Table of Contents
Advertisement
The serial number should only be modified by qualified service personnel. This
value should always match the serial number located on the chassis.
4. To clear the warning, press the Enter key.
5. Enter the serial number and press the Enter key.
6. Select Product ID.
The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7. Enter the product ID and press the Enter key.
8. To confirm exiting System Utilities, press the F10 key.
The server automatically reboots.
Insight Diagnostics
Insight Diagnostics provides a comprehensive suite of offline system and component tests, providing in-depth
testing of critical hardware components for devices such as processors, memory, and hard drives. Insight
Diagnostics captures system configuration information and provides detailed diagnostic testing capabilities.
The Insight Diagnostics Offline Edition is available through SPP.
Insight Diagnostics simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
System availability is maintained through the following key features:
•
Surveying the current configuration, with various levels and categories
•
Testing and diagnosing apparent hardware failures
•
Documenting system configurations for upgrade planning, standardization, inventory tracking, disaster
recovery, and maintenance
•
Sending configuration information to another location for more in-depth analysis
•
Managing the Integrated Management Log (IML)
In addition to system management tools, service tools can resolve system problems quickly. To streamline the
service process and resolve problems quickly, you must have the right information available at the time that a
service call is placed. This combination of features simplifies the service process and minimizes downtime.
USB support
Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both port types support
installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific
situations:
•
USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
•
In UEFI Boot Mode, Hewlett Packard Enterprise provides legacy USB support in the preboot environment
before the operating system loading for USB 1.0, USB 2.0, and USB 3.0 speeds.
For maximum compatibility of USB 3.0 devices with all operating systems, Hewlett Packard Enterprise
provides a configuration setting for USB 3.0 Mode. Auto is the default setting. This setting impacts USB 3.0
devices when connected to USB 3.0 ports in the following manner:
•
Auto (default)—If configured in Auto Mode, USB 3.0 capable devices operate at USB 2.0 speeds in the
preboot environment and during boot. When a USB 3.0 capable OS USB driver loads, USB 3.0 devices
Insight Diagnostics
61
Advertisement
Table of Contents
