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Cisco 9971 User Manual

Cisco 9971 User Manual

Wtt cloud voice s service remote extension s (video)
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Cloud Voice S S Service
Remote Extension S (Video)
Cisco 9971 IP Phone User Guide
(Version 2.0)
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Summary of Contents for Cisco 9971

  • Page 1 Cloud Voice S S Service Remote Extension S (Video) Cisco 9971 IP Phone User Guide (Version 2.0)

  • Page 2: Table Of Contents

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Table of Content Phone Set Features and Functions ..............3 Operation for IP Phone 9971 ................3 Location of Control ................... 4 Quick Installation Procedures ................7 Preference Setup ....................10 Adjust Brightness ...................

  • Page 3: Phone Set Features And Functions

    Camera pin holes (for Cisco Unified Video Camera) Secure Digital I/O (SDIO) slot (not used for this release) Notes: IP Phone 9971 cannot function properly when there is a failure in power supply. Version 2.0 © WTT HK Limited 2017...

  • Page 4: Location Of Control

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Location of Control Item Description Phone screen Shows information about your phone, including directory number, call information (for example caller ID, icons for an active call or call on hold) and available softkeys.
  • Page 5 Remote Extension S (Video) – Cisco 9971 IP Phone User Guide displays the call details or the participants of a conference call. If the call is not yet connected, pressing this button ends the call. • Pulsing green —Held call. Pressing this button resumes the held call.
  • Page 6 Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Applications button Opens/closes the Applications menu. Depending on how your system administrator sets up the phone, use it to access applications such as call history, preferences, and phone information.

  • Page 7: Quick Installation Procedures

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Quick Installation Procedures Remote Extension offers an IP Phone for you to setting up in non-coverage remote offices or homes. You can enjoy the voice service same as the office such as the extension dialing.
  • Page 8 With your phone idle, slide the camera’s USB connector into the phone’s USB port (back of phone display). After the phone confirms installation. Note: IP Phone 9971 cannot be functioned when there is a failure in power supply Version 2.0 © WTT HK Limited 2017...
  • Page 9 Remote Extension S (Video) – Cisco 9971 IP Phone User Guide C. VPN Setup 1. Press the Application button 2. Select the VPN application 3. Turn on the VPN 4. Enter your User ID (cv + your Cloud Voice S Number, e.g. your Cloud Voice S Number is 31234567, your User ID is cv31234567) 5.

  • Page 10: Preference Setup

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Preference Setup Adjust Brightness As the display of IP Phone may be affected by the lighting of office environment, you can adjust the brightness in order to have best performance on the display accordingly.

  • Page 11: Adjust Wallpaper

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 4. Press the Play soft key to play a sample. 5. Press the Set soft key to select the ringtone. 6. Press the Apply soft key to confirm your selection, or press the Cancel soft key to go back to the Ringtone screen.

  • Page 12: Basic Features

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Basic Features Placing a Call There are 4 options for placing a new call: 1. When using the handset, lift the handset and dial the number. 2. To make a new call on the current line, press the NewCall soft key and dial the number.

  • Page 13: Muting A Call

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Muting a Call 1. Press the Mute button. 2. To disengage mute, press the Mute again. Note: If you are using mute along with the speakerphone, lifting the handset will...

  • Page 14: Transferring A Call To Another Party

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Transferring a Call to another Party During the call conversation (not ‘On-hold’ mode), if you wish to transfer your call conversation to another party, you can: 1. Press the Transfer button 2.

  • Page 15: Setting Up Call Forwarding From Your Mobile

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 5.5.2 Setting up Call Forwarding from your mobile 1. Dial 2112 1113 to access Remote Call Forwarding hotline. 2. Follow the voice prompts and select the language by pressing ‘1’ for Cantonese/ ‘2’...

  • Page 16: Call Pickup

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 1. During an active call conversation, press the Conference button 2. Enter 8-digits local number / 4-digits extension number of the other invited party. 3. Press the Call soft key and wait for the invited party to answer.
  • Page 17 Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Version 2.0 © WTT HK Limited 2017...

  • Page 18: Voicemail Service

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide VoiceMail Service Activating VoiceMail 5.8.1 Activating VoiceMail on your IP Phone 1. Press the Message button on your IP Phone 2. Enter your VoiceMail PIN followed by “#” 3. Follow the voice instructions to change the VoiceMail PIN to activate the VoiceMail service.

  • Page 19: 5.10 Remote Access To Voicemail

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 5.10 Remote Access to VoiceMail 1. Dial the access number 2112-2345. [Please dial (852) 2112-2345 when you are accessing VoiceMail service from overseas.] 2. A welcome greeting message will be announced and please select the language by pressing ‘1’...

  • Page 20: 5.12 Visual Voicemail

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide 5.12 Visual VoiceMail By using Visual VoiceMail service, your voicemail messages will be displayed in your IP phone so that you can prioritize which messages to listen first. 1. Press the Message button and select Visual Voicemail.

  • Page 21: Using Phone Log

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Using Phone Log If your phone display indicates that you have missed calls, you can use the Missed Call option on the Directory menu to view your call history and to call back the person that you have missed.

  • Page 22: Password Management

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Password Management Change The Cloud Voice S Password 1. Visit WTT Cloud Voice S User Portal at https://adp.wtt-cloudvoice.com/pc/en/index.jsp 2. Enter your Cloud Voice S Number and Password 3. Click Login 4.

  • Page 23: Change The Ip Phone Pin

    Remote Extension S (Video) – Cisco 9971 IP Phone User Guide Change The IP Phone PIN 1. Visit WTT Cloud Voice S User Portal at https://adp.wtt-cloudvoice.com/pc/en/index.jsp 2. Enter your Cloud Voice S Number and Cloud Voice S Password 3. Click Login 4.

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