started Introduction......................2 Sender Unit ....................2 Receiver Unit ....................4 Installation ......................6 Connection Instructions ................. 6 Application Diagram ..................7 Basic Operation DIP Switch Configuration ..................10 Sender unit ....................10 Receiver unit ....................12 Notes on IR Carrier Signals ................
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  • Page 11: Getting Started

    HDBaseT Extender ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bidirectional POH Getting Started...
  • Page 12: Introduction

    Ethernet, RS-232, 2-way IR, 2-way Audio, and Bi-Directional POH ® 4K Ultra HD HDBaseT Extender S ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bi-Directional POH Optical Left Right EXT-UHDA-HBT2-S 4K Ultra HD 48V DC POH IR In/Ext IR Out Audio Out Audio In Link HDMI In...
  • Page 13 POH 48V DC Connect the included 48V DC power supply to this connector. IR In / Ext Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) to this port. IR Out Connect an IR emitter (Gefen part no. EXT-2IREMIT) to this port.
  • Page 14: Receiver Unit

    Ethernet, RS-232, 2-way IR, 2-way Audio, and Bi-Directional POH ® 4K Ultra HD HDBaseT Extender R ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bi-Directional POH Left Right Optical EXT-UHDA-HBT2-R 4K Ultra HD IR In/Ext IR Out Audio In Audio Out Link HDMI Out Ethernet...
  • Page 15 POH 48V DC This power connector is not used. IR In / Ext Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) to this port. IR Out Connect an IR emitter (Gefen part no. EXT-2IREMIT) to this port.
  • Page 16: Installation

    Installation Connection Instructions ► Video Connect the included HDMI cable from the 4K Ultra HD source device to the HDMI In port on the Sender unit. Connect an HDMI cable from the HDMI Out port on the Receiver unit to a 4K Ultra HD display. ►...
  • Page 17: Application Diagram

    RCA CABLE LAN/Network (for Ethernet Extension) TOSLINK 4K Ultra HD Source 4K Ultra HD Display AV Receiver Receiver Unit Sender Unit Network Device Analog Audio Source Display Powered Shades AV Receiver Automation Screen/Curtains Lighting Control Device EXT-UHDA-HBT2 page | 7...
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  • Page 19: Basic Operation

    HDBaseT Extender ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bidirectional POH Basic Operation...
  • Page 20: Dip Switch Configuration

    (sink) or source device. ► OFF (default) HPD remains high, even when the display is hot-plugged (disconnected then reconnected to the source device). Optical Left Right EXT-UHDA-HBT2-S 48V DC POH IR In/Ext IR Out Audio Out Audio In Link HDMI In Ethernet...
  • Page 21 IR carrier signal is passed-through. IR Polarity ► Set to work with third-party IR extenders. ► OFF (default) Operates with Gefen part no. EXT-RMT-EXTIRN. Long-Reach Mode ► Resolutions up to 1080p Full HD can be extended to a maximum distance of 495 feet (150 meters).
  • Page 22: Receiver Unit

    DIP Switch Configuration Feature Description IR Carrier Frequency ► 56 kHz. OFF (default) ► 38 kHz. IR Carrier Frequency ► 47 kHz. ► OFF (default) Depends upon setting of DIP 9. Receiver unit The back panel of the Receiver unit contains two banks of DIP switches. Each bank contains four DIP switches.
  • Page 23 Sender unit. IR Polarity ► Set to work with third-party IR extenders. ► OFF (default) Operates with Gefen part no. EXT-RMT-EXTIRN. Long-Reach Mode ► Resolutions up to 1080p Full HD can be extended to a maximum distance of 495 feet (150 meters).
  • Page 24: Notes On Ir Carrier Signals

    DIP Switch Configuration Notes on IR Carrier Signals When an IR carrier frequency is passed through from the Sender unit to the Receiver unit, or from the Receiver unit to the Sender unit, the carrier signal is not renewed. Any carrier frequency between 30 kHz and 60 kHz is natively passed through.
  • Page 25: Led Status

    LED Status The Link, Video, and Power LED indicators provides basic information on the current status of the this product. The information, in the table below, applies to both the Sender and Receiver unit. Status Description Link Solid green • The Sender / Receiver unit is powered.
  • Page 26: Two-Way Ir Control

    Video Power Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) to the IR In/Ext port on the Receiver unit. If using an automation system, connect the 3.5mm mini-mono connector from the IR In/Ext port on the Receiver unit to the automation system.
  • Page 27: Controlling The Display From The Source Location

    IR In/Ext port on the Receiver unit to the automation system. IR signals are transmitted over the CAT-5 cable. ® Link Video Connect an IR emitter (Gefen part no. EXT-IREMIT) from the IR Out port on the Receiver Power unit to the IR sensor on the display. 4K Ultra HD IR extender...
  • Page 28: Controlling The Source / Display From Different Locations

    IR signals from HDBaseT Extender S ™ Receiver unit IR emitter w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bi-Directional POH ® Left Right Optical EXT-UHDA-HBT2-S IR In/Ext IR Out Audio Out Audio In Link HDMI In Ethernet 48V DC POH RS-232...
  • Page 29: Rs-232 Interface

    RS-232 Interface RS-232 Interface DE-9 DA-15 Automation Device Extender DB-25 Only TXD, RXD, and GND pins are used. DC-37 DD-50 page | 19...
  • Page 30 RS-232 Interface This product supports RS-232 pass-through, allowing the control of remote RS-232 devices. In the example below, an RS-232 device has been connected to the Receiver unit. Connect the automation control device to the Sender unit. Figure 2.1 - Basic RS-232 connection HDMI Out Receiver unit RS-232 cable...
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  • Page 33: Advanced Operation

    HDBaseT Extender ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bidirectional POH Advanced Operation page | 23...
  • Page 34: Using Syner-G

    Using Syner-G™ Verifying the USB Driver In order to use this product with the Gefen Syner-G™ software, a USB driver must be installed on the computer that is running the Syner-G™ software. This driver is automatically installed when the Syner-G™ Software Suite is installed.
  • Page 35 In the left window pane, under System Tools, click Device Manager. In the right window pane, locate Ports (COM & LPT). The device driver will be displayed. In this case, EXT-UHDA-HBT2-S will be displayed. If the USB cable is connected to the Receiver unit, then the device driver will be EXT-UHDA-HBT2-R.
  • Page 36: Downloading An Edid

    Using Syner-G™ Downloading an EDID EDID data can be downloaded from the connected Gefen Detective device to a local file. Note that the Downstream EDID or Bank EDID data cannot be downloaded to a file. To download this EDID data, it must first be copied to the Local EDID. See...
  • Page 37 Using Syner-G™ Information about the currently selected device will be displayed in the Version Info field. Version Info field Click the drop-down list next to the Download button, and select the desired EDID. In this example, we will select Extender: Local EDID. Click the Save As button.
  • Page 38 Using Syner-G™ EDID file name Save button Click the Save button. page | 28...
  • Page 39: Uploading An Edid

    Using Syner-G™ Uploading an EDID Click the Manage a Product button and select the connected product from the drop-down list. Click the Manage EDID tab. Click the Upload EDID to drop-down list to select the location where the EDID will be uploaded.
  • Page 40 Using Syner-G™ The Windows Select File dialog will be displayed. Select the desired EDID file. The EDID file must be in .bin format. Click the Open button. Click the Upload button. In the lower-left corner of the interface, the “Uploading...” message will appear as the EDID is uploaded.
  • Page 41: Copying An Edid

    Using Syner-G™ Copying an EDID Click the Manage a Product button and select the connected product from the drop-down list. Click the Manage EDID tab. Click the Copy EDID from drop-down list to select the location from where the EDID will be copied.
  • Page 42 Using Syner-G™ Click the Copy button. In the lower-left corner of the interface, the “Copying...” message will appear as the EDID is uploaded. The copy-result message will vary, depending upon the copy operation. In this example, since we copied the downstream EDID to the local EDID, the “Copy result: Downstream stored to local.”...
  • Page 43: Viewing An Edid

    Using Syner-G™ Viewing an EDID Click the Manage a Product button and select the connected product from the drop-down list. Click the Manage EDID tab. Click the Select EDID From Device / Display drop-down list to select the desired EDID. Note that the display, which is connected to the computer, is also available in the drop-down list.
  • Page 44 After a few seconds, Syner-G will also switch to the EDID Editor screen. See the Gefen Syner-G™ User Manual for more information on using the EDID Editor. Click the desired EDID tab to view specified information on the EDID. Note that some sections within a tab use scroll bars to indicate that more information is available.
  • Page 45 Using Syner-G™ Click the Details button. Details button The EDID Summary window will be displayed. Use the horizontal and vertical scroll bar, as needed, to view the EDID information. Scroll bar Scroll bar page | 35...
  • Page 46 Using Syner-G™ Click the button, in the upper-right corner of the EDID Summary window to separate the EDID Summary window from the main Syner-G window: “X” button “separate” button 10. Double-click the window title bar of the detached EDID Summary to reattach it to the main window.
  • Page 47: Link Quality Monitoring

    Link Quality Monitoring The Status tab provides information about signal quality in HDBaseT installations. This page will only be available when connected to a Gefen product that uses HDBaseT technology. Select an HDBaseT product from the Select Product drop-down list.
  • Page 48 Using Syner-G™ The Select a Channel Configuration dialog box will be displayed. Click the radio button for the cable termination type. In the example, below, T-568B is selected. Click the OK button to save the selection. page | 38...
  • Page 49 Using Syner-G™ Click the Max Interval drop-down list to select the desired time interval. This interval represent the maximum length of time before the graphs are updated. To clear the channel data from both graphs, click the Reset button. Click the Stop button to halt the link monitoring process.
  • Page 50 Using Syner-G™ In the example, below, the Max Error Rate for Channel B is 100%. Note the horizon- tal dashed-line at the 80% mark. This line represents the error rate threshold for each channel. Since Channel B has exceed the threshold, the channel’s current value is highlighted in red, as shown below.
  • Page 51 Using Syner-G™ Once the Clear Log button is pressed, the following dialog will be displayed, confirming the operation. Click the No button to clear all reports in the list box. Note that once cleared, reports can not be recovered. Click the Yes button to save the all current data to a .csv file. See the next step for more information on saving the current data to a file.
  • Page 52 Using Syner-G™ The filename will automatically be created and assigned to the Filename field. The name of the file can be changed, if desired. Click the Save button to save the file. 12. To display detailed information on the use of Link Monitoring, click the How to Use This button, at the bottom of the Syner-G application window.
  • Page 53 Using Syner-G™ The How to use this page dialog will be displayed. It is recommended that this dialog be read in it entirety as it provides technical details on link monitoring. To dismiss the dialog, click the OK button at the bottom of the dialog. page | 43...
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  • Page 55: Appendix

    HDBaseT Extender ™ w/ Ethernet, RS-232, 2-way IR, 2-way Audio, and Bidirectional POH Appendix page | 45...
  • Page 56: Updating The Firmware

    Updating the Firmware The Syner-G™ Software Suite provides an easy way to perform firmware updates. Before launching Syner-G™, make sure that a USB cable is connected between the product and the computer that is running the Syner-G™ software. Refer to the Syner-G™ Software Suite User Manual for more information on using other features with this product.
  • Page 57 Updating the Firmware Select the product from the Select your product drop-down list. If the product is not detected by Syner-G™, then the product will not be listed in bold type, within the Select your product drop-down list. Verify the following: ►...
  • Page 58 Updating the Firmware Click the Update tab. page | 48...
  • Page 59 Updating the Firmware Click the Start button to begin downloading the firmware. The Syner-G™ Software Suite will automatically download the firmware file for the selected product. This process should take a few seconds. Once the download process has completed, the progress bar will indicate 100%, as shown on the next page.
  • Page 60 Updating the Firmware A message will also appear at the bottom of the window, indicating that the firmware file was successfully downloaded. Progress bar Click the Install button to begin installing the software. The installation process will begin and the progress bar will indicate the current status. page | 50...
  • Page 61 Updating the Firmware After the firmware update process has completed, the following message will be displayed. Click the OK button to dismiss the message box. 10. The procedure is now complete. page | 51...
  • Page 62: Default Settings

    Disabled HDCP Pass-through IR carrier Pass-through to Receiver unit IR carrier Pass-through to Sender unit IR polarity Uses Gefen part no. EXT-RMT-EXTIRN HDBT mode Enabled IR carrier frequency 38 kHz IR carrier frequency 38 kHz Receiver unit default settings DIP swtich...
  • Page 63: Network Cable Diagram

    Network Cable Diagram Front of RJ-45 Connector 1 2 3 4 5 6 7 8 Gefen recommends the TIA/EIA-568-B wiring option. Use the table below when field-terminating cable for use with Gefen products. Color Description Orange / White TD+ (Transmit Data, positive differential signal)
  • Page 64: Specifications

    1 x 48 V DC power connector Non-POH 48V DC (Receiver) • 1 x 48 V DC power connector USB (Sender / Receiver) • 1 x Mini-B type (for Gefen Syner-G) DIP switches (Sender) • 12 x piano type, 4 per bank DIP switches (Receiver) •...
  • Page 65 Specifications Operational Digital audio (S/PDIF) Input Level (max.) • 2 Vrms • < 0.03% (at 1 kHz, 2 Vrms) Frequency Response • 20 Hz - 20 kHz +/- 0.5 dB • > 90 dB (20 Hz - 20 kHz) Sampling Rate (max.) •...
  • Page 66: Index

    Index Application Diagram LED Status Link Quality channel configuration clearing logs error logging Connection Instructions help link quality graph max error rate graph max interval saving logs Default Settings start monitoring receiver unit stop monitoring sender unit thresholds DIP Switch Configuration Long-Reach Mode receiver unit sender unit...
  • Page 67 Index Table of Contents viii Technical Support Updating the Firmware USB Driver verifying Warranty Information page | 57...
  • Page 68 *Preferred Stretch it. Switch it. Split it. Gefen’s got it. ® 1800 S McDowell Blvd. Petaluma CA 94954 20600 Nordhoff St., Chatsworth CA 91311 (707) 283-5900 (800) 472-5555 1-800-545-6900 818-772-9100 fax: 818-772-9120 www.gefen.com support@gefen.com...

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