Troubleshooting Guide - Olympus DP21 Instructions Manual

4-3 Troubleshooting Guide

Under certain conditions, the performance of the camera may be adversely affected by factors other than defects. If
problems occur, please review the following list and take remedial action as needed. If you cannot solve the problem after
checking the entire list, please contact Olympus for assistance.
Problem
a) The hand switch buttons do not
work.
b) Pressing the EXPOSE button
cannot record an image.
c) The played image is not dis-
played on the monitor.
Cause
The system is OFF or in standby mode. Press the main switch of the control
The AC adapter is connected improp-
erly.
The hand switch is connected improp-
erly.
Data is being written in memory.
The USB memory is full.
The USB memory is connected im-
properly.
The LAN cable is connected improp-
erly (applicable only when the save
destination is a networked PC).
The save destination PC cannot be
accessed due to a network trouble, etc.
(applicable only when the save desti-
nation is a networked PC).
The save folder is protected by pass-
word (applicable only when the save
destination is a networked PC).
The camera operation is affected due
to a connected USB device or a prob-
lem in the network.
The system is OFF or in sleep mode.
The system is not in the PLAY mode.
The USB memory does not contain a
recording.
Remedy
box to ON.
Connect the AC adapter correctly to
the control box and plug the power
cord firmly into a power outlet.
Connect the USB cable correctly.
Release the EXPOSE button, wait for
more than 1 sec., and press the EX-
POSE button again.
Use another USB memory, erase un-
necessary images, or transfer image
data into a PC and then erase all im-
age files.
Insert all the way into the connector.
Connect the LAN cable correctly.
Contact the network administrator of
the save destination PC.
Connect the keyboard to the control
box and enter the password. Alterna-
tively, contact the network administra-
tor of the save destination PC.
Remove USB devices other than those
provided with the DP21, and also dis-
connect the LAN.
Press the main switch of the control
box to ON.
Press the MODE switch of the hand
switch to select the PLAY mode.
Check the number of remaining im-
age.
Common
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