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Troubleshooting the
PC700 Series Clock
If the clock doesn't communicate with the PayClock Online, try these
suggestions:
General Troubleshooting
•
Make sure that all connections are secure and the cable is
intact or the wireless access point is connected.
•
Make sure that the network cable is securely connected to
the Ethernet port on the clock.
•
Make sure the wireless access point is working.
•
Make sure that the clock's power supply is securely
connected to an electrical outlet.
•
Make sure that the power supply is securely connected to
the clock and the unit is powered up.
PC700 Series Troubleshooting
If after going through each item above you are the clock is still not
communicating with PayClock Online, have the network
administrator or IT person make sure there aren't any issues with the
network.
Issue
The terminal isn't connecting to
PayClock Online.
30 • Troubleshooting the PC700 Series Clock
Resolution
If your terminal isn't connecting
to PayClock Online, use the Test
Connection button. See
Appendix A for details.
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