Starting The Diagnostic Programs - IBM xSeries 440 Troubleshooting Manual

test specific string

Starting the diagnostic programs

You can press F1 while running the diagnostic programs to obtain help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit from help and return to where you
left off, press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. When the Diagnostic Programs screen appears, select either Extended or Basic
4. Select the test you want to run from the list that appears; then, follow the
If the diagnostic programs do not detect any hardware error but the problem persists
during normal server operations, a software error might be the cause. If you suspect a
software problem, see the information that comes with the software package.
User Aborted
Not Applicable
Aborted
Warning
This is additional information that you can use to analyze the problem.
If a power-on password is set, the server prompts you for it. Type the power-on
password, and press Enter.
from the top of the screen.
instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, call for
service.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to your server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB
interface test only if there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
This result occurs when you stop the
diagnostic test before it is complete.
This result occurs when you specify a
diagnostic test for a device that is not
present.
This result occurs when the test could not
proceed; for example, because of the system
configuration.
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device driver is not found.
Chapter 2. Solving Problems
33