Pakedge WR-1 User Manual
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Pakedge WR-1 User Manual

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Summary of Contents for Pakedge WR-1

  • Page 1 WR-1 Wireless Router with BakPak Lite User Guide...

  • Page 2: Regulatory Notices

    Pakedge, 11734 S. Election Road, Draper, UT 84020, declares under sole responsibility that the WR-1 complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. These devices comply with Part 15 of FCC Rules. Operation of the devices is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference that may cause undesired operation.

  • Page 3: Table Of Contents

    WR-1 Wireless Router User Guide Contents Regulatory notices ..................................2 Contents ......................................3 Introduction ....................................5 Customer Service and Technical Support ....................5 Installing ......................................6 Getting to know your product ............................. 7 Package contents................................7 Front ......................................7 Back......................................8 Specifications ..................................
  • Page 4 WR-1 Wireless Router User Guide Detected APs ................................31 Advanced ................................... 32 Services menu .....................................33 SNMP .......................................33 Dynamic DNS ..................................34 File Sharing ..................................36 Setting up local file sharing..........................36 Setting up remote file sharing ......................... 37 Mapping network drives ............................ 38 UPnP ......................................

  • Page 5: Introduction

    Note: If this is your first time installing this product, please read this manual in its entirety. Customer Service and Technical Support Pakedge is committed to providing you with exceptional support on all of our products. If you wish to speak with one of our representatives, you may contact us at:...

  • Page 6: Installing

    WR-1 Wireless Router User Guide Installing For installation procedures, refer to the Quick Start Guide that came with the wireless router. You can also visit the Dealer Portal on our website for all the current user manuals and quick start guides.

  • Page 7: Getting To Know Your Product

    WR-1 Wireless Router User Guide Getting to know your product Package contents • WR-1 Wireless Router with BakPak Lite • Power cord • Ethernet cable • Quick Start Guide Front Table 1 The front panel of the wireless router has several blue LEDs. See the below for more information.

  • Page 8: Back

    WR-1 Wireless Router User Guide Back All connections are made at the back of the router. See Table 2 for more information. Table 2: Interface explanation Interface Type Speed Protocol Description Hold Reset button for 10 seconds to return settings Reset Button to factory defaults.

  • Page 9: Accessing The Wireless Router

    WR-1 Wireless Router User Guide Accessing the wireless router To access the wireless router’s GUI: Plug an Ethernet cable from the wireless router to a computer. Make sure your network card is set to obtain an IP address automatically. Then open any Internet browser and go to the default IP address.

  • Page 10: Dashboard

    WR-1 Wireless Router User Guide Dashboard The dashboard provides a Quick setup link to help with a more efficient setup. Towards the top of the page you will find information on the serial number and uptime on the wireless router as well as the CPU and memory usage.
  • Page 11 WR-1 Wireless Router User Guide The Connected Clients section shows the devices that have received an IP address from the wireless router. Usually devices with static IPs assigned to them will appear in this field. Wireless LAN information summarizes the wireless configuration for the selected radio.

  • Page 12: Quick Setup

    WR-1 Wireless Router User Guide Quick setup The Quick setup link redirects to a page that walks through the key steps for setting up the wireless router in a router mode or bridge mode. When selecting wireless router mode, the following information is required to be filled in before settings may be applied: WAN Zone, LAN Zone, and Wireless.

  • Page 13: Static Ip

    WR-1 Wireless Router User Guide Static IP To configure the wireless router to a static IP: Select Static address for the Protocol. 2. Enter the IPv4 address, IPv4 subnet mask, IPv4 gateway, and DNS server provided by your ISP. Select Custom from the Subnet mask drop-down menu to enter a custom subnet mask.

  • Page 14: Additional Wan Options

    WR-1 Wireless Router User Guide 2. Enter the username that the ISP assigned under the PAP/CHAP username field. Enter the password in the PAP/CHAP password field. For Use custom DNS servers, enter the DNS server you would like to use. For example, you can use 8.8.8.8. The wireless router is now set up for PPPoE.

  • Page 15: Wireless

    Wireless Router. Using BakPak, you can remotely monitor and configure your customer’s WR-1 without having to roll a truck. In just a few clicks, register your WR-1 with your new or existing BakPak account and configure secure remote access to your WR-1 using the built-in BakPak DDNS and VPN to start managing your customer’s network remotely and securely, using your...

  • Page 16: Bakpak Lite

    2. Under Sites, click View/Create. A list of WR-1 sites opens. 3. Click the network you want to access, then click the WR-1 that you want to manage. The WR-1 site management window expands.

  • Page 17: Granting Technicians Access To Bakpak Lite Sites

    • Default alerts—To enable real-time text, email, and app alerts, click the ALERTS toggle in the upper-right of the BakPak Lite main screen. Any technician with access to the WR-1 will receive the alerts. Granting technicians access to BakPak Lite sites To grant a technician access to this BakPak Lite site, you must create a group with permissions to access this WR-1, then assign the technician to that group.

  • Page 18: Status Menu

    WR-1 Wireless Router User Guide Status menu Analysis The Analysis section allows you to view statistics on the wireless router. The Port status section displays which ports on the wireless router are currently active. The LAN/WAN Statistics section displays the amount of traffic going through the LAN or WAN of the wireless router.

  • Page 19: System Report

    WR-1 Wireless Router User Guide System report The System report page lets you maintain a log of system events. To enable, click the Enable remote system log toggle, enter the log and log server details, then click Apply. To download a system log, go to this same page and click Download.
  • Page 20 WR-1 Wireless Router User Guide 3. If you want to create a new QoS policy to prioritize certain data, click Add new and set the following fields: The Priority column allows you to select the priority of the data. The Source host column allows you to define which source IP address the policy will apply to.

  • Page 21: Network Zones

    WR-1 Wireless Router User Guide Network zones The Network zones section displays the WAN and LAN network settings. To change any of these settings, click Edit. Changing WAN settings The wireless router supports the three main types of Internet connections: •...
  • Page 22 WR-1 Wireless Router User Guide Static IP To configure the wireless router to a static IP address: In the Network zones section, under WAN, click Edit. The WAN zone edit screen opens. 2. For Protocol, select Static Address. 3. Enter the IP address, Subnet mask, Default gateway, and DNS server provided by your ISP.
  • Page 23 WR-1 Wireless Router User Guide PPPoE To configure the wireless router using a PPPoE connection: In the Network zones section, under WAN, click Edit. The WAN zone edit screen opens. Select PPPoE from the Protocol drop down menu. The available fields change.
  • Page 24 WR-1 Wireless Router User Guide Changing the IP address of the LAN zone The default IP address of the wireless router is 192.168.1.1. To change the IP address of the wireless router or change the entire network address: In the Network zones section, under LAN, click Edit. The LAN zone edit screen opens.

  • Page 25: Nat

    WR-1 Wireless Router User Guide The Lease time field allows you to view/modify DHCP IP address lease time. The following format must be used: A D represents days, an H represents hours and an M represents minutes. For example, if you wanted to change the lease time to be 3 days 2 hours and 30 minutes, you would set the lease time to 3D2H30M.

  • Page 26: Dhcp Reservation

    WR-1 Wireless Router User Guide DHCP reservation DHCP reservation allows the wireless router to continually assign the same IP address to a device. To create a DHCP reservation: From the dashboard, click Network, then click DHCP Reservation. Click Add new.

  • Page 27: Wireless

    WR-1 Wireless Router User Guide • Target IP Address is the network that must be accessed and is not directly known by the wireless router (192.168.222.0). • Target Subnet mask is the subnet mask of that network (255.255.255.0). • Zone should match the network zone that gateway traffic will be forwarded to.

  • Page 28: Security Profiles

    WR-1 Wireless Router User Guide • Operation mode: Both the 2.4 and the 5 GHz bands have the following operating modes: Access point: Standard mode of operation. Allows a wireless connection to the LAN. WDS root access point: The access point with this mode set will be the “root” device that access points configured with WDS repeater and WDS bridge will connect to.

  • Page 29: Configuration

    WR-1 Wireless Router User Guide Profile Name: Create a name for the security profile. Encryption: Select an encryption type for your security profile: • No encryption: This will leave your profile without security (not recommended). • WPA PSK: Password must be at least eight characters long. This is a legacy encryption protocol (not recommended).

  • Page 30: Guest Network Settings

    WR-1 Wireless Router User Guide • ): The SSID is the name associated with the WiFi network. An SSID SSID WIRELESS NAME cannot exceed 32 characters. • : The profiles created under the Security profiles tab may be applied SECURITY PROFILE to the SSID here.

  • Page 31: Detected Aps

    After they’re detected, the wireless router will be able to push not only the displayed SSID configuration, but also all settings from the Configuration and Guest network tabs to those Pakedge access points on the network (available only on access point firmware version 1.20 or higher).

  • Page 32: Advanced

    WR-1 Wireless Router User Guide 2. If there are no APs listed below the Detected APs section, click Refresh. 3. After the APs have been detected, use the Enable toggle to enable/disable the settings to be pushed to particular access points.

  • Page 33: Services Menu

    WR-1 Wireless Router User Guide • Transmit power: The power depends on the distance of the devices in your wireless network. From the drop-down list, select the desired power. You can use this feature to limit the coverage area of the wireless network.

  • Page 34: Dynamic Dns

    Dynamic DNS (DDNS) allows your wireless router to be reached with a fixed hostname while having a dynamically changing IP address. The wireless router has two options for DDNS. The first is under the Pakedge tab. Pakedge offers its own DDNS service that works alongside BakPak Lite.
  • Page 35 • Hostname: Pakedge DDNS uses the name.BakPakddns.com namespace, where name is a name you choose. Enter a name you would like to use and click Check availability to have the wireless router check if that name is available. In the following example we will check to see if site1.BakPakddns.com is available.

  • Page 36: File Sharing

    Description: Enter how you want to see the local file share described. • Workgroup: Enter the name of your network workgroup. • Username: Enter a new username (default is “pakedge”). • Password: Enter a new password (default is “pakedge”). •...

  • Page 37: Setting Up Remote File Sharing

    WR-1 Wireless Router User Guide After you have enabled the file sharing and connected a USB drive into the wireless router, you will see your drive listed in the Disk(s) available list. Setting up remote file sharing Remote File Sharing allows you to access the contents of your USB drive remotely.

  • Page 38: Mapping Network Drives

    WR-1 Wireless Router User Guide Mapping network drives The following section will show you how to map the USB drive on the wireless router on various operating systems. Mac OS X To map the USB drive on Mac OS X: Click Go at the upper left.
  • Page 39 WR-1 Wireless Router User Guide 4. You will be prompted to login as a guest or registered user. Select registered user. In the username and password field enter the credentials you have configured on the wireless router. The USB drive will now be mapped on your computer and you will be able to access files...
  • Page 40 WR-1 Wireless Router User Guide Windows 8/10 To map the USB drive on the device for Windows 8: Press the windows button on your computer. Type computer and press Enter. Click Computer towards the top. Click Map network drive.
  • Page 41 WR-1 Wireless Router User Guide Click Browse. You will see the wireless router listed. You will also see all of the folders on the USB drive connected to the wireless router.
  • Page 42 WR-1 Wireless Router User Guide Select the folder you want to map and click OK. Enter the credentials to access the folder.
  • Page 43 WR-1 Wireless Router User Guide Your folder field will have auto populated with the name of the folder. Click Finish. You will now have access to the files on the USB drive. Your folder will now show up as a mapped drive.
  • Page 44 WR-1 Wireless Router User Guide Windows 7 To map the USB drive on the device in Windows 7: Click the start button at the bottom left hand side. Click Computer. 2. Click Map Network Drive.
  • Page 45 WR-1 Wireless Router User Guide 3. Click Browse. 4. Click WR-1 to expand it. Click the folder you want to map underneath it to select it. Click...
  • Page 46 WR-1 Wireless Router User Guide 5. Check the box titled Connect using different credentials, then click Finish. 6. Enter the username and password to access the folder. Click OK. 7. You will now have access to the files on the USB drive.
  • Page 47 WR-1 Wireless Router User Guide To map a USB drive in Windows XP: Click My Computer. Click Tools > Map Network Drive.
  • Page 48 WR-1 Wireless Router User Guide Click Browse. Select the folder you want to map. Click OK.
  • Page 49 WR-1 Wireless Router User Guide Click Finish. Enter the credentials to access the folder.
  • Page 50 WR-1 Wireless Router User Guide You will now have access to the folder. Your folder will now be mapped on your computer.

  • Page 51: Upnp

    WR-1 Wireless Router User Guide UPnP UPnP allows for automatic configuration of the wireless router for your devices. This can be essential for certain audio/video systems and devices such as game consoles. To enable UPnP: From the dashboard, click Services, then UPnP.

  • Page 52: Vpn

    Subnet mask: The subnet mask size to use for the OpenVPN network. Note: the default username is pakedge and the default password is pakedgev. To add users to the VPN, click Add new and specify a name. Each remote client connecting to the wireless router’s OpenVPN server will need to have a profile created for them.
  • Page 53 WR-1 Wireless Router User Guide Note: When you connect to the VPN, you will receive an IP address from the same IP scheme as your LAN zone. For example, if your LAN zone is setup for 192.168.1.X you will receive an IP address from the IP range of 192.168.1.20 thru 192.168.1.30.
  • Page 54 WR-1 Wireless Router User Guide After Startup After initially launching the OpenVPN-GUI program, the GUI icon will be show in the tray, as shown in the image below. Note that this icon can be hidden when marked "inactive" by the OS, so check the expanding arrows to the side of the system tray if it's started but not shown.
  • Page 55 WR-1 Wireless Router User Guide OS X Tunnelblick is a popular, free, open source OpenVPN client for OS X. To install Tunnelblick: Download Tunnelblick here, and save it to a safe location. Download the Tunnelblick OpenVPN configuration files here and save them to a safe location.
  • Page 56 WR-1 Wireless Router User Guide Click the Tunnelblick icon in your menu bar, then click Connect OpenVPN. If the connection is successful, you will see the following window appear briefly: OpenVPN Connect is a free OpenVPN client for iOS devices.
  • Page 57 WR-1 Wireless Router User Guide 3. Tap Open in OpenVPN and the OpenVPN Connect app should open automatically. 4. Tap “+” to import the profile. 5. Type the User ID and Password for your UnoVPN account. 6. Tap Connection to connect to the VPN.
  • Page 58 WR-1 Wireless Router User Guide If connected successfully, you will see something like the following screen: Android OpenVPN Connect is a free OpenVPN client for Android devices. To install OpenVPN Connect: Download and install the OpenVPN Connect app from Google Play.
  • Page 59 WR-1 Wireless Router User Guide 4. Tap Import Profile from SD card, locate your downloaded OpenVPN Config file, then tap Select to import the file. Enter your UnoVPN Username and Password, then tap Connect. 6. Allow permission to run OpenVPN by selecting I trust this application, then tap OK.
  • Page 60 WR-1 Wireless Router User Guide You are connected to OpenVPN.
  • Page 61 Client IP end: Set the highest number of the range of IP addresses to allow. This limits the number of clients that can be connected to this network simultaneously. • : Enter a username for PPTP access (default is pakedge). USERNAME •...

  • Page 62: System Menu

    WR-1 Wireless Router User Guide System menu Settings Username/Password To change the password: After you’re logged into the wireless router, navigate to System > Settings. 2. Enter the password you would like to use for the wireless router. There are no specified requirements for the password.

  • Page 63: Time Zone

    WR-1 Wireless Router User Guide Time zone The Time zone page allows you to set the appropriate time on the wireless router. To set the time zone: Click System > Settings. 2. Select your time zone from the drop-down menu.

  • Page 64: Maintenance

    WR-1 Wireless Router User Guide Maintenance The Maintenance page allows you to back up and restore a configuration file, return the router to factory default settings, remotely reboot the router, and update the router firmware. Backup You can download a backup configuration file to your computer, so that later you can restore the same settings.

  • Page 65: Restore

    WR-1 Wireless Router User Guide Restore To restore a configuration from a previous backup: Click System, then Maintenance. 2. Click Choose file. 3. After you have selected your backup file, click Restore. 4. The wireless router will then upload your configuration file and reboot itself.

  • Page 66: Reset To Default

    WR-1 Wireless Router User Guide Reset to default You can restore your router to its factory default settings. To reset the wireless router to factory default settings: Click System, then Maintenance. 2. Click Reset to default. The wireless router returns to factory default settings.
  • Page 67 WR-1 Wireless Router User Guide 2. If there is new firmware available for your wireless router, you will see a message on the dashboard informing you. You can click Update to have the wireless router update its firmware. 3. You can also click System, Maintenance, the Firmware tab, then Update.

  • Page 68: Leds

    WR-1 Wireless Router User Guide LEDs For aesthetics, you can turn off the router’s LEDs if you like. To turn off the router LEDs: Click System, then LEDs. 2. Click the Enable toggle, then click Apply. Diagnostic tools The Diagnostics page allows you to easily troubleshoot your network.

  • Page 69: Traceroute

    WR-1 Wireless Router User Guide Traceroute A traceroute allows you to see how many wireless routers, or hops, there are between the wireless router and a certain destination. To perform a traceroute: From the System menu, click Diagnostic tools. 2. Click traceroute. If you wish to perform a traceroute to a different website or IP address...

  • Page 70: Nslookup

    WR-1 Wireless Router User Guide 3. After a few moments, your traceroute results will be displayed. NSlookup NSlookup allows you to find name server information for domains. To perform an NSlookup: Click Diagnostic tools. 2. Click NSlookup. If you wish to do an NSlookup for a different website you can type it in...

  • Page 71: Speed Test

    WR-1 Wireless Router User Guide 3. After a few moments, your NSlookup results will be displayed. Speed test To test the current Internet download and upload speeds of your router: Click System, Diagnostic tools, then the Speed test tab. 2. Click Start. The test is performed, and the results appear on the screen.

  • Page 72: Remote Access

    Enable secure web access option. 3. By default, Enable support access is enabled. This allows the support team at Pakedge to perform advanced diagnostics on your wireless router. It is recommended that you keep this option enabled.

  • Page 73: User Guide

    WR-1 Wireless Router User Guide User guide To see the WR-1 User Guide: Click System, then User Guide. The user guide opens. -OR- Use any web browser to go to pkdge.co/wr1-ug.

  • Page 74: Appendix A - Limited Warranty

    PARTS: Pakedge will provide new or rebuilt replacement parts for the parts that fail due to defects in materials or workmanship for a period of three (3) years from the effective date of delivery to the end user.
  • Page 75 IS CAPABLE OF PROVIDING. Rights, Limits, and Exclusions Pakedge limits its obligation under any implied warranties under state laws to a period not to exceed the warranty period. There are no express warranties. Pakedge also excludes any obligation on its part for incidental or consequential damages related to the failure of this product to function properly.
  • Page 76 Visit us at: www.pakedge.com Copyright ©2017, Control4 Corporation. All rights reserved. BakPak, Pakedge, Pakedge TruStream, SmartWav, StealthPorts, and Triplex are registered trademarks or trademarks of Control4 Corporation or its subsidiaries in the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners.

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