To return the probe to Agilent Technologies for service
Before shipping the probe to Agilent Technologies, contact your nearest Agilent
Technologies Sales Office for additional details.
1 Write the following information on a tag and attach it to the probe.
• Name and address of owner
• probe model number
• probe serial number
• Description of the service required or failure indications
2 Remove all accessories from the probe.
Accessories include all cables. Do not include accessories unless they are
associated with the failure symptoms.
3 Protect the probe by wrapping it in plastic or heavy paper.
4 Pack the probe in foam or other shock absorbing material and place it in a strong
shipping container.
You can use the original shipping materials or order materials from an Agilent
Technologies Sales Office. If neither are available, place 3 to 4 inches of shock
absorbing material around the probe and place it in a box that does not allow
movement during shipping.
5 Seal the shipping container securely.
6 Mark the shipping container as FRAGILE.
In any correspondence, refer to probe by model number and full serial number.
To return the probe to Agilent Technologies for service
Service
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