Pakedge RE-1 User Manual
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Pakedge RE-1 User Manual

High-speed gigabit av router
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Summary of Contents for Pakedge RE-1

  • Page 1 RE-1, RE-2, RK-1 High-Speed Gigabit AV Router User Guide...
  • Page 2 Pakedge Device & Software, Inc., 3847 Breakwater Avenue, Hayward, CA, declares under sole responsibility that the RK-1, RE-1, and RE-2 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. These devices comply with Part 15 of FCC Rules. Operation of the devices is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference that may cause undesired operation.

  • Page 3: Table Of Contents

    Contents Contents........................................ 3 Introduction ......................................5 Customer Service and Technical Support ........................5 Installing ....................................... 6 Getting to know your product ..............................7 Accessing the router ..................................9 Dashboard ....................................10 Settings ......................................11 Connecting to the Internet ............................... 11 Additional WAN Options ..............................
  • Page 4 UPnP ......................................63 VPN ......................................64 PPTP ....................................64 OpenVPN ..................................65 OpenVPN client setup............................67 Windows ................................67 OS X ..................................68 iOS ..................................69 Android ..................................72 Username/Password ................................78 Diagnostics ..................................... 79 Remote Access ..................................82 Time zone ....................................83 Configuration ..................................

  • Page 5: Introduction

    Note: If this is your first time installing this product, please read this manual in its entirety. Customer Service and Technical Support Pakedge Device & Software, Inc. is committed to providing you with exceptional support on all of our products. If you wish to speak with one of our representatives, you may contact us at:...

  • Page 6: Installing

    Installing For installation procedures, refer to the Quick Start Guide that came with the router. You can also visit the Dealer Portal on our website for all the current manuals and Quick Start Guides. Note: If you install the router in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room temperature.

  • Page 7: Getting To Know Your Product

    Getting to know your product Package contents: RK-1, RE-1, or RE-2 router • Mounting brackets • Power cable • 6ft CAT5E cable • Quick Start Guide • The front panel of the router has several blue LEDs. See the Table 1 below for more information.
  • Page 8 Blue The router is powered on Power The router is turned off Note: LAN Port number 5 can be configured as a Guest network. Below you will find a description of the interfaces on the back of the router in Table Table 2: Interface Explanation (From Left to Right) Interface...

  • Page 9: Accessing The Router

    Note: For best results we recommend using Mozilla Firefox as your web browser. If you are using Internet Explorer, use version 9 or newer. Enter the default username pakedge and the password pakedger. Click login. Important: Change this default password. See the section “Username/Password.”...

  • Page 10: Dashboard

    Dashboard The dashboard provides frequently used quick links to help with more efficient set up. Towards the top of the page you will find information on the serial number, uptime, and the number of active sessions on the router as well as the CPU and memory usage. If there is new firmware available for the router, you will see a message alerting you with an option to download it.

  • Page 11: Settings

    Under Network you will find a summary of the network zones that are active on the router. The DHCP Leases section shows the devices that have received an IP address form the router. Other Connected Devices will display any device that has been discovered by the router. When a device on the network transmits data, the router will log its IP address.
  • Page 12 Static IP To configure the router to a static IP: 1. Hover your mouse towards the top of the page over Network. Click Network Zones. Edit the WAN Zone.
  • Page 13 3. Select Static Address for the Protocol. 4. Click Switch Protocol to switch the WAN Zone to Static. 5. Enter the IP address, subnet mask, Default Gateway and DNS Server provided by your ISP. Select custom from the netmask drop down menu to enter a custom subnet mask. Click Apply. The router now has the Static IP configured on it.
  • Page 14 PPPoE To configure the router using a PPPoE connection: 1. Log in to the router. 2. Click Network Zones. 3. Edit the WAN Zone. 6. Select PPPoE from the Protocol drop down menu, then click Switch Protocol.

  • Page 15: Additional Wan Options

    7. Enter the username that the ISP assigned under the PAP/CHAP username field. Enter the password in the PAP/CHAP password field. For the Use custom DNS servers, enter the DNS server you would like to use. For example, you can use 8.8.8.8. Click Apply when finished. The router is now setup for PPPoE.

  • Page 16: Port Forwarding

    Port Forwarding Port forwarding allows services inside the network to be available from the Internet. For example, if you have an IP camera on your network port forwarding would allow you to remotely view the camera. To configure port forwarding: Navigate to Network >Port Forwarding/1:1 NAT.

  • Page 17: 1:1 Nat

    1:1 NAT 1:1 NAT is similar to port forwarding in that it allows you to forward ports to any specific device on the network. This feature is useful in situations where a block of public IP addresses is available from a service provider and the user wants to assign a specific public IP to a specific device on the network.

  • Page 18: Real-Time Monitoring

    Real-Time Monitoring The Real-Time Monitoring section allows you to view statistics on the router. The Port Status section will display which ports on the router are currently active. The LAN/WAN Statistics will display the amount of traffic going through the LAN or WAN of the router. The Live Sessions will display information on active connections.

  • Page 19: Isolated Guest Network

    Isolated Guest network The router has an isolated guest network option. When enabled, port 5 on the router will be turned into a guest network port. Any devices connected on that port will be placed on the Guest network. The Guest network will only have access to the Internet.

  • Page 20: Virtual Dmz

    3. You will get a message letting you know that port 5 will be turned into the Isolation Guest network port. Click OK to enable the isolated guest network. Virtual DMZ The Virtual DMZ will allow you to place a device in the network outside of the firewall. This will allow for unrestricted access to it from the Internet.

  • Page 21: Changing The Ip Address Of The Lan Zone

    Changing the IP address of the LAN Zone The default IP address of the router is 192.168.1.99. To change the IP address of the router or change the entire network address: 1. Click Network Zones. 2. Click Edit.
  • Page 22 3. Enter the new IP address you wish to use in the IP Address field. In the following example, we change the IP address of the router to 192.168.10.99. 4. In the DHCP Server section, the Start field indicates the first IP address that will be handed out by the router.

  • Page 23: Vlan Settings

    VLAN settings The router comes configured with VLANs. VLANs allow you to separate devices into smaller networks to increase efficiency on your network. The router will come with VLANs 2-6. To modify any of the VLAN settings: 1. Click Network Zones. VLANs 2-6 will be displayed towards the bottom.
  • Page 24 2. The Zone Bonding option allows devices that use multicast messaging to communicate across VLANs. 3. Click Edit under any of the VLANs to view its settings. As an example, we will click Edit under VLAN2. 4. The Name field allows you to change the name of the VLAN. By default VLAN2 will be named Voice.
  • Page 25 6. Towards the bottom you will see the DHCP server settings for VLAN2. We will change the Start IP address to 192.168.12.100 and the End IP address to 192.168.12.249 so that it matches the new IP scheme. 7. The Lease time field allows you to view/modify DHCP IP address lease time. The following format must be used: A D represents days, an H represents hours and an M represents minutes.

  • Page 26: Static Route

    Static Route Static Routes allow the manual forwarding of traffic to networks that are not a part of the router internal routable networks. To create a Static Route: 1. Click Static Route. 2. For our example we will be forwarding traffic destined for the unknown network (192.168.222.0/24) to the IP address of the Gateway device which has knowledge of that network (192.168.1.111).

  • Page 27: Dhcp Reservation

    changed to indicate precedence between two similar routes. If the higher precedence route is not accessible then the lower metric route will be taken. 4. After the information has been entered, click Apply at the bottom of the page. DHCP Reservation DHCP reservation allows the router to continually assign the same IP address to a device.

  • Page 28: Quality Of Service

    In the IPv4-Address field, select custom and enter the IP address that you would like to assign to the device. 4. Click Apply when finished. You may need to restart the network card of your device in order for it to receive the new IP address.
  • Page 29 You can restrict download and upload speeds on this page. For example, in the following image we have set 25 Mbps as the limit for download and 10 Mbps as the limit for upload speeds. This setting will apply to all devices on the network. 3.
  • Page 30 7. The Service column has a list of common applications that you may want to prioritize. If the application you are looking for is on the list you can select it as the service to prioritize. 8. The Protocol column allows you to select whether the data that you are prioritizing is TCP or UDP. If you are unsure you can simply select all which will use both.

  • Page 31: Dual Wan

    12. Click Apply to finalize the settings. 13. By default there is a rule defined to allow priority of Voice Over IP (VOIP) data. Dual Wan Dual Wan allows you to use two wan ports on the router in redundancy mode. If WAN1 loses Internet access WAN2 will take over.

  • Page 32: Dynamic Dns/Pakedgeddns

    Dynamic DNS (DDNS) allows your router to be reached with a fixed hostname while having a dynamically changing IP address. In order for this to work your Pakedge router must not be placed behind another firewall/router device. The router has two options for DDNS. The first is under the Pakedge DDNS tab.
  • Page 33 4. If you don’t have a BakPak account, you can register for an account to use. Simply enter an email address and password and click register. 5. After you are logged in with your BakPak credentials, scroll down to the HostName field. Pakedge DDNS uses the name.BakPakddns.com namespace, where name is a name you choose. Enter a name you would like to use and click Check Availability to have the router check if that name is available.
  • Page 34 9. You can click Status Check to see the status of your Pakedge DDNS. The router displays the status of the Pakedge DDNS giving you the hostname that the router is currently using.
  • Page 35 Note: You can only register for a new BakPak user once on the router. After you have registered for a BakPak user once, the register button will disappear from the GUI. To configure a non-Pakedge DDNS: 1. Click Dynamic DNS.
  • Page 36 3. Select Enable. For the Service drop down menu, select your DDNS provider. For the Hostname, enter the full domain name that you signed up for. In the Username field enter the username for your account with your DDNS provider. For the Password field, enter the password for your account.

  • Page 37: Parental Controls

    Parental controls The Parental Controls allow you to block websites and services on your network. For example, you can prevent users from visiting www.yahoo.com or prevent any http traffic from going out to the Internet. To configure the parental controls: 1.
  • Page 38 4. Enter the name of the website that you wish to block. In this example, we will block www.yahoo.com. Towards the right hand side you can select the device that you want to block the website for. You can select all clients to allow it for every device on the network. 5.
  • Page 39 9. Click Add New Item in the bottom box. 10. Enter a name in the description field. 11. For the Clients/Devices, hit the drop down menu and you will see a list of devices that the router has discovered on the network. If the device you want to apply to this policy to is listed, you can select it here.

  • Page 40: Snmp

    15. You can block a device from completely accessing the Internet. To do this, set the Protocol to All and leave the Ports field blank. SNMP Simple Network Management Protocol (SNMP) is a standard protocol for network management. By default it is enabled on the router. To view the SNMP settings: 1.

  • Page 41: File Sharing

    You can now access the USB drive over the local network. 3. You will be prompted to enter a username and password when attempting to access the USB drive. By default the username is pakedge and the password is also pakedge.
  • Page 42 4. You can check the Read-only box so that computers on the network will only be able to read from the drive and not write to it. 5. After you have enabled the file sharing and connected a USB drive into the router, you will see your drive listed in the file shares menu.
  • Page 43 To set up remote file sharing: 1. Click the Remote File Access tab. 2. Select Enable. 3. The default username/password for remote file access will be fileshare/pakedger Note: You can change the username and password used to remotely access the USB drive. Simply enter the new credentials and click Apply.
  • Page 44 6. You will see a login screen similar to when you log into the router. Enter the credentials and click Login. You will see the USB drive listed. 7. You can click the USB drive to view the files and folders inside of it. Click a folder to view the contents of it.
  • Page 45 8. You will see the contents of the folder displayed. In this example, we have a single file named File1. 9. Click Download to retrieve the file from the USB drive. You can also click Delete to remove it. 10. You can upload a file onto the USB drive remotely. Click the file upload icon.
  • Page 46 11. Navigate to the file you want to upload and select it. 12. Click Upload.
  • Page 47 Your file will now be on the USB drive. 13. You can create folders, as well. Simply enter the folder name and click Create Folder. As an example, we will create a folder titled Folder two.

  • Page 48: Mapping Network Drives

    14. The folder will now be displayed. 15. To return to the previous directory, click the Back button. 16. Click [model#] fileshare to return to the root of the USB drive. 17. Finally, click Logout to log out of the file share. Mapping network drives The following section will show you how to map the USB drive on the router on various operating systems.

  • Page 49: Mac Os X

    Mac OS X To map the USB drive on Mac OS X: 1. Click Go at the upper left. 2. Click Connect to Server. 3. In the server address field, enter SMB://IP address of your router. The following image shows an example of this.
  • Page 50 4. You will be prompted to login as a guest or registered user. Select registered user. In the username and password field enter the credentials you have configured on the router. 5. The USB drive will now be mapped on your computer and you will be able to access files on that drive.

  • Page 51: Windows 7

    Windows 7 To map the USB drive on the device in Windows 7: 1. Click the start button at the bottom left hand side. Click Computer. 2. Click Map Network Drive.
  • Page 52 3. Click Browse. 4. Click RK-1/RE-1/RE-2 to expand it. Click the folder you want to map underneath it to select it. Click...
  • Page 53 5. Check the box titled Connect using different credentials, then click Finish. 6. Enter the username and password to access the folder. Click OK. 7. You will now have access to the files on the USB drive.
  • Page 54 Windows 8/10 To map the USB drive on the device for Windows 8: 1. Press the windows button on your computer. Type computer and press enter. 2. Click Computer towards the top. 3. Click Map network drive.
  • Page 55 4. Click Browse. 5. You will see the router listed. You will also see all of the folders on the USB drive connected to the router.
  • Page 56 6. Select the folder you want to map and click OK. 7. Enter the credentials to access the folder.
  • Page 57 8. Your folder field will have auto populated with the name of the folder. Click Finish. You will now have access to the files on the USB drive. Your folder will now show up as a mapped drive.
  • Page 58 Windows XP To map a USB drive in Windows XP: 1. Click My Computer. 2. Click Tools > Map Network Drive.
  • Page 59 3. Click Browse. 4. Select the folder you want to map. Click OK.
  • Page 60 5. Click Finish. 6. Enter the credentials to access the folder.
  • Page 61 You will now have access to the folder. Your folder will now be mapped on your computer.

  • Page 62: Media Server

    Media Server The Media Server feature allows the router to act as a media server on the network. After you enable this you can connect a USB drive to the router and use a media client on a computer to access the content of that USB drive.

  • Page 63: Upnp

    UPnP UPnP allows for automatic configuration of the router for your devices. This can be essential for certain audio/video systems and devices such as game consoles. To enable UPnP: 1. Click UPnP. 2. Select the enable box, then click Apply to finalize the settings.

  • Page 64: Vpn

    1. Hover over Services, then click VPN. 2. Select Enable. 3. There is a default pakedge user. The default password for this user is pakedgev. Click Apply to enable the VPN with this default user. 4. You can change the username and the password.

  • Page 65: Openvpn

    6. You can fill in a username and password. Click Apply to finalize the settings. When you connect to the VPN you will have full access to all of your devices on the network. Note: When you connect to the VPN you will receive an IP address from the same IP scheme as your LAN zone.
  • Page 66 2. Select Enable, then complete the following fields: Enable: Turn OpenVPN Server on/off • Local Gateway Address: The Public IP address or DDNS name of the WAN1 interface. We • recommend that you use DDNS or BakPakDDNS because if the WAN IP changes, all remote clients will require new configurations made for them.

  • Page 67: Openvpn Client Setup

    If the configuration file was downloaded to a PC which is not the device that will be connecting, • email the configuration file to an account that the device can access. This will allow mobile devices to open the configuration file directly to their OpenVPN app. Important: Each configuration created for the OpenVPN server will only allow one connection at a time.

  • Page 68: Os X

    5. From the menu, click “Connect” OS X Tunnelblick is a popular, free, open source OpenVPN client for OS X. To use Tunnelblick: 1. Download Tunnelblick here, save it to your computer, and install Tunnelblick. 2. Download the Routers OpenVPN configuration file and save it to your computer. 3.

  • Page 69: Ios

    5. Click the Tunnelblick icon in your menu bar, then click Connect on your OpenVPN profile. If the connection is successful, you will see the following window appear briefly: OpenVPN Connect is a free OpenVPN client for iOS devices. To Use OpenVPN Connect: 1.
  • Page 70 2. Open the email you sent yourself with the config file on your iOS device and tap the attached file. 3. Tap Copy to OpenVPN and the OpenVPN Connect app should open automatically.
  • Page 71 4. Tap “+” to import the profile. 5. Tap Connection to connect to the VPN. If connected successfully, you should see the notice that your connection is active:...

  • Page 72: Android

    Android OpenVPN Connect is a free OpenVPN client for Android devices. To use OpenVPN Connect: 1. Download and install the OpenVPN Connect app from Google Play.
  • Page 73 2. Open the email you sent yourself with the config file on your Android device and tap the attached file. Save it to your SD card 3. Open the OpenVPN Connect app, tap its More/Menu icon, then tap Import. 4. Tap Import Profile from SD card, locate your downloaded OpenVPN Config file, then tap Select to import the file.
  • Page 74 5. Then tap Connect.
  • Page 76 6. Allow permission to run OpenVPN by tapping OK. You are connected to OpenVPN.

  • Page 78: Username/Password

    Username/Password We strongly recommend that you change the default password for the router. To change the password: 1. After you’re logged into the router, navigate to Maintenance >Username/Password. 2. Enter the password you would like to use for the router. There are no specified requirements for the password.

  • Page 79: Diagnostics

    4. You will then be prompted to log into the router with the new password. Diagnostics The Diagnostics page allows you to easily troubleshoot your network. Ping Ping allows you to test communication between two devices on the network. To ping from the router: 1.
  • Page 80 3. After a few moments, your ping results will be displayed. Traceroute A traceroute allows you to see how many routers, or hops, there are between the router and a certain destination. To perform a traceroute: 1. From the Maintenance menu, click Diagnostics. 2.
  • Page 81 3. After a few moments, your traceroute results will be displayed. NSlookup NSlookup allows you to find name server information for domains. To perform an NSlookup: 1. Click Diagnostics. 2. Click NSlookup. If you wish to do an NSlookup for a different website you can type it in instead.

  • Page 82: Remote Access

    After a few moments your NSlookup results will be displayed. Remote Access The Remote Access page allows you to change the default port used to access the router remotely. To change the secure web port: 1. Click Remote Access. 2. You can type a new port number into the Secure Web Access Port field if you wish to change it from its default.

  • Page 83: Time Zone

    3. By default, Enable Support Access is enabled. This allows the support team at Pakedge to perform advanced diagnostics on your router. It is recommended that you keep this option enabled. 4. If you have made any changes on this page click Apply to finalize the settings.

  • Page 84: Configuration

    Configuration The Configuration page will allow you to factory default the router, download the configuration file, or restore a configuration. Factory Default To reset the router to factory default settings: 1. Click Configuration. 2. Click Factory Default. The router will now factory default itself. You can also factory default the router by pressing the pin-hole reset button on the back.
  • Page 85 Download Backup To make a backup of your configuration: 1. Click Configuration. 2. Click Download Configuration. The configuration file will be downloaded to your computer. Restore Configuration To restore a configuration from a previous backup: 1. Click Configuration.

  • Page 86: Firmware

    2. Click Browse. 3. After you have selected your backup file, click Restore. 4. The router will then upload your configuration file and reboot itself. Firmware The Firmware page will allow you to update the firmware on your router. To update the firmware: 1.
  • Page 87 2. You can also manually download the latest firmware from the Dealer Portal on the Pakedge website. (http://www.pakedge.com/for-dealers-firmware.html) 3. Click Firmware. 4. Browse to the firmware file and click Local Update. The Keep settings option indicates that the router will keep its configuration after the firmware update. If you uncheck this box before clicking Update, the router will factory default itself and come back up with the new firmware and the router’s default configuration.

  • Page 88: Reboot

    5. The Check Update option will force the router to pull the latest firmware available and update itself. Reboot To reboot: 1. From the Maintenance menu, select Reboot. 2. Click Reboot. 3. The router will now reboot.

  • Page 89: Appendix A - Limited Warranty

    PARTS: Pakedge will provide new or rebuilt replacement parts for the parts that fail due to defects in materials or workmanship for a period of three (3) years from the effective date of delivery to the end user. Such replacement parts are then subsequently warranted for the remaining portion (if any) of the original warranty period.
  • Page 90 19.3 Rights, Limits, and Exclusions Pakedge limits its obligation under any implied warranties under state laws to a period not to exceed the warranty period. There are no express warranties. Pakedge also excludes any obligation on its part for incidental or consequential damages related to the failure of this product to function properly. Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages.
  • Page 91 11734 Election Road Draper, UT 84020 U.S.A Visit us at: www.pakedge.com © Pakedge Device & Software Inc. 2016 – All Rights Reserved DOC-00183-B 2016-11-22 MS...

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