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User Guide
MaxTester DSL
FTTx Test Set

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Summary of Contents for EXFO EXFO MaxTester DSL

  • Page 1 User Guide MaxTester DSL FTTx Test Set...
  • Page 2: Units Of Measurement

    Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use. No license is granted by implication or otherwise under any patent rights of EXFO.
  • Page 3: Table Of Contents

    Contents Certification Information .................. v 1 Introducing the MaxTester DSL Test Set ........1 Product Description ..................1 Key Features and Benefits ................. 1 Typical Applications ..................1 Keypad ......................2 Battery ......................2 Caring for the MaxTester DSL ................4 Using the MaxTester DSL ...................
  • Page 4 Contents 10 Warranty .................. 42 General Information ..................42 Liability ......................42 Exclusions ....................... 43 Certification ....................43 Service and Repairs ..................44 EXFO Service Centers Worldwide ..............45 A Technical Specifications ............46...
  • Page 5: Certification Information

    FCC Information Electronic test equipment is exempt from Part 15 compliance (FCC) in the United States. However, compliance verification tests are systematically performed on most EXFO equipment. Information Electronic test equipment is subject to the EMC Directive in the European Union.
  • Page 6: Declaration Of Conformity

    Application of Council Directive(s): 2006/95/EC - The Low Voltage Directive 2004/108/EC - The EMC Directive 2006/66/EC - The Battery Directive 93/68/EEC - CE Marking And their amendments EXFO Inc. Manufacture 400 Godin Avenue Quebec, Quebec Canada, G1M 2K2 (418) 683-0211 Equipment Type/Environment: Test &...
  • Page 7: Introducing The Maxtester Dsl Test Set

    1 Introducing the MaxTester DSL Test Set The MaxTester DSL is a handheld device designed for testing ADSL2+ and VDSL2 services between the service provider and the subscriber premises. In addition, the dual Ethernet ports of the MaxTester DSL allow it to be used inside the home to test all the way to the end point of the service.
  • Page 8: Keypad

    Introducing the MaxTester DSL Test Set Keypad Arrow keys Function keys Home/Help Back Stop/Start test Power Enter Power: The button on the lower left side of the unit is used to power the unit on and off. Arrow Keys navigate the screen to access and modify parameters. Function Keys activate the corresponding on-screen function button.
  • Page 9: Replacing The Battery

    MaxTester's battery capacity. Replacing the Battery ARNING Only use an EXFO battery. Batteries from other suppliers could result in serious damage to the MaxTester or personal injuries. See the Troubleshooting chapter for information on contacting EXFO. Battery replacement should only be done by a qualified technician with the appropriate tools on an electronic bench or similar environment.
  • Page 10: Caring For The Maxtester Dsl

    Introducing the MaxTester DSL Test Set Caring for the MaxTester DSL The MaxTester DSL has been designed to be a rugged and lightweight piece of test equipment. However, the unit should be kept away from extremes of heat, cold, moisture, and dust. Failure to do this may shorten the life of the instrument. The MaxTester DSL LCD display should only be cleaned using a soft, lint-free cloth and an anti-static cleaning solution.
  • Page 11 Right USB Client Port DC Power Door Note: When connecting a DSL cable to the WAN port, use the RJ-45 plug end of the 26AWG cable provided with the unit. There is a 1500V maximum transient voltage on telecom ports. Basic insulation is needed for external telecom circuits.
  • Page 12: Conventions

    Introducing the MaxTester DSL Test Set LED Legend The MaxTester DSL enclosure may become warm during normal use. Conventions Before using the product described in this manual, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 13: Safety Information

    When using the MaxTester while connected to the AC/DC adapter/charger, make sure you do not position the equipment so that it is difficult to disconnect the adapter/charger from the AC mains. ARNING Use only accessories that meet EXFO specifications. MaxTester DSL...
  • Page 14 Safety Information Equipment Ratings Temperature Operation 0 °C to 40 °C (32 °F to 104 °F) Storage -20 °C to 60 °C (-4 °F to 140 °F) Relative humidity (unit) 5 % to 95 % non-condensing Maximum operation 3000 m (9843 ft) altitude Pollution degree 2(unit used inside;...
  • Page 15: Getting Started With The Maxtester Dsl Test Set

    3 Getting Started with the MaxTester DSL Test Set Turning the Unit On/Off When you turn the unit on, you may use it immediately under normal conditions. When the unit is turned off, it keeps the following parameters in its internal memory: Test parameters User-defined thresholds...
  • Page 16: Using Menus And Keypad

    Getting Started with the MaxTester DSL Test Set Using Menus and Keypad You can access various tools from the keypad or menu. Menu options may differ depending on your unit configuration. Home menu is where you can access either the various elements for your unit or the system itself.
  • Page 17: Setting Up The Maxtester Dsl Test Set

    4 Setting Up the MaxTester DSL Test Set Main Menu Page - Home Home presents the main menu page which allows you to navigate to each icon using the up/down left/right arrow keys on the keypad. Press to bring up the sub-menu of the selected icon: For Auto, xDSL, or Ethernet Test, the test will start and the screen control will navigate to the Result...
  • Page 18: Date And Time

    Setting Up the MaxTester DSL Test Set Display and Language To fit your work environment, you may adjust the LCD brightness, and display the time, Active Sync and power status. Note: The LCD backlight consumes battery power; more brightness, more power consumption. This is also where you can change the display language.
  • Page 19 For the time format, auto daylight saving and time zone values, use the arrow keys to select the desired value, then press to confirm the change. Power - Battery Status The BATTERY Status pane indicates the current power level for the battery. Note: The battery level might not display after a system upgrade but will become available...
  • Page 20 Setting Up the MaxTester DSL Test Set Power - Calibration The Calibration tab allows you to optimize the battery gas gauge accuracy. Calibration State: Completed displays after the calibration procedure has been started and the DC plug was not removed before the end was reached. In Progress displays when the calibration procedure has been started but has not yet reached the end.
  • Page 21 Software Option This screen lists all the Configured Options which are present on the unit. Information - About EXFO The About tab contains contact information should you require technical assistance. MaxTester DSL Information The Information tab displays information about the product, software, and memory installed on the device.
  • Page 22: Configuring The Maxtester Dsl Test Set

    Configuring the MaxTester DSL Test Set 5 Configuring the MaxTester DSL Test Set Test Configuration The MaxTester DSL supports 3 types of test applications: Auto Test, xDSL Test, and Ethernet Test. Configuration parameters for all 3 test applications are saved into a test configuration profile.
  • Page 23: Connection Setup

    Profile Details Menu You can view any of your saved profiles on the MaxTester DSL from the Profile Details menu by selecting the desired test setup icon. This sub-menu displays an icon for each test: Auto Test, xDSL, and Ethernet. To select a test: 1.
  • Page 24 Configuring the MaxTester DSL Test Set VLAN ID is a virtual local area network (VLAN) tag ranging from 0 through 4094. The entry is available only when VLAN Support is Enable. Vendor ID is the name of the unit. This entry is available only when Access Mode is DHCP .
  • Page 25 To configure options in the setup fields: 1. Press the up/down arrows to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. 3. If you make any changes to the parameter values, press the on-screen function keys to save or cancel your input.
  • Page 26 Configuring the MaxTester DSL Test Set DHCP Server enables the dynamic host configuration protocol (DHCP) mode for the LAN side of the connection. Platform Ip Address displays the IP address of the unit’s platform when the DHCP Server is disabled. To configure LAN setup values: 1.
  • Page 27: Test Setup

    Test Setup The Test Setup tab allows you to configure values for the optional sub-tests within the 3 types of test applications. You must highlight the sub-test on the Select Tests page in order to display the sub-test’s parameters on the Test Setup page. IPTV Test Setup IPTV test supports STB (set-top box) emulation mode over xDSL and Ethernet interfaces enabling the MaxTester to...
  • Page 28 Configuring the MaxTester DSL Test Set Channel List Setup The Channel List Setup page in the IPTV test setup provides a tool for you to create an alias table. It allows you to join/leave an IPTV stream using a symbolic name or TV channel number instead of the IP address.
  • Page 29 Auto IPTV Test Setup The Auto IPTV Test Setup page in the IPTV test setup allows you to define 2 types of IPTV tests to run automatically: IPTV Channel Analysis - Enable to add channels for analysis. If disabled, channel analysis in auto test is not performed.
  • Page 30 Configuring the MaxTester DSL Test Set Ping Test Setup The Test Setup tab is available only if Access Mode is not Sync only. Address Format is URL, IP Address or Gateway. URL/IP Address lists either the URL or IP Address where the unit pings.
  • Page 31 To configure test setup values: 1. Press the up/down arrow keys to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. 3. Press on a value to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through.
  • Page 32 Configuring the MaxTester DSL Test Set Web Browser Test Setup The Test Setup page for the Web browser content is displayed when the Web Browser Test is highlighted on the previous Select Tests tab. Here you can edit the Bookmarks and Home URL. Bookmarks lists 9 entries.
  • Page 33: Maxtester Dsl Test Results

    6 MaxTester DSL Test Results The MaxTester DSL is designed to make xDSL turn-up easy. The unit will emulate an ATU-R to the point that it can handshake and connect with an ATU-C and report the upstream and downstream parameters. Simply connect to the line, turn on the MaxTester DSL, and select a test to run.
  • Page 34: Ethernet Connection Summary

    MaxTester DSL Test Results Ethernet Connection Summary When set up over Ethernet, the available test results are the following: WAN/LAN Port Line Status displays either Connected or Disconnected for the particular line connection under test. WAN/LAN Port LinkSpeed is a choice between AUTO (negotiated during the link establishment), 100 or 10 Mbps.
  • Page 35: Lan Status

    LAN Status The LAN Status tab allows you to view the customer information configured for the LAN (local area network). LAN IP is the local network IP address of the unit. LAN Subnet Mask is the network address mask used to identify if the IP address is within the same local area network.
  • Page 36: Join Leave

    MaxTester DSL Test Results Channel Analysis The Channel Analysis function provides a separate tab for every live stream channel. Each channel displays the following information: Stream Rate Info Transport Rate (kbit/s) IP Packet Rate (kbit/s) Stream Content lists the statistical information about the Video, Audio and Program Association/Map Table(s) content for each MPEG video analyzed stream.
  • Page 37: Dsl Parameter Details

    DSL Parameter Details The DSL Param Details tab displays the Downstream and Upstream parameter results configured in the xDSL tests. Line Status displays the status of the line under test during negotiation with the DSLAM. The value changes from Idle /Activate /Handshake /Training /Show Time for ADSL2+ or VDSL2 mode.
  • Page 38: Dsl Statistics

    MaxTester DSL Test Results Interleave Depth defines the number of bits (or bytes) in each block of data. Bitswap specifies the status of the bit swapping mechanism - Active, Not Active or Unknown - swapping bits from tone m to tone n to prevent modem retraining.
  • Page 39: Band Info

    Band Info The Band Info tab allows you to view a list of individual upstream or downstream band parameter details. Band contains Upstream (US) and Downstream (DS) parameters. ADSL lists only 1 of each. VDSL lists US0 to 3 and DS1 to 3 possible bands, depending on the band plan, Parameter - Downstream/Upstream SNR Margin is the measured current...
  • Page 40 MaxTester DSL Test Results Ping Test The Ping Test tab allows you to view the Pass/Fail summary status of either a Ping Address or Ping Gateway. Status is the status of the Ping test performed. Ping IP/URL is the IP Address or domain name of the destination being pinged.
  • Page 41: Web Browser

    Traceroute Test The Trace Route Test tab allows you to view the pass/fail status of the IP packet sent to a specified IP destination, and the path and time taken to do so. Except for Auto Test, Traceroute parameters can be reconfigured and have information updated from this tab by using the on-screen Trace URL or Trace IP buttons.
  • Page 42: Bookmarks

    MaxTester DSL Test Results To edit the Web address: 1. Press to highlight the URL box. 2. Press to bring up the edit screen and modify the Web address. The edited URL can be used to browse the Web page temporarily but it will not be saved as the Home URL.
  • Page 43: Saving And Reading Test Results

    7 Saving and Reading Test Results Save Results You can save a snapshot of test results into a result file during or after a test performed with the MaxTester DSL. Each Auto Test, xDSL, and Ethernet test includes a Save Results tab to do so. When a test is completed or stopped, a Confirm Save Results dialogue box pops up.
  • Page 44: Read Results Menu

    Saving and Reading Test Results Read Results Menu You can view any of your saved results with the MaxTester DSL from the Main Menu and selecting the Read Results icon. The sub-menu displays an icon for each test: Auto Test, xDSL, and Ethernet. To select a test: 1.
  • Page 45: Maintenance

    8 Maintenance General Maintenance To help ensure long, trouble-free operation: Keep the unit free of dust. Clean the unit casing and front panel with a cloth slightly dampened with water. Store unit at room temperature in a clean and dry area. Keep the unit out of direct sunlight.
  • Page 46: Recycling And Disposal (Applies To European Union Only)

    European Union member state with legislation regarding Directive 2002/96/EC. Except for reasons of safety or environmental benefit, equipment manufactured by EXFO, under its brand name, is generally designed to facilitate dismantling and reclamation. For complete recycling/disposal procedures and contact information, visit the EXFO...
  • Page 47: Troubleshooting

    9 Troubleshooting Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America).
  • Page 48: 10 Warranty

    DAMAGES. Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.
  • Page 49: Exclusions

    Exclusions EXFO reserves the right to make changes in the design or construction of any of its products at any time without incurring obligation to make any changes whatsoever on units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used with EXFO products are not covered by this warranty.
  • Page 50: Service And Repairs

    After repair, the equipment will be returned with a repair report. If the equipment is not under warranty, you will be invoiced for the cost appearing on this report. EXFO will pay return-to-customer shipping costs for equipment under warranty. Shipping insurance is at your expense.
  • Page 51: Exfo Service Centers Worldwide

    EXFO Service Centers Worldwide If your product requires servicing, contact your nearest authorized service center. EXFO Headquarters Service Center 400 Godin Avenue 1 866 683-0155 (USA and Canada) Quebec (Quebec) G1M 2K2 Tel.: 1 418 683-5498 CANADA Fax: 1 418 683-9224 quebec.service@exfo.com...
  • Page 52: A Technical Specifications

    MPORTANT The following technical specifications can change without notice. The information presented in this section is provided as a reference only. To obtain this product’s most recent technical specifications, visit the EXFO Web site at. SPECIFICATIONS DSL INTERFACE Chipset Broadcom Standards Compliance ITU-T G.993.2...
  • Page 53 SPECIFICATIONS (continued) Traceroute Determines the path used to reach a device on the network Timeout: In seconds, default is 1 s, maximum is 10 s Packet size: 32 bytes Number of hops: 1 to 32 (default is 30) Results: Indicate IP address of hop and round-trip time in milliseconds (ms) FTP speed test Displays speed to upload and/or download a file Address: IP or URL...
  • Page 54: Technical Specifications

    Technical Specifications GENERAL SPECIFICATIONS Display TFT LCD with backlight 152 mm (6 in) diagonal 800 x 480 resolution, WVGA Size (H x W x D) 254 mm x 124 mm x 62 mm (10 in x 4 in x 2 Weight (with battery) 1.5 kg (3.3 lb) Temperature range...
  • Page 55 ......................9 conventions, safety ....................6 current, electrical..................... 8 customer service....................44 equipment returns ....................44 EXFO service centers....................45 front panel, cleaning ..................... 39 identification label ....................41 indoor use ....................... 8 input current ......................8 keypad ........................10 label, identification ....................
  • Page 56 6 conventions ...................... 6 warning ....................2, 3, 6, 7 service and repairs....................44 service centers ....................... 45 shipping to EXFO....................44 shut down cold vs. warm....................9 unit ........................9 specifications, product ..................46 storage requirements .................... 39 symbols, safety......................
  • Page 57 NOTICE CHINESE REGULATION ON RESTRICTION OF HAZARDOUS SUBSTANCES NAMES AND CONTENTS OF THE TOXIC OR HAZARDOUS SUBSTANCES OR ELEMENTS CONTAINED IN THIS EXFO PRODUCT EXFO Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006...
  • Page 58 East, Dongcheng District EXFO SERVICE 270 Billerica Road Chelmsford MA, 01824 USA ASSURANCE Tel.: 1 978 367-5600 · Fax: 1 978 367-5700 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2011 EXFO Inc. All rights reserved. Printed in Canada (2011-03)

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