Troubleshooting; Overview - Brother PT-D800W User Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical problems you may encounter when using the P-touch labeling
system. If you have any problems with the P-touch labeling system, first make sure you have performed the
following tasks correctly:
Connect the P-touch labeling system to an AC Power Outlet or install the battery (for more information,
see Connecting the Power Supply on page 5 or Installing the Rechargeable Li-ion Battery on page 184).
Remove all protective packaging from the P-touch labeling system.
Install and select the correct printer driver (for more information, see Installing the Printer Driver and
Software on page 63).
Connect the P-touch labeling system to a computer or mobile device (for more information, see
Connecting the P-touch Labeling System to a Computer on page 63).
Close the Top Cover completely.
Insert a Tape Cassette correctly (for more information, see Inserting a Tape Cassette on page 6).
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.
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