Error When Executing 'Export - Samsung WEC8500 Maintenance Manual

WEC8500/8050 Maintenance Manual

Error when executing 'export'

1.7.3
The 'export' command saves the currently active configuration information of the system
using the file name specified. If other processes related to settings are not working correctly,
an error may occur when entering the 'export' command. The error also occurs if the
system has insufficient disk space.
Symptoms
The following error message is generated when executing the command.
WEC8500# export test
Failed to get running-config.
Error: failed to create the configuration file.
or
WEC8500# export test
Please, check the disk usage.
Error: failed to create the configuration file.
Possible Causes

Other processes related to saving of settings are abnormal.

Insufficient disk free space.
Solutions
1) Check the 'Status' of 'evm', 'db', 'imi', and 'snmp' which are the processes related to
saving of system settings. If the process is in an abnormal state, contact your system
administrator.
WEC8500# show processes status
Processes Info.
Status: D – usually IO, R – Running, S – Sleep
T – Stop, X – Dead, Z – Zombie
up – Active, down – Inactive
dis – Disable
id name
-- ------ ----
........
1 evm
3 db
18 imi
29 snmpd 2466
........
Samsung Electronics America
pid activationTime
------
1770 2012-09-05 11:03:08
1817 2012-09-05 11:03:14
12268 2012-09-05 13:08:10
2012-09-05 11:04:31
status restart
------ ------
up(S) 0
up(S) 0
up(S) 0
up(S) 0
Version 5.1
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