Htek UC601 User Manual
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Htek UC601 User Manual

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Enterprise IP Phone

USER GUIDE

UC601
Version:1.0.0.1
Nanjing Hanlong Technology Co., Ltd
support@h-tek.com
86-25-84608050
www.h-tek.com

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Summary of Contents for Htek UC601

  • Page 1: User Guide

    Enterprise IP Phone USER GUIDE UC601 Version:1.0.0.1 Nanjing Hanlong Technology Co., Ltd support@h-tek.com 86-25-84608050 www.h-tek.com...

  • Page 2: Notices Information

    Notices Information Notices Information Copyright Copyright © 2005 - 2016 Nanjing Hanlong Technology CO., LTD. All rights reserved. Nanjing Hanlong Technology CO., LTD. owns all the right to revise and change this document at any time. And all the illustrations and instructions in this paper are subject to the copyright protection of legal law.

  • Page 3: Cleaning

    Notices Information Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.

  • Page 4: Table Of Contents

    Table of Content Table of Content Notices Information ........................1 Copyright ..........................1 Safety cautions .......................... 1 WEEE Warning ......................... 1 Cleaning ............................ 2 Table of Content ..........................3 Getting Started ..........................7 Packing List ..........................7 Phone Installation ........................9 1.
  • Page 5 Table of Content Contact Management ......................39 Local Directory ........................39 Remote Phonebook ......................... 43 Call History ..........................43 LDAP Phonebook ........................46 Search Contact: ........................48 Other features settings ........................ 50 Dial Plan ..........................50 Emergency Call ........................51 LED Status Setting ........................
  • Page 6 Table of Content DTMF ............................. 85 Prefix ............................87 Local Group ..........................88 XML Group ..........................89 LDAP ............................90 Broadsoft Group ........................91 Conference ..........................91 Forward ........................... 92 Transfer ........................... 93 Hold............................94 Group Listening ........................94 DND ............................95 Redial ............................
  • Page 7 Table of Content How to use LLDP? ........................ 118 How to Set LCD and Web GUI ..................118 How to Upgrade via FTP? ....................119 How to make Ringtone? ......................119 How to use Open VPN? ......................119 Provisioning Guide on Free PBX:..................119 Failover Notes ........................

  • Page 8: Getting Started

    Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone device 2. The footstand 3. Handset...
  • Page 9 Getting Started 4. Headset cord 5. Power adapter 6. Ethernet cable 7. Quick installation reference...

  • Page 10: Phone Installation

    Getting Started Phone Installation 1. Attach the Foot stand...

  • Page 11: Connect The Handset And Optional Headset

    Getting Started 2. Connect the Handset and optional Headset 3. Connect the Network and Power...

  • Page 12: Initialization

    Getting Started Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting" And then show “Initializing “during the initialization.

  • Page 13: Status

    Getting Started By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. Status You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware), Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS…...

  • Page 14: Registration

    Getting Started Registration To register via phone interface: Press Menu Setting Advanced settings (default password: admin) Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need (Optional) Filled the Outbound Proxy (Optional) Filled the SIP User ID, Authenticate ID Filled the password, Name (shown on LCD) and Ringtone.
  • Page 15 Getting Started Note: If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”. Additional Information: When the current input method is ABC/abc/2ab, Pressing “1”, you will find “, . ?:;” Pressing “0”, you will find “...

  • Page 16: Idle Screen

    Getting Started 1. All fields with must be filled. If changed, it requires a phone restart. 2. Account Status says the account registered successfully or not. 3. When change the account information via phone, it will shown Restart note when back to idle page.

  • Page 17: Getting Familiar With Your Phone

    Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys 1.
  • Page 18 Getting Familiar with Your Phone Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen. 1.

  • Page 19: Icon Preview

    Getting Familiar with Your Phone Speaker Press this button to place a call in hands-free mode. To decrease the volume. Volume To increase the volume. Alphanumeric keypad To enter the phone numbers, letters and so on. Headset To indicate that the phone is or not in Headset mode. Icon Preview Icon Description...

  • Page 20: Led Instruction

    Getting Familiar with Your Phone SRTP Received calls Dialed Calls Missed calls Forward calls LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED LED Status...

  • Page 21: Blf Or Blf List Key Led :( Line/Line Key Set As Blf)

    Getting Familiar with Your Phone BLF or BLF List Key LED : ( Line/Line Key set as BLF) LED Status Description Steady Green Idle status for the monitored line Steady Red The monitored line is calling or during a call Blinked red The monitored line is ringing.

  • Page 22: Other Key Led

    Getting Familiar with Your Phone progressing status Blinked red every 100ms Alerting a member of the SCA group in active Stay green status when there is an incoming call designated for the SCA group Other member of the SCA group’s led status Stay red when a member of the SCA group in active status...
  • Page 23 Getting Familiar with Your Phone Firmware Hardware Network Account Device Cert Language Call Forward Function Key(Line and Line Key setting) More Key see Line Key Overview Key as Send Features Hot Line Anonymous Call History Setting Language Time & Date Time &...

  • Page 24: Line Key Function Overview

    Getting Familiar with Your Phone Pcap Feature Line Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group...
  • Page 25 Getting Familiar with Your Phone Conference Forward Transfer Hold Group Listening Redial Call Return Record URL Record Paging Shared Line Public Hold Private Hold Hot Desking Zero Touch...

  • Page 26: Basic Features Configuration

    Basic Features Configuration Multicast Paging Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 1. Get the IP address: Press Menu Status Information 2. Input the IP Address in the web browser. 3.

  • Page 27: Administrator Password

    Basic Features Configuration Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface.

  • Page 28: Basic Network Setting

    Basic Network Setting Htek IP Phone supports three mode of Network: DHCP, Static, and PPPoE. The default mode is DHCP, it will obtain IP address and other information automatically. If your phone cannot contact a DHCP server for any reason, you need to configure a static IP address manually.
  • Page 29 Basic Features Configuration 1. Press Menu Setting Advanced Settings (password: admin) Network WANPort Static mode. 2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS (primary dns), sec. DNS(second DNS) in the corresponding fields. 3. Click Save and restart the phone. Press the Save soft key to accept the change or the Back soft key to cancel.

  • Page 30: Pc Port

    Basic Features Configuration 1. Click Network Basic 2. Select the desired Type: DHCP, Static or PPPoE 3. Filled the necessary information. 4. Click the SaveSet and restart the phone. Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance.
  • Page 31 Basic Features Configuration 2. Click Save and restart the phone. To configure PC router via Phone interface: 1. Press Menu Setting Advanced Settings (password: admin) Network PC Port Router mode. 2. Enter the IP, Netmask and DHCP server 3. Click Save and restart the phone. To configure Bridge via web interface: 1.

  • Page 32: Language

    Basic Features Configuration Language The default Phone interface language is English. To change the language via Phone interface Press Menu Setting Basic Settings Language. Press or Save soft key to save the configuration. To change the language via Web Interface Setting Preference Web Language...

  • Page 33: Time And Date

    Basic Features Configuration Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
  • Page 34 Basic Features Configuration To configure the DHCP time To press Menu Setting Basic setting DHCP time Press or press Info to change between Disable and Enable. Press or Save soft key to save the configuration. To configure the NTP Server by web interface Login Login name: admin, password: admin (default) Setting...

  • Page 35: Ring Tone

    Basic Features Configuration Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface Press Menu Setting...

  • Page 36: Volume

    Basic Features Configuration Click to save the configuration. To configure Distinctive Ring Tone via Phone Interface Press Directory Select the target contact Press Detail soft key to edit the contact. Press to select the wanted Ring Tone for the contact Press Save soft key to save the contact.

  • Page 37: Screen Saver

    Basic Features Configuration Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode. To adjust the headset volume To press during a call in headset mode. To adjust the speaker Volume To press during a call in speaker mode.
  • Page 38 Basic Features Configuration Press or Save soft key to save the selected configuration. To Enable screen saver via Webpage To Click Setting Preference To choose the Time-out as 1 min or 2/5/10/30 minute. To select the screen Type as Backlight off or time & logo. Click Saveset to save the configuration.

  • Page 39: Gray Level

    Basic Features Configuration 1. Click Setting Preference 2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial Gray Level There are 12 levels. you can change the LCD’s brightness according to your visual perception To change the gray level via Phone To press Menu Setting Basic Setting...

  • Page 40: Contact Management

    Basic Features Configuration Contact Management This section provides the operating instructions for managing contacts. The topics include: Local Directory Blacklist Remote Phonebook Call History LDAP BroadSoft Phonebook CallLog Search Contact Local Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number.
  • Page 41 Basic Features Configuration Enter the necessary information as Name, Phone number… Press save soft key or to add the contacts successfully. To add contacts from History Press History soft key or press Menu History Press to select the targeted one. (Press switched among the All calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
  • Page 42 Basic Features Configuration B: To add contacts into blacklist To add blacklist manually Press Menu Press or press Switch soft key to Choose the Local Contact. Press More soft key. Press More soft key. Press Option soft key. Add to blacklist. Press save soft key or to add the contacts successfully.
  • Page 43 Basic Features Configuration Press Option soft key Add to Blacklist Edit the necessary information as Name, Phone number… Press save soft key or to add successfully. To import or export the contact list You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web interface.

  • Page 44: Remote Phonebook

    Basic Features Configuration Remote Phonebook To set Romote PhoneBook via web interface: 1. Login the webpage and click Directory Remote Phone Book 2. Fill the path of the remote file in the Phone Book URL field. For example, http://192.168.0.240/Phonebook/Phonebook.xml 3. Fill the Name and then click to save the configuration.
  • Page 45 Basic Features Configuration 1. Press Menu Feature History Setting 2. Press or Switch soft key to enable History record. 3. Press Save soft key to save the configuration. To check the call history via phone interface: Press the History soft key. The LCD screen displays All Calls list. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls.
  • Page 46 Basic Features Configuration and Forwarded Calls. 3. Press the Option soft key, and then select Delete All from the prompt list. 4. Press the OK soft key. 5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel. To check the call history via web interface: 1.

  • Page 47: Ldap Phonebook

    Basic Features Configuration To Dial a call from Call History via phone interface: 1. Press History soft key or press Menu History Local history 2. Press to select the targeted one. 3. Press the Send soft key, or , or , or the corresponding line key.
  • Page 48 Basic Features Configuration server. 7. LDAP Display Name: the display name of the contact record displayed on the LCD screen. 8. Filled the relative value and then click save button the save the settings. Following is the example screenshot for the configuration. To Configure LDAP Key To configure LDAP Key via web interface: 1.

  • Page 49: Search Contact

    Basic Features Configuration To Configure LDAP Key via phone interface: 1. Press Menu Feature Function Keys Line Keys as Function Keys Line Key 1 2. Select LDAP in the Type field 3. Press save or OK key to save the configuration. When press the LDAP Key the LCD will display as following: For More detail, please refer to LDAP Notes...
  • Page 50 Basic Features Configuration Note: If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically within 5 seconds To search contact in Local contacts: 1. Click the Directory softkey on Idle interface. 2. Click the button and select the Local contacts list.

  • Page 51: Other Features Settings

    Other features settings Other features settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits: 1,2,3,4,5,6,7,8,9,0,*,# Grammer Description any digit from 0-9;...

  • Page 52: Emergency Call

    Other features settings Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan www.h-tek.com Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required.

  • Page 53: Led Status Setting

    Other features settings Click SaveSet to save the configuration. LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure LED Status via web interface: 1. Click Setting Preference 2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.

  • Page 54: Action Url

    Other features settings Action URL To configure action url via web interface: 1. Click Setting Action URL 2. Filled the needed value in the necessary blank. 3. Click to save the setting. Click Action URL for more how to use, or check on www.h-tek.com...

  • Page 55: Softkey Layout

    Other features settings Softkey Layout This feature mainly defines which shown on the soft key in some status. For example, what the soft key displays when dialing, or talking. To configure Soft key via web interface: Click Setting Softkey Layout Select Enable for Custom Softkey Select call States.

  • Page 56: Programmable Key

    Other features settings Note: 1. When there more than 5 items in the Enable field, the last softkey will display More, and last two item will show in the next page softkey, you can check by press more. Programmable Key For the default keys as Soft keys, Navigation keys and so on, you can define them as some specific feature, and it works only on the idle page.

  • Page 57: Basic Call Features

    Basic Call Features Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. To place a call by Handset 1. Pick up the handset, or press a line key and dial the necessary number. 2.
  • Page 58 Basic Call Features Placing a call by hands-free speakerphone 1. Press the , or press the Line key, then you can hear the dial tone. 2. Press the number. 3. Press or press the Send soft key, then the call is sending. To place a call by call history or Directory 1.

  • Page 59: End A Call

    Basic Call Features 2. Press the corresponding line key 3. Dial another phone number, 4. Press the Send soft key, or , then make the second call. End a Call Here shows to end a call during three modes: To end a call by Handset Press the Cancel soft key or hang up the handset, or press To end a call under Headset Mode Press the Cancel soft key or press...

  • Page 60: Incoming Call Show Mode

    Basic Call Features 3. Option 3: Press the Line key (flashes red). Moreover, some other action can be done by soft key when the call is coming. To press the Reject soft key to reject the call. Or press to reject the current call. To press Forward softkey to forward to another phone.

  • Page 61: Call Hold

    Basic Call Features To enable Auto Answer via Webpage 1. To Click Account Advanced 2. To choose Yes for the Auto Answer. 3. To click Saveset to save the configuration. To Disable Auto Answer via Webpage 1. To Click Account Advanced 2.

  • Page 62: Call Transfer

    Basic Call Features To hold a call under headset mode: Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold. To hold a call during the speaker mode: Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold.
  • Page 63 Basic Call Features 2. Enter the number that transfer to, and press the send soft key or 3. Start the second conversation, press the transfer soft key, then, transfer completed. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.
  • Page 64 Basic Call Features Transfer to New Call via web interface 1. Click Setting Feature 2. Select New Call Transfer Mode via DSS key 3. Select the desired Line or Line Key and select Transfer in the Type. 4. Enter the phone number in the Value field.

  • Page 65: Call Conference

    Basic Call Features NOTE: if the person that wanted to be spoken to do not want to answer the call, then the person that answered the coming call could use this function. Call Conference This IP Phone supports up to 5-way conference. 5-way conference Assuming that call party A and B are in conversation.

  • Page 66: Call Forward

    Basic Call Features 11. A enter the number of E and then press send soft key or 12. E answering the call. 13. A press the conference soft key, then A, B, C, D and E are now the 5-way conference is built. 14.
  • Page 67 Basic Call Features With this feature, the incoming calls are immediately forwarded if the phone is busy. Press Menu Features Call forward Busy forward. Press or press info soft key to select the enable choice. Enter the forward to number and on code (optional), off code (optional). Press or Save soft key to save the configuration.
  • Page 68 Basic Call Features To cancel the forward feature via Phone Interface Press Menu Features Call forward Always/Busy/No answer Forward Press or press info soft key to select the disable choice Press or Save soft key to save the configuration. To cancel the forward feature via Web Interface Setting Features Click Off for the Always/Busy/No Answer...

  • Page 69: Call Return

    Basic Call Features Enter the forward number or select the desired number from Directory softkey (Precondition: local directory has a or more contacts). Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

  • Page 70: Call Waiting Tone

    Basic Call Features Call Waiting Tone 1. Click Setting Features 2. Select Call Waiting: On and Call Waiting Tone: On To Change the Call Waiting Tone time via Web interface 1. Click Setting Tones 2. Change the Tone Time as you want (for example 3s)

  • Page 71: Hide Caller Id

    Basic Call Features Hide Caller ID Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call Press Menu Features Anonymous Call Press or press info soft key to change the Line ID Press or press info soft key to select the enable choice in Anonymous Call filed.

  • Page 72: Call Mute

    Basic Call Features Press Menu Features Anonymous Call Press or press info soft key to change the Line ID Press or press info soft key to select the enable choice in Rejection filed. Press or Save soft key to save the configuration To cancel rejecting anonymous call Press Menu Features...

  • Page 73: Key As Send

    Basic Call Features To enable DND feature Press the DND soft key when the phone is idle, and then DND icon shown on the LCD. To disable DND feature Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send Press Menu...

  • Page 74: Dail-Now Timeout

    Basic Call Features should press the send key the dial out the number. Click the button to save the configuration. Dail-Now Timeout Dial-Now Timeout means that when you entry the number which matching with dial plan, it will dial out automatically after some time when you stop enter the number. To configure Dial-Now Timeout via web interface: Click Webpage Setting Preference...
  • Page 75 Basic Call Features 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock & Answer 3. Press Save or OK key to save the configuration. To enable Keypad Lock via Phone Press Menu--Settings--Advanced Setting(Password: admin)--Phone Setting--Lock Press Info or Switch to change choose Off.

  • Page 76: Hot Line

    Basic Call Features To Disable Keypad Lock via Webpage 1. Click Webpage Setting Preference 2. To choose Disable for the Phone Lock. 3. To click Saveset to save the configuration. Hot Line To configure Hot Line Press Menu Features Hot Line Enter the Number and delay time (as present, we support off hook auto dial).

  • Page 77: Function Key Features Settings

    Function Key Features Settings Fill the number in the Hotline Number and Hotline Time-out. Click to save the configuration. Delete the hotline number and save the configuration, and then now the Hotline auto dial is cancelled. Function Key Features Settings Line It works same as Line keys.

  • Page 78: Speed Dial

    Function Key Features Settings 4. Click the button to save the configuration. Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface 1. Press Menu Features Function Keys Line or Line Keys as Function Keys Line Key1(for example) 2.

  • Page 79: Blf

    Function Key Features Settings Click the to save the configuration. You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his phone is busy or free. When the monitored line is idle, the light is steady green. When the monitored line is ringing, the light is blinking red, press the BLF key to pick the phone up directly.

  • Page 80: Blf List

    Function Key Features Settings To configure a BLF key by web Click Function keys Line or Line Key. Select the desired Line or Line Key and select BLF in the Type. Enter the monitored phone number in the Value field. Select the Account ID Filled the Pickup code.
  • Page 81 Function Key Features Settings 2. Click Advanced and then fill the Eventlist BLF URL. 3. To configure BLF List Keys 3.1 Click Function Keys Line Key...

  • Page 82: Voice Message

    Function Key Features Settings 3.2 Select the BLF List in the Type Field. 3.3. Select Account 3.4 Click Saveset to save the configuration and then restart the Phone. For more information, please check BLF list Note www.h-tek.com web. Voice Message To configure the Voice mail feature Press Menu Messages Voice Mail Set Voice Mail.

  • Page 83: Group Pickup

    Function Key Features Settings Press or Save soft key to save the configuration Then the selected Line or Line Key will work as Direct Pickup. To configure Direct Pickup feature via Web Interface Click Function keys Line or Line Key. Select the wanted Line or Line Key and set as Direct Pickup.

  • Page 84: Call Park

    Function Key Features Settings Press or Save soft key to save the configuration To configure the Group Pick up via Web interface Click Function keys Line or Line Key. Select the desired Line or Line Key and select Group Pickup in the Type. Enter the pickup code and followed the desired Group number in the Value field.

  • Page 85: Intercom

    Function Key Features Settings Enter the call park code in the value field. Click the button to save the configuration. Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface Press Menu Features Function Keys Line or Line Keys as Function Keys...

  • Page 86: Dtmf

    Function Key Features Settings Click the button to save the configuration. If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By Call-Info” 1. Click the account 2. Select the desired account from the pull-down list of Account in the Account field. 3.
  • Page 87 Function Key Features Settings To use this feature, you should sure that the DTMF Tone is on. To configure the DTMF via Phone Interface 1. Click Setting Preference 2. Select On for Keypad DTMF Tone. 3. Click the button to save the configuration. To configure the DTMF via Phone Interface 1.

  • Page 88: Prefix

    Function Key Features Settings Prefix If the key is configured as Prefix key, you can set the number prefix (e.g. Before the number plus 9), then you don't input 9, press the key and 9 will display on the LCD interface. To configure the Prefix via Phone Interface 1.

  • Page 89: Local Group

    Function Key Features Settings Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly. To configure the Local group via Phone Interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2.

  • Page 90: Xml Group

    Function Key Features Settings XML Group When use the XML Group feature, press the key and enter the Remote Contacts interface quickly. To configure the XML group via Phone Interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2.

  • Page 91: Ldap

    Function Key Features Settings LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone Interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2. Select the wanted Line Key. 3.

  • Page 92: Broadsoft Group

    Function Key Features Settings Broadsoft Group When use the BroadSoft Group feature, press the key and enter the Remote Contacts interface quickly. To configure the Broadsoft group via Phone Interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2.

  • Page 93: Forward

    Function Key Features Settings 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2. Select the wanted Line Key. 3. Press key to select the Conference in the type field. 4. Press or Save soft key to save the configuration To configure Conference via Web Interface 1.

  • Page 94: Transfer

    Function Key Features Settings To configure Forward via Web Interface Click Function keys Line Key. Select the desired Key and select Forward in the Type. Enter the Value with the number you want to forward Click the button to save the configuration. Transfer You are able to configure the key as a transfer key to perform the Blind/Attended Transfer.

  • Page 95: Hold

    Function Key Features Settings 4. Click the button to save the configuration. Hold The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation. To configure the Hold via Phone Interface Press Menu Features Function Keys Line Keys as Function Keys...

  • Page 96: Dnd

    Function Key Features Settings example) 2. Select the wanted Line Key. 3. Press key to select the group listening in the type field. 4. Press or Save soft key to save the configuration To configure Group listening via Web Interface 1.

  • Page 97: Redial

    Function Key Features Settings 3. Click the button to save the configuration. To enable DND feature Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD. To disable DND feature Press the DND soft key again, and then there is no DND icon on the LCD. Redial If the key is configured as Redial key, you can redial the last placed call from the IP Phone.

  • Page 98: Set Sms Line Key

    Function Key Features Settings To send SMS via phone interface: 1. Click Menu Message Text Message Set SMS 2. Enter the contents in the white field. 3. Press the save button 4. Select the account (from which account the SMS sent) 5.

  • Page 99: Record

    Function Key Features Settings 1. Click Function keys Line Key. 2. Select the desired Key and select SMS in the Type. 3. Click the button to save the configuration. Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface Press Menu Features...

  • Page 100: Paging

    Function Key Features Settings the predefined URL. To configure the URL record via phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key1(for example) 2. Select the wanted Line or Line Key. 3. Press key to select the URL Record. 4.

  • Page 101: Shared Line

    Function Key Features Settings 1. Click Function keys Line or Line Key. 2. Select the desired Line or Line Key and select Paging in the Type. 3. Click the button to save the configuration. Shared Line This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line.

  • Page 102: Public Hold

    Function Key Features Settings 5. Select the Account ID 6. Click the button to save the configuration and then restart. Note This feature is not available on all servers. For more information, contact your system administrator. Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold or resume a call.

  • Page 103: Private Hold

    Function Key Features Settings Private Hold The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call.

  • Page 104: Share Line

    Features Settings Share line Htek IP Phone supports shared call appearance by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.

  • Page 105: Hot Desking

    Function Key Features Settings 1. Press Menu Features Function Keys Line or Line Keys as Function Keys Line Key1(for example) 2. Select the wanted Line or Line Key. 3. Press or press key to select the Line in the type field. 4.
  • Page 106 Function Key Features Settings the same time, or not in the office for very long at all, which means actual personal offices would be often vacant, consuming valuable space and resources. You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, that is, many users can share the phone resource in different time.

  • Page 107: Acd

    The ACD feature on the Htek IP Phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users. To use this feature, you should configure an ACD key in advance.

  • Page 108: Zero Touch

    Function Key Features Settings Note This feature is not available on all servers. For more information, contact your system administrator. Zero Touch You can use this key feature to configure auto provision and network parameters quickly. This feature is supported on the version 1.0.3.82 or later To configure the zero touch via phone interface Press Menu Features...

  • Page 109: Multicast Paging

    Function Key Features Settings Note This feature is not available on all servers. For more information, contact your system administrator. Multicast Paging You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.

  • Page 110: Receiving Rtp Stream

    Function Key Features Settings and receiving of the multicast RTP, there is no SIP signaling involved. The multicast paging key LED illuminates solid green. Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.

  • Page 111: Upgrade

    Upgrade Note: The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest. Both the multicast paging sender and receiver’s phones play a warning tone when establishing a multicast paging call. Multicast listening addresses are configurable via web interface only. Upgrade Factory Reset To set Factory Reset by phone interface...

  • Page 112: Pcap Feature

    Upgrade 2. Click and then confirm the setting. Pcap Feature To use pcap via web interface: 1. Click Management Tools 2. Click Start and then operation the phone 3. When finish the operation, click stop and then click Export. 4. Then you’ll get the Pacp captures.

  • Page 113: System Log

    Upgrade System Log To download system log via web interface: 1. Click Management Configuration 2. Click of the system Log 3. Then you’ll get a txt file: syslog.txt. Upgrade To upgrade via HTTP, the “Management”->“auto provision” ->” Firmware Upgrade”-> “Upgrade Mode”...
  • Page 114 Upgrade 6. Restart the UC8xx, IP Phone will restart and auto-get firmware files from HTTP server. NOTES: Hanlong recommends end-user use the Hanlong HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures. Once a “Firmware Server Path”...

  • Page 115: Configuration File

    Upgrade 3. Select the firmware (fw8xx.rom )and then click Configuration File To download configuration file: 1. Click Management Configuration Download Device Configuration 2. Then you can get a file: cfg.bin or cfg.xml To Restore a configuration file: 1. Click Management Configuration Restore configuration...
  • Page 116 Upgrade 2. Select the xxx.bin or xxx.xml file, and then Click the then IP Phone will reboot.

  • Page 117: Troubleshooting

    Troubleshooting Troubleshooting Why is the phone LCD screen blank? 1. Ensure your phone is properly plugged into a functional AC outlet. 2. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. 3. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. 4.

  • Page 118: How To Download Xml Configuration

    Troubleshooting How to download XML Configuration? Click Management Configuration How to Import Trusted CA certificate? Click Management Trusted CA...

  • Page 119: How To Import Server Ca Certificate

    4. LLDP Feature on Htek IP Phones 5. Supported TLVS of IP Phones 6. Configuring LLDP Feature 7. DHCP VLAN 8. Open the DHCP VLAN on the Htek IP Phones 9. VLAN under Bridge Mode 10. VLAN underNAT Mode How to Set LCD and Web GUI...

  • Page 120: How To Upgrade Via Ftp

    Troubleshooting How to Upgrade via FTP? Click How to Upgrade Note How to make Ringtone? Click How to Make Ringtone How to use Open VPN? Click Open VPN note Provisioning Guide on Free PBX: Click Set Auto Provision on FreePBX Failover Notes Click Failover Note...

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