Updating The Internal Software - Blackmagicdesign Ultimatte 12 Operation Manual

Updating the Internal Software

From time to time Blackmagic Design will release new software for your Ultimatte 12 and
Smart Remote 4, with updated features and settings.
To update your Ultimatte 12, first download the latest Blackmagic Ultimatte Setup software
from the Blackmagic Design support center at www.blackmagicdesign.com/support.
Before installing any software, you will need administrator privileges. It is also a good idea
to uninstall any previous versions of Blackmagic Ultimatte Setup software present on
your computer.
Installing Ultimatte 12 Setup Software on Mac OS
1 Open the "Blackmagic Ultimatte" folder from the disc or downloaded disk image
and launch the Blackmagic Ultimatte installer software.
2 Click 'continue', 'agree' and 'install' buttons and the software will be installed on
your system.
Installing Ultimatte 12 Setup Software on Windows
1 Open the "Blackmagic Ultimatte" folder and launch the Blackmagic Ultimatte
installer software.
2 Click 'continue', 'agree' and 'install' buttons and the software will be installed
on your system.
Updating your Ultimatte 12 Main Unit
Blackmagic Ultimatte Setup will check your Ultimatte main unit's internal software and will ask
if you wish to update if you have a newer version installed on your computer.
Always update the Ultimatte Smart Remote 4 and Ultimatte main units at the same time so they
are all running the latest version of Blackmagic Ultimatte software.
To perform an update;
1 Connect your Ultimatte 12 to the computer via USB-C.
2 Launch Blackmagic Ultimatte Setup and click on the Ultimatte unit icon to open the
setup settings for the main unit.
3 Click on the 'about' tab. If your Ultimatte 12's internal software requires updating, you
will be prompted with a message asking if you would like to update the software. Click
'update' to initiate the update process, which may take a few minutes. It's important you
don't unplug the power from your Ultimatte 12 main unit during the software update.
Updating your Smart Remote 4
If you have SR4 software 1.0.5 or earlier installed, you will need to first uninstall the SR4
software from your smart remote using the built in Ultimatte maintenance tool.
NOTE
If you have previously installed Smart Remote 4 software using the Ultimatte
Smart Remote Setup installer from the Blackmagic Design support center, then you can
skip this uninstall process and go straight to the 'installing Ultimatte Smart Remote
Setup' section.
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