Western Digital MY PASSPORT SSD User Manual

Western Digital MY PASSPORT SSD User Manual

Portable hard drive
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MY PASSPORT
SSD
Portable Hard Drive
User Manual

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Summary of Contents for Western Digital MY PASSPORT SSD

  • Page 1 MY PASSPORT ™ Portable Hard Drive User Manual...
  • Page 2: Accessing Online Support

    Accessing Online Support Visit our product support website at http:/ /support.wdc.com and choose from these topics: ▪ Download software and updates for your WD product Downloads — ▪ Register your WD product to get the latest updates and special offers at Registration —...
  • Page 3: Table Of Contents

    5 Locking and Unlocking the Drive............... 13 Password Protecting the Drive..................13 Unlocking the Drive......................14 With the WD Security or WD Drive Utilities Software...........14 With the WD Drive Unlock Utility..................15 Changing Your Password....................15 Turning Off the Drive Lock Feature................16 My Passport SSD User Manual...
  • Page 4 Frequently Asked Questions..................27 _________ 11 Compliance and Warranty Information........... 29 Regulatory Compliance....................29 FCC Class B Information....................29 ICES-003/NMB-003 Statement..................29 CE Compliance For Europe....................29 Environmental Compliance (China)................30 Warranty Information....................30 Obtaining Service......................30 Limited Warranty......................30 My Passport SSD User Manual...
  • Page 5 Australia/New Zealand..................... 31 Warranty..........................32 Obtaining Service......................33 My Passport SSD User Manual...
  • Page 6: Features

    Features With a compact design, high capacity, and your choice of local or cloud backup, your My Passport SSD drive fits perfectly into the busy life of anyone with an on- the-go digital life. The My Passport SSD drive comes equipped with WD Back Up Automatically —...
  • Page 7: Kit Contents

    About Your WD Drive Kit Contents As shown in figure 1, your My Passport SSD drive kit includes the following: Figure 1: My Passport SSD Portable Hard Drive Kit Components ▪ My Passport SSD portable hard drive, with WD Discovery software (includes WD Backup, WD Security and WD Drive Utilities) ▪...
  • Page 8: Disk Drive Format

    Figure 2: My Passport SSD drive Registering Your Drive Always register your My Passport SSD drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http:/ /register.wdc.com.
  • Page 9 About Your WD Drive ▪ Do not move the drive during activity. My Passport SSD User Manual...
  • Page 10: Connecting The Drive

    Cancel software installs the proper driver for your drive. Your My Passport SSD drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD Discovery software that is on the drive: ▪...
  • Page 11 2. For Mac, open WD Discovery for Mac.dmg to install WD software to help set drive security and modify drive settings. If you don’t have internet connectivity, ™ ™ please install WD Security and WD Drive Utilities from the WD Software Offline Installers > For Mac folder. My Passport SSD User Manual...
  • Page 12: How The Backup Function Works

    The WD Backup software will not backup files that have specific: Excluded Files— ▪ Attributes: reparsePoint, temporary ▪ Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, My Passport SSD User Manual...
  • Page 13: Backing Up Files

    Edit Schedule to display the Automatic Backup Schedule screen and proceed to Step 4. Change the Include Files setting, Edit Files to display the Select Files to Back Up screen and skip to Step 7. My Passport SSD User Manual...
  • Page 14 Configuring Your Cloud Service Account b. In the file structure view of the selected device, click the selectors to open the listings and select the check box for each file and folder that you want to My Passport SSD User Manual...
  • Page 15 10.The WD Backup software runs the first backup immediately and shows the progress with a Backup in progress (x % complete) message on the Backup dialog. After the initial backup completes, the backup runs automatically according to the specified schedule. My Passport SSD User Manual...
  • Page 16: How The Restore Function Works

    3. With the selected folder name in the Folder box, click Select Folder. 4. The WD Backup software closes the Select Location screen and displays the path to the selected folder on the Restore dialog. My Passport SSD User Manual...
  • Page 17 Note that selecting the check box for a folder automatically selects all of the files and subfolders in the folder. c. Click to restore the selected files or folders to the specified location. Restore My Passport SSD User Manual...
  • Page 18: Password Protecting The Drive

    The My Passport SSD software uses your password to electronically lock and unlock your drive. If you forget your password, you will not be able to access the data that is on your drive or write new data to it.
  • Page 19: Unlocking The Drive

    ▪ You disconnect and reconnect the drive to your computer ▪ Your computer exits the sleep mode You will have to do this even if you do not have the My Passport SSD software installed on your computer. Depending on the software configuration of your computer, there are two ways to unlock the drive, using either the: ▪...
  • Page 20: With The Wd Drive Unlock Utility

    Select or clear the check box to signify Enable auto unlock for this computer... whether you want the My Passport SSD software to remember your new password for the selected drive on this computer. f. Click Update Security Settings...
  • Page 21: Turning Off The Drive Lock Feature

    Edit security settings dialog. 3. On the Edit security settings dialog, the Remove password option is selected by default: a. Type your password in the box. Password b. Click Update Security Settings My Passport SSD User Manual...
  • Page 22: Managing And Customizing The Drive

    Registering the Drive Restoring the WD Software The My Passport SSD software makes it easy for you to manage and customize your drive for the best possible performance: ▪ Diagnose—Run diagnostics and status checks to make sure your drive is working properly.
  • Page 23: Safely Disconnecting The Drive

    You can download these to restore your My Passport SSD drive to its original configuration after erasing the drive. The My Passport SSD drive provides two ways to erase your drive, depending on whether it is locked or not: IF your drive is .
  • Page 24: Using Five Invalid Passwords

    /support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software on your My Passport SSD drive. Erasing your drive also removes your password. If you used a password to protect Note: your drive, you will need to re-create it after restoring the WD software. (See Password Protecting the Drive.)
  • Page 25: Registering The Drive

    WD software on your drive. To do this, after you have erased or reformatted the drive, go to http:/ /support.wdc.com and see Knowledge Base answer ID 7. My Passport SSD User Manual...
  • Page 26: Managing And Customizing The Software

    WD Backup view menu from the Windows taskbar: Configure backup 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3. Click Next to display the connection dialog for your Dropbox account: My Passport SSD User Manual...
  • Page 27: Uninstalling The Wd Software

    2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs". 3. Choose the program you want to remove, then click Uninstall 4. When prompted with an "Are you sure..." question, click My Passport SSD User Manual...
  • Page 28: Wd Discovery

    The WD Discovery application, a collection of drive management tools such as WD Security and WD Backup, can be installed from your My Passport SSD drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen.
  • Page 29: Using Wd Discovery

    Applications displayed on the Available Apps tab are created by other Note: companies and organizations; while they have been tested and approved for use on the My Passport SSD drive, you should contact the publisher for full instructions and software license terms and warranty information.
  • Page 30 WD Discovery My Passport SSD User Manual...
  • Page 31: Using The Drive With A Mac Computer

    Using the Drive with a Mac Computer Using the Drive with a Mac Computer The My Passport SSD drive is formatted as a single exFAT partition for compatibility with updated Windows and Mac OS X operating systems. To use Time Machine on the Mac OS X operating system, you must reformat the drive to a single HFS+J partition, which will remove compatibility with Windows operating systems.
  • Page 32: Troubleshooting

    WD USB 3.1 external storage product. The drive is not recognized correctly unless USB 3.1, USB 3.0 or USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. My Passport SSD User Manual...
  • Page 33 2.0 device can transfer data up to 12 Mbps. If your system includes a PCI Express slot, you can achieve higher data transfer rates by installing a PCI Express adapter card. Contact the card manufacturer for installation procedures and more information. My Passport SSD User Manual...
  • Page 34: Compliance And Warranty Information

    This device complies with Canadian ICES-003 Class B. CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive My Passport SSD User Manual...
  • Page 35: Environmental Compliance (China)

    Product placed in its possession. Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform My Passport SSD User Manual...
  • Page 36: Australia/New Zealand

    Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD’s preferred approach to resolving warranty claims which is likely to be quick and simple for all parties. My Passport SSD User Manual...
  • Page 37 PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS. SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, My Passport SSD User Manual...
  • Page 38 Consumer Act or the New Zealand Consumer Guarantees Act. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http:/ /support.wd.com. My Passport SSD User Manual...
  • Page 39 Erasing the drive cloud service account Software Settings Dropbox Account System compatibility FCC Class B information Full media scan Unlocking the drive from the virtual CD 15, Handling precautions with the WD Security software Hardware USB interface My Passport SSD User Manual...
  • Page 40 Warranty information 30, service, obtaining 30, WD Drive Utilities software Drive Erase dialog Register Your Device dialog WD Software, downloading and restoring My Passport SSD User Manual...
  • Page 41 WD, the WD logo, My Passport, WD Backup, WD Drive Utilities and WD Security are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.

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