Table of Contents
Advertisement
Troubleshooting
Revised: July 27, 2009, OL-7824-07
Introduction
•
•
Troubleshooting Overview
This section describes the troubleshooting methods used in this chapter and describes how the SCE 2000
platform is divided into subsystems for more efficient problem solving. If you are unable to easily solve
the problem, contact a customer service representative for assistance and further instructions. Provide
the representative with the following information:
•
•
•
•
•
•
Table 8-1
necessary, to follow the steps to isolate problems to a specific subsystem and resolve the problem if
possible.
OL-7824-07
Troubleshooting Overview, page 8-1
Troubleshooting with the User Log, page 8-12
Date you received the router
Chassis serial number
Type of software and release number
Brief description of the problem you are having
Brief explanation of the steps you have taken to isolate and resolve the problem
Maintenance agreement or warranty information
shows the general troubleshooting strategy described in this chapter. Refer to this table, as
C H A P T E R
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8
8-1
Advertisement
Table of Contents
Troubleshooting
