Telguard TG-7 Installation And Operating Manual
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Telguard TG-7 Installation And Operating Manual

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Telguard TG-7 Series
Installation and Operating Guide
for models TG-7, TG-7A, TG-7FS, and TG-Kit
COMPANY CONFIDENTIAL
®
For use by TELGUARD
customers only.
Distribution to other parties strictly prohibited.
August 17, 2017

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  • Page 1 Telguard TG-7 Series Installation and Operating Guide for models TG-7, TG-7A, TG-7FS, and TG-Kit COMPANY CONFIDENTIAL ® For use by TELGUARD customers only. Distribution to other parties strictly prohibited. August 17, 2017...
  • Page 2 However, Telguard assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice. It is our goal at Telguard to always supply accurate and reliable documentation. If a discrepancy is found in this documentation, please mail or fax a photocopy of the corrected material to:...
  • Page 3 Terms and Conditions for Use of Telguard Product These Terms and Conditions are a legal contract between you and Telguard for the title to and use of the Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW.
  • Page 4 PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELGUARD IN WRITING. THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.
  • Page 5 Pre-Installation Checklist Installation Summary Step 1: Register the Telguard Unit Step 2: Locate Unit and Measure Signal Strength (RSSI) Step 3: Verify Panel sends alarms over the Telco Connection for Back-up Path Step 4: Program, Activate & Transmit Alarms over Cellular Network...
  • Page 6 Configuring a Sole Path at the Panel Appendix 4 – Commercial Fire 6-hour supervision Appendix 5 – Compliance for UL Listed Installations Appendix 5 – Detailed Specifications Dialer to Interface Electronics Power Digital Cellular Radio Appendix 6 – Accessories 56050501 – Rev B © 2017 Telguard...

  • Page 7: General Description And Operation

    Telguard battery charged. The UL Listed equipment at the TCC plays a key role in the operation of every Telguard. All Telguards utilize the TCC due to the panel alarm signal format encoding and decoding requirements used in packet-data transmissions over the digital cellular network.

  • Page 8: Operating Mode

    Note: The Telguard unit’s default program setting is for auto detection of the panel alarm format. Auto Format Detect feature allows the Telguard to adapt to receive any listed format. If the alarm panel’s format is changed for whatever reason, the Telguard will adjust to accept the new format.

  • Page 9: Link Supervision And Standard Line Security

    If this continually happens for a specified number of times within a specific time period, then the Telguard seizes the line and takes over as the main communication path for the alarm panel. If the Telguard goes into CFC, then it will not allow the panel to communicate via Telco again until the panel has been on-hook for 10 consecutive minutes.

  • Page 10: Telguard Automatic Self-Test Report

    The query signal is held in the Telguard database at the TCC for review and is not forwarded on to the central station.

  • Page 11: Diagnostic And Status Leds

    This will eliminate the need for a separate AC outlet at the protected premises. Connect the panel power to DC Input and ground on the TG-7 Series unit and the TG will operate normally. Telguard‘s operational range is 6.2V - 16V DC.

  • Page 12: Getting Ready

    Digital registrations. Telguards are available for registration and activation once the Dealer Account has been established. Pre-Installation Checklist Before attempting to connect the Telguard to the alarm panel, please make sure you have all the proper parts before you go to the job site. The following items are shipped with each Telguard: ...

  • Page 13: Installation

    There is a default event configured for each alarm format, so that if the Telguard is 56050501 –...

  • Page 14: Step 2: Locate Unit And Measure Signal Strength (Rssi)

    Option 1: Backup Battery and AC Power Transformer To apply power to the Telguard, attach a battery to the battery connector jack using the supplied battery cable. If the need for a different size cable arises, the Telguard provides an alternate screw-in terminal connection for the battery. Backup battery must be sized appropriately to meet installation requirements.

  • Page 15: Step 3: Verify Panel Sends Alarms Over The Telco Connection For Back-Up Path

    Step 3: Verify Panel sends alarms over the Telco Connection for Back-up Path Connect alarm panel and Telco line to the Telguard. Plug the modular jack of the alarm panel into the black jack of the Telguard and the incoming Telco connection into the gray jack. Trip a zone on the alarm panel and transmit over the Telco line.
  • Page 16 PPF – Panel Presence Failure Verify Alarm Signal Transmissions over Cellular Before beginning this step, make sure that the Telco line from the TG-7’s gray jack that goes to the RJ-31x Jack at the premise for Back-up Communication is disconnected.

  • Page 17: Step 5: Connect Supervisory Trip Outputs

    The trip input is connected to the external relay by wiring the external relay to the TRIP IN terminal (pin 6) of the terminal block, and the other side to either the TRIP GND terminal of the same block (pin 5) or to the chassis ground on the Telguard circuit board.

  • Page 18: Connect The Tamper Switch (Mandatory For Commercial Burglary Installations In Canada)

    Mode) Used when the TG-7 unit is working in a system that involves a Telco connection. In this case, both the Telco and the TG-7 connections are being monitored by the Alarm Panel. It is the alarm panel that makes the decision of which communication path to use for signal delivery.
  • Page 19 Note Note: When using this scheme, the use of the primary or secondary dialer to connect to Telco is what determines whether the TG-7 is meant to work as a back-up or primary communicator. 56050501 – Rev B © 2017 Telguard...
  • Page 20 Used when the TG-7 unit is working in a system that involves a Telco connection. In this case, the Telco is connected through the Telguard unit, and it is the TG-7 that monitors the Telco and cellular connection. It is the TG-7 that makes the decision of which communication path to use for signal delivery.
  • Page 21 Scheme 3: No Telco connection (Cellular Only Mode) Used when the TG-7 unit is working in a system that does not involve a Telco connection. In this case, the Alarm Panel is connected directly to the TG-7, and there is no other connection for communication.
  • Page 22 Installation Using Conduit COVER 8 IN. 8 IN. 6 IN. FRONT VIEW SIDE VIEW LISTED PULL BOX WITH LISTED OUTLET BOX AND RECEPTACLE LISTED PULL BOX WALL LISTED TRANSFORMER LISTED OUTLET BOX AND RECEPTACLE ULTPDE.VSD 56050501 – Rev B © 2017 Telguard...

  • Page 23: Tamper Switch Installation For Ulc Commercial Burglary Applications

    For all ULC Commercial Burglary Installations, a Tamper switch must be installed on TG-7 enclosure. The wiring from Tamper Switch to the panel shall be in a rigid or flexible metal conduit along with other wiring from TG-7 to the Panel.

  • Page 24: Jack Assignments

    Flashes 1 time when AC is low. Compatible Alarm Panels Any UL Listed alarm panel that supports one of the following formats is compatible and may be used with the TG-7 series:  Pulse Formats: 56050501 – Rev B...
  • Page 25 4+2 pulse; 40pps, Double Round, 2300 Hz ack  Contact ID  Modem IIe/IIIa  SIA2 (SIA-DC-03 level 2 release at 300 baud)  Sonitrol  The installer should verify compatibility at the time of installation. 56050501 – Rev B © 2017 Telguard...

  • Page 26: Appendix 2 – Troubleshooting Guide

    System Trouble Condition – RFC 6 Flashes* System Trouble Condition – DTF 7 Flashes* System Trouble Condition – PPF Alarm panel idle (Telguard is primary or Sole Path) LED 3 MODE Yellow Flash *(1 sec) Alarm panel off-hook to transmit signals over cellular.

  • Page 27: Led Indicator Guide – Rssi Mode

    LED 5-4 = on, LED 3 = slow flash LED 2 = off  -80 LED 5-3 = on, LED 2 = off  -70 3½ LED 5-3 = on, LED 2 = slow flash  -60 LED 5-2 = on 56050501 – Rev B © 2017 Telguard...

  • Page 28: Troubleshooting Quick Reference Table

    STC LED 2 flashes cont. 7 times. Wait for PPF restoral. Not Activated Activation LED 1 off. None The Telguard will not function until the first signal is sent through the Telguard to activate the unit Automatic Self-Test Radio LED 5 flashes during...

  • Page 29: Appendix 3 – Commercial Fire Sole Path Communicator Installation

    Insure Optimal Signal Strength Installation instructions for the Telguard TG-7 series indicate that a signal strength of -100dBm is sufficient. While this is suitable for “normal” use, i.e. daily, weekly or monthly supervision, an additional level of signal integrity will minimize the false alarms supervision failures caused by interference and atmospheric fading.

  • Page 30: Appendix 4 – Commercial Fire 6-Hour Supervision

    The NFPA 72 2013 Edition updated the requirement to supervise the transmission path at least once every 6 hours, from an earlier version of 24 hours. This requirement is upheld in 2016 edition as well. Telguard commercial and fire products support this feature, and it must be enabled for each subscriber by selecting 6-hour supervision during registration.

  • Page 31: Appendix 5 – Detailed Specifications

    N=No (Not Allowed) Appendix 5 – Detailed Specifications Dialer to Interface Electronics The patented integrated interface by Telguard, allows digital dialers to dial into the cellular radio network.  Line voltage: -30 Vdc into standard telephone device when on-hook. ...

  • Page 32: Digital Cellular Radio

    16VDC 28mA (idle), 117mA (transmitting) Digital Cellular Radio The Telguard TG-7 radio provides data connectivity on LTE networks. The TG-7 transceiver is FCC compliant, meeting all requirements of Part 15 and 27 testing. It is also compliant to the PTCRB requirements.

  • Page 33: Appendix 6 – Accessories

    50 feet of low loss high performance antenna cable and mounting bracket ACD-100 100 feet of low loss high performance antenna cable and mounting bracket HGDL-0 High Gain Directional Antenna EXDL-0 External Omni-Directional Antenna 56050501 – Rev B © 2017 Telguard...

This manual is also suitable for:

Tg-7aTg-7fsTg-kit

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