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SkyStream TWO User Manual page 17

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If you have forgotten the password, go the support sites for
your internet service provider or router manufacturer. They will
be able to suggest the specific methods for their products to
recover the password or reset it. Sometimes the default
password is listed on the bottom of the router.
Passwords are case sensitive – Click the
keyboard to enter a capital letter.
You must enter the password exactly as it was set. This includes
and Capital letters Symbols or Numbers.
If you believe you know your wireless password, but it is not
working, try re-entering it. It is easy to make a mistake entering
your password, and remember that network passwords are case
sensitive.
1. Check to see that your router is working properly. Using your
computer or mobile device, connect to your home network and
try accessing the internet by launching a public website
like www.google.com. If you can connect to the internet from
another device, your router is successfully providing internet
access and you can move to the next step. If you are unable to
connect to the internet, try restarting your router (Tips below)
before contacting your ISP.
Tips for entering passwords
Enter the password correctly
on the on-screen
17

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