Summary of Contents for Sundance Spas Portofino Series
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Portofino Series Portofino Series Installation & Owner’s Manual Installation & Owner’s Manual...
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Attention New Spa Owner! Congratulations on the purchase of your new Portofino spa! Listed below are important maintenance recommendations you should observe on a regular basis to protect your new investment. Filter Maintenance Your new spa is equipped with an advanced 2-stage water filtration system that provides unsurpassed water quality! To ensure maximum water quality at all times, you should clean and reuse the larger pleated filter car- tridge every month.
Read and carefully follow the requirements for your spa’s support base. Refer to section 4.0-4.2 (page 5-6). Sundance Spas Inc. constantly strives to offer the finest spas avail- able, therefore modifications and enhancements may be made which affect the specifications, illustrations and/or instructions contained herein.
Changes or modifications not expressly approved by the party responsible for FCC compliance could void the user’s authority to operate this equipment. 3.0 Important Safety Instructions When installing and using this equipment, basic safety precautions should always be followed, including the following: 1.
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rated switch or circuit breaker to open all ungrounded supply conductors to comply with the country electrical code. 8. Before entering a spa or hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of the water temperature regulating device may vary as much as ±5 °F (±3 °C).
In the event they are unable to answer your questions, direct your inquiries to Sundance Spas Inc. Please refer to the back of this manual for our address.
4.0 Choosing a Location IMPORTANT: Because of the combined weight of the spa, water, and users, it is extremely important that the base upon which the spa rests be smooth, flat, level and capable of uniformly supporting this weight without shifting or settling for the entire time the spa is in place.
4.2 Indoor Location For indoor installations, be certain to make provisions for proper ventilation. When the spa is in use, considerable amounts of mois- ture will escape. This can damage various surfaces over time. A dehumidifier can help control the moisture in the room. If you have any questions regarding the placement or installation of your spa, consult your authorized Portofino dealer.
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** In the 30 A configuration, the heater will operate at the same time as the main jets pump. Important Information: The Portofino series spa can be adapted to use higher amperage circuits when available. Please contact your dealer for details.
6.0 Electrical Wiring Instructions Important Notice: The electrical supply to this product must be installed by a qualified, licensed electrician to comply with all regulations and standards specified by the electrical authority in your state or country. 1. A 240 VAC powered spa must be permanently connected (hard- wired) to the power supply.
fig. I 7.0 Start-Up Instructions Congratulations! You are now all set to get your new spa ready to use. Simply follow this step-by-step procedure and, before long, you will be enjoying your first glorious experience in your Portofino spa. For best results, read each step in its entirety before proceeding with that step.
Always refill with garden hose in filter compartment. This helps to purge trapped air from pump intakes. Failure to do so may cause air to be trapped in either pump 1 or the circulation pump’s intake (air lock), preventing either pump from circulating water. After filling, make sure the filter is installed properly before applying power to the spa.
8.0 Control Panel Functions Panel Functions: A. Heat Indicator: lit when heater is on. B. Warmer Button: increases water temperature setpoint. C. Cooler Button: decreases water temperature setpoint. D. LED Display: can display current water temperature (default display*), water temperature setpoint, selected filtration mode, and error messages.
9.0 Operating Instructions The spa control system has automatic functions that operate upon start-up and normal operation to protect the system. Upon power up, the readout displays the following information: 1. Control displays current software release (e.g. 3.54), then; 2. Control panel displays “888” and all indicator LEDs are lit, permitting visual inspection of all display segments and indicator lights for proper operation.
9.4 Solo Massage Selector / Air Control Operation Air Controls Functions: Air Controls A-C Open An Air Venturi to Specified Jets: = Jets A = Jets B = Jet Group C Massage Selector Functions: Diverts Water Flow Between Jet Group C and Jets A&B 9.5 Metro Massage Selector / Air Control Operation Air Controls...
9.6 Caprio Massager / Air Control Valve Operation Air Controls Functions: Air Controls A-C Open An Air Venturi to Specified Jets: = Jet Group A = Jet Group B = Jet Group C Massage Selector Functions: Diverts Water Flow Between Jet Group A and Jets D.
9.7 Filtration Options Your new spa includes a 24-hour circulation pump which filters the water continuously while using less energy than a common 100 watt light bulb! The circulation pump draws water through the short side of the double-ended filter cartridge and effectively removes small debris in your spa.
9.11 Selecting The Skimming/Heating Mode Press and hold both control panel WARMER buttons at the same time, then release. Then press either WARMER or COOLER button to select skimming/heater mode F0-F6 or lock modes L1-L2 below: Standard Skimming/Heating Modes 5 minutes of skimming per day (one 5 minute “Blow-Out”...
To set a time for the first skimming/heating cycle, simply turn power on to the spa two minutes prior to the desired time. EXAMPLE: If you desire your first skimming/heating cycle to begin at 10:00 AM turn off power to the spa and turn it back on again at 9:58 AM. Note: start time is approximate and may vary slightly from day to day.
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ALWAYS TURN POWER TO HOT TUB OFF BEFORE CLEANING THE FILTER CARTRIDGE! Refer to the filter cleaning/replacement procedure below. All Models Loosen filter nut to provide clearance, then remove filter assembly. All Models Rinse debris from all filter pleats using a garden hose and high-pressure nozzle.
Periodically, the polyester mesh (pleated) filter will need a more thorough cleaning to remove imbedded oils and minerals. For this, we suggest cleaning as illustrated above (step D), followed by soaking the filter overnight in a plastic container filled with a solution of water and a specially formulated filter cleanser available from your Portofino dealer.
To drain Solo model, first, shut off the power to the spa. Next, re- move the drain cap, then open the equipment access panel and locate the drain valve and turn handle to open. Refer to section 13.1 (page 28). To drain Metro and Caprio models, first, shut off the power to the spa.
10.5 Maintaining The Cover Using the Portofino insulating spa cover anytime the spa is not in use will significantly reduce your operating costs, heat-up time and maintenance requirements. To prolong the life of the cover, handle it with care and clean it regularly using mild soap and water. Periodic treatments with a special conditioner developed for Sundance spa covers will help protect against deterioration caused by UV rays from the sun.
during periods of severe freezing temperatures, it is important that all water be removed from the spa and equipment to protect against damage from freezing. For expert winterization of your spa, contact your authorized Portofino dealer. 10.9 Maintaining Water Quality Maintaining the quality of the water within specified limits will serve to enhance your enjoyment and prolong the life of the spa’s equip- ment.
10.11 Sanitizing / Using Additives To destroy bacteria and organic compounds in the spa water, a sanitizing agent must be used regularly. Consult your Sundance dealer for specific sanitizing instructions. IMPORTANT: Do not use Trichlor in your spa. This chemical can have an extremely corrosive effect on certain materials in the spa.
11.0 Error Conditions / Error Messages 11.1 Summer Logic When the actual spa water temperature reaches up to 2 °F (1 °C) above the set temperature, the spa goes into “summer logic.” The circulation pump will turn off automatically to avoid adding additional heat to the water, eventually creating an overheat condition.
sensor is not functioning. Your authorized dealer must repair this. 11.4 Panel displays SN2 Open or shorted sensor (heater disabled). The temperature sensor is not functioning. Your authorized dealer must repair this. 11.5 Panel displays FL1 or FL2 A flashing “FL1” display means the flow switch is malfunctioning open;...
11.7 Panel displays ICE Freeze Protection - A potential freeze condition has been detected. No action is required. Main pump will operate to circulate warm water through the plumbing until the spa is out of danger. 11.8 Panel Displays - - - The safety “Watchdog”...
certain you tighten the diverter cap and/or reinstall the filter before turning on spa power and restarting the pump. 12.3 Poor Jet Action 1. Press the JETS button to make certain the pump is on. 2. Rotate the air control to the “on” position. 3.
15.0 120/240 VAC Convertible Circuit Diagram This wiring diagram is used for all US/Canada convertible power Caprio, Metro, and Solo Models with 120/240 VAC (60 Hz) power requirements.
16.0 230VAC 50Hz Dedicated Circuit Diagram This wiring diagram is used for all Export Caprio, Metro, and Solo Models with dedicated 230 VAC (50 Hz) power requirements.
17.0 Specifications 17.1 Solo Specifications • Dimensions: 48” x 71” x 29” (122 cm x 180 cm x 74 cm) • Seating Capacity: 1 Adult • Dry Weight: 401 lbs / 182 kg • Filled Weight: 1,238 lbs / 562 kg •...
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• Filter: Double-End Cartridge, 20” Slipstream Automatic Brominator • Water Treatment: Brominator Chemical Feeder • Lighting: Underwater with Two Colored Lenses; Optional SunGlow Multi-Color LED Light Kit • Handrails: 2 High Quality Stainless Steel • Pillows: 2-Part/2-Tone Gray, Bolt-on; Optional Blue or Camel Insert •...
17.2 Metro Specifications • Dimensions: - With Wood Cabinet: 64” x 84” x 30.5” (163 cm x 213 cm x 78 cm) - With Synthetic Cabinet: 62” x 82” x 30.5” (157 cm x 208 cm x 78 cm) • Seating Capacity: 2 Adults •...
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• Air Controls / Massage Selectors: 2 / 1 • Filter: 2-Stage MicroClean with Automatic Brominator • Water Treatment: Brominator Chemical Feeder; Ready for PermaClear or SunZone • Lighting: Underwater, with Two Colored Lenses; Optional SunGlow Multi-Color LED Light Kit •...
17.3 Caprio Specifications • Dimensions: - With Wood Cabinet: 79” x 88” x 33” (201 cm x 224 cm x 84 cm) - With Synthetic Cabinet: 77” x 86” x 33” (196 cm x 218 cm x 84 cm) • Seating Capacity: 3-4 Adults •...
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• Air Controls/Massage Selectors: 3/1 • Filter: 2-Stage MicroClean with Automatic Brominator • Water Treatment: Brominator Chemical Feeder; Ready for PermaClear or SunZone • Lighting: Underwater, with Two Colored Lenses; Optional SunGlow Multi-Color LED Light Kit • Handrail: 1 High Quality Stainless Steel, 1 Integral •...