WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.
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Table of Contents WD Service and Support ....... . . ii Registering Your WD Product .
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Use with an SD Card ........22 Maximize Battery Life .
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Technical Specifications ..... 59 Compliance and Warranty Information ..60 Regulatory Compliance ....... . . 60 Warranty Information .
Important: For the latest WD product information and news, visit our website at http://www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to http://support.wd.com/downloads. Kit Contents Your My Passport Wireless storage drive kit includes: My Passport Wireless storage drive USB 3.0 18-inch cable ...
It’s an interactive resource to walk users through installing and using their My Passport Wireless drive. The online Learning Center allows you to: Learn about your new personal cloud storage product.
Google Chrome 27 and later on supported Windows and Mac computers Physical Description Front View Power LED Wireless Activity LED The top of the My Passport Wireless portable hard drive has: A power LED indicator activity/wireless (Wi-Fi?) LED indicator...
• To turn on: Push until lights start blinking • To turn off: push for about 5 seconds to turn off Wi-Fi button • Connects to a router or mobile drive wirelessly • Starts SD card transfer • Turns on hotspot down link? MY PASSPORT WIRELESS USER MANUAL...
Do not place the drive on carpeting. Make sure the drive is on a clean, firm, and stable surface. To allow proper ventilation, do not block any of the enclosure’s air slots. Registering Your Drive? MY PASSPORT WIRELESS USER MANUAL...
Loading Content onto Your Drive Turning the Drive On and Off Important: It is best to charge the battery before using the My Passport Wireless drive the first time as the factory charge may have decreased during shipping. You have the following options: ...
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Setting up with a Computer and Web Browser Note: The computer must be wireless enabled. 1. Make sure the My Passport Wireless device is turned on and boy LEDs are lit. 2. Do one of the following: a. On your Windows computer, open the list of available networks.
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Mac computer: http://mypassport.local Windows or Mac computer: http://192.168.60.1 5. Read the agreement and click I accept: The Secure My Passport Wireless screen displays: Record network information here: Network Name: Password: 6. (Optional) The drive’s default network name is MyPassport. To add security and to differentiate the drive from others, enter a new name.
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Check you computer’s Downloads folder to find a link to your data. 8. Click Next to display the My Passport Wireless dashboard. You are ready to use your wireless drive. The dashboard gives you an overview of the status of your drive. For detailed information about the dashboard, see “Customizing the Drive: Dashboard”...
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GETTING STARTED 3. Read the agreement and tap Accept to display the WD My Cloud app Welcome screen. 4. Tap Connect Now to display a list of available wireless devices and networks. MY PASSPORT WIRELESS USER MANUAL...
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8. If you have not assigned a password to your drive (and don’t want to now), tap Skip. Continue to step 14 9. If you want to assign or change one, enter the password for the My Passport Wireless drive in both password fields. ***...
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GETTING STARTED 10. Tap Save Changes to display the following screen: 11. On your mobile device, go to Settings and connect to the My Passport Wireless using your new password: 12. Tap Join. The Settings screen shows the connection to the drive:...
Android/iOS mobile device with WD My Cloud. Using a Wi-Fi Connection When you first connect to the My Passport Wireless Wi-Fi network, none of your media is on the drive. (There are some samples. You can start copying files from your computer to the drive using Wi-Fi, or for faster download, by connecting the drive’s USB 3 port to a USB port...
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If you want to copy over a lot of files, consider using the USB port on your computer, which can be faster than using the My Passport Wireless Wi-Fi network. 1. Plug one end of the USB cable into the drive and the other end into your computer's USB port.
Using a Browser 1. Make sure the My Passport Wireless device is on, the power LED is lit, and the wireless LED is solid blue. (See “Understand the LEDs” on page 25 for more information.)
Windows or Mac computer: http://192.168.60.1 5. Press Enter to display the My Passport Wireless dashboard. You can now configure your drive or move content between the drive and the computer. Connecting with WD My Cloud on a Mobile Device...
Another advantage is that connecting the My Passport Wireless drive to a hotspot gives you access to your files as well as to the Internet. If you set up a password for your drive during...
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To connect to a hotspot: 1. On the My Passport Wireless dashboard, click Wi-Fi. The screen illustrates the current connection. In this case it is a direct connection. 2. Click Switch to Another Network.
If the network you joined has Internet connectivity, you now have Internet access. And if other computing devices join the My Passport Wireless drive's Wi-Fi network, they will also have access to the drive's content as well Internet connectivity, unless you set a password for it.
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Note: The WPS (Wi-Fi Protected Setup) option may not be available to you depending on your home Wi-Fi network. 4. To view or set advanced settings, click the Advanced Options down arrow: a. View your drive’s MAC Address (machine address) and device name. MY PASSPORT WIRELESS USER MANUAL...
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Wi-Fi network, you have access to the media (by DLNA) on your My Passport Wireless drive as well as Internet access (provided your home Wi-Fi network has Internet connectivity). Other devices that connect to your home Wi-Fi network will have access to your drive have the same kind of access.
. A No connections found message displays. Once it is removed, WHAT Close (home network or hotspot?) will no longer Auto Connect to the drive. The information for that connection must be re-entered if you want to use it again. MY PASSPORT WIRELESS USER MANUAL...
1. On the dashboard home page, click the Battery panel or the Media icon in the navigation bar to display the Media page. 2. Click Media in the navigation bar to display the Media page: 3. In the DLNA Server section, make sure the Streaming toggle button is On. MY PASSPORT WIRELESS USER MANUAL...
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1. On your computer, open the File Explorer (PC) window Finder (Mac). 2. Do one of the following: For a Windows PC, in the left pane of the File Explorer window (true for Win8?), click Network > MYPASSPORT > double-click Public > SD Card Imports. MY PASSPORT WIRELESS USER MANUAL...
1. To access the Hardware screen, click Hardware on the navigation bar or the Battery region on the home page: 2. In the Battery section, for Optimization, click Battery Life. Note: Performance optimizes media processing. MY PASSPORT WIRELESS USER MANUAL...
HOW DO I? Upgrade Firmware The Firmware page allows you to update the My Passport Wireless firmware automatically or to manually check for and install an update file. Click Firmware on the navigation bar to display the Firmware page. The current version and last update display in the Version section.
NEED EXAMPLES AND INSTRUCTIONS Charge the Battery Important: It is best to charge the battery before using the My Passport Wireless drive the first time as the factory charge may have decreased during shipping. 1. Connect one end of the cable (included in the box) into the drive’s USB port and the other end into the adapter (included in the box).
LED pulses in the color of the correlating charge Battery Charging state (for example, pulses red when charging at or below 20%, pulses orange when charging between 20 and 39%). When the device stops charging, LED becomes solid. MY PASSPORT WIRELESS USER MANUAL...
HOW DO I? Activity/Wi-Fi LED The Activity/Wireless LED is off when you take the My Passport Wireless drive out of the box. Activity/Wireless LED Behavior/ Indicates ... Color Connecting wireless during boot-up Solid blue Wireless network connected or active (all modes)
If you forget your Wi-Fi password, reset the hardware by the pushing the power and Wi-Fi buttons for about 15 seconds until the drive restarts. The reset does not erase the drive content. Use WPS? Use FTP with My Wi-Fi Camera? MY PASSPORT WIRELESS USER MANUAL...
My Passport Wireless drive can stream media to it. The media server searches for all the media stored on the My Passport Wireless drive connected to your home network. After enabling media serving for the drive (see “DLNA” on...
Note: Some devices may not support playback of all these files. Please refer to your device’s user manual to see which formats are supported. Note: Go to the Twonky configuration site (NAS_IP:9000) to aggregate content MY PASSPORT WIRELESS USER MANUAL...
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The Media page displays the current version, when the last update occurred, and the number of music, video, and pictures available on your device. Adding Media Content to the Folders (LEAVE FOR NOW) 1. Open NEED NEW GRAPHICS Windows Explorer Mac Finder Windows Explorer Mac Finder MY PASSPORT WIRELESS USER MANUAL...
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3. Follow the same process to place your videos and pictures into their respective Pictures and Video folders. Accessing Your Content Using Media Players Now that you have copied your files to the Public folder, connect the My Passport Wireless drive to your home network or a hotspot. See “Connecting to Your Home Wi-Fi Network”...
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See specific DLNA media device user manuals for instructions on connecting a DLNA device to your local area network so you can access content on the My Passport Wireless device. Go to http://www.dlna.org for a list of DLNA-certified devices and for further information.
Media Page Support Page Firmware Page Use the My Passport Wireless dashboard to customize settings and to manage the device as you prefer. Home Page The Home page has an information bar at the top right, a navigation icon bar across the page, and an instant overview of the status of the drive’s main functions with links for...
(waiting for icons from Mountainview) Icon Name Actions Home Page The dashboard displays an instant overview of the status of the drive’s main functions and links for updating settings. Wi-Fi Admin Hardware Media Support Firmware MY PASSPORT WIRELESS USER MANUAL...
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Wi-Fi page, where you can change how the drive is connected. See “Wi-Fi Page” on page 36 for more information. Wi-Fi Page The Wi-Fi page enables you to view or change your drive’s current connection type. MY PASSPORT WIRELESS USER MANUAL...
Hotspots are typically in public locations like coffee shops, airports, and hotels. A good example is to connect your My Passport Wireless drive to the Wi-Fi system in a hotel, and then connect numerous other devices to the drive.
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Click Use Password and enter the password for the Wi-Fi network. Click Use WPS and enter the WPS PIN. (Wi-Fi Protected Setup) Note: The WPS option is not available if your network doesn’t have WPS functionality. MY PASSPORT WIRELESS USER MANUAL...
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If the network you joined has Internet connectivity, you now have Internet access. And if other computing devices join the My Passport Wireless drive's Wi-Fi network, they will also have access to the drive's content as well Internet connectivity. Some hotspots require you to log in when you first open a browser window.
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Note: The WPS (Wi-Fi Protected Setup) option may not be available to you depending on your home Wi-Fi network. 5. Click OK to display the Network Connection Changing message. MY PASSPORT WIRELESS USER MANUAL...
CUSTOMIZING THE DRIVE: DASHBOARD A message warns that in Home Network mode, the My Passport Wireless drive is only accessible from your home Wi-Fi network. The direct connection turns off until you take the drive away from your home Wi-Fi network or you reset the drive.
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3. Click the minus (-) sign next to the connection you want to remove, and then click Close. You need to reconnect the My Passport Wireless drive to your computer with a Direct connection or to a hotspot if you want to work outside of your home network.
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CUSTOMIZING THE DRIVE: DASHBOARD My Passport Wireless 1. In the My Passport Wireless section of the screen, view or modify the following basic device settings: User Name The administrator’s user name is Admin. Settings Password To set or change a password for securing the settings: Do one of the following •...
To enable FTP Access, click the toggle button to On. Restore Factory Settings You can perform a full factory restore on the My Passport Wireless drive with no data loss. WARNING! Interrupting the factory restore process may damage the My Passport Wireless drive. Wait until after the reboot to use the drive again.
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To display the Hardware page, you have two options: Click Hardware on the navigation bar Click the Battery panel on the Home page. The current Charge Level and Power State appear on the page. MY PASSPORT WIRELESS USER MANUAL...
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To optimize media processing, click Performance There is no difference between the two options if your My Passport Wireless drive is plugged into an outlet and running on AC Power. Drive Lock Drive lock locks the drive so that it is inaccessible when connected to your computer through the USB port.
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The DLNA section of the page allows you to enable or disable media streaming and displays the number of music, picture, and video files stored on the My Passport Wireless drive. The drive automatically refreshes and rebuilds the DLNA database; however, you can do so manually if you suspect that your database is corrupted.
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DAS mode with an SD? What is the wireless part o this? Transferring Content from an SD Card 1. Insert the SD card containing your media files into the drive’s USB port. 2. WHEN DO YOU PRESS THE WI-FI BUTTON? MY PASSPORT WIRELESS USER MANUAL...
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The SD card shows as a separate volume when the drive is connected Note: wirelessly to a network. If the drive is connected to the USB port, it does not? need new screen shots - windows and mac MY PASSPORT WIRELESS USER MANUAL...
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The Support page enables you run diagnostic tests and generate system reports to send to Customer Support and gives you the opportunity to join WD’s Product Improvement Program. To display the Support Page, click Support on the navigation bar. MY PASSPORT WIRELESS USER MANUAL...
Participating does not affect your drive’s performance. The benefit is that you help drive future product updates and enable the Customer Support team to help you more efficiently. To opt into the program, switch the toggle button to On. MY PASSPORT WIRELESS USER MANUAL...
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CUSTOMIZING THE DRIVE: DASHBOARD Firmware Page The Firmware page allows you to update the My Passport Wireless firmware automatically or manually. To display the Firmware page, click Firmware on the navigation bar. Version This section of the page displays the current version number of the firmware and the date it was last updated.
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When the update is complete, your drive reboots and the Reconnect to Network screen displays: 4. Follow the on-screen directions to reconnect to the My Passport Wireless drive. Manual Update Note: To access the firmware file, you must be connected to a network or hotspot.
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3. Review the confirmation message and click Install and Reboot. The update installs on your device. When the update is complete, your drive reboots, and the Reconnect to Network screen displays: 4. Follow the on-screen directions to reconnect to the My Passport Wireless drive. MY PASSPORT WIRELESS USER MANUAL...
Backing up a Mac Computer Managing with WD Quick View This chapter provides a brief overview of using your My Passport Wireless drive as a backup destination. The drive must be connected wirelessly to your home network (see ..) (what about hotspot) or to the computer physically in a DAS connection to back up files.
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2. Click Go to Downloads to display the Downloads page: 3. In the WD SmartWare box, click Download. Note: My Passport Wireless drive users will initially download the standard version of WD SmartWare, which is then automatically upgraded to the WD SmartWare Pro version.
Windows 8 File History — Automatically backs up media files, documents, email, and other personal files to your My Passport Wireless drive. If you lose files or your system crashes, you can easily restore the files to your Windows computer. For more information on Windows 8 File History, consult Microsoft's documentation.
WD SmartWare —Launches WD SmartWare if installed (Windows) Exit WD SmartWare—Exits WD SmartWare if installed and running Installing WD Quick View 1. Access the online Learning Center Welcome page for My Passport Wireless. http://www.wd.com/setup/xxxxxxx:NEED NEW GRAPHICS MY PASSPORT WIRELESS USER MANUAL...
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5. Double-click the WD Quick View Setup file. 6. Complete the Quick View installer, following the directions on the page. 7. Right- or left-click the WD Quick View icon in the system tray to display a menu. MY PASSPORT WIRELESS USER MANUAL...
USING APPS TO BACK UP AND MANAGE THE DRIVE 8. Move the pointer over or click to select your My Passport Wireless drive and display a submenu: NEED SCREENSHOT WITHOUT SO MANY PRODUCTS 9. Select the desired option. Mac OS X NEED SCREEN SHOT 1.
1. To display one or more alerts, select your drive, then select Alerts on the WD Quick View submenu. Multiple alerts are arranged chronologically. NEED NEW with better alerts Alerts on Windows Alerts on Mac OS X 2. To close the Alerts panel, click Exit (Windows) or OK (Mac). MY PASSPORT WIRELESS USER MANUAL...
Manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failing to comply with these guidelines. MY PASSPORT WIRELESS USER MANUAL...
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. MY PASSPORT WIRELESS USER MANUAL...
Directives of the European Union, including the EMC Directives (2004/108/EC), (1999/5/EC), the Low Voltage Directive (2006/95/EC), and EuP Directive (2005/32/EC) and RoHS directive 2011/65/EU. A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. « »...
WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http://support.wd.com . WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession. MY PASSPORT WIRELESS USER MANUAL...
Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.
Environmental compliance, China RoHS Software, GPL 23 Erasing the drives 16 CAUTION about 16 Thunderbolt cable 3 Time Machine, using with 6 FCC Class B information 20 Full media scan 10 Warranty information 22 WD service, obtaining 22 MY PASSPORT WIRELESS USER MANUAL...
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Western Digital, WD, the WD logo, and My Passport are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries; WD Drive Utilities and Data Lifeguard are trademarks of Western Digital Technologies, Inc. in the U.S.
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