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Epygi QXE1T1 Installation Manual

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Manual-I: Installation Guide for
QX Gateways
This manual is effective for all QX Gateways: QXE1T1, QXFXO4,
QXISDN4, and QXFXS24.
Please Note:
This document contains confidential and proprietary information owned by Epygi Technologies, LTD. Any copying, use or disclosure of
the document or the information contained herein without the written permission of Epygi Technologies, LTD. is strictly prohibited.
Copyright © 2003-2017 Epygi Technologies, LTD. All Rights Reserved.

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  • Page 1 QXISDN4, and QXFXS24. Please Note: This document contains confidential and proprietary information owned by Epygi Technologies, LTD. Any copying, use or disclosure of the document or the information contained herein without the written permission of Epygi Technologies, LTD. is strictly prohibited.
  • Page 2 This warranty shall not apply to defects caused by (i) failure to follow Epygi’s installation, operation or maintenance instructions; (ii) external power sources such as a power line, telephone line or connected equipment; (iii) products that have been serviced or modified by a party other than Epygi or an authorized Epygi service center;...
  • Page 3 Compliance with Laws You may not use the Epygi Materials for any illegal purpose or in any manner that violates applicable domestic or foreign law. You are responsible for compliance with all domestic and foreign laws governing Voice over Internet Protocol (VoIP) calls.
  • Page 4 Date Description Valid for Models Valid for FW 27-May-16 Initial Release QX Gateways 6.1.17 and higher QXFXO4, QXISDN4, 6.1.17 and higher QXE1T1 24-Mar-17 Updated QXFXS24 6.1.40 and higher QXE1T1, QXFXO4, 11-Dec-17 Updated QXISDN4 and 6.2.1 and higher QXFXS24 Revision 1.2...

  • Page 5: Table Of Contents

    10.2 Sharing Mode Configuration on the QX Gateway ............30 Configuring QXFXS24 with QX IP PBXs ............32 Registering on Epygi’s Support Portal ............33 Registering on Epygi’s SIP Server ..............35 Checking the Connections ................37 Pin Assignment of RJ21 ................39 Pin Assignment of E1/T1 ................

  • Page 6: About Installation Guide

    Manual-I: Installation Guide for QX Gateway 1 About Installation Guide This guide is intended for administrators who need to prepare for, install, configure and operate QX Gateways (herein QX). In this guide, we describe the configuration of QXs as well as references to other guides, manuals and complementary resources.

  • Page 7: Hardware Overview

    QXISDN4 has 4 ISDN ports, 1 Ethernet WAN and 1 Ethernet LAN ports.  QXE1T1 has 1 E1T1 port, 1 Ethernet WAN and 1 Ethernet LAN ports.  QXFXS24 has 24 phone ports (FXS), 1 Ethernet WAN and 1 Ethernet LAN ports.
  • Page 8 Line sockets to connect QXISDN4 to the PSTN net- work using ISDN service. These are Integrated Ser- vices Digital Network (ISDN) trunks. Line socket to connect QXE1T1 to the PSTN net- work using E1T1 trunk. RJ21 line socket to connect the FXS cables to ana- log phones.

  • Page 9: Qx Gateways Front Panel Leds

    Manual-I: Installation Guide for QX Gateway 3.2 QX Gateways Front Panel LEDs System Status LED Color State Description Busy GREEN Blinking: normal activity Blinking: an event occurred; details Info ORANGE specified in the System Event section of the Management interface Fault On: steady red, system unusable Table 1: Front Panel LEDs...

  • Page 10: Installing The Qx Gateways

    Network or the Internet. The QX gateway will process and regulate the voice traffic between these networks according to specified dial plan. Figure 7: Stand-alone gateway (QXFXO4, QXE1T1 or QXISDN4): Connection overview Figure 8: Stand-alone gateway (QXFXS24): Connection overview Revision 1.2...
  • Page 11 Manual-I: Installation Guide for QX Gateway Figure 9: Stand-alone gateway with Legacy PBX (QXFXS24): Connection overview Every device within an IP network requires a unique IP address to identify itself. Since the QX gateway, used as a stand-alone gateway, connects to both the LAN (Admin PC) and the WAN (Private Data Network or Internet), it has to be part of both networks, and must have two IP addresses: one for the WAN side and one for the LAN side.
  • Page 12 Manual-I: Installation Guide for QX Gateway Figure 10: QX gateway (QXFXO4, QXE1T1 or QXISDN4) in shared mode: Connection overview Figure 11: QXFXS24 in shared mode: Connection overview Revision 1.2...

  • Page 13: Connecting The Hardware

    Manual-I: Installation Guide for QX Gateway 4.2 Connecting the Hardware Verify the product package contents are complete. Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box. Connect the Ethernet port on your PC via a straight CAT 5 cable with an RJ45 connector to the LAN socket of the QX.

  • Page 14: Logging In To Qx Gateway

    Manual-I: Installation Guide for QX Gateway 5.1 Logging in to QX Gateway Start a browser (Google Chrome, Opera, Mozilla Firefox, etc.) on a PC connected to the QX. Since Firewall is disabled on the QX by default, you may connect the Web GUI either from WAN or LAN side of the QX.

  • Page 15: Basic Setup - System (Lan)

    Manual-I: Installation Guide for QX Gateway 5.2 Basic Setup - System (LAN) Navigate to the Setup Basic Setup System (LAN). The System Configuration Wizard defines the QX's LAN set-   tings and specifies regional configuration. The System Configuration Wizard must be run upon QX first startup. Some sections in this wizard may be skipped and left default for the basic configuration.
  • Page 16 Manual-I: Installation Guide for QX Gateway Figure 15: DHCP Settings for the LAN Interface section Regional Settings and Preferences If your QX is located outside of the United States, it is important to properly configure your line connections to the PSTN in your location. Figure 16: Regional Settings and Preferences section Proper configuration of the Regional Settings is important for the functionality of the voice subsystem.

  • Page 17: Internet (Wan)

    Manual-I: Installation Guide for QX Gateway Summary Page  Finish the wizard and click "OK" to apply the changes made in any section of the wizard. You must con- firm the settings within 20 minutes. Otherwise the device will return back to the previous configuration and reboot.
  • Page 18 Manual-I: Installation Guide for QX Gateway Figure 17: Uplink Configuration section PPPoE  Keep Connection Alive – keeps the connection alive by sending control packets for the link state verifica- tion.  Authentication Settings – insert the authentication parameters (Username and Password) to register on the ISP server.
  • Page 19 Manual-I: Installation Guide for QX Gateway  IP Address Assignment – select the IP Address assignment type for the PPPoE interface: Obtain an IP Address automatically – with this option QX will get an IP address dynamically.  Use the following IP Address – set the IP address manually. ...
  • Page 20 Manual-I: Installation Guide for QX Gateway DNS Settings Figure 19: DNS Settings section  Obtain DNS Server Address automatically – automatically configures the assignment of the name server address from the provider party.  Use the following DNS Server Address – is used to manually assign a name server as follows: Preferred DNS –...

  • Page 21: Ip Lines Configuration

    Manual-I: Installation Guide for QX Gateway 6 IP Lines Configuration The IP Lines page is available on the QXFXO4 and QXE1T1 GWs and used to configure the IP lines to connect IP phones to QX to support the Hosted PBX Survivability.

  • Page 22: Hosted Pbx Survivability Feature On Qx

    Hosted PBX, but cannot make calls due to loss of the broadband connection. Using QXE1T1 and QXFXO4 gateways with HS allow IP phones to work, even when the broadband link or Hosted PBX are down. Users can also use the HS feature to provide access to remote phones in a branch office.
  • Page 23 Manual-I: Installation Guide for QX Gateway Vendor Model SW/FW Version Aastra 6757iCT(57iCT) 3.3.1.2256–SIP Aastra 9480iCT(35iCT) 3.3.1.2256–SIP Grandstream GXP1100 1.0.8.6 Grandstream GXP1105 1.0.8.6 Grandstream GXP1160 1.0.8.6 Grandstream GXP1165 1.0.8.6 Grandstream GXP1400 1.0.8.6 Grandstream GXP1405 1.0.8.6 Grandstream GXP1450 1.0.8.6 Grandstream GXP1610 1.0.2.27 Grandstream GXP1620/GXP1625 1.0.2.27...
  • Page 24 Manual-I: Installation Guide for QX Gateway Vendor Model SW/FW Version Polycom VVX 1500 3.3.5.0247 Polycom VVX 300/310 4.1.7.1210 Polycom VVX 400/410 4.1.7.1210 Polycom VVX 500 4.1.7.1210 Polycom VVX 600 4.1.7.1210 Yealink CP860 37.80.0.30 Yealink SIP-T19P 31.72.0.1 Yealink SIP-T19P E2 53.80.0.130 Yealink SIP-T20P 9.72.0.1...

  • Page 25: Configuring Extensions

    Leave Current Length – keep the current length of QX extensions unchanged. By default, the extension’s length is 3 on the QXFXO4, QXE1T1 and is 2 on QXISDN4 and QXFXS24. In front of this selection, the actual configured length of extensions is displayed.

  • Page 26: Configuring Nat Traversal

    Manual-I: Installation Guide for QX Gateway Figure 23: Extensions Management – Add Entry page Two types of user extensions, active and inactive, can be created on the QX.  Active extensions are those that are attached to a line, can place and receive calls and use available te- lephony services.

  • Page 27: Changing Admin Password

    NAT router into the Mapped Host field. For Mapped RTP/RTCP Port Range, enter the router's corre- sponding port range. Click Save to apply changes. The QX will activate the settings and register the extensions on the SIP Server (e.g. sip.epygi.com) after a few minutes. You can verify the settings from the Status System Status SIP Registration page.
  • Page 28 Manual-I: Installation Guide for QX Gateway To change the Phone Access Password: Click the checkbox next to the admin entry in the table and click Change Password. The Change Password page appears for selected user. Select Phone Access Password tab. Insert a new password and then re-enter it to confirm.

  • Page 29: Configuring Qx Gateways With Qx Ip Pbxs In Sharing Mode

    Integration for QX Gateways with QX IP PBX is done automatically. You can add multiple gateways of different models to the QX IP PBX, which recognizes each gateway automatically. Epygi QX Gateways configured with QX IP PBXs in the shared mode provide an advanced possibility for QX IP PBX users to use not only the onboard, but also the available shared PSTN lines/trunks.

  • Page 30: Sharing Mode Configuration On The Qx Gateway

    Manual-I: Installation Guide for QX Gateway Figure 26: Shared PSTN Gateways table on QX200 The following functional button are available:  Disconnect – is used to disconnect the slave device from the PBX. TIP: The slave device will not be re- connected automatically.
  • Page 31 Manual-I: Installation Guide for QX Gateway Click Connect to connect the device with the master and start sharing the onboard lines(trunks) with master device. After the slave-master connection successfully established, appropriate routing rules will be created on the Call Routing Table for both devices (slave and master) to support PSTN line sharing. Figure 28: PSTN Lines Sharing page on the Slave QXISDN4 After successful registration, go to the Interfaces FXO, Interfaces...

  • Page 32: Configuring Qxfxs24 With Qx Ip Pbxs

    FXS expansion device. The QXFXS24 can be configured with Epygi QX IP PBXs (herein QX) as a FXS expansion device. This is the pri- mary configuration for QXFXS24 allowing to use the cheaper analog phones for the most of QX IP PBX teleph- ony features and services that are designed and applicable for IP phones.

  • Page 33: Registering On Epygi's Support Portal

    It is recommended that you register your QX on the Epygi Technical Support Center. Registration with a QX valid serial number will give you access to the Epygi Support Portal to download the QX new firmware, manuals and other supplementary information. The Epygi Support Portal allows to submit requests concerning technical...
  • Page 34 Manual-I: Installation Guide for QX Gateway Figure 32: Account Registration form Revision 1.2...

  • Page 35: Registering On Epygi's Sip Server

    13 Registering on Epygi’s SIP Server Epygi maintains a SIP Server that can be used to call between QX devices. If SIP is enabled on QX, you can make phone calls to other people owning such devices over the Internet (or local network). Calls to subscribed SIP addresses on our server can be made by anyone! You do not need to register with us to call one of our registered customers.
  • Page 36 Manual-I: Installation Guide for QX Gateway Figure 34: Customer Login page Add new extension leads you to Add Record window where you can enter the user information for registering a new extension on SIP Server. The Extension Number is the eight-digit SIP number assigned to your extension. The first five are fixed by the SIP Server and cannot be changed and the last three are user defined.

  • Page 37: Checking The Connections

    Manual-I: Installation Guide for QX Gateway Figure 36: My extension page This table shows unreg. in the Status column. This entry will change to reg. when the required settings in the QX are complete and the QX extension successfully registers on the SIP Server. 14 Checking the Connections If the system doesn’t seem to be working properly, even when all the cables are connected properly, it may be helpful to Start Network Diagnostics: the WAN link, IP configuration, gateway, DNS server, and STUN-NAT will...
  • Page 38 NAT traversal manually as explained in the Configuring NAT Traversal section. If you are unable to resolve your problems, address to Epygi Technical Support. Please also provide the system logs to determine the problem that has occurred on your QX. Revision 1.2...

  • Page 39: Pin Assignment Of Rj21

    Manual-I: Installation Guide for QX Gateway 15 Pin Assignment of RJ21 QXFXS 24 additional analog lines connections can be done using the distribution panel or multi-cable (RJ21 - RJ11). Wires are presented in the table below: Color Pin (Tip) Pin (Ring) Color FXS Port White/Blue...

  • Page 40: Qxe1T1 Part 68 Certification

    If you experience trouble with this product [US: HX7DFNANHX70201], warranty information and repair service can be facilitated through our office at: U.S. Agent Company name: Epygi Technologies, Ltd.  Address: 2233 Lee Road Suite 201 Winter Park, Florida 32789, USA ...

  • Page 41: References

     System Capacity of QX Gateways  Licensable Features on QX IP PBXs  Language Packs Overview for Epygi QX Line  Call Detail Records on the QX IP PBXs  Firmware Update Service on Epygi QX Line Find the above listed documents on Epygi Support Portal.

  • Page 42: Appendix: Software License Agreement

    SOFTWARE. License. Epygi Technologies, LTD. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro or QX Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 43 If you have any questions about this Agreement, please write to Epygi at 2233 Lee Road Suite 201 Winter Park, Florida 32789 or call Epygi at (972) 692-1166.

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