Discovery-What Happens To A Device When Managed; Discovery-If A Device Is Not Found - Black Box BOXILLA BXAMGR User Manual

Kvm & av/it manager

Table of Contents

CHAPTER 6: DISCOVERY—ADDING DEVICES

6.3 DISCOVERY—WHAT HAPPENS TO A DEVICE WHEN MANAGED

InvisaPC units can be configured locally when in UnManaged state. When a unit becomes "Managed," its local database is

replaced with the database from Boxilla. The IP address of the device is preserved—but can be changed from Boxilla. The

administrator can no longer change users, connections and various properties locally on the device—these can only be changed

on Boxilla.

Once a device is managed by Boxilla, Boxilla's database is "synchronized" to the device when a user logins on the device. The

following sections outline how to use Boxilla to configure and monitor devices.

There are operating options that can only be configured locally for this current release. These are:

Š Power-Mode— whether an InvisaPC Receiver powers up automatically when power is applied or needs the power button to be

pressed;

Š Auto-Login—whether an InvisaPC Receiver will automatically login as a specific user on power up;

Š OSD Resolution—resolution that the OSD is displayed at when on screen;

Š Transmitter Preferences—Video Quality, HID Configuration and EDID Configuration on an InvisaPC Transmitter.

See the InvisaPC device manual for full details of these options.

6.4 DISCOVERY—IF A DEVICE IS NOT FOUND

There can be several reasons why a device has not been discovered by Boxilla:

Š The device may be turned off.

Š The device may not be reachable on the network— no valid path to device. This can happen if device is on a different network

subnet to Boxilla and no router is between the two subnets. Use PING to verify the device can be reached.

Š Automatic discovery may not find the device if it is on a different subnet to Boxilla and the router does not allow Multicast UDP

packets to be forwarded to it. The router path to subnet manual addition should work.

Š There is a potential cabling problem between the device and the Boxilla Manager. Check and where necessary, replace faulty

cables.

1.877.877.2269

BLACKBOX.COM

NEED HELP?

LEAVE THE TECH TO US

LIVE 24/7

TECHNICAL

SUPPORT

1.877.877.2269

Table of Contents