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Epygi QUADROISDN Installation Manual

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Summary of Contents for Epygi QUADROISDN

  • Page 2 FCC Statement (Part 15) Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 3 Internet and therefore are dependent upon a constant source of electricity and network availability. In the event of a power outage, the QuadroISDN SIP Service will automatically be disabled. User understands that in the event of a power or network outage, the QuadroISDN SIP Service will not support 911 emergency services and further that such ser- vices will only be available via the user's regular telephone line not connected to the QuadroISDN.

  • Page 4: Table Of Contents

    Appendix: Configuring SIP NAT Traversal........44 Appendix: Checking the Connections ..........46 Appendix: Pin Assignment of ISDN..........49 Manual II: see Administrator's Guide Describes in detail the QuadroISDN management menus and includes all system default values at a glance, too. QuadroISDN; (SW Version 5.1.x)
  • Page 5 • A standalone VoIP gateway. In case of using QuadroISDN as LINE expansion board it can be connected both to WAN and LAN for Quadro IP PBX to emulate additional ISDN ports on Quadro IP PBX with di- verse configurations depend on usage scenarios.

  • Page 6: About This Installation Guide

    Please Note: The QuadroISDN is shipped with one straight RJ-45 CAT 5 cable. If the LAN connector of the QuadroISDN is to be connected to a hub or switch, a crossover cable may be required (see Appendix: Pin Assignment of ISDN, too).

  • Page 7: Hardware Overview

    The NT/TE switches are used to control the QuadroISDN device on the S/T Bus. If the QuadroISDN is connected to the beginning or end of the S/T Bus or if there is only one ISDN unit connected to the S/T Bus, then this switch should be toggled to the NT (Network Terminator) position.

  • Page 8: Quadro4Li's Front Panel Leds

    LED Indication during a firmware update A firmware update is indicated by the red (Fault) and yellow (Info) LEDs. Both will blink si- multaneously for about two minutes while the firmware is being updated. The QuadroISDN will then reboot automatically showing the boot LED sequence.

  • Page 9: Installing The Quadroisdn

    Call Routing paths that are speci- fied by the administrator according to a dial plan. The QuadroISDN has one LAN port that is used to connect a PC for management purposes. The WAN port transmits up to 10 Mbps, and the LAN port transmits at 10 Mbps or 100 Mbps.

  • Page 10: Configuring The Standalone Gateway Quadroisdn

    Internet service via a cable or DSL modem. In this case, you should enable the firewall, as it is disabled by default). Connect the WAN port of the QuadroISDN to the LAN port of the Quadro IP PBX to use the QuadroISDN as an LINE expansion for the Quadro IP PBX.

  • Page 11: Step 2: Quadroisdn Configuration

    Static IP address for the WAN Interface. If you use a DHCP server, please config- ure it to deliver a static IP address. In this case, QuadroISDN will get its IP address automatically, as it acts as a DHCP client on the WAN side.

  • Page 12: Basic Configuration

    QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-7: QuadroISDN's Management page Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devices: • The System Configuration Wizard - a tool for the administrator to define the Quadro's Local Area Network settings and to specify regional configuration set- tings to make Quadro operational in its LAN.

  • Page 13: Run The System Configuration Wizard

    Click on the Next button to get to the System Configuration page. System Configuration Enter into the Host Name field a unique name for the QuadroISDN. This is useful when many Quadro’s are part of a network and one administrator has remote access to all of them.

  • Page 14: Dhcp Settings For The Lan Interface

    If the DHCP server is enabled, the QuadroISDN will assign dynamic IP addresses to the Admin PC connected to its LAN port. If you didn’t change the default IP address of the QuadroISDN, you may also leave the de- fault values for IP Address Range. Make sure your connected Admin PC belongs to the same network as the LAN port of your QuadroISDN.

  • Page 15: Finishing The System Configuration Wizard

    Fig. I-13: Wizard execution process After this is complete, the QuadroISDN will reply with the Confirm Settings page requesting confirmation of the changes. Press the OK button to confirm the settings.
  • Page 16 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-14: Confirm Settings page Please Note: you must confirm the settings within 20 minutes. If not, the device will revert back to the previous configuration and reboot. Please Note: If you do not use DHCP for your LAN and you have changed your LAN set- tings, make sure that the IP address of the PC connected to Quadro is still within the speci- fied IP address range.

  • Page 17: Run The Internet Configuration Wizard

    QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Run the Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu. The page Getting Started will be displayed: Fig. I-15:Internet Configuration Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured, Click on the Next button to get to the Uplink Configuration page.

  • Page 18: Wan Ip Configuration

    QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN WAN IP Configuration Your Internet Service Provider (ISP) should provide this information. • Assign automatically via DHCP - The parameters are set automatically by the ISP. This is common with cable modem and DSL service.

  • Page 19: Wan Interface Configuration

    QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-18: PPP/PPTP Configuration page If your ISP assigns a dynamic IP address, activate the Dynamic IP Address radio button, otherwise activate the Fixed IP Address radio button and enter the IP address you were assigned by your ISP.

  • Page 20: Dns Settings

    QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN DNS Settings Select Fixed Nameserver and enter its IP address. If you use your DHCP server and if it will deliver a DNS server, you may select Dynamically by Provider. When using a static IP ad- dress, fixed values must be entered.

  • Page 21: Configuring The Firewall

    Note: If you do not use DHCP for your LAN and you have changed your LAN set- tings, make sure that the IP address of the PC connected to the QuadroISDN is still within the specified IP address range. Otherwise, your PC might be unable to establish a connec- tion to the QuadroISDN.
  • Page 22 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-23: Filtering Rules page QuadroISDN; (SW Version 5.1.x)

  • Page 23: Configuring The Isdn Settings

    Configuring the ISDN Settings The QuadroISDN can be connected to a PBX or to the PSTN via ISDN trunks. The QuadroISDN may be connected to act as a User (if connected to PSTN) or as a Network (if connected to PBX).
  • Page 24 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. II-25: ISDN Wizard – ISDN Settings The ISDN Wizard - Page 2 content is dependent on the connection type selected on the previous page of ISDN Wizard: For PTMP (Point to Multi Point) connection type selection, the next page in the ISDN Wiz- ard is ISDN PTMP Settings.
  • Page 25 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN The drop-down lists in the MSN Number column require the MSN numbers defined on the Quadro. Please Note: At least one MSN number should be defined in this list. The system displays an error message if the same MSN number is used twice in the drop down lists on this page.
  • Page 26 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. II-28: ISDN Wizard – L2&L3 Settings ISDN L2 Timers: • Excessive Ack. Delay T200 configures the period in milliseconds (numeric values from 500 to 9999) between the transmitted signaling packet and its acknowledgement re- ceived.
  • Page 27 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN The Passive Mode checkbox is used to leave the ISDN Layer1 connection in the Slave mode. When this checkbox is selected, Layer1 remains idle when calls are not available. When this checkbox is not selected, Quadro keeps its Layer1 always active. This checkbox enables the Enable TEI Remove Procedure checkbox.
  • Page 28 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN When the Send Calling Party Subaddress checkbox is selected, Quadro will send the ex- tension number as subaddress and the value defined in the Default outgoing Caller ID field as caller ID on the outgoing call. When this checkbox is disabled, no subaddress information will be sent and the caller ID will be defined according to the selection of the Use Default Outgoing Caller ID checkbox (see Routing Settings page of this wizard).

  • Page 29: Step 3: Setting Up Call Routing

    ISDN interface available (like Quardo2x, Quardo4x and Quardo16x). Fig. I-29: Call Routing example Your PSTN Service Provider supplies you with a telephone number for the ISDN lines con- nected to the QuadroISDN. If you want to allocate the incoming calls of that number, you need to: •...
  • Page 30 ISDN 10.20.30.30 ISDN To define the call routing paths needed on QuadroISDN, open Call Routing in the Teleph- ony menu and select Local Routing Table. The Call Routing - Local Routing page will be displayed: QuadroISDN; (SW Version 5.1.x)
  • Page 31 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-31: Call Routing table Per default, the Call Routing table contains no defined entries. So the routing rules should be configured manually. Select Add to set the 1? route that leads the incoming ISDN calls to the Quadro2x: Fig.
  • Page 32 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Prefix specifies digits that will be inserted at the beginning of the routing pattern. Leave the field empty if no digits need to be added. Suffix specifies digits that will be inserted at the end of the routing pattern. Leave the field empty if no digits need to be added.
  • Page 33 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN Fig. I-33: Local Call Routing Wizard - page 2 Use Extension Settings is applicable to SIP and IP-PSTN call types only and allows you to select the extension (also Auto Attendant) on behalf of the call that will be placed. The SIP settings of the selected extension will be used as the caller information.
  • Page 34 QuadroISDN Manual I: Installation Guide Configuring the Standalone Gateway QuadroISDN • RADIUS Authentication and Authorization – checkbox is present when RA- DIUS client is enabled. With this checkbox selected, when dialing the current pat- tern, callers will need to pass the authentication through RADIUS server (see above).

  • Page 35: Configuring The Quadroisdn As An Ip Pbx Expansion Device

    In this case, the QuadroISDN has to be connected with its WAN interface to the LAN inter- face of the Quadro IP PBX and with its LINE ports to the ISDN lines. The QuadroISDN will get its IP address from the DHCP server of the Quadro IP PBX and will automatically route all incoming PSTN calls to the Auto Attendant of the Quadro IP PBX and will allow all routed calls from the Quadro IP PBX to access the ISDN lines of the QuadroISDN.

  • Page 36: Step 1: Connecting The Quadroisdn

    QuadroISDN Manual I: Installation Guide Configuring the QuadroISDN as an IP PBX Expansion device Step 1: Connecting the QuadroISDN • Connect the WAN port of the QuadroISDN to the LAN port of the Quadro IP PBX via a straight-through Cat 5 cable with a RJ 45 connector. •...

  • Page 37: Step 3: Sharing Mode Configuration On The Quadro Ip Pbx

    To make sure, that the DHCP Server of the Quadro IP PBX assigned a valid IP address to the QuadroISDN, go to the LAN Services Menu of the Quadro IP PBX, click on DHCP Set- tings for the LAN Interface and select View DHCP Leases. The table on the opened page should list the IP address and other details of QuadroISDN.

  • Page 38: Step 4: Sharing Mode Configuration On The Quadroisdn

    QuadroISDN Manual I: Installation Guide Configuring the QuadroISDN as an IP PBX Expansion device On the opened page, insert the Username and the Password in the corresponding text fields. These authentication parameters should match on both Quadros. Save the parame- ters.
  • Page 39 Although these pages remain accessible, they act for informative purposes only and no changes in the ISDN related settings are possible. New routing rules (# 1-7) are automatically added to the Call Routing table on QuadroISDN: Fig. I-43 – Call Routing table on QuadroISDN All these routing rules cannot be edited or deleted.
  • Page 40 When the Quadro IP PBX user dials 9 followed by a PSTN number (or 9 + # + PSTN num- ber) and no ISDN trunk is available on the Quadro IP PBX (they are either unavailable, in use or disabled), the call will be routed to QuadroISDN and will go through the first available ISDN trunk on the QuadroISDN.

  • Page 41: Registering On Epygi's Technical Support

    Epygi SIP Server. To register, you need to know the serial number of your QuadroISDN, which you will find on QuadroISDN’s bottom label and its purchase date. Next, open the Epygi home page (www.epygi.com), select Support and click on Registration Form.

  • Page 42: Appendix: Pc Dhcp Settings

    Appendix: PC DHCP Settings Appendix: PC DHCP Settings The QuadroISDN LAN port has a DHCP server that provides DHCP IP addresses to devices connected to the LAN either directly or through an Ethernet hub or switch. Appendix A de- scribes how to configure Windows PCs for DHCP. The PC used to access the QuadroISDN must meet the following conditions: •...
  • Page 43 QuadroISDN Manual I: Installation Guide Appendix: PC DHCP Settings Select Obtain an IP address automatically, then click on Advanced. You will see the entry DHCP Enabled. Click OK three times to close all windows. TCP/IP and DHCP under Windows 95/98/ME Click the Start button.

  • Page 44: Appendix: Changing The Admin's Password

    QuadroISDN Manual I: Installation Guide Appendix: Changing the Administrator's Password Appendix: Changing the Admin's Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Management.

  • Page 45: Appendix: Configuring Sip Nat Traversal

    QuadroISDN will not be able to receive calls. To resolve this issue, either STUN must be enabled on the QuadroISDN or SIP NAT traversal must be set up in the router and in the QuadroISDN to properly route the incoming calls.
  • Page 46 Fig. I-48: NAT Traversal Settings – RTP Parameters The QuadroISDN will activate the settings and register the extension on the Epygi SIP Server after a few minutes. You can verify the settings from the main QuadroISDN Man- agement, under Status menu, in the SIP Registration Status page.

  • Page 47: Appendix: Checking The Connections

    QuadroISDN Manual I: Installation Guide Appendix: Checking the Connections Appendix: Checking the Connections If the system seems to work incorrectly even when all cables are connected properly, it may be helpful to Start Network Diagnostics: The WAN link, IP configuration, gateway, DNS server, and STUN-NAT (if used) will all be checked.
  • Page 48 SIP registration status. Open the SIP Registration Status page using the QuadroISDN management System menu item Status. If QuadroISDN is placed behind a NAT router, the detected NAT type and the IP address of this router's WAN port are displayed.
  • Page 49 Blocked UDP If the Detected Connection Type is any of the types listed above, QuadroISDN cannot work behind your router. You must either connect the QuadroISDN in front of the router, or configure NAT traversal manually as explained in Appendix: Configuring SIP NAT Traversal If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/.

  • Page 50: Appendix: Pin Assignment Of Isdn

    QuadroISDN Manual I: Installation Guide Appendix: Checking the Connections Appendix: Pin Assignment of ISDN Signal N.C. N.C. SSR1 SSX1 SSX2 SSR2 N.C. N.C. Fig. I-51: Pin Assignment of ISDN in User mode Signal N.C. N.C. SSX1 SSR1 SSR2 SSX2 N.C.
  • Page 51 QuadroISDN Manual I: Installation Guide Appendix: Configuring NAT Traversal QIG-QUADRO-06-10 QuadroISDN; (SW Version 5.1.x)

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