Regency Fireplace Products Greenfire GFi350LNG-R Owners & Installation page 33

All maintenance must be carried out by a licensed qualified service person
IT IS CRITICAL THAT THIS APPLIANCE IS EARTHED AND THAT THE ACTIVE AND NEUTRAL ARE NOT REVERSED
Unit Operation
No gas to the pilot burner
Unit sparks, pilot ignites, spark continues for 25 seconds, even
after pilot flame is present
Unit sparks and pilot light ignites spark stops but main burner
does not ignite
Convection fan operates, but no ignition after approximately
30 seconds
Confirm spark is produced when heater is turned on
ABNORMAL OPERATION
If main burner does not light but pilot stays
on, shut down heater and contact your
dealer. If excessive carbon on logs or glass
contact your dealer for service.
Regency GFi350L Gas Fireplace Inbuilt
Action required
The pilot valve should open at the same time the ignition commence sparking. If there
is no gas to the pilot, turn unit off.
Connect manometer to inlet test point on the gas valve and check static pressure.
• If OK, turn unit on and check there is no significant drop in the pressure.
This can be caused by incorrect polarity.
• Check that wall socket to appliance has correct polarity.
• If an extension lead is fitted, check polarity of the lead.
• Check the polarity of the supply lead to the appliance.
NOTE: The above checks must be carried out by a qualified service person.
Check if convection fan is operating, if not, turn unit off and try again.
If convection fan operates pilot is established and main burner still does not ignite, shut
down unit and call qualified service person.
Ignition module is in lockout, reset module.
Turn on again.
Note: On initial light up, this may occur a number of times until any residual air is
purged from the gas line through the pilot system. It is essential the required
waiting time as stated in the manual is observed prior to attempting ignition.
The ignition electrode should spark at the same time the gas control solenoid valve opens.
At this point, the spark electrode will activate for up to 30 seconds.
A blue spark can be seen when the heater ignition process starts.
Ensure the spark is present between electrode and burner.
THE MAJOR CAUSE OF
OPERATING PROBLEMS WITH GAS
HEATERS IS IMPROPER
GAS PRESSURE
Such problems as changes in flame colour
or configuration, burner outages, intermittent
operations, changes in heat output, excessive
burner noise, are nearly always the result of
changes in gas pressure or improper gas
pressure at time of installation.
THE MOST IMPORTANT ITEM TO CHECK
DURING THE INSTALLATION AND THE
FIRST THING TO CHECK WHEN PROB-
LEMS OCCUR IS GAS PRESSURE.
maintenance
CHECK DATA PLATE FOR
CORRECT PRESSURE SETTINGS
INCORRECT INSTALLATION OR GAS
PRESSURE SETTINGS ARE NOT COV-
ERED BY WARRANTY, A SERVICE OR
CALLOUT FEE WILL BE CHARGED IN
THESE CIRCUMSTANCES
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