13
Getting Support
This chapter includes the following topic:
System Reports
Diagnostics
Product Improvement Program
The Support page allows you to run diagnostic tests and generate system reports
to send to Customer Support and gives you the opportunity to join WD's Product
Improvement Program
▪ To display the Support Page, click
System Reports
In the System Reports section, you can generate a report and automatically send it
to Customer Support or download it to your computer.
Click one of the following:
▪
Send to Support
Customer Support. The report includes your drive's serial number, Mac number,
My Passport Wireless Pro/My Passport Wireless SSD
User Manual
Support
: Generates a diagnostic report and automatically sends it to
on the navigation bar.
Getting Support
48