Out-Of-Range Results - iHealth BG5S Owner's Manual

Wireless smart gluco-monitoring system
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forbidden to perform a control solution test with test strip AGS-1000I.
Step A-1: Turn on the control solution test (CTL) mode.
Insert the test strip into the meter's strip port to turn on the meter. When the blood sample symbol
appears on the meter display, press the memory button to turn on the CTL mode.
When the CTL symbol appears, the meter is in control solution test mode and will not save this test
result in memory.
Note:
Be sure to set the meter and/or app on the CTL mode before performing a control solution test. The
control solution test result will not be saved in the meter.
You can press the memory button again to turn off the CTL mode and switch back to the regular
testing mode.
Step A-2: Apply the control solution.
• Shake the control solution vial before each use.
• Squeeze a drop of control solution into the vial cap. For better results, it is recommended that you
use the second drop of the control solution (discard the first drop).
• Hold the meter and move the absorbent hole of the test strip to catch the drop. Once the
conformation window fills completely, the meter will start counting down. Remove the control solution
sample from the test strip when the countdown begins.
Note:
To avoid contaminating the entire vial of control solution, do not directly apply control solution
onto a strip.
Step A-3: Read and compare the results.
After the meter counts down to "1," the control solution test result will appear on the meter display.
The result of the control solution test should be within the range printed on the test strip vial label. If
the test result falls outside the specified range, repeat the test, carefully following the steps above.
When the meter is not connected to your app on your Android or iOS mobile device:
You can perform this test with either EGS-2003 test strip or test strip AGS-1000I.
Step B-1: Launch the app, and select the CTL test mode.
Step B-2: Follow Step A-2 above.
Step B-3: Read and compare the results.
The control solution test result will appear on the app both on your device and meter. The
result of the control solution test should be within the range printed on the test strip vial label.
If the test result falls outside the specified range, repeat the test, carefully following the steps
above.

Out-of-Range Results

Results falling outside the specified range may be caused by:
• An error in the test
• Expired or contaminated control solution
• An expired or contaminated test strip
• Meter malfunction
If you continue to get control solution test results that fall outside of the range printed on the vial, the
meter may not be working properly. Discontinue use and call iHealth Labs Customer Service at
1-855-816-7705 for assistance.
To purchase additional control solution, call iHealth Labs Customer Service
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