Answer A Call Within Your Hunt Group; Sign In And Out Of A Hunt Group; View The Call Queue In A Hunt Group - Cisco IP Conference Phone 7832 User Manual

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Answer a Call Within Your Hunt Group

Hunt groups, also known as line groups, allow organizations that receive many incoming calls to share the

call load. Your administrator sets up a hunt group with a series of directory numbers. Phones ring based on

the hunt sequence that your administrator specifies for a hunt group. If you are a member of a hunt group,

you sign in to a hunt group when you want to receive calls. You sign out of the group when you want to

prevent calls from ringing on your phone.

Before You Begin

You must be signed into the hunt group to receive hunt group calls.

Procedure

When a hunt group call rings on your phone, answer the call.

Sign out of your hunt group to stop receiving calls from it. You continue receiving calls placed directly to

you.

Procedure

Step 1

Press Hlog to sign in.

Step 2

Press Hlog again to sign out.

You can use the queue statistics to check the status of the hunt group queue. The queue status display provides

the following information:

• The phone number used by the hunt group

• Number of queued callers on each hunt group queue

• Longest waiting time

Procedure

Step 1

Press Queue Status.

Step 2

Press Update to refresh the statistics.

Step 3

Press Exit.

Cisco IP Conference Phone 7832 User Guide

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