Western Digital My Passport Wireless Pro User Manual
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Western Digital My Passport Wireless Pro User Manual

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Summary of Contents for Western Digital My Passport Wireless Pro

  • Page 1 ® My Passport Wireless Pro Wi-Fi Hard Drive User Manual...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http:// support.wd.com. If the answer is not available or if you prefer, please contact WD ™...

  • Page 3: Registering Your Wd Product

    * For a list of WD support numbers see http://support.wdc.com/contact/contact.asp?lang=en Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wd.com or by using My Passport Wireless Pro software.

  • Page 4: Table Of Contents

    My Passport Wireless Pro (Top View)................3 My Passport Wireless Pro (Back View)................3 _________ 2 Understanding the LEDs and Buttons............. 5 Power and Battery Status LED..................5 My Passport Wireless Pro Power and Battery Status............5 Wi-Fi LED........................6 Other LED Behavior....................... 6 Buttons.......................... 6 _________ 3 Setting up the Wireless Drive..............7...
  • Page 5 Viewing Content Imported from a USB Drive.............. 34 Viewing Content on an SD Card.................. 34 Viewing Content on a USB Drive................. 34 _________ 8 Playing/Streaming Videos, Photos............36 Using the Drive as a Media Server................36 Enabling Media Streaming...................36 My Passport Wireless Pro User Manual...
  • Page 6 Changing the Language....................42 Specifying Types of Access..................42 Locking the Drive......................43 Rebooting and Shutting Down the Drive..............43 Save a Shortcut to My Passport Wireless Pro.............43 _________ 11 Resetting Your Drive and Password.............44 Manually Resetting the Drive..................44 Restoring Factory Settings Using the Dashboard............44 _________ 12 Updating Firmware................
  • Page 7 Battery and Performance.....................51 Drive Format........................ 52 _________ Appendix A Technical Specifications............53 _________ Appendix B Compatible Media Formats........... 55 _________ Appendix C Regulatory Information............56 Russia Federation......................56 Israel..........................56 Canada........................56 US..........................56 Korea..........................57 Taiwan.......................... 58 My Passport Wireless Pro User Manual...

  • Page 8: About Your Wd Storage Device

    ▪ Do not place the drive on carpeting. Make sure the drive is on a clean, firm, and stable surface. Kit Contents Your My Passport Wireless Pro storage drive kit includes: ▪ My Passport Wireless Pro storage drive ▪ USB 3.0 cable ▪...

  • Page 9: About The Online Learning Center

    WD’s online Learning Center provides the latest information, instructions, and software to help users get the most out of their WD storage. This web-based guide is an interactive resource to walk users through installing and using their My Passport Wireless Pro drive. The online Learning Center allows you to: ▪...

  • Page 10: Product Components

    About Your WD Storage Device Product Components My Passport Wireless Pro (Top View) Battery Status LEDs Wi-Fi LED Drive Status LED My Passport Wireless Pro (Back View) Power button My Passport Wireless Pro User Manual...
  • Page 11 About Your WD Storage Device USB 3.0 port (to connect to computer and for charging) USB 2.0 host port (for other USB devices) Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup SD Card port My Passport Wireless Pro User Manual...

  • Page 12: Understanding The Leds And Buttons

    Power and Battery Status LED Your My Passport Wireless Pro device is pre-charged at the factory. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time.

  • Page 13: Wi-Fi Led

    Indicates... connected to a computer and not being charged. Wi-Fi LED The Wi-Fi LED is off when you take the My Passport Wireless Pro drive out of the box. LED Behavior/Color Indicates ... Wi-Fi not active (device is off) Blinking Blue Device is booting up, connecting to wireless, or shutting down.

  • Page 14: Setting Up The Wireless Drive

    Pro drive the first time as the factory charge may have decreased during shipping. (See “Charging the Battery”.) ▪ To turn on your My Passport Wireless Pro device, push the Power button until the Power and Battery Status LED blinks. When the Wi-Fi LED is solid blue, the drive is ready to connect.

  • Page 15: Using A Computer And Web Browser

    Note: Ensure that your computer is wireless enabled. 1. Ensure that the My Passport Wireless Pro drive is on and the Wi-Fi LED is lit. 2. Do one of the following: ▪ In Windows, click the network icon in the notification area.
  • Page 16 9. Click Next 10. The Install Plex ® Media Server screen displays. (Optional) Check the Download box to install this feature. If you choose not and Install Plex Media Server to do this, click Skip My Passport Wireless Pro User Manual...
  • Page 17 13. A That's It! screen displays, indicating you have sucessfully set up your My Passport Wireless Pro drive. Click Finish 14. When the My Passport Wireless Pro dashboard displays, you are ready to use your wireless drive. My Passport Wireless Pro...

  • Page 18: About The Dashboard

    Secure Your My Passport Wireless Pro Next Device screen. 7. (Optional) Enter or change the Wi-Fi name of your My Passport Wireless Pro drive. 8. (Optional) If you want to assign or change a password, enter it in both password fields.
  • Page 19 Setting up the Wireless Drive 12. Click to display your folders. Continue Using WD My Cloud App 13. You can now open any of the folders to view its contents. My Passport Wireless Pro User Manual...

  • Page 20: The Dashboard At A Glance

    Launching the Dashboard Once you connect the My Passport Wireless Pro drive to your Wi-Fi network, you can access the Dashboard at any time by typing the following information into a browser: : http://mypassport (or assigned name) ▪...

  • Page 21: Information Icons

    Click to display the USB device connected. The icon is dim if no USB device is attached. Alert Notifications Click to display recent alerts about new firmware and network issues. Help Click to access the Online Learning Center, Online Help, and About information. My Passport Wireless Pro User Manual...

  • Page 22: Navigation Icons

    Viewing Drive Status on the Home Page The main body of the Home page shows the status of the device and provides shortcuts to several important screens. My Passport Wireless Pro User Manual...

  • Page 23: Capacity

    Click the panel to display the Wi-Fi page, where you can change how the drive is connected. Note: The wireless link may drop under certain ESD circumstances. User intervention may be required to resume normal operation. My Passport Wireless Pro User Manual...

  • Page 24: Information

    The Dashboard at a Glance Information The Information panel identifies the My Passport Wireless Pro device name and capacity, the current firmware version, and the current date and time. My Passport Wireless Pro User Manual...

  • Page 25: Connecting The Drive

    : In Direct Wireless (or AP) mode, you can set ▪ Direct Wireless (AP) Connection up a direct connection from your My Passport Wireless Pro device to your computer or mobile device (using the WD My Cloud app) by joining the My Passport Wireless Pro drive's Wi-Fi network.

  • Page 26: Making A Direct Wireless Connection

    Using a Web Browser to Connect Wirelessly Use the following steps to wirelessly connect to your My Passport Wireless Pro drive. 1. Make sure the My Passport Wireless Pro drive is on and the Wi-Fi LED is lit. 2. Do one of the following: ▪...

  • Page 27: Connecting To A Home Wi-Fi Network And The Internet

    Quick Install Guide and on the sticker on top of your My Passport Wireless Pro. If you can't locate the sticker or Quick Install Guide, the password is the last 8 characters of the serial number.

  • Page 28: Mac Address

    MAC address (sometimes avoiding additional charges in hotels and other connection-limited services). MAC Address Identifies the unique identifier of the My Passport Wireless Pro drive’s interface. Device Name Identifies the name of your My Passport Wireless Pro device. This name displays on the network as a storage device and as a content source for DLNA players.

  • Page 29: Removing A Wi-Fi Connection

    Some Wi-Fi networks require you to log in when you first open a browser window. Removing a Wi-Fi Connection Once set-up, your My Passport Wireless Pro drive will automatically reconnect to a previously used Wi-Fi network. Use the following steps if you’d like to prevent your drive from automatically rejoining a Wi-Fi network.

  • Page 30: Sharing And Modifying The Wi-Fi Connection

    Identifies the unique identifier of the My Passport Wireless Pro drive’s interface. Device Name Identifies the name of your My Passport Wireless Pro device. This name displays on the network as a storage device and as a content source for DLNA players.

  • Page 31: Viewing Or Changing The Drive's Advanced Wi-Fi Settings

    Access Point Settings The Access Point Settings dialog allows you to view and change Wi-Fi-related settings for your My Passport Wireless Pro device. The dialog contains three tabs: : Provides the settings for the Wi-Fi 2.4 GHz band. ▪...
  • Page 32 Click the toggle button if you’d like to broadcast the Wi-Fi name for your device. MAC Address Identifies the MAC for your My Passport Wireless Pro device. Security Type Select the type of security to apply to the drive’s Wi-Fi network: ▪...

  • Page 33: Advanced Tab

    ▪ My Passport (5 GHz) ▪ Both IP Address Identifies the IP address of your My Passport Wireless Pro drive. DHCP Service The service that assigns IP addresses to devices on the My Passport Wireless Pro network. The options are: ▪...

  • Page 34: Loading Content On Your Drive

    Using a Compatible Wireless Camera Backing up a Computer to the Drive One of the first things you’ll want to do with your My Passport Wireless Pro drive is to load content using USB, wireless, Android/iOS mobile device, or compatible wireless camera connections.

  • Page 35: Mobile Devices (Using Wd My Cloud)

    6. In the bottom right corner of the dialog, tap the upload icon. The files are uploaded to the My Passport Wireless Pro drive. Now you can delete them from your mobile device if you are trying to save space, or leave them on the mobile device for backup.

  • Page 36: Backing Up A Computer To The Drive

    Note: Check your camera’s documentation on how to work with FTP. Backing up a Computer to the Drive Provided below is a brief overview on how to use your My Passport Wireless Pro devices as a backup destination. Note: To back up files, the drive must be connected to the computer physically with a USB connection.

  • Page 37: Backing Up A Pc

    ▪ Each My Passport; page provides easy access to online help information to quickly guide you through your backup, retrieval, and settings tasks. Whenever you are uncertain about what to do, just click the info/online Help icon in the upper-right corner of any page. My Passport Wireless Pro User Manual...

  • Page 38: Camera Backups

    6. In the Transfer File(s) field, click Copy/Move Now to begin the file transfer, if Automatic Transfer is off. 7. Once complete, the Status field indicates that the backup is complete for the connected device and the day, date, and time of the completed download. My Passport Wireless Pro User Manual...

  • Page 39: Using An Sd ™ Card With The Drive

    Because your My Passport Wireless Pro device includes an SD Card port, you can easily transfer data from your SD Card to your My Passport Wireless Pro drive. Manually Moving / Copying Data from an SD Card Use the following steps to manually move or copy data from your SD Card.

  • Page 40: Automatically Moving / Copying Data From Your Sd Card

    Automatically Moving / Copying Data from your SD Card Use the following steps to automatically copy or move the data on your SD Card to your My Passport Wireless Pro device. 1. On the My Passport Wireless Pro device Dashboard, click in the Media Navigation bar to display the Media page.

  • Page 41: Viewing Content Imported From An Sd Card

    Besides using the computer to check the files from an SD card, you can also do it with the WD My Cloud mobile app. To use the mobile app, you must first sync the content onto the My Passport Wireless Pro drive. 1. On your computer, open the File Explorer (PC) window Finder (Mac).
  • Page 42 ▪ For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > USB ▪ For a Mac computer, in the left pane of the Finder window in the SHARED section, double-click MYPASSPORT > USB My Passport Wireless Pro User Manual...

  • Page 43: Playing/Streaming Videos, Photos

    Media Using the Drive with Plex Media Server The My Passport Wireless Pro drive can be used with Plex Media Server for streaming media to your computer, TV or various devices in your home. 1. Connect your My Passport Wireless Pro to the Internet.

  • Page 44: Twonky ® Server

    1. In the TWONKY section, you can view or modify the following settings: Streaming Allows you to enable content streaming to all devices connected to your My Passport Wireless Pro device. ▪ To enable / disable the media streaming, click the toggle button. Media Identifies the number video, music, and photo files available on your device.

  • Page 45: Accessing Your Content Using Media Players

    Playing/Streaming Videos, Photos Accessing Your Content Using Media Players Once you have copied your files to the My Passport Wireless Pro drive, you can connect the drive to your home network or directly to the media player for network access to your media.

  • Page 46: Using The Battery

    Wi-Fi networks. Select this option to extend the life of the battery. There is no difference between the two options if your My Passport Wireless Pro drive is plugged into an outlet and running on AC power.

  • Page 47: Viewing Battery Status When Drive Is Off

    ▪ On the Hardware page, the Power State changes to Charging. Viewing Battery Status When Drive is Off ▪ Press the Battery button for one second. The Power and Battery Status LEDs indicate the amount of charge remaining in your battery. My Passport Wireless Pro User Manual...

  • Page 48: Performing Administrative Functions

    ▪ Click the Admin icon on the navigation bar to display the Admin screen. Changing the Password and Device Name 1. In the My Passport Wireless Pro section of the screen, view or modify the following basic device settings: My Passport Wireless Pro...

  • Page 49: Changing The Language

    Save ▪ Click Device Name If desired, enter a new name for your My Passport Wireless Pro drive. This is the name you see on the network identifying your drive for connections and for accessing content stored on the drive.

  • Page 50: Locking The Drive

    ▪ To enable FTP Access, click the toggle button to . See “Using a Compatible Wireless Camera.” Locking the Drive Use the following steps to lock your My Passport Wireless Pro drive. 1. Click the icon on the Navigation bar to display the Hardware screen Hardware 2.

  • Page 51: Resetting Your Drive And Password

    Admin page. Manually Resetting the Drive Use the following steps to reset your My Passport Wireless Pro drive. Note: Use the following steps to reset your My Passport Wireless Pro drive.
  • Page 52 You need to reload all of your data after this type of restore. 3. When the restore is complete, the Reconnect to Network screen displays. 4. Follow the on-screen instructions to reconnect your drive. My Passport Wireless Pro User Manual...

  • Page 53: Updating Firmware

    Navigation bar. Firmware 2. In the Version area, the Current Version field identifies the firmware version currently installed on your device. The Last Update field identifies when the last firmware update occurred. My Passport Wireless Pro User Manual...

  • Page 54: Updating With Available Firmware

    Online location of the WD firmware link at the bottom of the screen. My Passport Wireless Pro 2. Download the latest firmware file. 3. Connect to the drive’s Wi-Fi network (direct connection).

  • Page 55: Getting Support

    Customer Support or download it to your computer. Click one of the following: : Generates a diagnostic report and automatically sends it to ▪ Send to Support Customer Support. The report includes your drive’s serial number, Mac number, and My Passport Wireless Pro User Manual...

  • Page 56: Diagnostics

    If you join the program, your drive periodically sends its serial number to WD along with basic drive information. The benefit is that you help improve future product updates and enable the Western Digital Support team to help you more efficiently. Participating does not affect your drives’ performance.

  • Page 57: Problems And Solutions

    (if previously connected to it), or you can manually connect them. Once all the devices are connected to the Wi-Fi network, the drive acts as a wireless NAS device. My Passport Wireless Pro User Manual...

  • Page 58: Battery And Performance

    ▪ The Storage share is not accessible from a client computer. This is most likely because the My Passport Wireless Pro drive was disconnected from the USB port without safe removal. To solve this problem, you can run scandisk from a Windows computer.

  • Page 59: Drive Format

    Drive Format Can I reformat this drive to another file system? Yes. The My Passport Wireless Pro device can be formatted to NTFS, FAT32, and HFS+. The My Passport Wireless Pro device can be formatted to exFAT, NTFS, FAT32, and HFS+.

  • Page 60: Appendix A Technical Specifications

    AC input voltage (AC adapter) ▪ Input voltage: 90V to 260 VAC AC input frequency ▪ : Input frequency: 47 to 63 Hz Temperature Operating temperature ▪ : 0°C to 35°C (32°F to 95°F) My Passport Wireless Pro User Manual...
  • Page 61 Technical Specifications Non-operating temperature ▪ : -20°C to 60°C (-4.0°F to 140°F) Humidity Operating humidity ▪ : 10%-80% (non- condensing} Non-operating humidity ▪ : 5%-90% Altitude Up to 10,000 MSL Drive format exFAT RoHs compliant My Passport Wireless Pro User Manual...

  • Page 62: Appendix B Compatible Media Formats

    : mp3 (support for m4a, wma, wav and aiff added in release 3.1 - requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to find the supported types. My Passport Wireless Pro User Manual...

  • Page 63: Appendix C Regulatory Information

    être conservé aussi loin que possible du corps de l'utilisateur ou que le dispositif est réglé sur la puissance de sortie la plus faible si une telle fonction est disponible. FCC15.19, 15.21-15.105 My Passport Wireless Pro User Manual...

  • Page 64: Korea

    에 대한 노출 기준은 전자파 인체 흡수율 또는 SAR이라고 알려진 측정 단위를 사용합니 다. RRA 에서 정한 SAR 한도는 1.6W/kg입니다. 2. RF 노출 요구사항을 준수하기 위해 신 체에 착용한 상태로 실행 시 사용자의 신체와 안테나를 포함한 기기 간에는 최소 이격 거 리인 1.5cm가 유지되어야 합니다. My Passport Wireless Pro User Manual...

  • Page 65: Taiwan

    (e) 不得使單電池或電池組接受機械性衝擊。 (f) 當單電池發生洩漏時，不得使液態電解質接觸皮膚或眼睛。若不慎接觸時，以大量清 水沖洗患部並尋求醫療協助。 (g) 不得使用任何非指定搭配設備使用之充電器 (h) 為確保正確使用，務必留意單電池、電池組及設備所標示之正（+）、負（一）極 性。 (i) 不得使用任何非設計搭配設備使用之單電池或電池組。 (j) 不得將設備中之單電池，以不同廠牌、電容量、大小或型式者混搭使用。 (k) 孩童使用電池時宜有成人從旁監督。 (l) 若不俱吞食單電池或電池組時，應立尋求醫療協助。 (m) 務必選購由設備製造商建議使用之電池組。 (n) 使單電池及電池組保持潔淨與乾燥。 (o) 當單電池或電池組之端子不潔時，以清潔之乾布擦拭。 (p) 二次單電池及電池組需於使用前充電。務必使用正確之充電器並依電池製造商所提 供之說明書或設備之使用手冊，以正確之程序進行充電。 (q) 當不使用畤，勿使電池組長時間處於充電狀態。 (r) 經長時間存放後，可能需對單電池或電池組進行數次充、放電，以逹其最大效能。 (s) 妥善保存單電池及電池組隨附之原始資料，以備日後參考。 (t) 僅使用適用於預期用途之單電池或電池組。 My Passport Wireless Pro User Manual...
  • Page 66 Regulatory Information (u) 若有可能，在設備不使用時將電池取出。 My Passport Wireless Pro User Manual...
  • Page 67 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, and My Passport are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries; WD Drive Utilities and Data Lifeguard are trademarks of Western Digital Technologies, Inc.

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