Answer A Coworker's Phone (Call Pickup); Answer A Call Within Your Group (Pickup); Answer A Call From Another Group (Group Pickup); Answer A Call From An Associated Group (Other Pickup) - Cisco IP Conference Phone 7832 User Manual

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Calls

Answer a Coworker's Phone (Call Pickup)

If you share call handling tasks with your coworkers, you can answer a call that is ringing on a coworker's

phone. First, your administrator has to assign you to at least one call pickup group.

You can answer a call that rings on another phone within your call pickup group. If multiple calls are available

for pickup, you'll answer the call that has been ringing for the longest time.

Procedure

Step 1

Press PickUp to transfer an incoming call within your pickup group to your phone.

Step 2

Press Answer to connect to the call when the call rings.

Group pickup allows you to answer a call on a phone that is outside your call pickup group. You can use the

group pickup number to pick up the call, or you can use the number of the phone line that is ringing.

Procedure

Step 1

Press Group PickUp.

Step 2

Do one of the following actions:

• Enter the number of the phone line with the call that you want to pick up.

• Enter the group pickup number.

Step 3

Press Answer to connect to the call when the call rings.

Procedure

Step 1

Press PickUp to answer a call in your pickup group or in a group that is associated with your phone.

Step 2

If the call rings, press Answer to connect to the call when the call rings.

For example, if the call is ringing on line 12345, enter 12345.

Answer a Coworker's Phone (Call Pickup)

Cisco IP Conference Phone 7832 User Guide

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