Troubleshooting Procedures; Fl--1 And Fl--2; None Of The Components Operate (E.g. Pump, Light); Pump Does Not Operate - Sundance Spas Hamilton Owner's Manual

14.0 Troubleshooting Procedures

In the event your Sundance Spas hot tub is not working the way it
should, please first review all the installation and operating instructions
in this manual and check for messages on the panel display. If you are
still not satisfied it is working properly, please follow the appropriate
troubleshooting instructions below.
Note: If any of the supply cords to accessories are damaged, they
must be replaced by authorized service personnel. Contact your
authorized Sundance Spas dealer or qualified service technician.
14.1

FL--1 and FL--2

To try an correct an FL--1 and FL--2 condition perform the following:
1. Turn power off!
2. Verify water level is above all jets but below lowest pillow. Add water
if necessary.
3. Check for clogged or dirty filter cartridge (Sec. 11.1, page 38).
4. Purge "air lock" from circulation pump intake by removing filter
cartridge. Hold your garden hose over the filter cartridge wall fitting
while using a rag as a seal around hose end. Ask a helper to turn
on water for 30 seconds, then turn off. Reinstall filter cartridge and
check hot tub (Sec. 11.1, page 38).
5. If the circulation pump is not running, turn power off at the main
breaker, then turn power back on.
6. If problem persists, contact your authorized Sundance Spas dealer.
14.2

None of the Components Operate (e.g. Pump, Light)

Check the following:
1. Is there power to the hot tub?
2. Is the household circuit breaker tripped?
3. Contact your authorized Sundance Spas dealer or qualified service
technician.
14.3

Pump Does Not Operate

Press the JETS 1 button. If no water movement is detected, make sure
power is going to the hot tub and check the water level. If this does not
solve the problem, contact your authorized Sundance Spas dealer or
qualified service technician. The main jets pump 1 operates but no water
flows to jets. Check the following:
1. Jets may all be closed. Verify all jets are in the open "on" position
(Sec. 9.9, page 28).
2. Pump may not be properly primed. This can happen after the hot
tub is drained and refilled. Press the JETS 1 button on the control
panel several times, never leaving the motor running for more than 5
to 10 seconds at a time. Turn power off and let the air out of hot tub
plumbing system by removing the filter cartridge (Sec. 11.1, page
38). Make certain you reinstall the filter cartridge before turning on
hot tub power and restarting the jets pump 1.
780 Series
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