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Avaya 9611 User Manual

Duke farms
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DUKE FARMS 9611 AVAYA End User Guide
MAIN PHONE SCREEN
The Main phone screen displays three call appearances which are labeled as your extension number. These three
call appearances allow you to make and receive both internal and external calls.
SOFTKEYS
Use the 4 gray softkeys below the display to select features or options displayed on the screen. The softkey labels are
dynamic and will vary depending on the feature that is currently selected. The softkey labels will change according to
the options available for the selected line. (Hint: Hold, Conf, Transfer and Drop appear on these softkeys during an
active call)
SCROLLING AND NAVIGATION
Use the up and down navigation arrows to scroll through lists. Use the right and left navigation arrows to scroll
between screens, menus and logs or to move the cursor during text input.
When you scroll to a line on the display, that line is selected. The selected line is highlighted in black with white letters.
The softkey labels will change according to the options available for the highlighted line. The OK button is a shortcut
for the default action.
PHONE BUTTON (Exit/ Escape)
Pressing the Phone button will return you to the main phone screen, whether you are viewing your programmed
features, contact list, call log, or are in the Avaya menu.
HELP DESK: with any issues call: IS HELP DESK ext 3611

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Summary of Contents for Avaya 9611

  • Page 1 Pressing the Phone button will return you to the main phone screen, whether you are viewing your programmed features, contact list, call log, or are in the Avaya menu. HELP DESK: with any issues call: IS HELP DESK ext 3611...
  • Page 2: Making A Call

    Redialing a number ( see Avaya Menu programming to adjust Redial settings) If the ‘One Number’ setting is selected (in the Avaya Menu), press Redial and your phone will dial the number automatically. If ‘List’ is selected, 1. Select Redial on the main phone screen 2.
  • Page 3: Conference Calling

    Ø Press while active on speaker to adjust speaker volume. Ø Press while active on headset to adjust headset volume. AVAYA MENU This menu allows you to access and make changes to options and settings on your phone. Adjusting the Redial setting 1.
  • Page 4: Call History

    1. Select the next field. 2. Enter the telephone number and press Primary if applicable. The primary number is the one that will always display without having to go into Contact details. 3. Select the next field. 4. Select the type of number entered (general, work, mobile or home). If you have another number for this contact, scroll down and repeat Steps 5 - 7.