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Cisco CP-8832 User Manual

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REVIEW DRAFT - CISCO CONFIDENTIAL
Cisco IP Conference Phone CP-8832 User Guide
First Published: 2017-06-30
Americas Headquarters
Cisco Systems, Inc.
170 West T asman Drive
San Jose, CA 95134-1706
USA
http://www . cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  • Page 1 REVIEW DRAFT - CISCO CONFIDENTIAL Cisco IP Conference Phone CP-8832 User Guide First Published: 2017-06-30 Americas Headquarters Cisco Systems, Inc. 170 West T asman Drive San Jose, CA 95134-1706 http://www . cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Sign In to Your Extension from Another Phone Sign Out of Your Extension from Another Phone Self Care Portal Speed-Dial Numbers Cisco IP Phone 8832 Buttons and Hardware Phone Firmware and Upgrades Postpone a Phone Upgrade View the Progress of a Phone Firmware Upgrade...
  • Page 4 Swap Between Calls Before You Complete a Conference View and Remove Conference Participants Scheduled Conference Calls (Meet Me) Host a Meet-Me Conference Join a Meet-Me Conference Intercom Calls Make an Intercom Call Answer an Intercom Call Cisco IP Conference Phone 8832 User Guide...
  • Page 5 Cisco Web Dialer Recent Calls C H A P T E R 4 Recent Calls List View Your Recent Calls Return a Recent Call Clear the Recent Calls List Delete a Call Record Cisco IP Conference Phone 8832 User Guide...
  • Page 6 Phone Behavior During Times of Network Congestion FCC Compliance Statements FCC Part 15.21 Statement FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Cisco Product Security Overview Important Online Information Cisco IP Conference Phone 8832 User Guide...

  • Page 7: Your Phone

    Draft comment: Design Team: The image needs to be updated for the 8832. This paragraph was copied from Braavos. Please verify any changes specific to Volantis. The Cisco IP Conference Phone 8832 enhances people-centric communications. It comnbines superior high-definition (HD) audio performance and 360-degree coverage for larger sized conference rooms and...
  • Page 8 This phone is a simple solution that meets the challenges of the most diverse rooms. Figure 1: Cisco IP Conference Phone 8832 The conference phone has sensitive microphones with 360-degree coverage. This coverage lets you speak in a normal voice and be heard clearly from up to 7 feet (2.1 m) away.

  • Page 9: Phone Setup

    • A Cisco IP Conference Phone 8832 PoE Midspan Cable to add power to your LAN connection. You plug the cable into the phone, and then plug the LAN and a Cisco Power Cube 3 into the cable. Draft comment: Design Team: Please verify if this is correct.

  • Page 10: Connect To Expressway

    Enter your username and password. Step 3 Press Submit. Install Wired Expansion Microphones The Cisco IP Conference Phone 8832 includes two wired expansion microphones. You can extend the microphones up to 7 feet (2.13m) from the base unit. Procedure Step 1 Plug the end of the microphone cable into the port on the side of the conference phone.

  • Page 11: Activate And Sign In To Your Phone

    Sign In to Your Extension from Another Phone You can use Cisco Extension Mobility to sign in to a different phone in your network and have it act the same as your phone. After you sign in, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings.

  • Page 12: Sign Out Of Your Extension From Another Phone

    You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager. Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.

  • Page 13: Speed-Dial Numbers

    Example To set up a speed-dial number to call a person at a specific extension, and if you need an authorization code and billing code, consider the following requirements: Cisco IP Conference Phone 8832 User Guide...

  • Page 14: Cisco Ip Phone 8832 Buttons And Hardware

    Calls That Require a Billing Code or Authorization Code, on page 15 Cisco IP Phone 8832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 8832. Draft comment: Design team: the image below is the 7832. We need to update the image to reflect 8832.

  • Page 15: Phone Firmware And Upgrades

    You can postpone your firmware upgrade for 1 hour and up to 11 times. The upgrade is also postponed if you make or receive a phone call. Procedure Select Delay to postpone a phone upgrade. Cisco IP Conference Phone 8832 User Guide...

  • Page 16: View The Progress Of A Phone Firmware Upgrade

    The term phone support pages refers to the web pages that you can access to set up certain features. For Cisco Unified Communications Manager (Release 10.0 and later), these pages are the Self Care Portal. For Cisco Unified Communications Manager (Release 9.1 and earlier), these pages are the User Options web pages.

  • Page 17: Find Information About Your Phone

    Report All Phone Issues You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to report problems to your administrator. If you see a message that the PRT upload has failed, the problem report is saved on the phone and you should alert your administrator.

  • Page 18: Lost Phone Connectivity

    Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty.

  • Page 19: Chapter 2 Calls

    Phone Calls with Mobile Connect, page 26 Make Calls Your Cisco IP Phone works just like a regular phone. But we make it easier for you to make calls. Make a Call Use your phone just like any other phone to make a call.

  • Page 20: Redial A Number

    Press down on the Navigation bar. Step 2 Select a speed-dial entry and press Call. Make a Call With a Speed-Dial Code Before You Begin Procedure Enter the speed-dial code and press AbbrDial. Cisco IP Conference Phone 8832 User Guide...

  • Page 21: Dial An International Number

    When both a billing code and an authorization code are required, you are prompted for the authorization code first. Then you are prompted for the billing code. Related Topics Speed-Dial Numbers, on page 7 Cisco IP Conference Phone 8832 User Guide...

  • Page 22: Secure Calls

    Answer Calls Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls. Answer a Call Procedure Press Answer.

  • Page 23: Trace A Suspicious Call

    Mute the Expansion Microphone You can mute the expansion microphone so that the other persons on a call cannot hear audio from the microphone. This can be useful in conference calls to reduce background noise. Cisco IP Conference Phone 8832 User Guide...

  • Page 24: Hold Calls

    Answer a Call Left on Hold for Too Long When you leave a call on hold too long, you are notified with these cues: • Single ring, repeating at intervals • Flashing LED bar • Visual notification on the phone screen Cisco IP Conference Phone 8832 User Guide...

  • Page 25: Swap Between Active And Held Calls

    If you don't want to talk, then transfer the call before for the other person answers. You can also swap between both callers to consult with them individually before you remove yourself from the call. Cisco IP Conference Phone 8832 User Guide...

  • Page 26: Consult Before You Complete A Transfer

    As the conference host, you can remove individual participants from the conference. The conference ends when all participants hang up. Add Another Person to a Call When you are on a call, you can add someone else to your conversation. Cisco IP Conference Phone 8832 User Guide...

  • Page 27: Swap Between Calls Before You Complete A Conference

    You can host or join a conference call at a scheduled time. The conference call does not start until the host dials in, and it ends when all participants hang up. The conference does not automatically end when the host hangs up. Cisco IP Conference Phone 8832 User Guide...

  • Page 28: Host A Meet-Me Conference

    When you place an intercom call, your phone enters whisper mode until the recipient accepts the intercom call. In whisper mode, the other person can hear you, but you can't hear them. If you are on an active call, that call is placed on hold. Cisco IP Conference Phone 8832 User Guide...

  • Page 29: Answer An Intercom Call

    The chaperone performs the following tasks: • Records the call. • Conferences in the first participant only. Other participants add people as needed. • Ends the call. The conference ends when the chaperone hangs up the call. Cisco IP Conference Phone 8832 User Guide...

  • Page 30: Set Up A Supervised Call

    When you are on a high-priority call, the priority of the call does not change when you: • Put the call on hold • Transfer the call • Add the call to a three-way conference Cisco IP Conference Phone 8832 User Guide...

  • Page 31: Make A Priority Call

    Answer a Priority Call If you hear a special ring that's faster than usual, you are receiving a priority call. Procedure Press Answer when you hear the special ringtone for a precedence call. Cisco IP Conference Phone 8832 User Guide...

  • Page 32: Answer A Priority Call While On Another Call

    Related Topics Self Care Portal, on page 6 Enable Mobile Connect Procedure Step 1 Press Mobility to display the current remote destination status (Enabled or Disabled). Step 2 Press Select to change the status. Cisco IP Conference Phone 8832 User Guide...

  • Page 33: Move A Call From Your Desk Phone To Your Mobile Phone

    You can transfer a call from your mobile phone to your desk phone. Before You Begin You need to enable Mobile Connect on your desk phone. Get the access code from your administrator. Cisco IP Conference Phone 8832 User Guide...

  • Page 34: Cisco Ip Conference Phone 8832 User Guide

    Hang up the call on your mobile phone to disconnect the mobile phone, but not the call. Step 3 Press Answer on your desk phone within 10 seconds and start talking on the desk phone. Cisco IP Conference Phone 8832 User Guide...

  • Page 35: Contacts

    You can add special speed-dial codes for people who you often call. You can set up your personal directory from your phone or from the Self Care portal. Use your phone to assign speed-dial codes to the directory entries. Cisco IP Conference Phone 8832 User Guide...

  • Page 36: Sign In And Out Of A Personal Directory

    Step 4 Press New. Step 5 Enter first name, last name, and optionally a nickname. Step 6 Press Phones, enter the phone number along with any required access codes, and then press Submit. Cisco IP Conference Phone 8832 User Guide...

  • Page 37: Search For A Contact In Your Personal Directory

    Enter the search criteria information and press Submit. Step 6 Select the contact. Step 7 Press FastDial. Step 8 Select a number and press Select. Step 9 Scroll to an unassigned fast-dial index and press Submit. Cisco IP Conference Phone 8832 User Guide...

  • Page 38: Call A Contact With A Fast-Dial Code

    Sign in to your personal directory. Step 3 Select Personal Address Book and search for an entry. Step 4 Press Select, then Edit, then Delete. Step 5 Press OK to confirm the deletion. Cisco IP Conference Phone 8832 User Guide...

  • Page 39: Delete A Fast-Dial Code

    Cisco Web Dialer You can use Cisco Web Dialer, a web browser, and your Cisco IP phone to make calls from web and desktop applications. Use your web browser and go to a website or your company directory, and then click a hyperlinked phone number to begin your call.

  • Page 40: Cisco Ip Conference Phone 8832 User Guide

    Contacts Cisco Web Dialer REVIEW DRAFT - CISCO CONFIDENTIAL Cisco IP Conference Phone 8832 User Guide...

  • Page 41: Chapter 4 Recent Calls

    View Your Recent Calls Check to see who's called you recently. Procedure Select Recents. Return a Recent Call You can easily call someone who has called you. Cisco IP Conference Phone 8832 User Guide...

  • Page 42: Clear The Recent Calls List

    Delete a Call Record Procedure Step 1 Select Recents. Step 2 Highlight the individual record or call group that you want to delete. Step 3 Press Delete. Step 4 Press Delete again to confirm. Cisco IP Conference Phone 8832 User Guide...

  • Page 43: Chapter 5 Voice Mail

    You will also hear a stutter tone played on the speaker when you use off-hook dialing. This stutter tone is line-specific. You only hear it when you use a line that has voice messages. Cisco IP Conference Phone 8832 User Guide...

  • Page 44: Access Voicemail

    Voice Mail Access Voicemail REVIEW DRAFT - CISCO CONFIDENTIAL Access Voicemail Procedure Step 1 Press Messages. Step 2 Follow the voice prompts. Cisco IP Conference Phone 8832 User Guide...

  • Page 45: Applications

    Close Active Applications, page 40 Available Applications Cisco phones don't include these applications by default. But your company might have added applications such as the weather, stock information, company news, to-do lists, or similar information and services. View Active Applications You can easily see what applications you already have open.

  • Page 46: Switch To Active Applications

    Close Active Applications Procedure Step 1 Press Apps. Step 2 Select Running applications. Step 3 Select a running application and press Close app to close the application. Step 4 Press Close, then press Exit. Cisco IP Conference Phone 8832 User Guide...

  • Page 47: Settings

    Changes to the ringer volume do not affect the call volume you hear when you are on a call. Procedure Press Volume up or down to adjust the volume when the phone is not in use. Cisco IP Conference Phone 8832 User Guide...

  • Page 48: Adjust The Volume During A Call

    For example, if you adjust the volume while you're using a headset, the handset volume doesn't change. Procedure Press Volume up or down to adjust the volume while you are on a call. Cisco IP Conference Phone 8832 User Guide...

  • Page 49: Chapter 8 Product Safety And Security

    • Use shielded cables for the external device, or use cables with a better shield and connector. • Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco IP Conference Phone 8832 User Guide...

  • Page 50: Ways To Provide Power To Your Phone

    Network Congestion Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: •...

  • Page 51: Fcc Receivers And Class B Digital Statement

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.

  • Page 52: Cisco Ip Conference Phone 8832 User Guide

    REVIEW DRAFT - CISCO CONFIDENTIAL Operational temperature: 32° to 104°F (0° to 40°C) Nonoperational temperature shock: 14° to 140°F (-10° to 60°C) Humidity: • Operating 10% to 90%, noncondensing • Non-operating 10% to 95%, noncondensing Cisco IP Conference Phone 8832 User Guide...

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