Warranty Information; Usa Warranty; Limited Warranty; Warranty Claims - Total Gym LEVATE Core ADJ Owner's Manual

WARRANTY INFORMATION

US WARRANTY
Warranties outside the US may vary. Contact your local authorized distributor for
details.
Commercial Warranty:
• Frame – 5 years
• Parts – 1 year
• Rubber – 1 year

LIMITED WARRANTY

IMPROPER USE OF ELEVATE CORE ADJ: Defects or damages that result from
improper use are excluded from coverage.
UNAUTHORIZED SERVICE OR MODIFICATION: Defects or damages that result from
service, maintenance, repairs, adjustment, installation or alteration conducted by
anyone other than Total Gym or its authorized representatives are excluded from
coverage.

WARRANTY CLAIMS

Total Gym treats warranty claims as a priority. To process these quickly, a Return
Merchandise Authorization (RMA) number is required to properly link your merchandise
with your claim. Total Gym does not accept returned merchandise without an
accompanying RMA number. Contact Total Gym Customer Service Department at 858-
586-6080 if you are making a warranty claim. A representative will issue you an RMA
number and instructions for proper packaging of the equipment for shipping.
IMPORTANT: Save your invoice. Please retain packaging instructions. US Customer
Service Center: 858-586-6080. Shipping Damage: FOB origin, unless otherwise specified.
Total Gym accepts no responsibility for damage in shipping. Total Gym does, however,
make every effort to facilitate the satisfactory resolution of claims made against
delivery agents for damage during shipping. If the package appears to have sustained
damage in shipping, or if the ELEVATE Core ADJ appears to have shifted in delivery but
no damage is evident, retain the shipping boxes until the ELEVATE Core ADJ has been
fully assembled to ensure there is no functional damage that is not initially visible. In
the event of damage during shipping, retaining the shipping boxes helps to facilitate
your claim against the shipper. Take photographs of damaged boxes or contents before
opening.
PURCHASE RECORD. RETAIN THIS COPY FOR YOUR RECORDS.
Date Purchased ______________________________________________________________________
Purchased From ______________________________________________________________________
Model Name: ELEVATE Core ADJ, Part # 6000-B1
Serial Number ________________________________________________________________________
TotalGym.com
Customer Service:
858.586.6080
7755 Arjons Drive
San Diego, CA 92126
ELEVATE CORE ADJ OWNER'S GUIDE
® TM
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