Epygi QuadroFXO Administrator's Manual
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Epygi QuadroFXO Administrator's Manual

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QuadroFXO Manual II: Administrator's Guide
Edition 1
SW Release 5.1.13 and higher, June 2009
QuadroFXO; SW Version 5.1.x

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Summary of Contents for Epygi QuadroFXO

  • Page 1 QuadroFXO Manual II: Administrator's Guide Edition 1 SW Release 5.1.13 and higher, June 2009 QuadroFXO; SW Version 5.1.x...

  • Page 2: Table Of Contents

    QuadroFXO Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Quadro. Manual II: Administrator's Guide About this Administrator's Guide.....................4 Quadro’s Graphical Interface ....................5 Administrator’s Main Page ......................5 Recurrent Buttons .......................... 6 Recurrent Functional Buttons......................
  • Page 3 QuadroFXO Manual II: Administrator's Guide Voice Mail Common Settings ...........................67 Dial Plan Settings............................67 System Hold Music Settings ..........................67 RTP Streaming Channels..........................68 Internet Uplink Menu ........................69 PPP/ PPTP Settings............................69 Advanced PPP Settings ..........................69 VPN Configuration............................70 Dynamic DNS Settings ...........................75 Firewall and NAT............................76 Advanced Firewall Settings ..........................76...

  • Page 4: Manual Ii: Administrator's Guide

    QuadroFXO and configure the phone extensions with the Epygi SIP Server. After successfully configuring the QuadroFXO, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the Internet from devices connected to the LAN.

  • Page 5: Quadro's Graphical Interface

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Quadro’s Graphical Interface Administrator’s Main Page When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. Here the administrator may access the following settings and perform the actions: Fig.

  • Page 6: Recurrent Buttons

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Recurrent Buttons Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons. Button Description Button Description This button leads back to the previous This button returns you to the page you were page of a fixed sequence of pages (used previously on.

  • Page 7: Administrator's Menus

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration settings to make Quadro operational in its LAN.

  • Page 8: Internet Configuration Wizard

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Regional Settings and Preferences are used to select settings specific to the location of the Quadro. This is important for the functionality of the voice subsystem. The Regional Settings and Preferences page has two drop down lists to select the Location (country) and a corresponding Timezone.
  • Page 9 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Uplink Configuration page allows you to select the Quadro‘s WAN interface connection type and its bandwidth settings. These settings will make Quadro available to the external network. Depending on the Uplink Interface Protocol selection, the page following the Uplink Configuration page is different.

  • Page 10: Status

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The WAN IP Configuration page is only displayed if Ethernet or PPTP has been selected to be the uplink protocol. It offers the following components: The Assign automatically via DHCP radio-button selection switches to automatic retrieval of the WAN IP address from a DHCP server at the ISP/uplink.

  • Page 11: Network Status

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Network Status The Network Status page includes the following information about Interfaces: Interface Name lists the Network interfaces available on the Quadro (LAN and WAN). IP Address lists the IP addresses corresponding to each network interface.

  • Page 12: Lines Status

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The area Receive Values provides the following: • Receive Bytes - number of received bytes. • Receive Packets - number of received Ethernet packets. • Receive Errors - number of received packets containing errors.

  • Page 13: Memory Status

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The FXO Channel Usage Statistics page consists of following components used to define the chart parameters: Trunk checkboxes are used to select the FXO line number(s) over which the FXO traffic chart will be built. At least one Trunk checkbox should be selected, otherwise error message appears.

  • Page 14: Hardware Status

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Hardware Status The Hardware Status table displays a list of the hardware devices present and currently available on the Quadro board. The hardware device version number and additional comments about its state are indicated here.
  • Page 15 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Add IP Static Route page offers the following components: Route To requires the IP address and subnet mask for the destination the IP packet should be forwarded to. Via IP Address requires the IP address of the subsequent router for IP packet forwarding to the specified destination.

  • Page 16: Configuration Management

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Enable and Disable functional buttons are used to activate or to deactivate the selected route(s). At least one route should be selected to use these functions, otherwise the error message “No record(s) selected” will appear.

  • Page 17: Legible Configuration Management

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Send Method manipulation radio buttons allow you to select the remote server type: TFTP or FTP. In case of FTP selection, the authentication username and the password need to be inserted. In case these fields are left empty, anonymous authentication will be used.

  • Page 18: Events

    Configuration file upload progress will be displayed in the area below. Attention: Uploading the legible configuration file will not work if the QuadroFXO is running in the slave mode, i.e. if it is sharing its FXO lines to some Quadro IP PBX (see settings on the PSTN Lines Sharing page).
  • Page 19 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The System Events table is the list of new and read system events. System events have corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
  • Page 20 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Numerous circumstances may cause a certain application on Quadro to flag an event. The Event Settings page lists all possible events on the Quadro and allows controlling notification (action) when an event takes place.

  • Page 21: Time/Date Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface To Assign an Action to the Event Select the checkbox of one or more events to assign an action to them. Press the Edit button. The Edit Event Settings page appears. Select an action type from the Action radio buttons to notify the administrator about the event.

  • Page 22: Sms Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Mail Sender Address text field requires the source address for the Quadro notification emails. The email address defined here should be an existing valid e-mail address registered on the selected SMTP server or it should have permission to use that particular SMTP server for e-mail transmission.

  • Page 23: Firmware Update

    Firmware Update This window allows updating the software of Quadro by installing new firmware (image). Users registered at Epygi will receive a notice when new firmware is available and will be able to download it from the Epygi Technical Support WEB page.

  • Page 24: Automatic Firmware Update

    The detailed instructions on the functionality of automatic firmware update as well as server configuration are described in the “Automatic Firmware Update” document which you can find at the Epygi Web support portal. This page consists of the following components: The Enable Automatically Firmware Update checkbox selection enables the automatic firmware update service on the Quadro.

  • Page 25: Networking Tools

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • Assign manually – this selection is used to manually configure the firmware server settings. The Server Name (the IP address or hostname), the Server Port and the Update Method should be defined.

  • Page 26: Snmp Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface SNMP Settings The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the exchange of management information between network devices and is used by network administrators to manage network performance, find and solve network problems, and plan for network growth.

  • Page 27: Diagnostics

    The Download system logs button is used to download all logs to the local PC as a *.tar archive file. These logs can then be used by the Epygi Technical Support Office to determine the problem that has occurred on your Quadro.

  • Page 28: Call Bandwidth Statistics

    Technical Support. The Download all Logs button is used to download all logs to the local PC as a *.tar archive file. These logs can then be used by the Epygi Technical Support Office to determine the problem that has occurred on your Quadro.

  • Page 29: Automatic Provisioning

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface In the View System Logs page you may view the generated logs on the Quadro. System logs are useful to determine any king of problems on the Quadro as well as to monitor the user’s access and the usage of it.

  • Page 30: Upload Language Pack

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Upload Language Pack Upload Language Pack page allows to upload a custom language for GUI and Voice Messages of the Quadro. The language of voice messages can be switched to the custom Language Pack...
  • Page 31 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Change Password page is used to change the user’s password. It offers the following components: The Old Password text field is only present when modifying the Administrator account password and requires the current password of the Administrator.

  • Page 32: Users Menu

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Users Menu F Fig. II-59: Telephone Users Menu in Plain Theme Fig. II-58: Telephone Users Menu in Dynamo Theme Extensions Management The Extensions Management page is used to create a variety of extensions and auto attendants on the Quadro. From this page, by clicking on the user extension, the Administrator can go to the extension settings pages.
  • Page 33 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Fig. II-61: Extensions Management page The following columns are present in the table: • Extension - lists user or attendant extensions on the Quadro. This number is used for internal PBX calls.

  • Page 34: User Extension Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface User Extension Settings General Settings This group requires extension‘s personal information and has the following components: Display Name is an optional parameter used to recognize the caller. Usually the display name appears on the called party’s phone display when a call is made or a voice mail is sent.
  • Page 35 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface specified for an extension, all SIP calls originating from that extension are made through that outbound proxy, i.e., all requests are sent to that outbound proxy, even those made by Speed Calling.
  • Page 36 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • Use External Voice Mail – enables the Voice Mail service for the corresponding extension and is used to define a remote Voice Mail Server as a location for the Voice Mails. In this case recorded voice mails will be collected on the remote server.

  • Page 37: Attendant Extension Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The same profile name can be used to create profiles for different extensions. This is useful if the profiles have a similar purpose but differ in certain user-specific settings, such as voice mail greeting, Zero-Out destination number, new voice mail notification options, and so on. Creating multiple profiles with the same name gives a wide flexibility to have different voice mail settings activated depending on which extension is called.
  • Page 38 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Call To text field requires the destination number dialed in the format depending on the selected Call Type. The wildcard is supported in this field. • ZeroOut – this group is used to configure call redirection service on the Auto Attendant. When a caller reaches the Auto Attendant, he may want to accelerate the automatic redirection feature instead of using Auto Attendant features.

  • Page 39: Extension Codecs

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • The Upload Scenario File indicates the file name used to upload a new scenario file. The uploaded file needs to be in EpygiXML format (the coding standard can be found at Epygi Technical Support) and is restricted to a 20KB file size.

  • Page 40: Upload Universal Extension Recordings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Extension Codecs page displays a list of Codecs with the state of the Out of Band DTMF and FAX Support features for Quadro extensions and the Auto Attendant. Please Note: Use caution when configuring Auto Attendant Codecs as they are used by virtual extensions for redirecting the incoming calls.

  • Page 41: Authorized Phones Database

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface An Upload functional link is present for each voice message recording that is not uploaded in the table and it is used to upload the custom system message. When a message is uploaded, the Upload functional link is replaced by Download and Remove functional links respectively.

  • Page 42: Call Back Services

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Please Note: Login Extension drop down list and Automatically Enter Call Relay Menu checkbox have no sense for Auto Attendant with custom scenario configured (see Attendant Extension Settings). The Description text field allows entering an optional comment.
  • Page 43 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface When the system accepts the settings, the corresponding entry will be logged to the Authorized Phones Database. The detected PSTN caller address must correspond to the one applied by the caller, the FXO line must be available on the Quadro, there must be network connectivity and the destination must be reachable.

  • Page 44: Telephony Menu

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Telephony Menu Fig. II-76: Telephony Menu in Dynamo Theme Fig. II-77: Telephony Menu in Plain Theme Call Statistics The Call Statistics page displays four tables. They provide information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, and statistics settings on the fourth page.
  • Page 45 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • The Send via Email radio button is used to send the call statistics files via email. The selection enables Email Address text field that requires the email address of the administrating person to receive the call statistics files.

  • Page 46: Rtp Statistics

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface To Enable/Disable the Statistics Enter the Call Statistics Settings page. Select or deselect the Enable Call Reporting checkbox to enable or disable statistics recording. If enabling the statistics, the maximum number of records to be stored in the statistics table should be selected from the corresponding drop down lists.

  • Page 47: Fax Statistics

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface In the first case, RTP statistics will be logged if remote extension or IP line user is calling locally to the Quadro’s extension or auto attendant. The Configure Call Quality Event Notification link leads to the Configure Call Quality Event Notification page where call quality control notification specifics can be configured.

  • Page 48: Rtp Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • High availability will apply SIP timers to shorten the call establishment, registration confirmation and registration failure procedures. This selection provides more firmness to the SIP connection but increases the network traffic on the Quadro.

  • Page 49: Nat Traversal Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface To Edit Codec Parameters Select the codec from the Codecs Table that is to be edited. Press the Edit button on the RTP Settings page. The Edit Entry page will appear in the browser window.
  • Page 50 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Selecting Use STUN will switch to automatic discovery of Mapped settings for the RTP UDP traffic over NAT. STUN settings are configured on the STUN Parameters page (see below). Selecting Use Manual NAT Traversal allows you to manually define the RTP/RTCP port ranges for the RTP traffic over NAT: •...

  • Page 51: Fxo Settings

    Exceptions are cases when Outgoing Calls Only is selected for Allowed Call Type, in this case N/A will be displayed in the Fig. II-94: FXO Settings page when QuadroFXO shares its FXO lines to the master IP PBX Route Incoming Calls To column.

  • Page 52: Pstn Lines Sharing

    PSTN Lines Sharing PSTN Lines Sharing page is used to configure QuadroFXO to act as an FXO expansion device for the remote Quadro IP PBX, i.e. to share its FXO lines to the master Quadro IP PBX. This provides Quadro IP PBX a possibility to call not only through local FXO lines but also through available shared FXO lines on the QuadroFXO.

  • Page 53: Gain Control

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Gain Control The Gain Control settings are used to define transmit and receive gains. For FXO lines: Transmit Gain defines the level of voice transmitted from Quadro to the PSTN network. Receive Gain defines the volume of voice received by Quadro from the PSTN network.
  • Page 54 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Tunnels to Slave Devices page consists of a table where slave devices are listed with the corresponding authentication parameters. Add functional button leads to the Add Entry page where a new slave device parameters needs to be provided.

  • Page 55: Call Routing

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Call Routing The Call Routing service simplifies the calling procedure for Quadro users, i.e., different types of calls (internal, SIP, PSTN or IP-PSTN) can be placed in the same way. SIP registration is not needed for extensions to make routing calls.
  • Page 56 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The pattern in the highest position of the rearranged list will be considered as the preferred one. The second and subsequent matching patterns will be used, if the destination refused the call due to the configured Fail Reason.
  • Page 57 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The second page of the Call Routing Wizard offers different components depending on the Call Type selected on the previous page. Use Extension Settings drop down list is applicable to SIP and IP-PSTN call types and allows you to select the extension (also Auto Attendant) on behalf of the call that will be placed.
  • Page 58 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • None - indicates that matching patterns should not be used regardless of the failover reason. • Failover Reason(s) - indicates possible failure reasons. Failure reasons vary depending on the call type selected on the previous page. If the call cannot be established due to selected Failure Reasons, the call routing table will be parsed for the next matching pattern and, if found, the call will be routed to the specified destination.
  • Page 59 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface • The Display Name text field allows you to replace an original caller’s ID with the custom display name for the corresponding routing rule. This field is optional and when it is left empty, an original caller ID will be displayed on the called destination’s phone, otherwise the name inserted here will appear on the phone.
  • Page 60 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The Call Routing – Local AAA Table - Add Entry page offers a group of manipulation radio buttons to select the type of authorization and the following other parameters: • Authentication by Caller ID – this selection is used to set the authentication based on the caller’s phone number (which...

  • Page 61: Allowed Characters And Wildcards

    Call Routing table. Used to indicate the full SIP address (example: 20233@sip.epygi.com). This pattern is mainly used to call back users registered on the SIP server different from the one where the called party is registered.

  • Page 62: Best Matching Algorithm

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface Best Matching Algorithm All calls through and within a Quadro are made according to call routing patterns that specify a destination based on a dialed number. When a user dials a number to make a call, the Quadro matches the dialed number against the existing patterns that are specified in the Call Routing table. If the dialed number matches only to a single pattern, this pattern will be used to set up a call.
  • Page 63 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface The list split into two subgroups ?2?1 123? [1-3]??? {100-150, asd, \*\?}1 1[1-3]3[0-8] 1231 123* {11-15}3* [1-3]* 12*31 *2*1 Step 2: The two groups of patterns are arranged separately from each other by the total number of matching digits inside and outside the braces/brackets in the descending order (Criterion 2).

  • Page 64: Voip Carrier Wizard

    Attention: The VoIP Carrier Wizard is not available when the QuadroFXO is in the slave mode, i.e. it shares its FXO lines to the Quadro IP PBXs. For each configured VoIP carrier, the wizard creates a specific IP-PSTN routing rule in the Call Routing table.
  • Page 65 QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface VoIP Carrier Wizard – Page 2 is used to define VoIP Carrier Settings. The page contains following components: 1. VoIP Carrier Common Settings The Account Name text field requires a username for authentication on the defined SIP server.

  • Page 66: Radius Client Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface RADIUS Client Settings RADIUS (Remote Authentication Dial In User Service) specifies the RADIUS protocol used for authentication, authorization and accounting, to differentiate, to secure and to account for the users. The RADIUS Server provides the option for a caller from/through Quadro to pass authentication and to be able to dial a specific number.

  • Page 67: Voice Mail Common Settings

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface 3. Accounting Settings The Username field is dedicated for accounting services only. It is used to insert an identification username for accounting purposes. When no username is specified in this field, the source username will be used for accounting.

  • Page 68: Rtp Streaming Channels

    QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface RTP Streaming Channels The RTP Streaming Channels page is used to configure channels where the broadcast RTP streams are transmitted. These channels may be then configured to be used as hold music (see Manual III – Extension User’s Guide) or any other type of music played to the caller.

  • Page 69: Internet Uplink Menu

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Internet Uplink Menu Fig. II-119: Internet Uplink menu in Plain theme Fig. II-118: Internet Uplink menu in Dynamo theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link, or any other type of uplink, to the ISP. A connection is needed to set up and make or receive calls through PPP over Ethernet.

  • Page 70: Vpn Configuration

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Disable CCP (Compression Control Protocol) negotiation - this option should only be selected if the peer system is not working properly. For example, if it is not accepting the requests from the PPPD (Point-to-Point Daemon) for CCP negotiation.
  • Page 71 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Please Note: A pair of keys will always be generated, a public one and a private one. The previously generated pair of keys will become invalid as well as all existing IPSec connections that use RSA keying.
  • Page 72 • IP address – example: 10.1.19.32. • Host name – example: vpn.epygi.com. This form requires additional resources to resolve the host name, therefore it is not recommended to use this format. • @FQDN – example: @vpn.epygi.com. This form is considered as a string, and is not being resolved.
  • Page 73 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Please Note: The Local ID and Remote ID values are mandatory for RSA selection and are optional for Shared Secret selection. However, it is recommended to define the Local ID and Remote ID values for multiple road-warrior connections.
  • Page 74 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus The PPTP/L2TP Connection Wizard consists of several pages and allows you to create a new PPTP or L2TP connection. The PPTP/L2TP Connection Wizard – Page 1 consists of the following components: Connection Name text field requires a connection identification name.

  • Page 75: Dynamic Dns Settings

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus The L2TP Server Configuration page is used to configure the L2TP server settings and provides the following input options: The L2TP Subnet text fields are used to enter the IP address range for the L2TP server and clients within the L2TP tunnel.

  • Page 76: Firewall And Nat

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus The easyDNS Partner text field is used for a special parameter required by the DynDNS provider easyDNS. Selecting the Create Custom HTTP GET Request radio button will switch to the custom settings of the DynDNS service. Normally, the DynDNS provider uses HTTP get requests to map dynamic IP addresses to host names.

  • Page 77: Filtering Rules

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Filtering Rules The Filtering Rules page allows you to configure the filters for incoming and outgoing traffic. To prevent inaccurate configuration, only one rule per service is allowed. The user may use IP groups to include several IP addresses for this rule.
  • Page 78 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus The page to add a rule for Incoming Traffic/Port Forwarding offers the following input options: Service includes a list of possible services to be configured. All user-defined services also will be displayed in this list.

  • Page 79: Service Pool

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Service Pool The Service Pool table is a list of all created services and their parameters. It is used to add new services with the appropriate settings (protocol type and port range). New services can be...
  • Page 80 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Add opens the Add Group page where a new group may be added. This page consists of the Group Name text field (requiring the group name) and the Group Description text field (requiring the optional group description), as well as standard Save and Back buttons to apply or abort changes.

  • Page 81: Ids Log

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus To Delete a Group Select the Manage IP Pool Groups link. The IP Pool Configuration page appears with the table of groups (if any). Check the one or more checkboxes of the corresponding groups that should be deleted from the groups table. Press Select all if all groups should be deleted.

  • Page 82: Network Menu

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Network Menu Fig. II-147: Network menu in Plain theme Fig. II-146: Network menu in Dynamo theme DNS Settings The DNS Settings page provides the option of setting up a name server for the Quadro. It offers the following...

  • Page 83: Dhcp Settings For The Lan Interface

    QuadroFXO Manual II: Administrator's Guide Administrator’s Menus Add functional link opens the page Add Host where a list of aliased can be defined for the certain device in the Quadro’s LAN. The page contains the following components: IP Address text fields require the IP address of the device in the Quadro’s LAN.
  • Page 84 QuadroFXO Manual II: Administrator's Guide Administrator’s Menus More options can be added from this page, as well as settings of the existing options can be modified. All options in the table on this page are then sent to the DHCP clients.

  • Page 85: Registration Form

    Logout This option is used to close the session between the user PC and Quadro and to leave the QuadroFXO Web Management or to enter the management with another login. By selecting the Logout button, the startup page will be displayed and the user needs to login again.

  • Page 86: Extension User's Menus

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Extension User's Menus When logging in as an extension user the page Extension Settings is displayed with the Main Page table as a startup. This page displays a list of available codecs for the corresponding extension, the list of other extensions on the Quadro, their Display names, the SIP registration username and line number (if attached), as well as the FXO lines state and the destination to route incoming calls.

  • Page 87: Voice Mailbox

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Voice Mailbox Quadro provides caller the possibility of leaving voice messages when called extension is busy or unavailable. A voice mail greeting message, and a voice signal indicating voice mail recording initiation, are played back to the caller.

  • Page 88: Voice Mail Settings

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Select All checks all existing entries in the table. Inverse Selection inverses the current selection (if no records are selected, clicking on inverse selection will check all records). To Play a Voice Mail Click on the speaker icon of the corresponding voice message.
  • Page 89 QuadroFXO Manual II: Administrator's Guide Extension User’s Menus When the Silent VM recording checkbox is selected, callers who have reached the extension's voice mail service will not hear an invitation to record a voice mail and the following beep sound. The voice mail recording will start without any additional notification.

  • Page 90: Group List

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus The Redirect Address text field requires the destination address where the caller should be automatically forwarded to if activating the ZeroOut feature. The Enable FAX Redirection checkbox is used to redirect the incoming FAX (facsimile) when the FAX tone is detected after Voice Mail has been activated.
  • Page 91 QuadroFXO Manual II: Administrator's Guide Extension User’s Menus The Address List for the Group page contains a table of addresses where new address may be added to the group and existing ones may be edited or deleted. The Add functional link moves to the Address List for the Group –...

  • Page 92: Your Extension

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Your Extension Fig.0-10 Your Extension menu in Dynamo theme Fig. III-11 Your Extension menu in Plain Theme Call Statistics The page Call Statistics allow collecting the call events and their parameters over the Quadro, i.e. incoming and outgoing calls reporting. It contains three tables and provides reports on successful, not successful and missed incoming and outgoing calls for the current extension only.

  • Page 93: Account Settings

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Account Settings The Account Settings page provides information on the extension display name, allows changing the user password, enabling user password protection for incoming/outgoing calls and downloading/uploading of a file with the user-defined voice greetings. All parameters listed on this page may be modified and submitted.

  • Page 94: Supplementary Services

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Supplementary Services Fig. III-15 Supplementary Services menu in Dynamo Theme Fig. III-16 Supplementary Services menu in Plain Theme Caller ID Based Services The Caller ID Based Services page provides a possibility to configure a set of telephony settings from the same page. Incoming and Outgoing Call Blocking Settings, Unconditional Call Forwarding and Call Hunting services are configurable from this page.

  • Page 95: Incoming Call Blocking

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus When clicking on the Address in the Caller ID Based Services table, the caller ID based services configuration pages for the corresponding extension will be displayed. The Caller ID Based Services for Address page consists of two frames.

  • Page 96: Outgoing Call Blocking

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus The Upload New Blocking Message File requires the name of the desired voice message file. The file needs to be in PCMU wave format, otherwise the system will prevent uploading it and the “Invalid audio file, or format is not supported”...

  • Page 97: Unconditional Call Forwarding

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus Add opens the Add Entry page to add called extensions (an attendant or a user extension). It has manipulation radio buttons to select the type of extension to be added to Call Hunting, and contains the following components: •...

  • Page 98: Logout

    QuadroFXO Manual II: Administrator's Guide Extension User’s Menus The extension number should be inserted in the Forward To text field for the PBX call type. The PSTN number length depends on the area code and phone number. Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when unconditional call forwarding on the corresponding extension from the certain caller takes place.

  • Page 99: Quadro's Feature Codes

    The following key combinations are available to navigate Exit Go to the top of the Go one level up in the through Voice Mail Services menus. Voice Mail Services oice Mail Services Tree Voice Mail Services Tree QuadroFXO; SW Version 5.1.x...

  • Page 100: Voice Mailbox

    The voice mail service is enabled on the destination; There is enough space in the voice mailbox of the destination; The duration of the forwarded/replied message is less than the maximum voice mail duration set up at the destination. QuadroFXO; SW Version 5.1.x...

  • Page 101: Personal Settings

    Calling to the extension’s Voice Mailbox Skip the greeting message (during the greeting message) and enter the called Skip the greeting message Calling to the Zero Out extension’s Voice Mailbox and record a Voice Mail destination (authentication required) QuadroFXO; SW Version 5.1.x...

  • Page 102: Quadro's Auto Attendant Services

    Call Relay As the Quadro Auto Attendant is registered at Epygi’s SIP server by default, it may be used as a kind of private switching center, if the Auto Attendant is routed to the particular telephone line (FXO, ISDN or E1/T1) as a “default user”.
  • Page 103 If administrator’s password has been inserted incorrectly for 3 times, no status changes will be applied to any of the routing record(s), even to those which have no authorization enabled. QuadroFXO; SW Version 5.1.x...

  • Page 104: Call Codes Available In Auto Attendant

    Using the Change the Forwarding Number option will change the first entry in the Unconditional Call Forwarding table with Auto call type to the inserted Forwarding Number. Any other entries with Auto call type, as well as with other call types will not be modified. QuadroFXO; SW Version 5.1.x...

  • Page 105: Appendix: System Default Values

    Login Event Settings Password Authentication Failure PPP Link Establishment PPP Link Brake NTP Server and Client – enabled, Time/Date Settings Predefined NTP Server - ntp1.epygi.com, Polling interval – 6. Mail Settings Disabled. SMS Settings Disabled. Automatic Firmware Update Disabled.
  • Page 106 NAT Traversal for SIP – Automatic SIP and RTP Parameters - Use STUN SIP TCP Port – 5060 STUN Parameters: Primary STUN Server - stun.epygi.com Primary STUN Port – 3478 NAT Traversal Settings Secondary STUN Server – undefined Secondary STUN Port - undefined...

  • Page 107: Extension Settings

    Voice Mail Settings Play Voice Mail help – enabled, Automatically play messages - enabled, Send mails count information message – disabled, Send date/time information message – enabled, Send beep at the end of message – enabled, QuadroFXO; SW Version 5.1.x...
  • Page 108 User Password Protection – disabled both for incoming and outgoing calls, Custom Voice Messages – default. No entries in the table. Caller ID Based Services For Any Callers – all services are disabled, Blocking Voice Messages – default. QuadroFXO; SW Version 5.1.x...

  • Page 109: Appendix: Software License Agreement

    • License. Epygi Technologies, Ltd. (the "Licensor"), hereby grants to you a non-exclusive right to use the Quadro Operational Software program, the documentation for the software and such revisions for the software and documentation as the Licensor may make available to you from time to time (collectively, the "Licensed Materials").
  • Page 110 If you have any questions about this Agreement, please write to Epygi at 6900 North Dallas Parkway, Suite 850, Plano, Texas 75024 or call Epygi at 972.692.1166.

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