Epygi QuadroM-T1 Installation Manual

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  • Page 2 FCC Statement (Part 15) Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
  • Page 3 QuadroM-E1/T1. User further acknow ledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi's control that Epygi shall have no responsibility for losses arising from such interruption. QuadroM-E1/T1; (SW Version 5.2.x)
  • Page 4: Table Of Contents

    Editing the E1/T1 Trunk ................24 Signaling Type CCS................. 25 Signaling Type CAS................. 30 Setting up Call Routing ............... 37 Registering on Epygi’s Technical Support ........46 Appendix: PC DHCP Settings ............47 Appendix: Changing the Admin Password........49 Appendix: Configuring SIP NAT Traversal........50 Appendix: Checking the Connections ..........52...
  • Page 5: About This Installation Guide

    QuadroM-E1/T1 and configure the phone exten- sions with the Epygi SIP Server. After successfully configuring the QuadroM-E1/T1, a user will be able to make SIP phone calls to remote QuadroM-E1/T1 devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.
  • Page 6: Requirements

    QuadroM-E1/T1 Manual I: Installation Guide Requirements Requirements • One 120/240 V power outlet in close proximity to the QuadroM-E1/T1. • One RJ-45 Ethernet 10/100 broadband Internet connections. • One off-the-shelf analog phone with an RJ-11 telephone cable. • One CAT 5 Ethernet cable with an RJ-45 connector to connect to the QuadroM- E1/T1 LAN port.
  • Page 7: Hardware Overview

    QuadroM-E1/T1 Manual I: Installation Guide Hardware Overview Hardware Overview QuadroM-E1/T1’s Rear Panel Fig. I-1: Single E1T1 QuadroM-E1/T1's front panel Fig. I-2: Dual E1/T1 QuadroM-E1/T1's front panel Fig. I-3: QuadroM-E1/T1's backpanel PHONE socket with a RJ-11 connector enables connectivity of a regular analog tele- phone.
  • Page 8: Quadrom-E1/T1'S Front Panel Leds

    QuadroM-E1/T1 Manual I: Installation Guide Hardware Overview QuadroM-E1/T1’s Front Panel LEDs Fig. I-4: QuadroM-E1/T1's Front Panel LEDs BUSY on: device is booting green off: No power (Status of the CPU) blinking: activity on: device is booting INFO off: no information yellow blinking: an event occurred that was speci- (System information)
  • Page 9: Installing Quadrom-E1/T1

    QuadroM-E1/T1 Manual I: Installation Guide Installing QuadroM-E1/T1 Installing QuadroM-E1/T1 Networking Overview To establish a connection between the PSTN (or your PBX) and the Internet, a VoIP gate- way is needed. The QuadroM-E1/T1 is a VoIP gateway, and will perform the task of con- necting your PSTN (or PBX) via its E1/T1 port(s) to a Private Data Network that includes Quadro SIP routers (Quadro2x, -4x and/or -16x) or the Internet.
  • Page 10: Connecting The Hardware

    QuadroM-E1/T1 Manual I: Installation Guide Installing QuadroM-E1/T1 Connecting the Hardware Fig. I-6: Connecting the Hardware • Verify the product package contents are complete. Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box. •...
  • Page 11: Configuring The Quadrom-E1/T1

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Configuring the QuadroM-E1/T1 To configure the QuadroM-E1/T1 basically, four steps are needed: Step1: Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard. Step 2: Entering the E1/T1 Settings provided by your PSTN Provider. Step 3: Specifying the Call Routing paths according to your dial plan.
  • Page 12: Logging In To Quadrom-E1/T1

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Logging in to QuadroM-E1/T1 Start a browser (MS Internet Explorer, Netscape, Opera) on a PC connected to the LAN port. Enter http://172.30.0.1 (QuadroM-E1/T1’s default LAN IP address) into the address field. The Login page of the QuadroM-E1/T1 will be displayed (see picture below). Fig.
  • Page 13: Basic Configuration

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devices: • The System Configuration Wizard - a tool for the administrator to define the Quadro's Local Area Network settings and to specify regional configuration set- tings to make Quadro operational in its LAN.
  • Page 14: System Configuration

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 System Configuration Enter into the Host Name field a unique name for the QuadroM-E1/T1. This is useful when many Quadro’s are part of a network and one administrator has remote access to all of them.
  • Page 15: Regional Settings

    Select the country where the QuadroM-E1/T1 is located. If you do not find your country in the list, pick the closest. If this setting does not work, issue a request to Epygi technical support under the Support section of www.epygi.com.
  • Page 16: Finishing The System Configuration Wizard

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Finishing the System Configuration Wizard Fig. I-13: System Configuration Wizard finishing page Click the Finish button to complete the System Configuration Wizard. The Quadro will then stop internal functions and apply the changes made in the wizard. Fig.
  • Page 17: Run The Internet Configuration Wizard

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-15: Confirm Settings page Please Note: you must confirm the settings within 20 minutes. If not, the device will revert back to the previous configuration and reboot. Please Note: If you do not use DHCP for your LAN and you have changed your LAN set- tings, make sure that the IP address of the PC connected to Quadro is still within the speci- fied IP address range.
  • Page 18: Uplink Configuration

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Uplink Configuration Select here the WAN Interface Protocol required by you ISP: PPPoE (Point to Point Proto- col over Ethernet), PPTP (Point to Point Tunneling Protocol) or Ethernet. Fig. I-17: Uplink Configuration If the available bandwidth is used to the point where the quality of an additional IP call would suffer, then new IP calls are rejected.
  • Page 19: Ppp/Pptp Configuration

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-18: WAN IP Configuration page Click the Next button to display the WAN Interface Configuration page. PPP/PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field. Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list.
  • Page 20: Wan Interface Configuration

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-19: PPP Configuration page If your ISP assigns a dynamic IP address, activate the Dynamic IP Address radio button, otherwise activate the Fixed IP Address radio button and enter the IP address you were assigned by your ISP.
  • Page 21: Dns Settings

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 DNS Settings Select Fixed Nameserver and enter its IP address. If you use your DHCP server and if it will deliver a DNS server, you may select Dynamically by Provider. When using a static IP ad- dress, fixed values must be entered.
  • Page 22: Configuring The Firewall

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Please Note: The settings should be confirmed within 20 minutes; otherwise, the device will revert back to the previous configuration and reboot. Please Note: If you do not use DHCP for your LAN and you have changed your LAN set- tings, make sure that the IP address of the PC connected to QuadroM-E1/T1 is still within the specified IP address range.
  • Page 23: Configuring The E1/T1 Settings

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Configuring the E1/T1 Settings Depending on QuadroM-E1/T1 model, there might be one or two E1/T1 trunks available on the device. Single QuadroM-E1/T1 has only one E1/T1 trunk, dual QuadroM-E1/T1 has two E1/T1 trunks available. The QuadroM-E1/T1 can be connected to a PBX or to the PSTN via E1/T1 lines, using E1/T1 CAS/CCS signaling.
  • Page 24: Editing The E1/T1 Trunk

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Editing the E1/T1 Trunk Fig. I-25: Trunk Edit page Select Network as your Interface Type if your QuadroM-E1/T1 is connected to a PBX, oth- erwise choose User. Next, you are required to enter the Signaling type (CAS or CCS), adjust the correct inter- face type (E1 or T1), and specify the requested settings of the selected interface type.
  • Page 25: Signaling Type Ccs

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Signaling Type CCS Fig. I-26: Trunk T1 Signaling Type CCS page If you selected CCS as your Signaling Type, using the Trunk link will take you to the page shown above. Here you can specify the signaling settings in more detail. Further, this page allows selection of the timeslots for signaling data and voice.
  • Page 26 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 The SAPI Value text field requires an additional Service Access Point Identifier (SAPI) value (digit values from 1 to 62) that is used to support additional interface between ISDN Layer 2 and Layer 3. Leaving this field empty (default value), only Call Control and Layer 2 man- agement procedures will be activated.
  • Page 27 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 user within the Quadro Network. Choosing Routing with inbound destination number will request the authentication (if enabled) and then will automatically use the initially dialed number to connect the destination without any additional dialing. Attention: When Quadro acts in the Network mode with the Attendant as a destination to route the incoming calls to, digit forwarding should be disabled on the private PBX side oth-...
  • Page 28 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-27: Trunk T1 Signaling Type CCS - B-Channels page Channel Selection drop down list is used to select between the Preferred and Exclusive B channel selection methods. For Preferred channel selection, the CO answers to the call re- quest by the first available timeslot, while for Exclusive channel selection CO should feed- back only by the timeslot used for the call request.
  • Page 29 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Edit will display the first page of the CAS signaling Wizard page (see below) where the sig- naling settings for the selected timeslots may be enabled or disabled and the Force Update Timeslot service may be enabled to apply new settings immediately.
  • Page 30: Signaling Type Cas

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Signaling Type CAS Fig. I-29: Trunk T1 Signaling Type CAS page If you selected CAS as your Signaling Type on the Trunk Settings - Edit Entry page, you will get the page shown above using the Trunk link. The Incoming Interdigit Service link leads to the page where the dial plan for incoming E1/T1 calls from CO/PBX to the Quadro can be configured.
  • Page 31 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 The Signaling Standard drop down list is available only in E1 mode and allows selecting the connection signaling standard (ITU, ITU_T_2 or MELCAS). In the table below, the page lists all timeslots. To configure the timeslots, select one or more records from the table and press Edit functional button.
  • Page 32 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 When Alternative Disconnection Mode checkbox is selected, the Quadro will play a busy tone towards the PBX/CO if the call has been failed. After 60 second timeout, the Quadro will disconnect the call from PBX/CO and will stop playing the busy tone. Voice Establishment Procedure manipulation radio buttons group is used to select a me- thod of voice establishment on the trunk: •...
  • Page 33 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-32: CAS Signaling Wizard - page 3 From this page, the destination for incoming calls to be routed to can be selected and other routing settings might be configured. Route Incoming Call to drop down appears when Both incoming and outgoing calls or Incoming calls only is selected from the Allowed Call Type list and allows selecting the destination where incoming calls should be routed.
  • Page 34 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-33: CAS Signaling Wizard - page 4 This page only appears in E1 User mode when signaling selected from Signaling Type drop down list on the CAS Signaling Wizard – Page 2 is R2 (all types) and is used to configure country settings.
  • Page 35 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-34: CAS Signaling Wizard - page 5 This page only appears when Use Default Country Settings checkbox is not selected on the previous page and is used to configure advanced country settings. ANI Category drop down list appears only when R2 signaling selected from Signaling Type drop down list on the CAS Signaling Wizard –...
  • Page 36 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Dialing Delay Timeout text field is used to define a timeout (in a range from 0 to 2000 milli- seconds) before injecting dialed digits. Timeout specially refers to R2 DTMF signaling. Incoming DNIS Size text field indicates the number of received digits (in a range from 0 to 255) required to establish a call.
  • Page 37: Setting Up Call Routing

    QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-35: CAS Signaling Wizard - Receive Signal Settings page • Partial Enable – selection partially enables Group B Support with for answer rec- ognition only. This selection requires you to define transmit and receive signals. The Transmit Answer Signal parameter is defined from the drop down list on this page.
  • Page 38 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-36: Call Routing example Your PSTN Service Provider supplies you with a set of PSTN telephone numbers for your E1/T1 line. If you want to assign these numbers to the phones connected to the Quadro2x and Quadro4x within your Private Data Network, you have to create a dial plan to define Call Routing paths on the QuadroM-E1/T1 and on each of the other Quadro devices.
  • Page 39 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-37: Call Routing example; dialing plan To define the call routing paths needed on QuadroM-E1/T1 open Call Routing in the Te- lephony menu and select Local Routing Table. The Call Routing - Local Routing page will be displayed (it is a wide table, thus it is shown here in two parts): Fig.
  • Page 40 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-39: Call Routing Wizard - Routing Call Type page The Enable checkbox is used to enable the newly created routing rule. By default, this checkbox is selected. Leave the selection as it is. Destination Number Pattern requires the routing pattern.
  • Page 41 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 (Source Number Pattern, Source Type, Source Host, etc.) will be required later in the Local Call Routing Wizard (see Manual-II, Administrator's Guide). In this example, no caller spe- cific limitation is needed, so leave that checkbox unchecked empty. Please Note: This checkbox selection, as well as any Inbound Caller information inserted, won’t be considered and will make the current routing pattern invalid, if the E1/T1 Settings...
  • Page 42 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 Fig. I-40: Call Routing Wizard - Routing Call Settings page Use Extension Settings is applicable to SIP and IP-PSTN call types only and allows you to select the extension (also Auto Attendant) on behalf of the call that will be placed. The SIP settings of the selected extension will be used as the caller information.
  • Page 43 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 AAA Required selection is used to choose one or more Authentication, Authorization, and Accounting (AAA) settings: • Local Authentication – with this checkbox selected, callers will need to pass au- thentication through Local AAA table (see below) when dialing the current pattern. •...
  • Page 44 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 The Transport Protocol for SIP messages manipulation radio buttons group is available for SIP or IP-PSTN destination types only and allows you to select the transport (UDP or TCP) to transmit the SIP messages through. The SIP Privacy manipulation radio buttons group is only available for the SIP destination type and allows you to select the security of the SIP route by means of hiding (or replacing, depending on the configuration of the SIP server) the key headers of the SIP messages...
  • Page 45 QuadroM-E1/T1 Manual I: Installation Guide Configuring the QuadroM-E1/T1 QuadroM-E1/T1 Destination Pattern Prefix Call Type Description Address 8546033[0-2] 10.20.30.10 path to Quadro2x 8546034[0-4] 10.20.30.20 path to Quadro4x path to phone connected to 85460350 QuadroM-E1/T1 path to AA for not used num- 8546033[3-9] bers -3 path to AA for not used num-...
  • Page 46: Registering On Epygi's Technical Support

    To register, you need to know the serial number of your QuadroM-E1/T1, which you will find on QuadroM-E1/T1’s bottom label and its purchase date. Next, open the Epygi home page (www.epygi.com), select Support and click on Registration Form. The online registration page will appear: Fig.
  • Page 47: Appendix: Pc Dhcp Settings

    QuadroM-E1/T1 Manual I: Installation Guide Appendix: PC DHCP Settings Appendix: PC DHCP Settings The QuadroM-E1/T1 LAN port has a DHCP server that provides DHCP IP addresses to de- vices connected to the LAN either directly or through an Ethernet hub or switch. Appendix A describes how to configure Windows PCs for DHCP.
  • Page 48 QuadroM-E1/T1 Manual I: Installation Guide Appendix: PC DHCP Settings Select Obtain an IP address automatically, then click on Advanced. You will see the entry DHCP Enabled. Click on OK three times to close all windows. TCP/IP and DHCP under Windows 95/98/ME Click the Start button.
  • Page 49: Appendix: Changing The Admin Password

    QuadroM-E1/T1 Manual I: Installation Guide Appendix: Changing the Admin Password Appendix: Changing the Admin Password For security reasons, it is recommended that you change the default admin password. The username of the administrator (admin) cannot be changed. To change the administrator password, go to the System menu, User Rights Management. Fig.
  • Page 50: Appendix: Configuring Sip Nat Traversal

    QuadroM-E1/T1 Manual I: Installation Guide Appendix: Configuring SIP NAT Traversal Appendix: Configuring SIP NAT Traversal The QuadroM-E1/T1 initiates and receives SIP calls from the network connected to the WAN port). In order to receive SIP calls, the QuadroM-E1/T1 must be able to receive pack- ets from the SIP server or any other device that is trying to make an incoming call.
  • Page 51 For Max mapped RTP/RTCP port 6059 • Click the Save button to save the contents. The QuadroM-E1/T1 will activate the settings and register the extension on the Epygi SIP Server after a few minutes. You can verify the settings from the main Q uadroM-E1/T1 Man- gement menu under Status in the SIP Registration Status section.
  • Page 52: Appendix: Checking The Connections

    DHCP Client is running Checking internet connectivity (ICMP ping): Gateway: reached Primary nameserver: reached Secondary nameserver: not configured www.epygi.com: reached STUN Network Address Translation (NAT) Check: External visibible address: 212.126.210.179 Detected NAT type : Restricted cone Performing MTU Discovery: preparing system...
  • Page 53 If you are unable to resolve your problems, please send us a technical support request on the Support section of http://www.epygi.com/. Please prepare a system log file and attach it to your request. To create a system log file, open the System Diagnostics page System menu item Diagnostics) and click Download System Logs.
  • Page 54: Appendix: Pin Assignment Of E1/T1

    QuadroM-E1/T1 Manual I: Installation Guide Appendix: Pin Assignment of E1/T1 Appendix: Pin Assignment of E1/T1 Signal RXRING RXTIP N.C. TXRING TXTIP N.C. N.C. N.C. Fig. I-47: Pin Assignment of E1/T1 QuadroM-E1/T1; (SW Version 5.2.x)
  • Page 55 QuadroM-E1/T1 Manual I: Installation Guide Appendix: Pin Assignment of E1/T1 QIG-QUADRO-07-20 QuadroM-E1/T1; (SW Version 5.2.x)

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