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LED TV
Installation manual
Thank you for purchasing Samsung
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Table of Contents

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   Summary of Contents for Samsung HG55AF690U

  • Page 1 LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at www.samsung.com/register Model Serial No.
  • Page 2: Operational Modes

    SBB/STB. If the TV is in ONLINE mode, it stops receiving IR(Samsung remote) commands and acts according to interface protocol. Stand-Alone: If SBB/STB is not identified, the TV should be switched to STAND-ALONE mode with restricted operation.
  • Page 3: Table Of Contents

    Contents • Accessories ..................................4 • Assembling the swivel ..............................5 • Installing the LED TV Stand ............................6 • Viewing the Connection Panel........................... 9 • Supported Resolutions for each of UHD Input Signals ..................11 • Display Resolution ............................... 12 •...
  • Page 4: Accessories

    Accessories ✎ Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. ✎ The items’ colour and shapes may vary depending on the model. • Remote Control & Batteries (AAA x 2) •...
  • Page 5: Assembling The Swivel

    Assembling the swivel ] WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
  • Page 6: Installing The Led Tv Stand

    Installing the LED TV Stand The 32” and larger LED TVs have swivel stands. You can set these stands so that the TVs swivel 20 degrees left and right or 90 degrees left and right. Stand Components When installing the stand, use the provided components and parts. 50"~55"...
  • Page 7 65" BN96-32380B (4EA: M4 x L14) UAE Only BN96-32380C (4EA: M4 x L14) BN96-27704A (4EA: M4 x L12) UAE Only BN96-27704D (4EA: M4 x L12) Stand Guide Stand Screws (M4 x L14) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down.
  • Page 8 Hotel Mount Kit ¦ Short Bolt (2EA) Long Bolt (2EA) Washer (2EA) Nut (2EA) [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment center as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc. with the Hotel Mount Kit as described in these instructions.
  • Page 9: Viewing The Connection Panel

    Viewing the Connection Panel ✎ Whenever you connect an external device to your TV, make sure that power on the unit is turned off. ✎ When connecting an external device, match the colour of the connection terminal to the cable. USB (5V 0.5A), USB (HDD 1.0A)/CLONING...
  • Page 10 This port is an RJP (Remote Jack Pack) communication port that enables connecting different devices to additional modules to improve device use and convenience. HEADPHONE JACK Headphones may be connected to the headphone jack on your TV. While the headphones are connected, the sound from the built-in speakers is disabled.
  • Page 11: Supported Resolutions For Each Of Uhd Input Signals

    Supported Resolutions for each of UHD Input Signals • Resolution: 3840 x 2160p, 4096 x 2160p ✎ An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. If HDMI UHD Color is set to Off Frame rate (fps) YCbCr 4:4:4...
  • Page 12: Display Resolution

    Display Resolution You can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. After connecting a computer to the TV, set the screen resolution for the TV on the computer. The optimal resolution is 3840 x 2160 @ 60 Hz.
  • Page 13 Display Horizontal frequency Vertical frequency Clock frequency Polarity (horizontal / Mode Resolution format (KHz) (Hz) (MHz) vertical) - / - 720(1440) x 576i 50 Hz 15.625 50.000 27.000 720(1440) x 480i 60 Hz 15.734 59.940 27.000 - / - 31.250 50.000 27.000 - / -...
  • Page 14: Tv Controller

    TV Controller TV Controller is a multi directional button that helps navigate without using the remote control. ✎ Some functions which require a PIN code may not be available. ✎ The product colour and shape may vary, depending on the model. ✎...
  • Page 15: Viewing The Remote Control

    Viewing the Remote Control ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons. Turns the TV on and off. Display and select available video sources. Have direct access to channels. Alternately selects Teletext, Double Electronic Programme Guide (EPG) or Mix.
  • Page 16 Installing batteries (Battery size: AAA) ✎ NOTE • Use the remote control within 7m of the TV. • Bright light may affect the performance of the remote control. Avoid using nearby special fluorescent light or neon signs. • The colour and shape may vary depending on the model. •...
  • Page 17: Connecting The Tv With Sbb

    Connecting the TV with SBB TV Rear Panel ETH MODEM Data Cable ✎ The rear panel may differ depending on the model. 1. Connect the DATA jack of the TV to the [ETH MODEM] jack of the STB (SBB) with the Data cable. ✎...
  • Page 18: Connecting The Bathroom Speakers

    Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) ¦ TV Rear Panel Speaker VOL+ Volume Control Box VOL- ✎ The rear panel may differ depending on the model. 1.
  • Page 19 Audio Loop In ¦ An additional Headphone Box can be installed on a bed or business desk for added convenience. The installation procedures are given below. • Detailed Drawing of the Headphone Box. TV Rear Panel HEADPHON BOX Headphone Box ✎...
  • Page 20: Connecting The Mediahub Hd

    Connecting the MediaHub HD Output to any external source connected to MediaHub HD on the hotel desk. MediaHub HD Rear TV Rear Panel HDMI RS/232 2 HDMI cable 1 RS-232 Data Cable ✎ The rear panel may differ depending on the model. 1.
  • Page 21: Connecting The Rjp (remote Jack Pack)

    4. Connect the port of the TV and the RS/232 port of the RJP. ✎ The RJP (Remote Jack Pack) compatible with this Samsung TV is TeleAdapt TA-7610, TA-7650 (HD) and TA-7660 (HD Plus). • RJP (Remote Jack Pack): RJP stands for Remote Jack Pack. The RJP is a hardware module that has different Audio Video inputs (A/V, Audio, PC and HDMI) and corresponding outputs.
  • Page 22 • The RJP can be returned to the factory default settings by pressing the A/V and HDMI buttons simultaneously for 10 seconds. All LEDs blink 5 times to acknowledge that this has been finished. • The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room. The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart.
  • Page 23: Setting The Hotel Option Data

    • Standalone mode: TV works alone, without an SI STB or SBB. • Interactive mode: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo...
  • Page 24 Hotel TV Function Description Category Item Gives you direct, immediate access to some of the Channel menu functions on the user Channel Channel Setup menu such as Auto Program, Antenna selection, etc. The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: •...
  • Page 25 Hotel TV Function Description Category Item Picture Menu Lock Enable or disable the Picture Menu. • ON: The Main Menu is displayed. Menu Display • OFF: The Main Menu is not displayed. • OFF: Broadcasting submenu is disable for guest. Channel Menu Display •...
  • Page 26 Hotel TV Function Description Category Item Lets you set the priority of the 7610 RJP AV jack. You can choose 1, 2, with 1 being the highest and 2 the lowest. The TV automatically displays the source with the higher priority. For example, lets say AV is set to 1 and HDMI is set to 2.
  • Page 27 Hotel TV Function Description Category Item Determines the SubAmp operation mode. • 0: Turns the SubAmp function off (PWM off). • 1: Determines the Sub volume according to the main volume control. SubAmp Mode Bathroom • That is, the sub volume is determined according to the Power On Volume, the Min Volume, Speaker and the Max •...
  • Page 28 Hotel TV Function Description Category Item If this item is entered into, network setup menu is displayed. The network setup menu is used for setting network like access internet. Soft AP: Using this function, you can connect the TV on your mobile devices. Set the options for connection of Wi-Fi device.
  • Page 29 Hotel TV Function Description Category Item Disable entry to Hotel menu. Factory Lock • ON: The password is needed before entering factory menu. • OFF: disable this feature. Enable/disable Password Popup. If this option is set to OFF, the TV will not display the password Password Popup input popup window when entering the Factory menu.
  • Page 30 Lets you upgrade the TV SW with a USB memory stick. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on.
  • Page 31 Hotel TV Function Description Category Item You can turn on or off the REACH RF Mode. When set to On, the TV can operate with the REACH REACH RF Mode Server (Modulator) through the RF channel (DTV cable). You can turn on or off the REACH IP Mode. When set to On, the TV can operate with the REACH REACH IP Mode IP Server through the IP network.
  • Page 32 Hotel TV Function Description Category Item You can turn on or off the HMS Mode. When set to On, the TV can operate with the HMS Server HMS Mode through the IP network. HMS Server URL You can enter the HMS Server's address. (Example: http://192.168.1.2:8080) Setting When there is one TV per room, set to 'Master'.
  • Page 33 Welcome Message ¦ The welcome message is used to display custom messages on the TV every time TV is turned on by a Guest in Hotel room. ‒ Welcome message settings are found in the Hotel Option Menu. ‒ Welcome message should be ON in order to display the message on power-on. ‒...
  • Page 34 Hotel Logo ¦ The Hospitality Logo function displays the Hotel's picture image when the TV is initially powered on. ‒ Hospitality Logo settings are the Hospitality mode menus. ‒ The Logo Download and Logo Display Menu items are enabled when you turn the Hospitality Logo option on. ‒...
  • Page 35 USB Cloning ¦ USB Cloning is used to download user-configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV set and upload them to other TV sets. All the user-defined settings from the TV (Master Set) can be copied to the USB device. ✎...
  • Page 36 Hospitality Mode Default : Standalone Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / SI Vendor Otrum / Siemens / Amino / MDC / Enseo...
  • Page 37 Menu Item Sub Item Cloned or not Music Mode AV On / Off Music Mode Music Mode Comp. On / Off Music Mode Backlight On / Off Priority AV Priority HDMI Remote Jack Pack HDMI Option HDMI1 / HDMI2 / HDMI3 HDMI Music Mode On / Off USB Pop-up Screen...
  • Page 38 Ok / Failure Ok / Failure Self Diagnosis for CM ― System SW Update ― Sound Bar Out On / Off Contact Samsung ― Standby LED On / Off TV Reset ― Home Menu Display On / Off Home Menu Home Menu Editor ―...
  • Page 39 Setting Auto Initialize ¦ When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup). This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
  • Page 40 Menu Item Sound Output Sound Mode Balance Equalizer Sound HDMI Input Audio Format Expert Settings Digital Output Audio Format Audio Delay Sound Feedback Audio Options Preferred Language Digital Text (MHEG) Primary Teletext Language Broadcasting Expert Settings Teletext Language Primary Audio Language Secondary Teletext Settings Secondary Audio...
  • Page 41 Next Previous Next Previous Next Welcome to Samsung TV! Terr./Cable Signal Detected Scan Channels Select your language to start the on screen setup. Select each item and choose the correct setting. Then select Next to search for channels. Scanning for channels...
  • Page 42 ‒ If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. ‒ Before select country, refer to the country list information on the right. • Welcome to Samsung TV! OSD ‒ Initially highlighted: Welcome (English) ‒...
  • Page 43 Multi Code Remocon ¦ Multi Code Remocon is a special transmitter which is designed to control each TV with one remote. This is useful where there is more than one TV in a location, such as in a hospital. The set ID number is displayed in the source osd.
  • Page 44 Channel Bank Editor (Smovie TV Only) ¦ Channel Bank Editor edits channels, with 3 different Bank Options. Depending on the Bank card, there are specific channels Hotel customers can enjoy. Setting the Channel Bank Editor under Stand-alone Mode 1. Enter the Hotel Standalone menu by “MUTE →...
  • Page 45 5. Edit the channel bank like below example. a. BANK1 (Free channel): Select the channel that will be used when remote doesn’t have any card. b. BANK2 (Family Card - Green): Select the channel that will be used when remote has a GREEN CARD. c.
  • Page 46 Channel Editor ¦ Channel Editor edits channel number a and name. Use Channel Editor to sort the channels as user-desired channel numbers. Hospitality Mode Standalone System Manager SI Vendor Security Power On Channel System Menu OSD Home Menu Clock REACH Solution Music Mode H.Browser Solution Remote Jack Pack...
  • Page 47 Smovie On sequence Smovie TV used ( Air / Cable ) Mixed Channel Map On (Air and Cable both used) Only Air or Cable used Only Air or Cable used Step If the tv starts with Hotel P&P If P&P already done If the tv starts with Hotel P&P If P&P already done Do the P&P, except channel...
  • Page 48: Channel List

    Channel List You can view channel information, All, TV, Radio, Data/Other, Analogue or Favourites 1 - Favourites 5. ✎ When you press the CH.LIST button on the remote control, Channel List screen displays immediately. • All: Shows all currently available channels. •...
  • Page 49 How to use Schedule Viewing in Channel List (digital channels only) When you set the Schedule Viewing in Channel List, you can only set the programme in Programme View. 1. Press the CH.LIST button, then select a desired digital channel. 2.
  • Page 50 Using Option Menu t Set each channel using the menu options (Edit Favourites, Lock/Unlock, Delete, Deselect, Select All). 1. Press the TOOLS button in Channel List screen, then select the Edit Mode. A check box appears to the left of the channel.
  • Page 51 My Channel ¦ Determines the country and genre for the channels provided by the hotel, and if the user selects a country and genre, shows the corresponding channels. • You must select the country first, or you can not set a genre. •...
  • Page 52 Key Guide Button Action Nav. Help BLUE Returns to the screen. (Genre setup: Last Country & Genre) Keep Previous Select Selects an item. Select Ch. Up/Down Move the highlight by page. (No Guide) UP/DOWN Navigates the each country, genre list. (in a circular manner.) Move RIGHT Selects the highlighted item, and then move the highlight to Genre section.
  • Page 53 Highlight Interaction [Country Items] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. ✎ NOTE • Users can navigate the items in each country & genre list by pressing the up or down remote control keys. •...
  • Page 54 Highlight Interaction [Default Genre] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲...
  • Page 55 Mode Change Interaction 1 (1/2) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲...
  • Page 56 Mode Change Interaction 1 (2/2) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel Current status : All Country/Sports Country Genre ▲ All Country Austria News Info Genre Mode change to Austria/News. Belgium (Dutch) Radio Select...
  • Page 57 Mode Change Interaction 1 (1/2) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Current status : All Country/Sports Current status : All Country/Sports Country Genre Country Genre ▲...
  • Page 58 Power On Scenario [Last Memory] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. POWER Current Status : Austria / News Power Off • Current Genre Mode : All Country / Sports POWER My Channel Current status : All Country/Sports...
  • Page 59 Genre Editor: This configures the genres of each of the hotel TV channels. • This can be used through the Hotel Menu (Factory). • Supported genres include News, Radio, Entertainment, Sports and Hotel. • More than one genre can be selected for each channel at the same time. Country Editor (Channel Editor): This is the editor that configures the country for each of the hotel TV channels.
  • Page 60 Elements Name Description • When the user enters this screen, the currently selected default item is highlighted. • The Country Icon + Category Name are provided. (If the highlight is in the Main Frame, only the icon is displayed.) • Moving the highlight ‒...
  • Page 61 ✎ NOTE • This is a definition of the Tools menu in the Left Frame Category. • Only the Info item for each Register/Country is provided. Elements Category Tools menu Descriptions Registered Channels. The number of channels of each Registered, Country Information country.
  • Page 62 ✎ NOTE • This is the component for when there are no channels registered to the country category. Elements Description Description The message is displayed when the currently selected country does not contain any items. Main Frame [Channel Browser] English...
  • Page 63 Key Guide Button Action Nav. Help CH UP/DOWN Moves the page. Page Select Selects or enters the corresponding Channel Browser area. Select RETURN Returns to the previous step (Factory Mode). Return UP/DOWN Moves the highlight up or down. (No Guide) RIGHT Moves the highlight to the Channel Browser area.
  • Page 64 Channel Common Elements [+ Icon-method] Channel list representation rules Standard Item Construction • Check Box + Status Icon + Digital Channel Number + Channel Name Digital channels • Channel number representation format: ###-### (The channel number is represented by ‘-’ . ) ATSC •...
  • Page 65 Add to Countries / Edit Countries (1/2) • Channel Manager > Browser > Tools > Add to Countries Key Guide Button Action Nav. Help Select Selects the highlighted item. Select RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items.
  • Page 66 Elements Name Description • If there are no channels that have been registered to the country list in the selected channels, “Add to Countries” is displayed as the title. Add to Countries Window • A check box is displayed depending on whether the country that was selected when entering the screen is registered or not.
  • Page 67 Key Guide Button Action Nav. Help Select Selects the highlighted item. Select RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items. Move LEFT/RIGHT Moves the highlight. Move INFO TOOLS Closes the current window and displays the ‘Tools’ menu. (No Guide) EXIT Cancels and returns to the previous step (Factory Mode).
  • Page 68 Key Guide Button Action Nav. Help Select Applies the changes and closes the window. Select RETURN Cancels and returns to the previous screen (Tools). Return ▲/▼ Changes the channel number of the selected channel. Adjust Enters a digit. Number INFO TOOLS Closes the current window and displays the ‘Tools’...
  • Page 69 Edit the Channel Number [External Input] (3/3) • Channel Manager > Browser > Tools > Edit Channel Number Key Guide Button Action Nav. Help If a user presses the button, the channel number is initialized. Reset Select Applies the changes and closes the window. Select RETURN Cancels or returns to the previous screen (Tools).
  • Page 70 Elements Name Description • The channel number area. ‒ Both the numeric keys and the Up/Down keys are supported. ‒ If no value is allocated, as many ‘-’ are displayed as the number of digits. ▲ ▲ ▲ Channel Number Area →...
  • Page 71 Elements Name Description Channel Name Edit Window • The cursor and the character that are currently being entered are in the same colour as the highlight. Channel Name • When the maximum number of characters is reached, the cursor disappears. •...
  • Page 72 CH Banner [when a channel number is allocated to an external input] ✎ NOTE • The TV channel banner specifications are applied. • When there is an unsupported item or there is no corresponding information, the item values are not displayed. •...
  • Page 73 • Samsung Sound-Bars and Hospitality TV ‒ Use Samsung Sound-Bars and Hospitality TV that support the ARC feature with HDMI. If you connect a compatible Samsung Sound-Bar to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to theTV’s sound through the Sound-Bar.
  • Page 74 Security mode ¦ Design Specifications • This is to restrict some functions such as TTX and external source (HDMI, USB) input in specific facilities such as a correctional facility. • The Security menu is password-protected. Access to the Security menu is denied without the password. •...
  • Page 75: Installing The Wall Mount

    Contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
  • Page 76: Securing The Tv To The Wall

    Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration, depending on the manufacturer.
  • Page 77: Specifications

    Operating Humidity 10% to 80%, non-condensing Storage Temperature -20°C to 45°C (-4°F to 113°F) Storage Humidity 5% to 95%, non-condensing Model Name HG50AF690U HG55AF690U Display Resolution 3840 x 2160 3840 x 2160 Screen Size (Diagonal) 125 cm 138 cm Sound (Output)
  • Page 78: Dimensions

    109.80 61.84 55.65 65.44 71.16 6.32 22.65 HG55AF690U 124.26 121.16 68.24 55.65 71.84 77.53 6.32 22.65 HG65AF690U 146.35 143.05 80.54 67.62 84.45 92.34 6.46 35.51 Jack panel detail / Rear view ✎ Detailed dimensions can be checked at Displaysolutions.samsung.com. English...
  • Page 79 Base Stand detail • HG50AF690U / HG55AF690U (Unit: cm) 13.5 R0.95 R0.375 15.2 55.65 15.27 22.65 • HG65AF690U (Unit: cm) 13.5 R0.95 R0.375 15.2 67.62 23.32 35.51 ✎ NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV.
  • Page 80: Licence

    HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE;...
  • Page 81 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site SINGAPORE 1800-SAMSUNG(726-7864) www.samsung.com/sg/support AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support...

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