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Epygi QUADRO FXO Installation Manual

Pstn/voip gateway
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  • Page 2 FCC Statement (Part 15) Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 3 QuadroFXO. User further acknowl- dges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi's control and that gi shall have no responsibility for losses arising from such interruption.

  • Page 4: Table Of Contents

    Setting up Call Routing ............... 22 Configuring the QuadroFXO as an IP PBX Expansion device .....28 Step 1: Connecting the Quadro FXO ............. 29 Step 2: Enable the DHCP Server on the Quadro IP PBX ......29 Step 3: Sharing Mode Configuration on the Quadro IP PBX ...... 31 Step 4: Sharing Mode Configuration on the QuadroFXO ......
  • Page 5 Please Note: For more details on this configuration, please refer to the Quadro IP PBX Using Shared FXO Lines document on the Epygi WEB Support portal. Registering on Epygi’s Technical Support shows you how to gain access to the Epygi Technical Support Center and the Epygi SIP Server.

  • Page 6: About This Installation Guide

    QuadroFXO Manual I: Installation Guide Requirements Requirements • One 120/240 V power outlet in close proximity to the QuadroFXO. • One RJ-45 Ethernet 10/100 broadband Internet connection, if QuadroFXO shall be used as a standalone gateway • One CAT 5 Ethernet cable with an RJ-45 connector to connect to the QuadroFXP LAN port •...

  • Page 7: Hardware Overview

    QuadroFXO Manual I: Installation Guide Hardware Overview Hardware Overview QuadroFXO’s Rear Panel Fig. I-1: QuadroFXO's backplate Power supply socket. Use only the power adapter delivered with the QuadroFXO. LINE sockets to connect the Quadro to the PSTN network using standard analog phone service.

  • Page 8: Quadrofxo's Front Panel Leds

    QuadroFXO Manual I: Installation Guide Hardware Overview QuadroFXO’s Front Panel LEDs Fig. I-2: QuadroFXO's Front Panel LEDs BUSY, green off: No power Status of CPU on or blinking: Normal activity blinking (yellow/green): event occurred, details specified in the System Event section of the Man- on (yellow): agement interface device is booting...

  • Page 9: Installing The Quadrofxo

    DHCP client on its WAN interface and as a DHCP server on its LAN interface. Fig. I-4: LINE expansion: Connection overview Besides acting as a standalone gateway, Quadro FXO may serve as a LINE expansion for Quadro IP PBXs. In this case, QuadroFXO needs only a LAN IP address which it gets from...

  • Page 10: Connecting The Hardware

    QuadroFXO Manual I: Installation Guide Installing the QuadroFXO Connecting the Hardware Fig. I-5: Connecting the Hardware • Verify the product package contents are complete. Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box. •...

  • Page 11: Configuring The Standalone Gateway Quadrofxo

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Configuring the Standalone Gateway QuadroFXO To configure the standalone gateway QuadroFXO basically, two steps are needed: Step1: Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard Step 2: Specifying the Call Routing paths according to your dial plan The most important settings required in Step 1: Basic Configuration are: Static IP address for the WAN Interface.

  • Page 12: Basic Configuration

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-7: QuadroFXO's Management page Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devices: • The System Configuration Wizard - a tool for the administrator to define the Quadro's Local Area Network settings and to specify regional configuration set- tings to make Quadro operational in its LAN.

  • Page 13: Run The System Configuration Wizard

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Run The System Configuration Wizard Open the System Configuration Wizard by selecting the corresponding menu item on the System menu. The page Getting Started will be displayed: Fig. I-8:System Configuration Wizard This first page of the System Configuration Wizard is for information only and lists the items to be configured, Click on the Next button to get to the System Configuration page.

  • Page 14: Dhcp Settings For The Lan Interface

    Select the country where the QuadroFXO is located. If you do not find your country in the list, pick the closest. If this setting does not work, issue a request to Epygi technical support under the Support section of www.epygi.com.

  • Page 15: Finishing The System Configuration Wizard

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO The Quadro gets the correct time automatically over the Internet from a time server. If you are not located in US/Central Standard Time Zone, you will need to change the Timezone to your region.
  • Page 16 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO After this is complete, the QuadroFXO will reply with the Confirm Settings page requesting confirmation of the changes. Press the OK button to confirm the settings. Fig. I-14: Confirm Settings page Please Note: you must confirm the settings within 20 minutes.

  • Page 17: Run The Internet Configuration Wizard

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Run The Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The page Getting Started will be displayed: Fig. I-15:Internet Configuration Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured, Click on the Next button to get to the Uplink Configuration page.

  • Page 18: Wan Ip Configuration

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO The bandwidth provided by your ISP must be specified for both Upstream and Downstream fields. The default entry in both fields is 10000, the maximum bandwidth of the 10 MB uplink module.

  • Page 19: Wan Interface Configuration

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO • Dial Manually - if this radio button is activated, a button will be displayed in the main management window that serves to switch the Internet connection on/off. When ac- cessing the Internet, every station of the connected LAN has to connect to Quadro first.

  • Page 20: Dns Settings

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-19: WAN Interface Configuration page Click Next to display the DNS Settings for the LAN Interface page. DNS Settings Select Fixed Nameserver and enter its IP address. If you use your DHCP server and if it will deliver a DNS server, you may select Dynamically by Provider.

  • Page 21: Finishing The Internet Configuration Wizard

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Finishing the Internet Configuration Wizard Fig. I-21: Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the Wizard. After this is complete, the Quadro will reply with the Confirm Settings page requesting confirmation of the changes.
  • Page 22 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-22: Firewall Configuration page If you have enabled the firewall and if the QuadroFXO shall be managed through the WAN port, a configuration of the filtering rules is needed. Open View Filtering Rules from the Firewall Configuration page and configure the rule Management Access accordingly.

  • Page 23: Setting Up Call Routing

    QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Setting up Call Routing The Call Routing service allows you to specify the communication structure between all in- volved devices by developing a dialing plan and setting the call routing paths accordingly. For the Quadro extension users, the call procedure should be simple and familiar for all kinds of calls (internal, IP, PSTN or IP-PSTN).
  • Page 24 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-25: Call Routing example; dialing plan QuadroFXO Destination Pattern Prefix Call Type Description Address 10.20.30.10 path to Quadro2x 10.20.30.20 path to Quadro2x 1 path for all outgoing calls to PSTN 10.20.30.70 PSTN...
  • Page 25 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-26: Call Routing example; dialing plan You will find one of the routes needed on the QuadroFXO, the 9* route already defined per default. Select Add to set the 1? route that leads the incoming PSTN calls to the Quadro2x: Fig.
  • Page 26 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Prefix specifies digits that will be inserted at the beginning of the routing pattern. Leave the field empty if no digits need to be added. Suffix specifies digits that will be inserted at the end of the routing pattern. Leave the field empty if no digits need to be added.
  • Page 27 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fig. I-28: Local Call Routing Wizard: Routing Call Type Add Entry page 2 Use Extension Settings is applicable to SIP and IP-PSTN call types only and allows to se- lect the extension (also Auto Attendant) on behalf of the call that will be placed. The SIP set- tings of the selected extension will be used as the caller information.
  • Page 28 QuadroFXO Manual I: Installation Guide Configuring the Standalone Gateway QuadroFXO Fail Reason offers a list of fail reasons depending on the selected call type. If the selected fail reason occurs, the local routing table will be parsed for the next matching pattern, and if found, the call will be routed to the destination specified there.

  • Page 29: Configuring The Quadrofxo As An Ip Pbx Expansion Device

    QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Configuring the QuadroFXO as an IP PBX Ex- pansion device QuadroFXO as a LINE expansion device does not require further configuration but the FXO line sharing, if the Quadro IP PBX •...

  • Page 30: Step 1: Connecting The Quadro Fxo

    QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 1: Connecting the Quadro FXO • Connect the WAN port of the QuadroFXO to the LAN port of the Quadro IP PBX via a straight-through Cat 5 cable with a RJ 45 connector.
  • Page 31 QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device To make sure, that the DHCP Server of the Quadro IP PBX assigned a valid IP address to the QuadroFXO, go to the LAN Services Menu of the Quadro IP PBX, click on DHCP Set- tings for the LAN Interface and select View DHCP Leases.

  • Page 32: Step 3: Sharing Mode Configuration On The Quadro Ip Pbx

    QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 3: Sharing Mode Configuration on the Quadro IP PBX This configuration is required on the Quadro IP PBX in order to make it use the shared FXO lines on the QuadroFXO, as well as to configuration the appropriate settings for the success- ful authorization between Quadro IP PBX and the QuadroFXO.

  • Page 33: Step 4: Sharing Mode Configuration On The Quadrofxo

    QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Step 4: Sharing Mode Configuration on the QuadroFXO This configuration is required on the QuadroFXO to share its FXO lines to the QuadroFXO. Open the Web Management of the QuadroFXO in your browser (by default QuadroFXO IP is 172.28.0.1).
  • Page 34 QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Fig 6 – Call Routing table on Quadro IP PBX FXO Settings page becomes read-only on the QuadroFXO: Fig 7 – FXO Settings page with shared FXO lines on QuadroFXO New routing rules (# 1-7) are automatically added to the Call Routing table on QuadroFXO: QuadroFXO;...
  • Page 35 QuadroFXO Manual I: Installation Guide Configuring the QuadroFXO as an IP PBX Expansion device Fig 8 – Call Routing table on QuadroFXO All these routing rules cannot be edited or deleted. Please Note: Any changes made in the FXO Settings on the Quadro IP PBX will automati- cally be reflected in this table.

  • Page 36: Registering On Epygi's Technical Support

    Registering on Epygi's Technical Support Registering on Epygi’s Technical Support It is recommended that you register your QuadroFXO on the Epygi Technical Support web page. Registration will give you access to the Technical Support Database. There, you can send requests concerning technical problems as well as refer to the frequently asked ques- tions.

  • Page 37: Appendix: Pc Dhcp Settings

    QuadroFXO Manual I: Installation Guide Appendix: PC DHCP Settings Appendix: PC DHCP Settings The QuadroFXO LAN port has a DHCP server that provides DHCP IP addresses to devices connected to the LAN either directly or through an Ethernet hub or switch. Appendix A de- scribes how to configure Windows PCs for DHCP.
  • Page 38 QuadroFXO Manual I: Installation Guide Appendix: PC DHCP Settings Select Obtain an IP address automatically, then click on Advanced. You will see the entry DHCP Enabled. Click OK three times to close all windows. TCP/IP and DHCP under Windows 95/98/ME Click the Start button.

  • Page 39: Appendix: Changing The Admin's Password

    QuadroFXO Manual I: Installation Guide Appendix: Changing the Administrator's Password Appendix: Changing the Admin's Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Management. Fig.

  • Page 40: Appendix: Configuring Sip Nat Traversal

    QuadroFXO Manual I: Installation Guide Appendix: Configuring SIP NAT Traversal Appendix: Configuring SIP NAT Traversal The QuadroFXO initiates and receives SIP calls from the network connected to the WAN port) To receive SIP calls, the QuadroFXO must be able to receive packets from the SIP server or any other device that is trying to make an incoming call.
  • Page 41 • Click the Save button to save the contents. The QuadroFXO will activate the settings and register the extension on the Epygi SIP Server after a few minutes. You can verify the settings from the main QuadroFXO Man- agement menu under Status in the SIP Registration Status section.

  • Page 42: Appendix: Checking The Connections

    DHCP Client is running Checking internet connectivity (ICMP ping): Gateway: reached Primary nameserver: reached Secondary nameserver: not configured www.epygi.com: reached STUN Network Address Translation (NAT) Check: External visibible address: 212.126.210.179 Detected NAT type : Restricted cone Performing MTU Discovery: preparing system...
  • Page 43 If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/. Please prepare a system log file and attach it to your request. To create a system log file, open the System Diagnostics page System menu item Diagnostics) and click Download System Logs.
  • Page 44 QuadroFXO Manual I: Installation Guide Appendix: Configuring NAT Traversal QIG-QUADRO-04-03 QuadroFXO; (SW Version 3.1.x)

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