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Epygi QuadroE1/T1 Administrator's Manual

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QuadroE1/T1 Manual II: Administrator's Guide
Edition 1, for QuadroE1/T1, SW Release 2.4.62 and higher, December 2004
QuadroE1/T1 (SW Version 2.4.x)

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  • Page 1 QuadroE1/T1 Manual II: Administrator's Guide Edition 1, for QuadroE1/T1, SW Release 2.4.62 and higher, December 2004 QuadroE1/T1 (SW Version 2.4.x)

  • Page 2: Table Of Contents

    QuadroE1/T1 Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro basically. Manual II: Administrator's Guide About this Guide........................4 Quadro’s Graphical User Interface ..................5 Administrator’s Main Page ....................... 5 Recurrent Buttons..........................6 Recurrent Functional Buttons ......................
  • Page 3 QuadroE1/T1 Manual II: Administrator's Guide Quadro’s Auto Attendant Services ..................60 Call Codes Available Within the Auto Attendant ................60 Appendix: System Default Settings ..................61 Appendix: Glossary......................64 Appendix: Software License Agreement ................70 QuadroE1/T1 (SW Version 2.4.x)

  • Page 4: Manual Ii: Administrator's Guide

    Quadro, a user will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN. • Manual-II: Administrator's Guide explains all QuadroE1/T1 management menus. It includes the available call codes and a list of all System Default Values, too Q uadro’s Graphical User Interface introduces the Quadro's graphical user interface and explains all recurrent buttons.

  • Page 5: Quadro's Graphical User Interface

    QuadroE1/T1 Manual II: Administrator's Guide Quadro’s Graphical User Interface Quadro’s Graphical User Interface Administrator’s Main Page After logging in as an administrator, the page Quadro Management is displayed. Here the administrator may access the following settings and perform the following actions: 1.

  • Page 6: Recurrent Buttons

    QuadroE1/T1 Manual II: Administrator's Guide Quadro’s Graphical User Interface Recurrent Buttons Button Description Button Description This button leads back to the previous page of a This button leads back to the page you have been on fixed sequence of pages (used mainly in before.
  • Page 7 QuadroE1/T1 Manual II: Administrator's Guide Quadro’s Graphical User Interface Particularly the following combinations can be used for your convenience: • *@ipaddress - any user from the specified SIP server • username@* - a specified user from any SIP server •...

  • Page 8: Administrator's Graphical User Interface

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Administrator’s Graphical User Interface System Menu Fig. II-2: System Menu in Dynamo theme Fig. II-3: System Menu in Plain theme Basic Configuration Wizard The Basic Configuration Wizard is a helpful tool for the administrator to configure the network and network services to initially make the Quadro operational.
  • Page 9 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The System Configuration page contains information about the Quadro host name, IP address and subnet mask on the LAN side. These settings make Quadro available to the external and internal network.

  • Page 10: Status

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The WAN IP Configuration page is only displayed if Ethernet has been selected to be the uplink protocol. It consists of the following components: The Assign automatically via DHCP radio-button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink.

  • Page 11: General Information

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface General Information The General Information table includes the following information: Uptime duration – period Quadro is on since last reboot. Device Hostname – Quadro device host name. Quadro Operating System - Quadro operating system version.
  • Page 12 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Transfer Statistics page allows to compose an individual statistic table depending on the transmit/receive value (criteria), interface type and time period. It contains the following components: Time Range of statistic table - the drop down list includes the periods (days) for that statistics data is to be collected and for that a diagram chart is to be built.

  • Page 13: Lines Status

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Lines Status The page Quadro Status - Lines Status shows the current status of the extension and E1/T1 trunk. Since only one line information is displayed at a time, the Phone1 and E1/T1 Trunk buttons serve to navigate through the lines information.

  • Page 14: Hardware Status

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Hardware Status The Hardware Status table displays a list of the hardware devices present and currently available on the Quadro board. The hardware device version number and additional comments about its state are indicated here.

  • Page 15: Ip Routing Configuration

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface IP Routing Configuration Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically encountered Quadro’s IP Routing service allows to route IP packets from one destination to another (or to a specified router) through Quadro.
  • Page 16 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The page Add IP Policy Route consists of the following components: Priority requires a digit value (from 1 to 252) to define the priority of the routing rule. The lower the number, the sooner the routing rule takes effect.

  • Page 17: Configuration Management

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Configuration Management The Configuration Management supports the user in managing the configuration settings. The configuration settings may be backed up, saved to the local PC memory and uploaded back to the Quadro board, as well as renamed or deleted.
  • Page 18 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Use Default functional button resets all configuration settings and restores the board’s factory default configuration. By restoring the default configuration you will replace your current one and reboot the device. You will not be automatically redirected to the GUI start page. After the successful reboot you need to enter the management and login again to access the Quadro configuration.

  • Page 19: Events

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Events The Events page consists of two tables and displays all system events that have occurred in one table and event settings in the other. The System Events page may be accessed with Events link from the main menu. It lists information about system events that have occurred on Quadro.
  • Page 20 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Numerous circumstances may cause a certain application on Quadro to raise an event. The page Event Settings lists all possible events on the Quadro and allows controlling the way of notification (action), if one of those events takes place.

  • Page 21: Time/Date Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Time/Date Settings Time and Date Settings provide information about the current system time and date. The settings may be updated through the international time and date servers. Time is used to set the local time (hour, minute).
  • Page 22 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface To configure the System Mail Enable the system mail sending by the Enable checkbox selection. Update or set the SMTP host in the SMTP Host text field. Update or set the e-mail sender address in the Mail Sender Address text field.

  • Page 23: Firmware Update

    Firmware Update This window allows to update the software of Quadro by installing new firmware called image. If the user is registered at Epygi as a customer, he will get newsletters as soon as a new firmware will be available and he will be able to download it from the Epygi Technical Support WEB page.

  • Page 24: Networking Tools

    The field below will display the diagnostics results and the connectivity conditions. System should be reconfigured if problems occur during the diagnostics. The Download system logs button is used to download all logs to the local PC as a *.tar archive file. Logs can be used by Epygi Technical Support Office to determine the problem occurred on your Quadro.

  • Page 25: Telephone Users Menu

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Telephone Users Menu Fig. II-36: Telephone User’s Menu in Dynamo theme Fig. II-37 Telephone User’s Menu in Plain theme User Management The User Management is used to configure the Auto Attendant and the existing extension on the Quadro.
  • Page 26 Registration SIP Server indicates the host address of the SIP server. The field is not limited regarding symbol usage and length as it can be either an IP address (ex: 192.168.0.26) or a host address (ex: sip.epygi.com). Registration SIP Port indicates the host port number to connect to the SIP server. The SIP server port may only contain digit values, otherwise the error message “SIP Server Port is incorrect”...
  • Page 27 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The 00 extension in the Extensions table is assigned to the Auto Attendant service of the Quadro. Clicking on the 00 extension the Edit Entry page for the Auto Attendant page will be opened.
  • Page 28 The Registration SIP Server text field indicates the host address of the SIP Server. The field is not limited regarding symbol usage and length as it can be either an IP number (ex: 192.168.0.26) or a host address (ex: sip.epygi.com).
  • Page 29 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Authorized Phones Database page consists of the Authorized Phones Database table where the trusted phones are listed. Only IP and PSTN users can be added to the Authorized Phones Database.

  • Page 30: Change Password

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface To Add an Authorized phone to the database Select the 00 extension link to enter the Auto Attendant Settings page. Select Edit Authorized Phones Database to enter Authorized Phones Database page.

  • Page 31: Telephony

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Telephony Fig. II-46: Telephony Menu in Dynamo theme Fig. II-47 Telephony Menu in Plain theme Call Statistics The Call Statistics page consists of four tables and provides information on successful, non-successful and missed incoming and outgoing calls in the first three tables, and statistics settings in the forth one.
  • Page 32 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Number or Records displays the current number of statistics entries in the table. For successful calls Total Duration, Maximum Duration, Average Duration and Minimum Duration statistics are displayed on top of the table.

  • Page 33: Sip Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface SIP Settings The SIP Settings provide information on the SIP receive port and NAT settings with the NAT exclusion table attached. UDP Port indicates the SIP UDP (User Datagram Protocol) receive port number.
  • Page 34 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface IP address requires the IP address that is placed behind NAT within the LAN network. Subnet Mask requires the Subnet Mask corresponding to the specified IP address. Fig. II-52: NAT Exclusion Table - Add Entry page To Configure NAT Exclusion Table Press the Add button in NAT Exclusion Table page.

  • Page 35: Rtp Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface RTP Settings The RTP Settings page allows to configure codec’s packet size, jitter buffer size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port range and to enable the RTCP support. All parameters listed on this page may be modified and submitted.

  • Page 36: Line Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface To Edit Codec Parameters Select the codec from the Codecs Table that ought to be edited. Press the Edit button on the RTP Settings page. The Edit Entry page will appear in the browser window.
  • Page 37 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Ringer Type drop down list allows to select the frequency of the ringer supported by the phone attached to the line. Information can be found on the phone enclosure or in the phone's manual. Problems with ringer way occur if ringer type selected here does not correspond to the one supported by the phone.

  • Page 38: E1/T1 Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface E1/T1 Settings The E1/T1 service allows Quadro to be connected to a PBX or to a CO (Central Office) via E1/T1 lines, using E1/T1 CAS/CCS signaling. Quadro may act as a user or as network. If connected to a private PBX, the Quadro should be configured in the network mode. If an E1/T1 trunk from the CO is connected to the Quadro, it should be configured as a user.
  • Page 39 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Trunk CAS Signaling Settings page lists the available timeslots of the trunk with CAS signaling and their settings (Timeslot number, Status, Signaling Type, DID settings, allowed called type, and routing information).
  • Page 40 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Attention: When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls, digit forwarding should be disabled on the PBX side. Otherwise, incoming digits may be mistaken as special calling codes on the Quadro’s Attendant.
  • Page 41 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The B Channel link leads to the Signaling Type CCS – B Channel Settings page where available timeslots may be enabled/disabled for the voice transfer. The Force Update option can be optionally used to apply new settings immediately.
  • Page 42 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The E1/T1 Trunk Status page provides information about the selected trunk state. Following information is displayed on this page: • E1/T1 mode displays the selected mode: E1 or T1. • Interface Type displays the selected interface type: User or Network.

  • Page 43: Gain Control

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Gain Control The Gain Control settings are used to define the transmit and receive gains. For FXS lines Transmit Gain defines the phone speaker volume and Receive Gain defines the phone microphone volume.

  • Page 44: Call Routing

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Call Routing The Call Routing service simplifies the calling procedure for Quadro users, i.e. any kind of calls (internal, IP, PSTN or IP-PSTN) can be accomplished in the same way. Call Routing service gives a possibility to share PSTN lines within the Quadro Network, to make IP PSTN calls, to allow external PSTN users to reach the Quadro Network and to make calls through it.
  • Page 45 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Number of Discarded Digits (NDD) requires the number of digits that should be discarded from the beginning of the routing pattern. The field should be empty if no digits need to be discarded. Only digit values are allowed for this field, otherwise an error message occurs: “Error: Number of Discarded Digits is incorrect –...
  • Page 46 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Local Routing Wizard - Page 3 appears if Fill Call Source Information checkbox is previously enabled in the Page 1 of the Local Routing Wizard and requires information about the Inbound caller.
  • Page 47 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface The Add Entry page consists of the following components: The Phone Number text field requires the external PSTN user phone number. Only digit values allowed for this field. The Username text field requires the PSTN user authentication user name.
  • Page 48 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface To specify Local Routing pattern Click on the Local Routing Table link on the Call Routing page. Press the Add button on the Local Routing page. Select the Call Type from the drop down list.

  • Page 49: Internet Uplink

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Internet Uplink Fig. II-73: Internet Uplink Menu in Dynamo theme Fig. II- 74 Internet Uplink Menu in Plain theme PPP Dial Settings PPP Dial Settings are used to establish a connection over the DSL link (or any other type of uplink) to the ISP (provider party). A connection is needed to set up and make/receive calls through PPP over Ethernet.

  • Page 50: Advanced Ppp Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Advanced PPP Settings The Advanced PPP Settings are used to disable/enable certain parts of the negotiation process during connection establishment. These settings are available only if Quadro has a WAN interface different from an Ethernet uplink.

  • Page 51: Security

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Security Fig. II-78: Security Menu in Dynamo theme Fig. II-79 Security Menu in Plain theme Firewall and NAT The Firewall Configuration page allows setting up a firewall, configuring the security level and enabling the NAT service of Quadro.

  • Page 52: Advanced Firewall Settings

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Advanced Firewall Settings Advanced Firewall Settings are used to deny Ping and Portscanning operations addressed toward the device. With these features enabled Quadro will answer with irritating message to the Ping and Portscanning operations. Page...
  • Page 53 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Add opens a filter specific page where new rules may be defined by a Service, an Action, a Restriction to certain IP address(es) or IP groups and – in case of adding a rule for Incoming Traffic/Port Forwarding – the destination IP address for Forwarding:...

  • Page 54: Service Pool

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface Service Pool The Service Pool table is a list of all existing services and their parameters. It is used to specify new services with the appropriate settings (protocol type and port range). New services can be used to...

  • Page 55: Ip Pool

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface IP Pool The Manage IP Pool Groups link opens the IP Pool Configuration page. The IP Pool table is the list of all existing groups and the members assigned to these groups. If a group is empty, EMPTY will be indicated in the Members column.
  • Page 56 QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface To Form a new Group with Members Select the Manage IP Pool Groups link on the Filtering Rules page. Click on the Add button on the IP Pool Configuration page. A page where a new group may be added will appear in the browser window.

  • Page 57: Lan Services

    QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface LAN Services Fig. II-90: LAN Services menu in Dynamo theme Fig. II-91 LAN Services menu in Plain theme DNS Settings The DNS Settings page gives the possibility to setup a name server for the Quadro.

  • Page 58: Registration Form

    Registration Form The Registration Form page appears when administrating an unregistered Quadro and has been done for customer support purposes. The page requires customer registration at the Epygi Technical Support Center. It consists of several links offering registration options: Register now leads to the Epygi Technical Support System Registration page and requires customer’s information to submit the...

  • Page 59: Quadro's Call Codes

    +wait for cyber tone+SIP number (also called Registration User Name) that is available on the SIP server you have access to (per default that is sip.epygi.com, get the For an external IP call: corresponding information from your system administrator) or is set on the Quadro...

  • Page 60: Quadro's Auto Attendant Services

    Call Relay As the Quadro Auto Attendant is registered at Epygi’s SIP server by default, it may be used as a kind of private switching center, if the Auto Attendant is attached to the particular telephone line (E1/T1) as a “default user”.

  • Page 61: Appendix: System Default Settings

    QuadroE1/T1 Manual II: Administrator's Guide Appendix: System Default Settings Appendix: System Default Settings Issue System Default Value Comments Theme Dynamo Admin Password Quadro Hostname Quadro LAN IP Address 172.30.0.1 Subnet Mask – 255.255.0.0 WAN Interface Protocol Ethernet Upstream - 10000...
  • Page 62 QuadroE1/T1 Manual II: Administrator's Guide Appendix: System Default Settings Issue System Default Value Comments 21 and 00 extensions exist extension 00: Display name - Attendant, Routing Numbers in Connection Menu - disabled SIP server - sip.epygi.com SIP Server port - 5060...
  • Page 63 Quadro4x Administrator's Manual Extension User's Menus QuadroE1/T1; (SW Version 2.4.x)

  • Page 64: Appendix: Glossary

    QuadroE1/T1 Manual II: Administrator's Guide Appendix: Glossary Appendix: Glossary Asymmetric Digital Subscriber Line (ADSL) - is a method for moving data over regular phone lines. An ADSL circuit is much faster than a regular phone connection, and the wires coming into the subscriber's premises are the same (copper) wires used for regular phone service. An ADSL circuit must be configured to connect two specific locations, similar to a leased line.
  • Page 65 QuadroE1/T1 Manual II: Administrator's Guide Appendix: Glossary Downstream - in communications, there are two circuits. One coming toward you and the other going away from you. Downstream is another term for the transmission coming toward you. Dual-Tone Multifrequency (DTMF) - a method of signaling consisting of a push-button or touch tone dial that sends out a sound consisting of two discrete tones that are picked up and interpreted by telephone switches (either PBXs or central offices).
  • Page 66 QuadroE1/T1 Manual II: Administrator's Guide Appendix: Glossary E1 - wide area network digital transmission scheme. E1 is the European equivalent of a T1 line. The E1's higher clock rate (2.048 MHz) allows for 32 separate 64Kbps channels, which include one channel for framing and one channel for D-channel information.
  • Page 67 QuadroE1/T1 Manual II: Administrator's Guide Appendix: Glossary Intrusion Detection System (IDS) - is a firewall, but together with deleting the dangerous packets or packets including intrusion attacks, IDS also keeps information about dropped packets and the senders responsible for them.
  • Page 68 Remote Testing - remote connection from the Epygi Support office to the customer’s Quadro for testing and/or for troubleshooting. Router - A device that determines the next network point to which a data packet should be forwarded enroute toward its destination. The router is connected to at least two networks and determines which way to send each data packet based on its current understanding of the state of the networks it is connected to.
  • Page 69 QuadroE1/T1 Manual II: Administrator's Guide Appendix: Glossary Transmission Control Protocol (TCP) - a connection-oriented transport layer protocol that provides reliable full-duplex data transmission. TCP is part of the TCP/IP protocol stack. Transmission Control Protocol/Internet Protocol (TCP/IP) - is a networking protocol that provides communication across interconnected networks, between computers with diverse hardware architectures and various operating systems.

  • Page 70: Appendix: Software License Agreement

    HARDWARE OR SOFTWARE. License. Epygi Technologies, Ltd. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 71 If you have any questions about this Agreement, please write to Epygi at 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 or call Epygi at (972) 692-1166.

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