EXFO MaxTester series User Manual
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EXFO MaxTester series User Manual

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MaxTester Series

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  • Page 1 User Guide MaxTester Series...
  • Page 2 EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.
  • Page 3 End-User License Agreement You have acquired a device ("DEVICE") that includes software licensed by EXFO Inc. (EXFO) from an affiliate of Microsoft Corporation ("MS"). Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("SOFTWARE") are protected by international intellectual property laws and treaties.
  • Page 4 SOFTWARE. To be valid, the label must be affixed to the DEVICE, or appear on [COMPANY's] software packaging. If you receive the label separately other than from EXFO, it is invalid. You should keep the label on the DEVICE or packaging to prove that you are licensed to use the SOFTWARE.

  • Page 5: Table Of Contents

    Contents Contents Certification Information ..................... viii 1 Introducing the MaxTester Series Unit ............1 Main Features .........................1 LED Indicator Description .......................5 Function Buttons Description ....................6 Power Sources ........................7 Technical Specifications ......................7 Conventions ..........................8 2 Safety Information ..................9 Other Safety Symbols on Your Unit ..................10 Laser Safety Information .......................11...
  • Page 6 Recalibrating the Unit ......................136 Recycling and Disposal (Applies to European Union Only) ..........137 11 Troubleshooting ..................139 Solving Common Problems ....................139 Restoring Your Unit to Normal Operation ................144 Contacting the Technical Support Group ................147 Viewing System Information ....................148 Transportation ........................151 MaxTester Series...
  • Page 7 Contents 12 Warranty ....................153 General Information ......................153 Liability ..........................154 Exclusions ...........................154 Certification ........................154 Service and Repairs ......................155 EXFO Service Centers Worldwide ..................156 Index ......................157 MaxTester Series...

  • Page 8: Certification Information

    Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 9 This device does not contain any user-serviceable components. Any  unauthorized product changes or modifications will invalidate warranty and all applicable regulatory certifications and approvals. MaxTester Series...
  • Page 10 Hereby, EXFO declares that the radio equipment type “Wide Band Data Transmission” is in compliance with Directive 2014/53/EU. An electronic version of the complete declaration of conformity for your product is available on our website at www.exfo.com/library.

  • Page 11: Introducing The Maxtester Series Unit

    Note: In this documentation, the words “tap” and “double-tap” (related to the use of a touchscreen) replace the words “click” and “double-click”. Main Features Your MaxTester Series unit includes the following: Seven-inch color touchscreen  Two USB 2.0 ports (host) ...
  • Page 12 Introducing the MaxTester Series Unit Main Features Front Touchscreen Battery LED Home button On/Off button MaxTester Series...
  • Page 13 Introducing the MaxTester Series Unit Main Features Back Optional stand (to modify the position of the unit); not assembled on the unit at time of shipment ® Internal Wi-Fi and Bluetooth module (optional; sticker indicates that module is present) MaxTester Series...
  • Page 14 Introducing the MaxTester Series Unit Main Features DC input connector (for AC adapter/charger or car outlet adapter) Test instrument; some models only (refer to the user guide of the instrument for details) Stylus Built-in power meter (optional) VFL (optional) USB host ports...

  • Page 15: Led Indicator Description

    Introducing the MaxTester Series Unit LED Indicator Description LED Indicator Description There is one LED indicator located on the front panel of your unit, providing you with information about the battery. This LED is identified by the symbol. The LED blinks when the battery is charging and its color changes according to the charge level of the battery, as explained in the table below.

  • Page 16: Function Buttons Description

    Introducing the MaxTester Series Unit Function Buttons Description Function Buttons Description Your unit is equipped with function buttons which give you access to various tools at all times. The table below shows an overview of their purpose. Button Meaning Press the button to switch between the Home screen ...

  • Page 17: Power Sources

    For more information, see Electrical Safety Information on page 12. Technical Specifications To obtain this product’s technical specifications, visit the EXFO Web site at www.exfo.com. MaxTester Series...

  • Page 18: Conventions

    Introducing the MaxTester Series Unit Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.

  • Page 19: Safety Information

    Ensure that you understand and meet the required conditions before using your product. MPORTANT Other safety instructions relevant for your product are located throughout this documentation, depending on the action to perform. Make sure to read them carefully when they apply to your situation. MaxTester Series...

  • Page 20: Other Safety Symbols On Your Unit

    Direct current Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal. The unit is equipped with a frame or chassis terminal. On (Power) Off (Power) On/Off (Power) Fuse MaxTester Series...

  • Page 21: Laser Safety Information

    Laser information of the test instrument. Always refer to the user guide of the instrument for the exact information. Laser information of the VFL Units without test instrument Note: The label is affixed to the back panel of the unit. MaxTester Series...

  • Page 22: Electrical Safety Information

    Note: There is no need to remove the battery before inserting or removing a power meter or a VFL, but you need to follow the instructions provided in the user documentation carefully. MaxTester Series...
  • Page 23 Unless otherwise specified, all interfaces are intended for  connection to Safety Extra Low Voltage (SELV) circuits only. Capacitors inside the unit may be charged even if the unit has  been disconnected from its electrical supply. MaxTester Series...
  • Page 24 ARNING Use only the listed and certified AC adapter/charger provided by  EXFO with your unit. It provides reinforced insulation between primary and secondary, and is suitably rated for the country where the unit is sold. Use only accessories (such as the car outlet adapter, batteries, ...
  • Page 25 The operation and storage temperatures, as well as the altitude and relative humidity values of some modules may differ from those specified for your platform. In this case, always ensure that you comply with the most restrictive conditions (either module or platform). MaxTester Series...

  • Page 27: Getting Started With Your Unit

    The supports have been designed to be fully extended or fully retracted. They are already assembled on your unit. Note: The supports ensure optimum stability to the unit during your tests. To change the orientation of the unit using the supports: Pull out the two supports. Supports MaxTester Series...

  • Page 28: Installing And Using The Optional Stand

    1. Position the unit so that its front panel rests on a flat surface such as a table. 2. Using the provided hex key (“Allen” key), remove the two top screws that secure the back of the unit in place. Top screws securing the back of the unit MaxTester Series...
  • Page 29 Stand blocker Anchor eyelet (shown in grey) 4. Using the provided hex key (“Allen” key), put the two top screws back in place (in the center of the blockers). MaxTester Series...
  • Page 30 5. Hold the stand by its sides, and then slightly widen it to be able to insert it into the blockers. Stand’s retaining clip 6. Release the stand as soon as it is properly inserted into the blockers. 7. If desired, secure the stand in its retaining clip by pushing it downwards. MaxTester Series...
  • Page 31 Getting Started with Your Unit Installing and Using the Optional Stand To change the orientation of the unit using the stand: Pull out the stand. MaxTester Series...

  • Page 32: Turning On Or Off The Unit

    AC power comes back. When the unit is in suspend mode and is powered by battery, the unit will remain in suspend mode if you connect the AC power, but the battery LED will light up. MaxTester Series...
  • Page 33 Press the On/Off button. The unit’s backlight will turn off. To exit the suspend mode and resume your work: Press the On/Off button. To perform a shutdown: Press and hold the On/Off button a few seconds until the unit beeps once. MaxTester Series...

  • Page 34: Configuring Your Unit At First Startup

    (EULA), and to read the user documentation for important safety information. Finally, you will have the possibility to browse the EXFO Web site, and to register your new product online (provided that to you have access to an Internet connection and that the Internet options by default are compatible with your network configuration).
  • Page 35 See Setting Date and Time Formats on page 51. See Setting the Decimal Separator on page 52. See Adjusting the Date, Time and Time Zone on page 43. Note: The images above show the default values for each setting. MaxTester Series...
  • Page 36 Configuring Your Unit At First Startup 3. Continue with the remaining steps. See Accessing the Online Documentation on page 67. 4. When the configuration is complete, tap Finish. The Web browser will be launched automatically if you selected the check box. MaxTester Series...

  • Page 37: Navigating Through The Applications

    AC power and battery level indicators (a lightning icon indicates battery is charging) Quick information zone To view information at a glance about specific applications (here, VNC Server is running) Date and time (according to defined format) Available applications and tools MaxTester Series...
  • Page 38 To close an application: Tap the X button. Note: Some windows and tools do not have a close button. In this case, simply press the button to exit the application or tool, and go back to the last used application. MaxTester Series...

  • Page 39: Using The On-Screen (Virtual) Keyboard

    Selecting the Layout of the On-Screen Keyboard on page 46. To use the on-screen keyboard: 1. Select the location where you want to enter text. 2. Enter the data as required. 3. Exit the location when you have finished entering data. MaxTester Series...

  • Page 40: Installing Or Upgrading The Applications

    When updates are available, you can download the new installation files (system image file or specific products) from the EXFO Web site to a computer. You can then transfer the files to your unit with a USB memory key.
  • Page 41 Installing or Upgrading the Applications To install or upgrade the applications: 1. Using your computer, if necessary, retrieve the desired system image file or product upgrade files from the EXFO Web site. MPORTANT If you want to upgrade specific products, ensure that you retrieve both the .bin and .xlm files.
  • Page 42 USB memory key, the application will prompt you to browse for a folder containing upgrade files. Note: If several versions of the system image or of the products are found, the application will install the most recent version. MaxTester Series...
  • Page 43 10. Read the end-user license agreement (EULA), and if you agree with the terms, tap Accept. Note: The acceptance of the license agreement is mandatory to be able to proceed with the upgrade. Note: The installation process may take a few minutes. MaxTester Series...
  • Page 44 12. When the configuration wizard is displayed, follow the on-screen instructions (see Configuring Your Unit At First Startup on page 24). Note: At this point, if you have used a USB memory key to update your unit, you can remove it. MaxTester Series...

  • Page 45: Activating Software Options

    However, if you purchase options afterwards, you will have to activate them yourself. Before being able to activate options, you need to contact EXFO with the following information: Purchase order number of the newly purchased options ...
  • Page 46 When the operation is successful, the option indicator will turn into a green check mark to confirm that the option is now active. Note: If no appropriate key file is found on the USB key, the application will prompt you to browse for a folder containing a key file. MaxTester Series...
  • Page 47 7. Restart your unit to complete the activation process: 7a. Press and hold the On/Off button a few seconds until the unit beeps once. 7b. Turn the unit on again. MaxTester Series...

  • Page 48: Using A Keyboard, Mouse Or Other Usb Devices

    USB ports. EXFO fiber Only the probes of the FIP-400B series are supported inspection probe on your unit. For more information on how to start the probe application, see Inspecting Fibers with a Probe on page 83. MaxTester Series...
  • Page 49 Note: It is not necessary to turn off the unit before connecting the USB device. The software will automatically detect its presence. Your device is automatically recognized and immediately usable (provided that it uses the drivers already available on your unit). MaxTester Series...

  • Page 51: Setting Up Your Unit

    3. Move the slider until the screen appearance is to your liking. The new brightness value is taken into account immediately. 4. From the unit’s front panel, press the button to return to the Home screen. MaxTester Series...
  • Page 52 Note: Once you have press the button, the brightness is set to the maximum value temporarily to ensure optimal readability. 2. From the shortcut toolbar, tap the button corresponding to the desired brightness level. The new brightness value is taken into account immediately. MaxTester Series...

  • Page 53: Adjusting The Date, Time And Time Zone

    1. From the Home screen, tap Configuration. 2. Tap Date and Time. 3. Modify the settings according to your needs. 4. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 54: Selecting The Language Of Operation

    (see Selecting the Layout of the On-Screen Keyboard on page 46). To select a new interface language: 1. From the Home screen, tap Configuration. 2. Tap Region and Language. MaxTester Series...
  • Page 55 Selecting the Language of Operation 3. From the Display language list, select the desired language. 4. When the application prompts you to restart the unit, tap OK to confirm. The new interface language will become available at the next startup. MaxTester Series...

  • Page 56: Selecting The Layout Of The On-Screen Keyboard

    If you select the QWERTY (Pinyin) layout, in addition to the virtual  keyboard, the following floating toolbar is displayed. To switch between English and Chinese To access other properties (input language) To switch between half-width and To switch between English and full-width characters Chinese punctuation MaxTester Series...
  • Page 57 Note: If the Pinyin, Japanese or Hangul toolbar are not visible, they could be hidden under the virtual keyboard. In this case, simply move the virtual keyboard until you can see the toolbar. Once the toolbar is visible, you can move it to a location of your choice on the screen. MaxTester Series...
  • Page 58 (Japanese) or Hangul layout (or vice versa) requires that you restart your unit manually. 4. From the unit’s front panel, press the button to return to the Home screen. The on-screen keyboard will use the new layout next time you need to enter data. MaxTester Series...

  • Page 59: Selecting The Global Language Format (Locale)

    For information on how to refine the date, time or decimal separator formats, see Setting Date and Time Formats on page 51 and Setting the Decimal Separator on page 52. To set the global language format: 1. From the Home screen, tap Configuration. 2. Tap Region and Language. MaxTester Series...
  • Page 60 3. From the Format list, select the desired global language (locale). This will determine the date formats available for the dates, time and decimal separator. 4. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 61: Setting Date And Time Formats

    1. From the Home screen, tap Configuration. 2. Tap Region and Language. 3. Refine the settings according to your needs. 4. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 62: Setting The Decimal Separator

    2. Tap Region and Language. 3. From the Decimal separator list, select the desired separator. 4. From the unit’s front panel, press the button to return to the Home screen. The new value is taken into account immediately. MaxTester Series...

  • Page 63: Changing The Background Picture

    The unit takes into account only a limited number of the most recent images whose sizes are 800 pixels x 480 pixels or more. Adding a large number of images to your unit will have an impact on the loading time of the background images list. MaxTester Series...
  • Page 64 2. Connect the USB memory key to one of the USB ports on your unit. 3. From the Home screen, tap File Manager. 4. Tap the parent folder button once. 5. Localize your USB memory key (identified by “Removable Disk” or “Removable Disk 2”). MaxTester Series...
  • Page 65 10. From the Edit menu, select Paste. 11. If necessary, repeat steps 6 to 10 with all the images that you want to transfer to your unit. 12. Disconnect the USB memory key. Your new images are now available on your unit. MaxTester Series...
  • Page 66 The edge of the selected image will be highlighted and a check mark will appear, confirming your selection. 4. From the unit’s front panel, press the button to return to the Home screen. The background image is refreshed immediately. MaxTester Series...

  • Page 67: Configuring The Power Management Options

    Note: When the unit is in suspend mode and powered by battery, to save battery power, the unit will switch from suspend to shutdown automatically after four hours. Note: When the backlight is dimmed, the unit operation is not interrupted. Touch anywhere on the screen to return to normal operation. MaxTester Series...
  • Page 68 1. From the Home screen, tap Configuration. 2. Tap Power Options. 3. Modify the settings according to your needs. 4. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 69: Configuring The Internet Options

    4. Go to the Connection tab. 5. Modify the settings using the information provided by your network administrator. 6. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 70: Recalibrating The Touchscreen

    CTRL + ALT + T. To recalibrate the touchscreen: 1. If you have started the calibration application already, go directly to step 4. Otherwise, from the Home screen, tap Configuration. 2. Tap Devices and Utilities. 3. Tap Touchscreen Calibration. MaxTester Series...
  • Page 71 The application will close automatically after a few seconds. 5. When the calibration is complete, you will return to the Configuration window automatically. 6. Press the button to close the Configuration window and return to the Home screen. MaxTester Series...

  • Page 72: Selecting The Startup Application

    You can also configure your unit to start services such as the VNC server (for remote control) or EXFO Connect Client CE. For more information on remote control with VNC, see Accessing Your Unit Remotely on page 113. For more information on EXFO Connect Client CE, refer to the corresponding user guide.
  • Page 73 Note: You can select more than one service, but only one application at a time. 4. From the unit’s front panel, press the button to return to the Home screen. Your selection will be taken into account next time you restart the unit. MaxTester Series...

  • Page 74: Configuring The Network Settings

    Note: If you are not sure on how to proceed or need more information about the configuration, contact your network administrator. To configure the network settings: 1. From the Home screen, tap Configuration. 2. Tap Devices and Utilities. 3. Tap Network Connections. MaxTester Series...
  • Page 75 7. Tap OK to confirm the changes. 8. Close the window to return to the Configuration window. 9. From the unit’s front panel, press the button to return to the Home screen. The new values are taken into account immediately. MaxTester Series...

  • Page 77: Maxtester Series

    PDF reader. If you want to print the user documentation, from a computer having access to the Internet, you can go to the My EXFO section of the EXFO Web site (www.exfo.com) and download it directly. You can also retrieve the user documentation from your unit and transfer the PDF file to a USB memory key.
  • Page 78 Working with Your Unit Accessing the Online Documentation 3. If you wish to access navigation tools, tap anywhere on the screen to display the tools icon. MaxTester Series...
  • Page 79 PDF reader, you need to go back to the Tools tab (steps 3 and 4 explained above), and then exit the full screen mode with the button. You will then be able to close the reader as usual with the button. MaxTester Series...
  • Page 80 5. Locate the desired PDF file. The English version is available directly at the root of the folder. For the other languages, double-tap the folder corresponding to the desired language. Note: The user documentation may not be available in all of the listed languages. MaxTester Series...
  • Page 81 7. Tap the parent folder button several times until you can see your USB memory key (identified by “Removable Disk” or “Removable Disk 2”). 8. Double-tap the USB memory key identifier to access the key contents. 9. From the Edit menu, select Paste. 10. Disconnect your USB memory key. MaxTester Series...

  • Page 82: Taking Screen Captures

    By default, the application generates file names as follows:  IMG_<Selected_date_format>_<Selected_time_format>.jpg where Selected_date_format corresponds to the short date format defined in the Configuration > Region and Language window. Selected_time_format corresponds to the time format defined in the Configuration > Region and Language window. MaxTester Series...
  • Page 83 2. From the shortcut toolbar, tap the button. The screen capture is automatically taken (a visual effect typical of a camera taking a picture indicates that the capture is complete). Note: The shortcut toolbar will not appear in the screen capture. MaxTester Series...

  • Page 84: Setting Storage Parameters For Screen Captures

    However, if you have defined a destination folder on a USB key and this key is not connected to your unit when you take screen captures, the latter will be sent to the default folder. MaxTester Series...
  • Page 85 1. From the Home screen, tap Configuration. 2. Tap Devices and Utilities. 3. Tap Screenshot Configuration. 4. Under Image format, select the option corresponding to the desired format. 5. Tap OK to confirm the changes and close the window. MaxTester Series...
  • Page 86 Working with Your Unit Setting Storage Parameters for Screen Captures To modify the destination folder: 1. From the Home screen, tap Configuration. 2. Tap Devices and Utilities. 3. Tap Screenshot Configuration. 4. Under Destination folder, tap Browse. MaxTester Series...
  • Page 87 5. From the Browse for Folder window, select the folder that you want to use to store the screen captures. 6. When your selection is made, tap OK. 7. Tap OK to confirm the changes and close the window. MaxTester Series...

  • Page 88: Browsing The Web

    Internet connection. If you need to modify the Internet options, see Configuring the Internet Options on page 59. To browse the Web: 1. From the Home screen, tap the Internet Explorer icon to open the browser. MaxTester Series...
  • Page 89 Browsing the Web 2. Enter the desired Web address in the address bar and tap the ENTER key from the on-screen keyboard to start browsing. 3. Press the button or close the window to return to the Home screen. MaxTester Series...

  • Page 91: Using The Optional Built-In Power Meter And Vfl

    VFL. To access the built-in power meter or the VFL: From the Home screen, tap the Power Meter - VFL icon to open the application. MaxTester Series...

  • Page 93: Inspecting Fibers With A Probe

    ConnectorMax2 application. To inspect fibers with a probe: 1. Connect the probe to one of the USB ports on the top panel of your unit. 2. From the Home screen, tap the ConnectorMax2 icon to open the application. MaxTester Series...

  • Page 95: Managing Data

    Ethernet port to connect to a network (for transfer via VNC -  see Accessing Your Unit Remotely on page 113) ® internal Wi-Fi and Bluetooth module (optional) to connect to a  ® wireless network or transfer data via Bluetooth MaxTester Series...

  • Page 96: Viewing Disk Space And Managing Files

    To transfer files or folders between your unit and a USB memory key: Use the Data Mover application to easily transfer files and folders to a USB memory key (see Transferring Files with the Data Mover Application on page 106). MaxTester Series...

  • Page 97: Transferring Data Via Bluetooth

    Your unit must be located within a 9-meter area from your computer ® (limitation of the Bluetooth technology). If you need to transfer large files (more than 100 MB), use a USB key, or connect to a Wi-Fi or an Ethernet network. MaxTester Series...
  • Page 98 ® 2a. On the computer, from the taskbar, click the Bluetooth icon. 2b. Select Open Settings. ® 2c. Ensure that the option allowing Bluetooth devices to find the computer is selected. 2d. Click OK to confirm. MaxTester Series...
  • Page 99 ® If no Bluetooth devices have been paired yet (or if all pairings have been removed), you will see an empty list when you open the configuration window. You can also scan for all available devices. MaxTester Series...
  • Page 100 ® Wi-Fi and Bluetooth module is  disabled (see Enabling or Disabling the Wi-Fi and Bluetooth® Module on page 103). Once the communication is established between your unit and the computer, you are ready to transfer data. MaxTester Series...
  • Page 101 3. Tap Bluetooth Configuration. Note: The Bluetooth Configuration icon is only visible on units that support wireless communication, and that are equipped with the optional wireless module. 4. Ensure that the Enable Wi-Fi and Bluetooth check box is selected. MaxTester Series...
  • Page 102 Note: Depending on the computer that you are using, the application will either provide you with a passkey, or prompt you to confirm that the displayed passkey matches the passkey used on the computer. 8. If necessary, write down the passkey displayed on screen. MaxTester Series...
  • Page 103 (Configuration > Devices and Utilities > Bluetooth Configuration > Disconnect). 11. Ensure that the row corresponding to your paired computer is selected, and then tap Settings to activate the desired mobile service. MaxTester Series...
  • Page 104 You are now ready to start transferring files. The unit will try to establish a connection with the paired devices automatically next at the next startup, or return from the suspend mode (a connection window will appear briefly). MaxTester Series...
  • Page 105 You must use Mobile Device Center to transfer data. To transfer data from your unit to a computer with Mobile Device Center: 1. On the computer, from Mobile Device Center, click Connect without setting up your device. MaxTester Series...
  • Page 106 4. Double-click the drive that is identified with “\” to access the folders on your unit. Note: If you close Mobile Device Center, you may have to open it manually at next startup of the unit or when the unit returns from the suspend mode. MaxTester Series...

  • Page 107: Connecting To A Wireless Network

    MaxTester Series...
  • Page 108 The networks are identified either as “Unsecured” (no protocol) or “Secured” with the protocol that is used. Dimmed rows indicate networks that use a protocol requiring a manual configuration. In this case, you may need to contact your network administrator about the configuration details. MaxTester Series...
  • Page 109 4. Tap Wi-Fi Configuration. Note: The Wi-Fi Configuration icon is only visible on units that support wireless communication, and that are equipped with the optional wireless module. 5. Ensure that the Enable Wi-Fi and Bluetooth check box is selected. MaxTester Series...
  • Page 110 As soon as the connection is established, you can start working with the selected wireless network. When you have finished, from the Wi-Fi Configuration window, tap Disconnect to stop communication with the wireless network. MaxTester Series...
  • Page 111 3. Tap Wi-Fi Configuration. Note: The Wi-Fi Configuration icon is only visible on units that support wireless communication, and that are equipped with the optional wireless module. 4. Ensure that the Enable Wi-Fi and Bluetooth check box is selected. MaxTester Series...
  • Page 112 Managing Security Certificates on page 105. 7. When the configuration is complete, tap OK to close the configuration window. You are now ready to connect to the wireless network for which you have configured the connection parameters. MaxTester Series...

  • Page 113: Enabling Or Disabling The Wi-Fi And Bluetooth ® Module

    As soon as you disable the wireless module, both the Wi-Fi and Bluetooth capabilities are disabled. You can enable the module again at any time. ® To enable or disable the Wi-Fi and Bluetooth module: 1. From the Home screen, tap Configuration. 2. Tap Devices and Utilities. MaxTester Series...
  • Page 114 5. Tap Close to return to the Configuration window. 6. From the unit’s front panel, press the button to return to the Home screen. The new selection is taken into account immediately. MaxTester Series...

  • Page 115: Managing Security Certificates

    Contact your network administrator for more information. To manage security certificates: 1. From the Home screen, tap Configuration. 2. Tap Devices and Utilities. 3. Tap Security Certificates. 4. Import, view, or remove the certificates as needed. 5. When you have finished, tap OK. MaxTester Series...

  • Page 116: Transferring Files With The Data Mover Application

    If you need more flexibility and a greater choice of report types, you can also transfer result files to a computer onto which applications such as EXFO FastReporter 2 are installed. With the Data Mover application, you can copy folders and files from your unit to a USB storage device quickly.
  • Page 117 Note: The HOUR value will appear in a 24-hour format, regardless of your unit's time settings. To transfer files with the Data Mover: 1. Connect a USB storage device to one of the USB ports. 2. From the Home screen, tap Data Mover. MaxTester Series...
  • Page 118 4. If necessary, under Destination media, select the desired USB storage device. 5. Tap Copy. The files will remain on your unit after the transfer. 6. When you have finished, tap to exit the Data Mover application. MaxTester Series...
  • Page 119 Managing Data Transferring Files with the Data Mover Application To manage the list of source folders: 1. From the Home screen, tap Data Mover. 2. Tap User Preferences. MaxTester Series...
  • Page 120 Transferring Files with the Data Mover Application 3. If you want to add your own folders to the list of source folders, proceed as follows: 3a. Tap Add a Folder. 3b. Select the desired folder, and then tap OK. MaxTester Series...
  • Page 121 Note: The application will not prompt you to confirm the removal of the folder from the list. 5. When you have finished, tap Close. Your changes are reflected automatically. All the newly added folders are selected by default. 6. Tap to exit the Data Mover application. MaxTester Series...

  • Page 123: Accessing Your Unit Remotely

    VNC Server Properties window. By default, all people that use the TightVNC Client will enter the same password (as defined on the server). Each user to whom you provide the password will be able to connect to the unit via TightVNC. MaxTester Series...
  • Page 124 Know the IP address of the unit and provide it in the connection  settings on the computer. Know the password (same for all users by default).  This section provides you with the basic information to control your unit with TightVNC. MaxTester Series...

  • Page 125: Configuring The Vnc Server

    If you have configured the VNC Server to start automatically when you turn on your unit, you must stop the Server before being able to modify the VNC configuration. To configure the VNC Server: 1. From the Home screen, tap VNC. MaxTester Series...
  • Page 126 3. Select the option that best suits your needs. If you do not want to be prompted for a password when you  connect with TightVNC, select No Authentication. If you prefer to secure the connection with a password, select VNC  Password Authentication. MaxTester Series...
  • Page 127 4c. Tap OK to keep the new password. 5. From the VNC Server Properties window, tap OK to confirm the changes. If you prefer to discard all the modifications that you made (including the password), tap the button. MaxTester Series...

  • Page 128: Installing The Tightvnc Viewer On A Client Computer

    If the TightVNC Viewer is not already installed on your computer, you can download it from the Web for free. MPORTANT EXFO does not provide licenses for TightVNC Viewer. Always ensure that you are entitled to install it on your computer. To install the TightVNC Viewer on your computer: 1.

  • Page 129: Connecting To Your Unit With Tightvnc

    Note: To use an Ethernet network, connect an RJ-45 (network) cable to the unit’s RJ-45 port located on its top panel. 2. Turn on both the computer and the unit. 3. On your unit, from the Home screen, tap VNC. MaxTester Series...
  • Page 130 Note: The icon appears in the upper right corner of the Home screen to indicate that the VNC Server is running, and that remote connections can be established with the unit. 7. From your computer, start the TightVNC Viewer. MaxTester Series...

  • Page 131: Configuring Vnc Server To Start Automatically

    However, you can modify this setting. This is especially useful if you need to remotely connect to your unit without having the unit close at hand. If you want VNC Server to start automatically when you turn on your unit, see Selecting the Startup Application on page 62. MaxTester Series...

  • Page 133: 10 Maintenance

    ARNING The use of controls, adjustments and procedures, namely for operation and maintenance, other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit. MaxTester Series...

  • Page 134: Cleaning Detector Ports

    4. While applying light pressure (to avoid breaking the detector window), gently rotate the cleaning tip on the detector window. 5. Repeat step 4 with a dry cleaning tip or blow dry with compressed air. 6. Discard the cleaning tips after one use. MaxTester Series...

  • Page 135: Cleaning Vfl-Type Connectors

    1. Insert the cleaning tip into the optical adapter, and push the outer shell into the cleaner. Note: The cleaner makes a clicking sound to indicate that the cleaning is done. 2. Verify connector surface with a fiber inspection probe (for example, EXFO’s FIP). MaxTester Series...

  • Page 136: Cleaning The Touchscreen Of Your Unit

    Finally, the unit indicates the charge status with the LED on its front  panel (see LED Indicator Description on page 5). AUTION Only charge the battery with the AC adapter/charger (or the car outlet adapter) provided by EXFO with your unit. MaxTester Series...
  • Page 137 If you need to store the unit for an extended period of time,  place it in a cool dry place. To recharge the battery: Connect the unit to a power outlet using the AC adapter/charger (or the car outlet adapter). The charge cycle will start and end automatically. MaxTester Series...

  • Page 138: Replacing Batteries

    Replacing Batteries Replacing Batteries Your unit uses a lithium-polymer battery with built-in protection that has been especially designed for EXFO. For this reason, it is only possible to replace the battery with a battery designed for your MaxTester Series unit. ARNING To avoid damaging your unit, EXFO recommends that you send ...

  • Page 139: Installing Or Removing The Power Meter And Vfl

    Be careful not to drop metal objects such as screws inside the  unit. These could cause a short-circuit leading to a fire or an explosion. MaxTester Series...
  • Page 140 Only place the power meter on antistatic surfaces such as an  antistatic mat, and quickly put power meters that need recalibration into antistatic bags. AUTION Use only power meters and VFL designed for your unit and approved by EXFO. MaxTester Series...
  • Page 141 Note: Keep the screws close at hand because you will need them to secure the power meter in place later. 7. Remove the protective cover. MPORTANT Do not discard the protective cover. You will need it to protect the power meter bay if you ever send the power meter for recalibration. MaxTester Series...
  • Page 142 10. Gently slide the power meter into the bay until its faceplate is flush with the edge of the bay. 11. Using a screwdriver, secure the power meter in place with all the screws that you have removed at step 6. MaxTester Series...
  • Page 143 Note: If the power meter is not detected, this could mean that it is not inserted properly in the unit. In this case, repeat the installation procedure. If the problem persists, contact EXFO. To remove the power meter for recalibration: 1.
  • Page 144 You will need them to secure the protective cover in place later. MPORTANT Do not discard the screws. You will need them to secure the power meter in its bay when it is back from calibration. MaxTester Series...
  • Page 145 9a. Carefully place the cover over the power meter bay. 9b. Using a screwdriver, secure the protective cover in place with all the screws that you have removed at step 6. 10. Remove your antistatic strap. 11. Connect your unit to an external power source if desired. MaxTester Series...

  • Page 146: Recalibrating The Unit

    Under normal use, the recommended interval for your MaxTester Series unit is: one year. For newly delivered units, EXFO has determined that the storage of this product for up to six months between calibration and shipment does not affect its performance (EXFO Policy PL-03).

  • Page 147: Recycling And Disposal (Applies To European Union Only)

    To ensure that your unit conforms to the published specifications, calibration may be carried out at an EXFO service center or, depending on the product, at one of EXFO’s certified service centers. Calibrations at EXFO are performed using standards traceable to national metrology institutes.

  • Page 149: 11 Troubleshooting

    If the unit still does not turn on, press and hold down the power button for at least 12 seconds to force a hardware reset on the unit. Release the power button, and then restart your unit as usual. MaxTester Series...
  • Page 150 The USB memory key should now be detected properly. The keyboard, mouse or The maintenance Restart your unit. USB memory key no mode has been longer seem to be enabled by mistake. detected properly after browsing the Maintenance and Recovery menu. MaxTester Series...
  • Page 151 Wi-Fi then try to establish a new disconnected. The unit network. connection with the password. then tries to reconnect to the network several times, but is disconnected after a few seconds each time. MaxTester Series...
  • Page 152 (visible your unit as usual. from Home screen or The battery level should now be from Configuration > indicated correctly. System Information > Capacity) indicates a battery level below the critical value. MaxTester Series...
  • Page 153 For defined correctly. more information, see Configuring the Power Management Options on page 57. Unit is not responding. Restore your unit (see Restoring Your Unit to Normal Operation on page 144). MaxTester Series...

  • Page 154: Restoring Your Unit To Normal Operation

    Restoring Your Unit to Normal Operation Restoring Your Unit to Normal Operation If you ever encounter major problems with your MaxTester Series unit (for example, you cannot start it), you can revert your unit to its initial state (as it was when you purchased it). For current updates, use the Software Update tool.
  • Page 155 1. Turn off the unit. 2. Ensure that your unit will remain powered on during the operation by connecting it to a power outlet using the provided AC adapter/charger. Press the buttons simultaneously to display the Maintenance and Recovery menu. MaxTester Series...
  • Page 156 4. Select Start Recovery Procedure and confirm your choice. 5. Select Start and confirm your choice to proceed with the recovery operation. The operation may take a few minutes. The unit will restart upon completion of the process. MaxTester Series...

  • Page 157: Contacting The Technical Support Group

    Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.

  • Page 158: Viewing System Information

    You can easily access important information such as serial numbers, or version numbers for kits and components directly from your unit. You can also find the contact information if you ever need to reach EXFO. Retrieving the Serial Numbers Your unit may display one or more serial numbers, depending on the test instruments that you have.
  • Page 159 To retrieve the component versions: 1. From the Home screen, tap Configuration. 2. Tap System Information > About. The component versions are listed above the contact information. 3. From the unit’s front panel, press the button to return to the Home screen. MaxTester Series...
  • Page 160 Troubleshooting Viewing System Information Retrieving the Contact Information All the information necessary to contact EXFO is available from your unit. To retrieve the contact information: 1. From the Home screen, tap Configuration. 2. Tap System Information > About. The contact information is displayed.

  • Page 161: Transportation

    Pack the unit in its original packing material when shipping.  Avoid high humidity or large temperature fluctuations.  Keep the unit out of direct sunlight.  Avoid unnecessary shocks and vibrations.  MaxTester Series...

  • Page 163: 12 Warranty

    12 Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.

  • Page 164: Liability

    Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.

  • Page 165: Service And Repairs

    5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.

  • Page 166: Exfo Service Centers Worldwide

    Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuyong, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. MaxTester Series...

  • Page 167: Index

    ......... 126 operation..........57 VFL connectors........125 recharging ........... 127 client, TightVNC......... 113, 118 replacing or removing ......128 closing applications ........28 black LED............5 component versions ........149 blinking LED ..........5 computer, configuring......... 88 MaxTester Series...
  • Page 168 52 global language format....... 49 defining personal folders ......106 green LED ............5 deleting files and folders......86 description keypad............. 6 hardware buttons.......... 6 LED ............5 hazard, laser radiation......... 11 detector port, cleaning......124 MaxTester Series...
  • Page 169 Internet......59, 78 network label, identification ........147 configuring settings ....... 64 language, setting ........44 port............4 laser safety information ......11 new version of software ......30 launching probe application ....... 83 layout, keyboard ........44, 46 MaxTester Series...
  • Page 170 129, 131 location ........... 4 safety maintenance........129 caution ............ 8 removing ........129, 133 conventions ..........8 predefined folders........106 information..........11 preferred networks........97 warning ........... 8 printing documents........67 saved networks..........97 screenshots, taking........72 MaxTester Series...
  • Page 171 8 maintenance ........129 removing ..........129 viewer, TightVNC ........118 viewing technical specifications........7 PDF files ..........67 technical support ........147 system information ....148, 149, 150 temperature for storage......123 virtual keyboard........... 29 MaxTester Series...
  • Page 172 ........x manual configuration ......101 signal strength........97 Windows Mobile Device Center....88 wireless encryption and protocol ...... 101 icon ............97 internal device ........103 network ..........97 sticker ............3 wizard, configuration........24 yellow LED............. 5 MaxTester Series...
  • Page 175 Tel.: 1 978 367-5600 · Fax: 1 978 367-5700 EXFO FINLAND Elektroniikkatie 2 FI-90590 Oulu, FINLAND Tel.: +358 (0) 403 010 300 · Fax: +358 (0) 8 564 5203 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2016 EXFO Inc. All rights reserved. Printed in Canada (2016-11) ...

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