Maintenance And Storage Of Your Meter; System Troubleshooting; Display Messages - iHealth BG5S Owner's Manual

7. Storage condition: Test Strips 39°F～86°F (4°C～30°C), Humidity 10%～85%RH
8. Operating conditions: 50°F～104°F (10°C～40°C) , 25%RH～80%RH
9. Blood source: Fresh capillary whole blood
10. Blood volume: Minimum 0.7 micro liter
11. Life span: Five years
12. If you are taking acetaminophen containing drugs (Tylenol and other medicines containing
acetaminophen, blood concentrations >5 mg/dL) or Vitamin C (ascorbic acid, blood concentrations >4
mg/dL) at doses higher than recommended, these may interfere with your glucose meter and cause
you to get inaccurate results with this system

MAINTENANCE AND STORAGE OF YOUR METER

Always use care when handling the iHealth Wireless Smart Glucose Meter (BG5S). Dropping or
throwing the meter may cause damage.
Always wash your hands with soap and water, and rinse and dry them completely before handling the
iHealth Wireless Smart Glucose Meter (BG5S) and test strips.

SYSTEM TROUBLESHOOTING

If you follow the recommended action but the problem persists, or error messages other than the ones
below appear, please call iHealth Labs Customer Service at 1-855-816-7705. Do not attempt to repair the
meter by yourself and never try to disassemble the meter under any circumstances.

Display Messages

MESSAGE
The meter -4°F～131° F (-20°C～55°C); Humidity 10%～80%RH
WHAT It Means?
Blood glucose level is lower
than 20mg/dL
(1.1mmol/L)
Blood glucose level is higher
than 600 mg/dL
(33.3mmol/L)
- Repeat the test using a new
test strip.
- If your result still flashes Lo,
seek medical advice
immediately.
- Wash and dry your hands,
and the test site, thoroughly.
Repeat the test using a new
test strip.
- If your result still flashes HI,
seek medical advice
immediately.
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ACTION