IBM eServer xSeries 440 Quick Reference
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Also See for eServer xSeries 440:
- Installation manual (98 pages) ,
- User manual (84 pages) ,
- Troubleshooting manual (74 pages)
Related Manuals for IBM eServer xSeries 440
Summary of Contents for IBM eServer xSeries 440
- Page 1 ERserver Hints, Tips, and Frequently Asked Questions for the xSeries 440 Quick Reference...
- Page 2 Before using this information and the product it supports, be sure to read the general information in Appendix A, “Notices” on page 29. Second Edition (October 2002) © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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Page 3: Table Of Contents
Important notes........... . . 30 © Copyright IBM Corp. 2002... - Page 4 Hints, Tips, and Frequently Asked Questions for the xSeries 440:Quick Reference...
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Page 5: Chapter 1. Introduction
Hints and Tips (located at http://www.ibm.com/pc/support/ ) • Documentation provided with software and optional devices You can obtain up-to-date information about the xSeries 440 server and other IBM server products at http://www.ibm.com/eserver/xseries/. Before you begin Please read the following before you use the information in this document: •... -
Page 6: Major Components Of The Xseries 440 Server
Major components of the xSeries 440 server The following illustration shows the locations of major components in the xSeries 440 server. Note: The illustrations in this document might differ slightly from your hardware. Hints, Tips, and Frequently Asked Questions for the xSeries 440:Quick Reference... -
Page 7: Chapter 2. Hints And Tips
Chapter 2. Hints and tips This chapter contains some installation and troubleshooting hints and tips related to the Eserver xSeries 440 server. This information is intended to supplement the standard xSeries 440 documentation, which includes the following: IBM Eserver xSeries 440 Installation Guide •... -
Page 8: Cabling
In the United States and Canada, call 1-800-772-2227 and ask for FRU part number 24P1240. • In all other countries, go to http://www.ibm.com/planetwide/ to view a list of the most current support telephone numbers; then, call the support line for your country or region and ask for FRU part number 24P1240. -
Page 9: Covers
6/14/2002 or before. Use a flat-blade screwdriver or similar tool to remove the existing top-cover latch; then, snap the replacement latch into place. For more information: See Tip H176156 at http://www.ibm.com/pc/support/ . Chapter 2. Hints and tips... -
Page 10: Error Log Messages
Note: For additional information about NMI error messages, see “Nonmaskable Interrupts (NMI)” on page 22. Known configuration: An IBM xSeries 440, type 8687 server (any model) with an Intel PRO/1000 XT server adapter (option part number 22P6801, FRU part number 22P6809) installed. -
Page 11: Linux
Use a time server on the network to periodically synchronize the Linux operating-system clock to the time server. For more information: See Tip H176196 at http://www.ibm.com/pc/support/. USB keyboard and trackpoint mouse with SuSe Linux, version 8.0 Description: The USB keyboard and Trackpoint mouse work fine during installation; however, after reboot one of them might cease to function properly. -
Page 12: Novell Netware
Note: If the server does not restart, disconnect the ac power cords, wait about 10 seconds, reconnect the ac power cords, and then repeat the steps above. For more information: See Tip H176163 at http://www.ibm.com/pc/support/ . Novell NetWare 6.0 presents fluctuating and extreme utilization... -
Page 13: Power
Solution: Update the RSA firmware. The next level of the RSA firmware is scheduled for release in the third quarter of 2002. It will be available at the http://www.ibm.com/pc/support/ Web site. Search on Remote Supervisor Adapter Firmware. -
Page 14: Sap Error Messages
Solution: Restarting the system (hard reboot) fixes the problem for the current session. Update the RSA firmware. The next level of the RSA firmware is scheduled for release in the third quarter of 2002. It will be available from the http://www.ibm.com/pc/support/ Web site. Search on Remote Supervisor Adapter Firmware. -
Page 15: Serveraid Adapters And Programs
ServeRAID adapters. For information about the PCI scan order, see “PCI scan order” on page 22. Solution: Do not install a ServeRAID adapter in PCI slot 1. For more information: See Tip H176217 at http://www.ibm.com/pc/support/. ServeRAID Manager appears washed out and the graphics are not the expected colors Description: This occurs with the following ServeRAID controllers: ®... -
Page 16: Serverguide
Windows 2000 Advanced Server with any Service Pack applied Solution: There are two options: • Go to http://www.ibm.com/pc/support/ and download the ServerGuide 6.0.9 CD; then, use the ServerGuide 6.0.9 CD when installing the Windows 2000 operating system. • Use the ServerGuide 6.0.8 CD. To successfully complete the Windows 2000 installation process using the ServerGuide 6.0.8 CD, you must refresh the files in the system... -
Page 17: Smp Expansion Modules
Being careful and the finger relief on the SMP Expansion Module cover to lift the SMP Expansion Module out of the server. For more information: See Tip H176162 at http://www.ibm.com/pc/support/. Chapter 2. Hints and tips... - Page 18 Hold the SMP Expansion Module level in a horizontal plane by using the blue handle with one hand and the recessed finger hold with the other hand. Note: Future SMP Expansion modules will have the IBM Blue touchpoint color around the finger hold.
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Page 19: Windows Nt
Install the device drivers for any additional PCI NIC adapters installed in the server. For more information: See Tip H176032 at http://www.ibm.com/pc/support/ . Additional hints and tips The following tips are available on the IBM support site for further problem solving. Search on the tip number: Tip Number... - Page 20 Hints, Tips, and Frequently Asked Questions for the xSeries 440:Quick Reference...
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Page 21: Chapter 3. Frequently Asked Questions
• IBM Eserver xSeries 440 Rack Installation Instructions • IBM Eserver xSeries 440 User’s Guide • IBM Eserver xSeries 440 Hardware Maintenance Manual (HMM) • • Hints and Tips (located at http://www.ibm.com/pc/support/) • Documentation provided with software and optional devices... -
Page 22: Cabling
Cabling For additional cabling information, see“Cabling” on page 4. Should I use an SMP Expansion cable (scalability cable) if I have only one SMP Expansion Module installed? No. Use the SMP Expansion cable (also called scalability cables) only when there are two SMP Expansion Modules installed. -
Page 23: Centerplane
Centerplane What is the recommended procedure for replacing the centerplane on the xSeries 440 server? Complete the following steps to remove the centerplane: 1. Turn off the server. 2. Disconnect all power cords from the back of the server. 3. Remove the PCI brick from the server and place it on a clean work surface. 4. -
Page 24: Memory
Memory What is Memory Mirroring? ™ Memory mirroring is an Active Memory feature that offers greater memory reliability and availability. This feature provides protection for memory that is analogous to what RAID-1 disk mirroring provides for hard disk drives. With the same amount of memory in both memory ports and memory mirroring enabled in the BIOS code, the data from the first memory port is copied or mirrored in the second memory port, giving you a 100% redundant copy of the data stored in memory. -
Page 25: Microprocessor
To install Windows 2000 Advanced Server with two SMP Expansion Modules, you must download the HAL from http://www.ibm.com/pc/support/. This HAL is provided by IBM and is required to install and run Windows 2000 Advanced Server when two SMP Expansion Modules are installed in the server. -
Page 26: Nonmaskable Interrupts (Nmi)
Nonmaskable Interrupts (NMI) What should be done if the system reports an NMI error and the system restarts or displays an NMI error on the Light Path Diagnostic panel? If an NMI occurs, use the following steps to help identify the failing component: 1. -
Page 27: Power
Power What are the power requirements for the xSeries 440? The xSeries 440 server requires a 220 V power connection for full power-supply redundancy when two SMP Expansion Modules are installed. Whenever possible, use a 220 V connection for all configurations. However, you can use a 110 V outlet/connection, but this can cause loss of power-supply redundancy. -
Page 28: Serveraid Adapters
What should be done if the AC and DC LEDs initially turn on and then a few seconds later, the DC LED turns off? 1. Inspect and replace any damaged power cables. 2. Check ac power to the system. 3. Check the power supply. 4. -
Page 29: Smp Expansion Modules
SMP Expansion Modules For additional information, see “SMP Expansion Modules” on page 13. Should the shipping/retention bracket for the SMP Expansion Module be removed after shipment? The shipping/retention bracket installed between the chassis and the Upper and Lower SMP Expansion Modules (if upper is installed) is required for correct system operation. - Page 30 2. If you are using the Windows 2000 Advanced Server operating system, you must download the HAL from http://www.ibm.com/pc/support/. This HAL is provided by IBM and is required to install and run Windows 2000 Advanced Server when two SMP Expansion Modules are installed in the server.
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Page 31: Chapter 4. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries system, and whom to call for service, if it is necessary. -
Page 32: Software Service And Support
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/. -
Page 33: Appendix A. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. -
Page 34: Trademarks
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.