Advanced Features; Placing Calls; Call Modes - Avaya 3100 User Manual

Advanced features

This section contains the following topics:
•
"Placing calls" on page 37
•
"Receiving calls" on page 40
•
"Working with business contacts" on page 41
•
"Searching for contacts" on page 44
•
"Managing presence" on page 44
•
"Using the Mid-Call Features" on page 47
•
"Handoff" on page 49
•
"Sending Instant Messages" on page 49
•
"Logging Events" on page 51
•
"Managing Enterprise voice mail" on page 52

Placing calls

Your enterprise telephone system manages all calls that you place on the Avaya 3100 MC - Client for
Nokia. Quickly and easily call your co-workers either by selecting them from a friends list or by dialing their
extension number.
One number is associated with all of your outbound calls, regardless of your location. At any time, use the
Avaya 3100 MC - Client to initiate calls from your desktop telephone, mobile telephone, or home
telephone; the people you call always see the same number.
Important Notice:
Select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks.
Check that your headset meet its respective National or International Acoustic and Safety requirements.

Call modes

Two call modes are available:
• Direct (default)
• Call-me-First
To use these modes, you must configure an Outgoing Call Service DN in your Avaya 3100 MC - Client
system settings. For more information, see
Direct calling takes advantage of your corporate cellular voice plan, which covers calls into the Enterprise.
Call-me-First calling leverages the enterprise long distance rates when you are roaming in a foreign
cellular network.
Direct mode
In Direct mode, initiate calls directly from your device to other parties through the enterprise telephony
system. For more information, see
"Configuring the client settings" on page
Figure 3 "Direct mode" on page
Avaya 3100 Mobile Communicator - Client for Nokia User Guide
22.
38.
Advanced features
37