Western Digital MY PASSPORT WIRELESS PRO User Manual
Portable hard drive
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Summary of Contents for Western Digital MY PASSPORT WIRELESS PRO
- Page 1 ® M y Passport Wireless Pro Portable Hard Drive User Manual...
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Page 2: Wd Service And Support
W W D Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http:// ™... -
Page 3: Registering Your Wd Product
Europe (toll free)* 00800 ASK4 WDEU (00800 Thailand : 00 1800 852 5913 27549338) : +31 880062100 Europe Other countries : +86 21 2603 7560 Middle East +31 880062100 +31 880062100 Africa Russia 8 10 8002 335 5011 * Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom. -
Page 4: Table Of Contents
My Passport Wireless Pro (Top View)..................3 My Passport Wireless Pro (Back View)..................3 2 Understanding the LEDs and Buttons............. 5 Power and Battery Status LED....................5 My Passport Wireless Pro Power and Battery Status..............5 Wi-Fi LED..........................6 Other LED Behavior.........................6 Buttons............................ 6 3 Setting up the Wireless Drive................7... - Page 5 Viewing Content on an SD Card....................36 8 Playing/Streaming Videos, Photos..............39 Using the Drive as a Media Server..................39 Enabling Media Streaming....................39 DLNA............................39 Media Count..........................40 Accessing Your Content Using Media Players..............40 WD Media Players........................40 My Passport Wireless Pro User Manual...
- Page 6 Updating with Available Firmware..................49 Performing a Manual Update....................50 13 Getting Support....................51 System Reports........................51 Diagnostics..........................52 Product Improvement Program..................... 52 14 Problems and Solutions................53 Password..........................53 Name............................. 53 Connections.......................... 53 Battery and Performance...................... 54 Drive Format.......................... 55 My Passport Wireless Pro User Manual...
- Page 7 Appendix A Technical Specifications..............56 Appendix B Compatible Media Formats............58 My Passport Wireless Pro User Manual...
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Page 8: About Your Wd Storage Device
• Do not place the drive on carpeting. Make sure the drive is on a clean, firm, and stable surface. Kit Contents Your My Passport Wireless storage drive kit includes: • My Passport Wireless or My Passport Wireless Pro storage drive • USB 3.0 cable • USB AC Power Adapter • Quick Install Guide... -
Page 9: About The Online Learning Center
• Internet Explorer 8.0 and later on supported Windows computers • Safari 6.0 and later on supported Mac computers • Firefox 29 and later on supported Windows and Mac computers • Google Chrome 31 and later on supported Windows and Mac computers My Passport Wireless Pro User Manual... -
Page 10: Product Components
About Your WD Storage Device P P roduct Components My Passport Wireless Pro (Top View) Battery Status LEDs Wi-Fi LED Power LED My Passport Wireless Pro (Back View) Power Button AC Power port My Passport Wireless Pro User Manual... - Page 11 About Your WD Storage Device USB 3.0 port Battery Status / WPS button SD Card port My Passport Wireless Pro User Manual...
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Page 12: Understanding The Leds And Buttons
100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. My Passport Wireless Pro Power and Battery Status The following table describes the Power and Battery Status LED behavior for the My... -
Page 13: Wi-Fi Led
When the drive is off, press to show battery status briefly. • Press momentarily for other devices to connect to the My Passport Wireless network in Home mode • With SD card inserted in the slot, press momentarily to start SD card transfer. My Passport Wireless Pro User Manual... -
Page 14: Setting Up The Wireless Drive
To turn off the drive, hold the power button for about three seconds until the Power and Battery Status LED off. Setting up the Drive for the First Time To connect and set up the drive for wireless use, do one of the following: My Passport Wireless Pro User Manual... -
Page 15: Using A Computer And Web Browser
For a list of compatible browsers, see “System Requirements and Browsers”. • Windows computer: http://mypassport • Windows or Mac computer: (the drive’s default IP address) http://192.168.60.1 • Windows computer: http://mypassport 5. Click on the Getting Started screen. License Agreement My Passport Wireless Pro User Manual... - Page 16 :(Optional) Enter a new Wi-Fi name for your Wi-Fi 5Ghz Wi-Fi Name (5Ghz) band to add security and to differentiate the drive from similar drives. The default Wi-Fi name is My Passport Wireless (5Ghz) or My Passport Wireless Pro (5Ghz), depending on the device. •...
- Page 17 SD card when it is inserted into the SD Card port. 11. Click Next 12. Review the screen, then click the check box, if not already checked to automatically update your My Passport Wireless software. My Passport Wireless Pro User Manual...
- Page 18 Save Shortcut • Click to close the screen without saving a shortcut Cancel 14. If you changed the name of the drive or your password, the drive reboots and the Reconnect to Network screen displays. My Passport Wireless Pro User Manual...
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Page 19: About The Dashboard
App for Google Play store, or Amazon Apps (for Android). 2. On your mobile device, go to and connect to the My Passport Wireless Settings using the new name of your drive and/or your new password. My Passport Wireless Pro User Manual... - Page 20 Setting up the Wireless Drive 3. Tap the icon to display the Western Digital End User License My Cloud Agreement. 4. Read the agreement and tap to display the WD My Cloud Welcome Accept screen. 5. Tap to display a list of available WD network devices.
- Page 21 My Cloud My Passport Wireless (or whatever you named your drive) to display the following confirmation screen: 12. Click to display your folders. Continue Using WD My Cloud App My Passport Wireless Pro User Manual...
- Page 22 Setting up the Wireless Drive 13. You can now open any of the folders to view its contents. My Passport Wireless Pro User Manual...
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Page 23: The Dashboard At A Glance
The Home page has an information bar at the top right, a navigation icon bar across the page, and an instant overview of the status of the drives’ main functions with links for updating settings. Information Icons My Passport Wireless Pro User Manual... -
Page 24: Information Icons
SD Card. Support Create system reports, test and diagnose device problems. you can also join the Product Improvement Program from this page. My Passport Wireless Pro User Manual... -
Page 25: Viewing Drive Status On The Home Page
Wi-Fi The Wi-Fi Panel identifies Illustrates the current connection type: Direct, Hotspot, or Home Network. • Click the panel to display the Wi-Fi page, where you can change how the drive is connected. My Passport Wireless Pro User Manual... -
Page 26: Information
The Dashboard at a Glance Information The Information panel identifies the My Passport Wireless device name and capacity, the current firmware version, and the current date and time. My Passport Wireless Pro User Manual... -
Page 27: Connecting The Drive
: In Wireless Network mode, you can connect your Wireless Network Connection My Passport Wireless device to a Wi-Fi network, share content, and access the Internet. This is referred to as the Shared Connection mode. My Passport Wireless Pro User Manual... -
Page 28: Making A Direct Wireless Connection
• In Windows, click the network icon in the Task bar • On a Mac, click System Preferences > Network > Wi-Fi 3. Select from the Network MyPassportWireless MyPassportWirelessPro list. 4. Open a browser and type one of the following: My Passport Wireless Pro User Manual... -
Page 29: Using Wd My Cloud App To Connect A Mobile Device Wirelessly
Using a Web Browser to Connect Wirelessly.) 2. On the My Passport Wireless dashboard, click Wi-Fi 3. In the Wi-Fi Networks area, click the toggle button to 4. Select a network from the Wi-Fi Networks list. My Passport Wireless Pro User Manual... - Page 30 • To share the content on your device with a trusted network, click the Share check box. content on this network Note: Do not choose this option if you are connecting to a public Wi-Fi network. 6. (Optional) Click to display additional Wi-Fi settings. Advanced Options My Passport Wireless Pro User Manual...
- Page 31 Passport Wireless drive. Static IP lets you set an IP address manually, as well as the mask, Gateway, and DNS Server. (If you don’t know this information, check your router’s settings.) 8. Click to save settings and connect to the Wi-Fi network. My Passport Wireless Pro User Manual...
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Page 32: Removing A Wi-Fi Connection
You can share the network connection with devices connected to the drive and modify advanced settings. 1. Select a network from the Wi-Fi Networks list. 2. To share the contents of the files on your drive, click the Share content on this network check box. My Passport Wireless Pro User Manual... -
Page 33: Viewing Or Changing The Drive's Advanced Wi-Fi Settings
2. In the My Passport Wireless area, click Edit 3. View or make any necessary changes to the three tabs on the Access Point Settings dialog. 4. Click when your changes are made. Save My Passport Wireless Pro User Manual... -
Page 34: Access Point Settings
AES (Advanced Encryption Standard) encryption. • WPA/WPA2 mixed security mode provides better compatibility with older devices. However, for better performance and higher security, WPA2 security mode is highly recommended. My Passport Wireless Pro User Manual... - Page 35 WPA/WPA2 mixed security mode provides better compatibility with older devices. However, for better performance and higher security, WPA2 security mode is highly recommended. Wi-Fi Channel Auto Accept the default ( ) or select a channel from the drop-down list. My Passport Wireless Pro User Manual...
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Page 36: Advanced Tab
• My Passport (5Ghz) • Both IP Address Identifies the IP address of your My Passport Wireless Pro drive. DHCP Service The service that assigns IP addresses to devices on the My Passport Wireless network. The options are: • : This is the default. -
Page 37: Loading Content On Your Drive
4. Drag and drop files from your computer to the My Passport Wireless drive (or from your computer to the My Passport Wireless drive). A copy of your files are saved on the drive. My Passport Wireless Pro User Manual... -
Page 38: Loading Content Using A Wi-Fi Connection
Fi security for protection. The My Passport Wireless drive is compatible with wireless cameras that support FTP, such as Nikon WT-2 and Canon WFT. See Knowledge Base Answer ID 11737 for information on compatible cameras. FTP is disabled by default. My Passport Wireless Pro User Manual... -
Page 39: To Enable Ftp Access
To back up files, the drive must be connected to the computer physically with a USB connection. Backing up a Mac Computer Note: To use Time Machine, reformat your drive to HFS+ Journal. For more information see Knowledge Base Answer ID ?????. My Passport Wireless Pro User Manual... - Page 40 You can specify the maximum amount of space you’d like to use on your drive to back up your files. Consult Apple Time Machine documentation. My Passport Wireless Pro User Manual...
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Page 41: Using An Sd Card With The Drive
Because your My Passport Wireless Pro device includes an SD Card port, you can easily transfer data from your SD Card to your My Passport Wireless Pro drive. M M anually Moving / Copying Data from an SD Card Use the following steps to manually move or copy data from your SD Card. -
Page 42: Automatically Moving / Copying Data From Your Sd Card
A A utomatically Moving / Copying Data from your SD Card Use the following steps to automatically copy or move the data on your SD Card to your My Passport Wireless Pro device. 1. On the My Passport Wireless Pro device Dashboard, click in the Navigation Media bar to display the Media page. -
Page 43: Viewing Content On An Sd Card
MYPASSPORT > Public > SD Card Imports V V iewing Content on an SD Card 1. On your computer, open the File Explorer (PC) window or Finder (Mac). 2. Do one of the following: My Passport Wireless Pro User Manual... - Page 44 • For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > SD • For a Mac computer, in the left pane of the Finder window in the SHARED section, double-click MYPASSPORT > SD My Passport Wireless Pro User Manual...
- Page 45 Using an SD Card with the Drive My Passport Wireless Pro User Manual...
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Page 46: Playing/Streaming Videos, Photos
DLNA-certified devices and for further information. The My Passport Wireless Pro drive can be enabled to serve as your home's DLNA media server. It streams photos, music, and videos to your DLNA-compatible devices so you can play media on a compatible device easily. -
Page 47: Media Count
In the DLNA section, you can view or modify the following settings: Streaming Allows you to enable content streaming to all devices connected to your My Passport Wireless Pro device. • To enable / disable the media streaming, click the toggle button. -
Page 48: Other Media Players
1. Connect to the My Passport Wireless drive. 2. Open a third party application. (See Knowledge Base Article ID 11736 for a list of apps.) 3. Search for media servers and select. 4. Stream the media. My Passport Wireless Pro User Manual... -
Page 49: Using The Battery
: Select this option to extend the life of the battery. Battery Life There is no difference between the two options if your My Passport Wireless Pro drive is plugged into an outlet and running on AC Power. My Passport Wireless Pro... -
Page 50: Charging The Battery
• On the Hardware page, the Power State changes to Charging. Viewing Battery Status When Drive is Off • Press the WPS button for one second. The Power and Battery Status LEDs indicate the amount of charge remaining in your battery. My Passport Wireless Pro User Manual... -
Page 51: Performing Administrative Functions
• Click the Admin icon on the navigation bar to display the Admin screen. C C hanging the Password and Device Name In the My Passport Wireless Pro section of the screen, view or modify the following basic device settings:... -
Page 52: Changing The Language
Save Click Device Name If desired, enter a new name for your My Passport Wireless Pro drive. This is the name you see on the network identifying your drive for connections and for accessing content stored on the drive. C C hanging the Language 1. -
Page 53: Locking The Drive
To enable FTP Access, click the toggle button to . See “Using a Compatible Wireless Camera.” L L ocking the Drive Use the following steps to lock your My Passport Wireless Pro drive. 1. Click the icon on the Navigation bar to display the Hardware screen Hardware 2. -
Page 54: Resetting Your Drive And Password
Admin page. M M anually Resetting the Drive Use the following steps to reset your My Passport Wireless Pro drive. Note: Use the following steps to reset your My Passport Wireless Pro drive. - Page 55 You need to reload all of your data after this type of restore. 3. When the restore is complete, the Reconnect to Network screen displays. 4. When the restore is complete, the Reconnect screen displays. 5. Follow the on-screen instructions to reconnect your drive. My Passport Wireless Pro User Manual...
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Page 56: Updating Firmware
To look for available updates, the drive must be connected to the via a home network or hotspot connection. You can check for Internet available updates at any time in the Available Updates area. My Passport Wireless Pro User Manual... -
Page 57: Performing A Manual Update
When the update is complete, your drive reboots. 7. Reconnect the wireless link from your computer directly to the drive. 8. Refresh your browser to view the updated Dashboard. My Passport Wireless Pro User Manual... -
Page 58: Getting Support
Support S S ystem Reports In the System Reports section, you can generate a report and automatically send it to Customer Support or download it to your computer. Click one of the following: My Passport Wireless Pro User Manual... -
Page 59: Diagnostics
If you join the program, your drive periodically sends its serial number to WD along with basic drive information. The benefit is that you help improve future product updates and enable the Western Digital Support team to help you more efficiently. Participating does not affect your drives’ performance. -
Page 60: Problems And Solutions
(if previously connected to it), or you can manually connect them. Once all the devices are connected to the Wi-Fi network, the drive acts as a wireless NAS device. My Passport Wireless Pro User Manual... -
Page 61: Battery And Performance
• The Public share is not accessible from a client computer. This is most likely because the My Passport Wireless Pro drive was disconnected from the USB port without safe removal. To solve this problem, you can run scandisk from a Windows computer. See Knowledge Base Answer 11742 for more information. -
Page 62: Drive Format
D D rive Format Can I reformat this drive to another file system Yes. The My Passport Wireless Pro device can be formatted to NTFS, FAT32, and HFS+. The My Passport Wireless Pro device can be formatted to exFAT, NTFS, FAT32, and HFS+. -
Page 63: Technical Specifications
: Input frequency: 47 to 63 Hz Temperature • Operating temperature : 0°C to 35°C (32°F to 95°F) • Non-operating temperature : -20°C to 60°C (-4.0°F to 140°F) Humidity • Operating humidity : 10%-80% (non-condensing} • Non-operating humidity : 5%-90% My Passport Wireless Pro User Manual... - Page 64 Technical Specifications Up to 10,000 MSL Altitude Drive format exFAT RoHs compliant My Passport Wireless Pro User Manual...
- Page 65 : mp3 (support for m4a, wma, wav and aiff added in release 3.1 - requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to find the supported types. My Passport Wireless Pro User Manual...
- Page 66 I I ndex Physical description of the drive Web browsers, compatibility My Passport Wireless Pro User Manual...
- Page 67 PRELIMINARY © 2015 Name of organization holding copyright (e.g. Western Digital Technologies) All rights reserved. Western Digital 3355 Michelson Drive, Suite 100 Irvine, 92612 4779-705144-A00-P1 July 2015...