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LTPE-UM-3157-01
P
S
RODUCT
UPPORT
ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products.
Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center
at the number listed below.
Sales Assistance
800.366.3891 ext. 73000 (USA and
Canada) or
952.917.3000
Fax: 952.917.3237
Systems Integration
800.366.3891, ext. 73000 (USA and
Canada) or
952.917.3000
ADC Technical Assistance Center
800.366.3891, ext. 73223 or
952.917.3223
Fax: 952.917.3244
Email: wsd_support@adc.com
Online Technical Support
Online Technical Publications
Product Return Department
800.366.3891 extension 73748 or
952.917.3748
Fax: 952.917.3237
Email: repair&return@adc.com
All 800 lines are toll-free in the USA and Canada.
EMS-830T
• Quotation Proposals
• Ordering and Delivery
• General Product Information
• Complete Solutions (from concept to
installation)
• Network Design and Integration Testing
• System Turn-Up and Testing
• Network Monitoring (upstream or downstream)
• Power Monitoring and Remote Surveillance
• Service/Maintenance Agreements
• Systems Operation
• Technical Information
• System/Network Configuration
• Product Specification and Application
• Training (product-specific)
• Installation and Operation Assistance
• Troubleshooting and Repair/Field Assistance
• www.adc.com/technical support
• www.adc.com/documentation library/technical
publications
• ADC Return Material Authorization (RMA)
number and instructions must be obtained
before returning products.
January 31, 2003
Product Support
15
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